Northeast Georgia Reviews

5

2025-11-25T05:34:26.348Z • Google

Wonderful experience with Floor Coverings International. Didn't even have to leave my home. Clayton brought the samples and I found the perfect flooring. Installation was fast and easy. Mary Jane oversaw the entire project and kept me informed at all times. Everyone was so nice and efficient. Love my floor and all those involved in the project. Highly recommend this company and all those involved. Thank you all.

Joan Bono

1

2025-11-24T05:34:12.56Z • Google

Had a good sell with the owner, he did a great job with answering questions and getting everything measured and set up. We were having a laundry room, kitchen/dining room, living room, two bedroom, two bathroom completed. This was supposed to be a 2 day job. The first day, they all showed up minus the owner, and after the initial "hello nice to meet you" phase, it was immediate complaints about our location even though were told our location was serviced, if they have complaints don't express it to us like it's our faults. We'd have to hear about the guys have kids and weren't expecting the distance therefore they wanted to adjust the job times making us have to rearrange schedules when it should have been the company inconvenienced, it seems they didn't look at the job in advance because they should have been aware about the location, size of job, etc. On top of not being aware in advance of the job, they didn't order enough product ordered even though it was measured by them in advance causing the installation to be finished much later than what we agreed. This caused a terrible snowball effect because the following day, after the job was supposed to be completed, we were due to have builders, maintenance, cleaners, along with our property manager for pictures to post the home that day as we rent the home. But because they didn't order enough product I had to cancel other jobs, losing money from a deposit, and my home is getting posted much later so we lost thousands of dollars because of their mistake, not even a partial refund especially since they didn't fulfill the job as agreed. What should have been a two day job turned into 3 total with several days in between. They said that they were trying to locate the product closer to our area to get the job done, I was told by them Lowe's sells the same flooring it just goes by a different name... but I want what I ordered and paid for and I don't want something from Lowe's or else I would have hired their guys to do the job instead. Certainly don't tell your customers you can get it from Lowe's. After the first day, my son jumps in the air crying, when I walked over I felt it immediately, the tac strip where the separation of the rooms was felt right through the carpet, thin cheap carpet or bad install, I immediately brought it up to the installers who were packing up trying to get out so it was met with irritation (now I feel dumb tipping them), I told them they needed to fix it right then, even after they left I still felt it. I truly wish I would have checked with multiple companies, it was over priced for cheap feeling and for spending nearly 10k on a job we deserved for them to have it together and to be more professional. I even informed our property manager who is a realtor to reference other companies when rehabbing a home.

Lauren Wade

5

2025-11-23T05:34:16.666Z • Google

Brian Meagher

5

2025-11-21T05:34:17.434Z • Google

Well worth the money spent. Friendly and very respectable.

Renae Ramey

5

2025-11-11T05:34:12.792Z • Google

I can't recommend FCI of Northeast Georgia enough. They offer a wide variety of services and high quality products. They also walk you through the selection process to ensure you choose the perfect flooring to complete your vision for your home. They show up when they say they will and installation was fast and easy. In fact, it took less time to install than was expected! I will post better pictures when all construction is complete. We could not be more pleased with with floors.

Brandi Browning

5

2025-10-21T05:34:15.528Z • Google

I am very happy with the results from FCI Floors! Mary-Jane and Clayton were both attentive and informative throughout the entire process. They were incredibly helpful in making sure3l that the wood flooring and carpeting turned out perfectly and that I received exactly what I wanted. The installers were great, from start to finish. I appreciate FCI Floors professionalism and the care they put into making my floors beautiful. Highly recommend!

Beatrice Harris

5

2025-10-13T05:34:11.036Z • Google

FCI was very professional in every aspect of our carpet purchase and installation. They followed up and were on time for all appointments. Highly recommend them.

Tim Veith

5

2025-10-08T05:34:09.842Z • Google

From start to finish we had an amazing experience. Our refinished hard wood floors look beautiful and the work was done on time as promised. The pricing was competitive, communication was outstanding, and our home was left clean.

Rachel Ayers

5

2025-09-30T05:34:10.272Z • Google

Consultation with owner was informative. He assisted us with the best product for our situation. There were options and he assisted us in making the best color selection as well. Scheduling was easy and the date of availability for installation was very reasonable. Loved the crew. They were friendly, organized and neat. The job was finished sooner than expected and the crew did an excellent job with cleanup.

Robin Foster

5

2025-09-27T05:34:23.468Z • Google

My experience with FCI of Northeast Georgia was positive from the start with Clayton assessing & measuring the area of need along with many available samples & price ranges offered. Mary Jane coordinated the project & was professional but also showed a genuine desire towards an end goal of my satisfaction. Eduardo & crew were great with our carpet installation, having to initially modify the usual process due to a problem with our preexisting floor. I was pleased with the final results as it looks beautiful. I would definitely recommend them for any flooring projects that you may have.

Kim Hays