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Northwest Des Moines, IA Reviews

Average Rating

4.99

139 Reviews

5 Stars

137 Reviews

4 Stars

2 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

0 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

139 Reviews

  • 5

    2026-07-25T05:34:09.315Z Google

    We built our home 22 years ago. Absolutely loved our hardwood floors, but 22 years of kids, 9 grandkids, 1 great granddaughter showed the normal wear and tear. We coordinated while on vacation to have them refinished. Such a wonderful treat to come home to beautiful floors. Exceptional service and care. Highly recommend!!!

    Sharon Klaus
  • 5

    2026-07-21T05:34:10.019Z Google

    Project: What started out as a flooring-only project turned into flooring, full bathroom/closet/laundry room addition, and effectively a complete refresh of the entire main floor of our ranch home. Below is a list of the work for the project. • Replacing all flooring on main floor covering 1,600+ square feet including new carpet on stairs to lower level • Master bathroom/closet/laundry room remodel (Combining master closet and laundry room into on open space), adding zero entry tile shower, replacing glass block with casement window, adding private water closet, new vanity, mirrors, lighting, ventilation, re-routing dryer electrical outlet and dryer vent (because we added a full-size stackable unit mid-project) • Add-ons - Painting entire main floor, repairing existing drywall issues in ceiling and repainting most main floor ceilings, correcting non-code fan vents and roof ridge venting, replacing outdated ceiling light fixtures with LED lighting, adding LED lighting below and above kitchen cabinets, whole home water softener and reverse osmosis (RO) water system in the kitchen, replacing kitchen countertops and adding tile back splash, and replacing over the range microwave. Structural: Brett and team were relentless in their drive for structural excellence. The flooring team worked swiftly and professionally. The plan was to lay down an additional 3/8-inch subfloor and remediate any identified creaks with new screws. When the sub-flooring arrived, he said that the 7/16-inch sheets were less expensive, so he went with the thicker one (details matter). The crew moved everything heavy and completed the job in two days. Brett would always discuss issues and options with us and bring in the appropriate sub-contractors for advice when needed. This was key to the success for a large and complex project. He never strayed away from the primary design criteria. As an example, he came to me with a framing issue around the tile shower. While technically, it was "good enough", he was not satisfied with the integrity for the long term (again, details matter). The result was an insignificant three inches less room in the shower but guaranteed structural integrity. The sub-contractors were on top of their work, timing, and cleanup (mostly). Drywalling took significantly more time than expected because of combining the closet and laundry room. In the end it was worth the extra time. Given how the project expanded essentially into a major re-model of the entire main floor, with multiple subs, they were organized. While Brett officially managed the flooring and bathroom remodel, the subs essentially coordinated with him for timing for the entire project. This was not required but allowed him to allocate resources to optimize work and minimize down-time across multiple projects. Aesthetics: Janet (my wife) worked with Tracy (Design expert and Brett's wife) on the overall design from start to finish, including multiple changes that resulted from structural changes. They worked together to understand Janet's vision and leveraged Tracy's experience. They covered every detail, down to the color of hangers that best suited the new area. They carried that vision out into the kitchen work and overall flow across all the "new". Tracy was incredibly helpful in offering suggestions when asked. She was unflappable when her closet design had to be modified a couple of times, providing updates to the design sketch throughout. Execution/Accountability Brett was the Project Manager for the effort, and he was around enough to check on sub's, identify issue and resolve without waiting for me to say anything, and keeping teams on task and time, with quality. Brett took accountability for everything the subs worked on and made sure he followed up with us as the project moved forward to make sure we were happy with the results, quality, timing, etc. Conclusion: Would I hire them for another project and/or recommend him to someone looking for this type of work? Yes, without hesitation!

    Dan Covey
  • 5

    2026-07-02T05:34:09.199Z Google

    Brett and his team were awesome to work with and extremely professional! They were very honest and open to what they felt would and would not work in the renovation of our 100 year old home. We will definitely use them again on future projects!

    Justin Friest
  • 5

    2026-06-04T05:34:11.267Z Google

    Everything was done quickly and to a high standard. It is truly a pleasure to find companies like Floor Covering that are so accommodating in every respect. We had never encountered the level of understanding and helpfulness shown by this company when we placed our order to replace our carpeting—something we had been unable to find anywhere else.

    Irina Khindurangala
  • 5

    2026-05-03T05:34:09.332Z Google

    Brett was great.

    Nathan Johnson
  • 5

    2026-04-25T05:34:08.936Z Google

    Everything exceeded my expectations. The floor is beautiful. They were polite, professional and prompt. I would highly recommend them and use them again for future projects.

    Kimmarie Slay
  • 5

    2026-04-09T05:34:07.089Z Google

    They were very pleasant and professional. They also finished the work in two days; moving furniture as needed to get the job done.

    Denise J Hubert
  • 5

    2026-04-07T05:34:09.947Z Google

    Brett and his team did a great job. They were timely, kind and responsive to questions. The work was high quality!

    nicholas knepper
  • 5

    2026-04-01T05:34:11.594Z Google

    Brett was great to work with. Timely communication and willing to work with me on different products. The crew was efficient with install and very helpful with cleaning up the very messy tear out of old material. I will be contacting Brett for any future flooring needs.

    Marcia Deer
  • 5

    2026-03-29T05:34:06.889Z Google

    The process was transparent. The price was great! The floors turned out beautifully! Very very pleased with this company.

    Jana Rhoads
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