Downtown Chicago, IL Reviews

Average Rating

4.94

106 Reviews

5 Stars

104 Reviews

4 Stars

0 Reviews

3 Stars

1 Reviews

2 Stars

0 Reviews

1 Star

1 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

106 Reviews

  • 5

    2026-03-30T05:34:10.93Z Google

    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..

    Christine Jones
  • 1

    2026-03-30T05:34:10.931Z Yelp

    Not a good business. The floors were very expensive even for the cheapest ones. Plus they didn't want to fix the erupting floors they put in. I contacted corporate already

    Chris B.
  • 5

    2026-03-26T05:34:09.629Z Google

    Brandon Meister
  • 5

    2026-03-07T05:34:10.821Z Google

    Enjoyed doing business with you. All I have to do is pay it. Thanks

    Benniejean Thompson
  • 5

    2026-03-05T05:34:12.749Z Google

    Floor Coverings International of Downtown Chicago just fixed my floor problem last week! Good planning and good installation, I am very satisfied with their professional work!! Thomas, superb job! Thank you!!

    Zhi Liu
  • 5

    2026-02-14T05:34:12.732Z Google

    Awesome guys to work with and top-notch work. Sooooo happy with how my floor worked out ;)

    Chloe Gray-Le Coz
  • 5

    2026-02-13T05:34:11.584Z Google

    John T Tasch
  • 3

    2026-02-06T05:34:14.299Z Google

    I am posting this because I am being bombarded with emails to post a review. I got the carpet in my master bedroom replaced. Thomas was easy to work with and got it scheduled within a week for me. I had issues with the carpet pricking me in the edges and ripping out in the corners. They sent someone over quickly to fix that. That problem still persists and I was told that it is what keeps the carpet in place. I have not experienced this with any other carpet and it's quite painful if you step on the edge. I also reached out to them regarding giving a quote to remodel my kitchen floor. I got a reply asking for possible dates which I provided then no follow up. Oh well. My experience with the carpet didn't compel me to followup.

    SChari
  • 5

    2026-02-05T05:34:08.055Z Google

    Thomas, and the team did a great job replacing my damaged wooden floor. Firstly, Thomas came out to give an estimate, and was very through presenting the different options of floors I can choose from. Once I selected my desired floor, the team quickly coordinated with my property manager to reserve the elevator and provide insurance for appointment . The following week Mike who was a great installer completed the installation in one day. I highly recommended working with them on any flooring project small or big!

    Yonathan Gordon
  • 5

    2026-02-05T05:34:08.053Z Google

    Carpet looks great, team was professional and did 6 medium/small size rooms in 1 day.

    Thomas Sullivan
Read More

Our experts are ready to help with your flooring project.