Downtown Chicago, IL Reviews

5

2025-10-25T05:34:25.281Z • Google

Hired the team to redo the tiling in my outdoor balcony. They were very efficient and helpful in letting me know what needed to be done, communicated with the HOA to get all required approvals through, and were very friendly and professional throughout the entire process. Very happy with the entire process and results, and how they made it as seamless as possible.

Alan Zhu

5

2025-10-24T05:34:15.405Z • Google

From start to finish, Floor Coverings International made the project simple and stress- free with no hard sell. Thomas and Krystal were amazing! Krystal handled all the building paperwork seamlessly, and Thomas walked me through the options and turned quotes around fast. Funny enough, I didn’t go with his suggestion at first (he recommended laminate), but in the end I trusted Thomas and chose Next Gen laminate. I love it so much 🤣 They met my timeline, and the floors are gorgeous. Big shoutout to Eddie and his team (Ruis!) super tidy, low noise, no mess. Our three cats stayed totally chill during the work, and I’m no longer worried about random kitty throw ups or the water fountain getting knocked over. Wonderful experience all around. 10/10

Eve

5

2025-10-23T05:34:11.135Z • Google

I was very impressed with the initial consultation I had with Thomas. He explained my carpeting options, and is clearly extremely knowledgeable about carpeting products. I'm not at all surprised by all of the positive comments that I read here. Thank you again Thomas for your patience with my rescheduling and for your great customer service!

Bob

5

2025-10-22T05:34:12.407Z • Google

From the get go, FCI was great to work with. They were super transparent with their pricing and very professional throughout. They did a custom finish for our floors. After the project, there were a couple of odds and ends that needed touched up. They sent someone out to make sure everything was perfect. Would definitely have FCI help us for any future flooring projects.

Sharon Liu McGregor

5

2025-09-13T05:34:10.231Z • Google

From start to finish Floor Coverings International was extremely personal and professional. There was no hard sell and they were excellent at communicating through all steps of the process. There were many product options and the work quality was excellent.

Cindy Rigling

5

2025-09-07T05:34:07.958Z • Google

Thomas and team were amazing! They were great from the beginning to end of the project. They coordinated with my building, met my timeline and the work was beautiful. Wonderful experience all around!

Elisabeth Wood

5

2025-09-07T05:34:07.952Z • Google

They did an excellent job with our hardwood floors. Fast, professional, beautiful results.

Kerri True-Funk

5

2025-08-27T05:34:10.19Z • Google

I highly recommend Floor Coverings Intl. They are very professional in their dealings from the initial proposal to the installation. And their installer’s work was very high quality and he worked clean. Howard

Howard Isenberg

5

2025-08-18T05:34:16.961Z • Google

We waited many years to replace our carpet. When we came across Floor Coverings International they couldn’t have been nicer to work with. Getting rid of the orange carpet was long overdue. The quality is outstanding. I have recommended them to friends and family. Would absolutely not hesitate to use them again. If you’re looking for flooring this is the right company look no further!

Kim Bellamia

5

2025-08-15T05:34:12.787Z • Google

Eddie, the installation guru, is the best!!! Worked with my HOA , very quick to reply to my text or stop over to see what my issue involved, and resolved everything!!! I’m very pleased with the service , I would recommend Floor Coverings International to all my friends! My wood floors look beautiful!! Thomas you rock too!!!

susan jouzapaitis