Your local flooring advisors in Urbandale, IA
Your local team FCI of Northwest Des Moines, IA
Give us a call 515-989-8085
Servicing the Urbandale, IA area
- Alleman, IA
- Ames, IA
- Ankeny, IA
- Berwick, IA
- Bondurant, IA
- Des Moines, IA
- Elkhart, IA
- Granger, IA
- Grimes, IA
- Huxley, IA
- Johnston, IA
- Polk City, IA
- Sheldahl, IA
- Slater, IA
- Urbandale, IA
- West Des Moines, IA
How it works
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Request an in-home consultation on our website and we'll schedule an appointment that works for you.
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Our Design Associates will look at options in your home and help guide you to the best solutions.
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After you accept our proposal, we will set up and complete your installation and follow up to ensure satisfaction.
seeking inspiration
Recommendations for just starting to figure out your flooring project:
comparing flooring
Find the flooring that fits your lifestyle.
ready to discuss a project
Our expert Design Associates can help with your unique project:
Finance your perfect floors
Take advantage of special budgeting options and get the freedom to pay for your new floors over time.
*Subject to credit approval
Servicing the Urbandale, IA area
“I absolutely love my carpet and the customer service and reliability was top notch!! I would definitely recommend working with Brett and his team of professionals!”
Christy, Ankeny
“High quality work completed on schedule with no hassle. The crew was great. Brett was very easy to work with. He did a great job explaining our options without being pushy or trying to upsell us. I highly recommend Floor Coverings International to anyone looking for new carpet or flooring.”
John, Waukee
Brett Johnson
Our company culture is driven by local owner and operator, Brett Johnson, a lifelong resident of Central Iowa who now lives in Ankeny, IA with his wife, Tracy, and their family of 3 children and 3 dogs. Brett joined the small business community after leading teams for 20+ years in the corporate arena. His experience has been focused on client service, project management, leadership accountability, and operational efficiency which will allow us to bring you the best home improvement experience as evidenced by our reviews.
Being local and actively involved in the community we place a high emphasis on serving others not only through quality products and service but also through giving back every step of the way. We give back locally with every purchase and re-invest profit into broader community service ventures as part of our long-term vision (servicefirstllc.com).
Jill Roskam, Office Manager
Jill joins our team as someone who brings skills to the office manager position but also believes in customer and community service. Jill is responsible for day-to-day office management for our Floor Coverings International operation. She also assists with production management to help ensure any bumps in the road are proactively addressed and communicated. We believe in no surprises!
Sarah Schulte
Sarah operates as part of our local team as a design associate at Floor Coverings International. She has decades of home design and flooring experience that she brings directly to you via our Mobile Showroom. Her eye for design and staying up to date on the latest trends will leave you stress free and ensure you end up with the flooring of your dreams and that fits your budget too.
Brett Johnson
Our company culture is driven by local owner and operator, Brett Johnson, a lifelong resident of Central Iowa who now lives in Ankeny, IA with his wife, Tracy, and their family of 3 children and 3 dogs. Brett joined the small business community after leading teams for 20+ years in the corporate arena. His experience has been focused on client service, project management, leadership accountability, and operational efficiency which will allow us to bring you the best home improvement experience as evidenced by our reviews.
Being local and actively involved in the community we place a high emphasis on serving others not only through quality products and service but also through giving back every step of the way. We give back locally with every purchase and re-invest profit into broader community service ventures as part of our long-term vision (servicefirstllc.com).
Jill Roskam, Office Manager
Jill joins our team as someone who brings skills to the office manager position but also believes in customer and community service. Jill is responsible for day-to-day office management for our Floor Coverings International operation. She also assists with production management to help ensure any bumps in the road are proactively addressed and communicated. We believe in no surprises!
Sarah Schulte
Sarah operates as part of our local team as a design associate at Floor Coverings International. She has decades of home design and flooring experience that she brings directly to you via our Mobile Showroom. Her eye for design and staying up to date on the latest trends will leave you stress free and ensure you end up with the flooring of your dreams and that fits your budget too.
Frequently asked questions
What’s Included In An Estimate?
In our flooring project estimates, we encompass both the expenses for materials and installation. By doing so, we guarantee that your quote encompasses a manufacturer-approved installation process, which safeguards your warranty.
How Should I Compare Flooring Estimates?
While exploring options for new flooring, it is likely that you will encounter multiple project estimates. Even if you decide not to engage our services, we are committed to ensuring the success of your project. Here are three approaches you can employ to compare estimates:
- The 10% Rule: If the lowest quote you receive is more than 10% cheaper than the highest quote, it is probable that corners are being cut. Generally, the discrepancy between each quote should not exceed 10%.
- Installation Process: To safeguard your warranty, inquire whether the installer follows a method approved by the manufacturer. This ensures that in the event of a warranty claim, no conflicts arise.
- Online Reviews: It is essential for companies to address customer feedback online. If you observe an installer disregarding negative feedback, they may not be the most suitable choice. Additionally, ratings below four stars can raise concerns.
Do You Offer Financing?
Absolutely! Floor Coverings International® provides a range of financing choices tailored to suit any budget and credit condition. In addition to the cost of your flooring project, we will furnish you with payment terms and opportunities for each alternative we propose.
Do You Offer A Warranty On Flooring Installation?
Floor Coverings International® provides a generous warranty period of up to two (2) years for installation and workmanship, surpassing the offerings of many competitors who usually offer only one year or even less. Additionally, the majority of our flooring products include a factory-direct limited warranty that safeguards against manufacturer defects. These warranties typically extend for up to 10 years, ensuring long-lasting protection and customer satisfaction.
Do You Offer A Warranty On Flooring Products?
Yes! The products showcased in our mobile showroom come with a factory-direct limited warranty. This warranty provided by the manufacturer offers coverage for product defects, ensuring that issues like stains on a stain-resistant carpet are addressed.
It’s important to note that these warranties generally do not cover regular wear and tear, and their typical duration is up to ten years.
Do You Have A Showroom I Can Visit?
Many of our Floor Coverings International® locations have local warehouses or storefronts, but visits are usually by appointment only.
Most customers browse our products at an on-site consultation. We bring our entire flooring catalog to each appointment, so you can visualize how different materials and designs will look in your unique space.
Contact our Northwest Des Moines, IA team
Whether you're ready for a quote or want help finding your next floor, we're ready to provide the quality service you deserve.
515-989-8085