Downers Grove, IL Reviews

Average Rating

4.95

292 Reviews

5 Stars

283 Reviews

4 Stars

7 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

2 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

292 Reviews

  • 5

    2025-12-21T05:34:20.821Z Google

    We just hired Floor Coverings International to do a job for us in Woodhaven, Queens. Their work is incredible; they transformed this home completely. Their staff was polite, prompt, and very neat upon completion of the job. I’m looking forward to using them again for our next job! The franchise is owned by a Father and son team and they treated us like family! Thank you Chris and Andrew!!

    Sean Farley
  • 5

    2025-12-13T05:34:20.041Z Google

    Great Price. Professional crew. Extremely easy to work with.

    Ian Hyman
  • 5

    2025-12-10T05:34:12.655Z Google

    Great customer service. Install went as planned and the crew even came back to replace a piece of trim that had come loose.

    Steve Walters
  • 5

    2025-11-25T05:34:26.347Z Google

    I found every person connected to Floor Coverings, International to be helpful, knowledgeable & professional. They were quick to handle any issue or questions I had. The tile work they completed in my home looks amazing! I highly recommend them!!

    Sylvia Klaker
  • 5

    2025-11-15T05:34:21.956Z Google

    Sam D (salesperson) was great - even came back a second time to go over the floor samples with me. The installers did a great job and were very professional and tidy. I'm loving my new floor!

    Patricia Sarkauskas
  • 5

    2025-11-12T05:34:20.267Z Google

    Morgan and team were great! We re-did hardwood floors and carpeted rest of the house. They also refinished the stairs and made it the focal point of the house. Great work!

    Andrew Barrett
  • 5

    2025-11-05T05:34:21.262Z Google

    Great service and work! We had them tile a bathroom and lay down wood flooring in a toy room. The team was very respectful while on site.

    Scott Ryan
  • 5

    2025-10-23T05:34:11.127Z Google

    From start to finish even a follow up inspection to make sure the carpet install went well. Morgan and his team were great!

    Tammy Hicks
  • 5

    2025-10-04T05:34:12.664Z Google

    marah ballard
  • 5

    2025-10-03T05:34:12.252Z Google

    I highly recommend Floor Coverings International (Downers Grove). We had some floor damage due to a water leak. I requested quotes from 3 local floor vendors. Morgan Dugan (owner) of FCI quickly responded and we scheduled an initial design meeting. One other vendor was slow to respond and wasn't very flexible in doing the little things. The other vendor never responded at all. During the initial design meeting Morgan listended to our needs and preferences and was extremely helpful in showing us the multiple wood floor styles and samples available. Measurements of the floors were taken and we had a proposal in our hands the next day. Morgan and his entire team are extremely flexible, respective and responsive to their customers. We are very happy with our new floors. Project was completed in 3 days. Any minor issues were professionally handled. Morgan personally walked thru the house upon completion to insure that we were fully satisfied with the work. The quality of the overall installation was excellent. Cuts on the wood were perfection and seams on the floor were tight and flat. If you are seeking a flooring company that provides quality service with personal involvement to the project, I would highly recommend Floor Covering International of Downers Grove Illinois. We plan on using them again for our next project. Jim P Lisle, Illinois

    Jim Petitti
Read More

Our experts are ready to help with your flooring project.