Downers Grove, IL Reviews

5

2025-10-03T05:34:12.252Z • Google

I highly recommend Floor Coverings International (Downers Grove). We had some floor damage due to a water leak. I requested quotes from 3 local floor vendors. Morgan Dugan (owner) of FCI quickly responded and we scheduled an initial design meeting. One other vendor was slow to respond and wasn't very flexible in doing the little things. The other vendor never responded at all. During the initial design meeting Morgan listended to our needs and preferences and was extremely helpful in showing us the multiple wood floor styles and samples available. Measurements of the floors were taken and we had a proposal in our hands the next day. Morgan and his entire team are extremely flexible, respective and responsive to their customers. We are very happy with our new floors. Project was completed in 3 days. Any minor issues were professionally handled. Morgan personally walked thru the house upon completion to insure that we were fully satisfied with the work. The quality of the overall installation was excellent. Cuts on the wood were perfection and seams on the floor were tight and flat. If you are seeking a flooring company that provides quality service with personal involvement to the project, I would highly recommend Floor Covering International of Downers Grove Illinois. We plan on using them again for our next project. Jim P Lisle, Illinois

Jim Petitti

5

2025-09-29T05:34:19.027Z • Google

Removed and replaced the flooring in our entire home, over 2000 square feet, in three days. A good portion of the main level of the house included removing a second layer of old ceramic tile. We could not be happier with the final results, everything looks great. We especially liked not having to deal with moving the heavy furniture out of each room. We would recommend using FCI for all of your flooring needs.

Al Lander

5

2025-09-27T05:34:23.467Z • Google

I love my floor; crew arrived on time, very respectful and did a great job!

Laura Washington

5

2025-09-22T05:39:47.47Z • Google

I am so happy I chose Downers Grove Floor Coverings International. Everything was made so easy for me from having carpet samples brought right to the house to the one day installation. Jose and Francisco did a wonderful, professional job. Absolutely no mess left behind and the carpet looks beautiful.

Joan Davidson

5

2025-09-18T05:34:13.719Z • Google

Floors turned out amazing! The customer service was outstanding from Sam in sales to the install team and the owner Morgan coming by to set up the install team and do a final inspection of the work. Highly recommend them.

Tiffany P

5

2025-09-18T05:34:13.719Z • Google

Would definitely hire Floor Coverings again! They’re very responsive, provide personalized attention, and guide you in the right selection. Thanks, Morgan

chris frank

5

2025-09-15T05:34:10.999Z • Google

We had such a great experience with this company! From start to finish, the process was quick and seamless. We placed our carpet order on Monday, and by Thursday it was already installed. The team was professional, efficient, and did beautiful work, the carpet looks absolutely lovely in our home. We couldn’t be happier with the service and results. Highly recommend!

Jalisa Goldsboro

5

2025-09-07T05:34:07.959Z • Google

Helpful, knowledgeable, and personable team made this a great experience! I would definitely recommend!

Katie Piehl

5

2025-09-03T05:34:10.433Z • Google

We worked with Floor Coverings International to install a stair runner on our curved staircase. Sam came by our house on 2 separate occasions to show us samples and provided lots of great recommendations - especially with having pets! Morgan oversaw the project and even had the installer come out again to make sure we were happy with the final look. Overall, it was a pleasure working with them!

Conny H

5

2025-09-02T05:34:29.745Z • Google

Morgan and the team were wonderful to work with! They explained the process and from start to finish they had a great communication. The job went completed was beautiful, and I would highly recommend them!

Erica Lopez