Lawrenceville GA Reviews

Average Rating

4.89

38864 Reviews

5 Stars

37032 Reviews

4 Stars

857 Reviews

3 Stars

164 Reviews

2 Stars

158 Reviews

1 Star

653 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

38864 Reviews

  • 5

    2025-06-14T05:34:13.487Z Google

    FCI has a great product and great installation. They got four bedrooms, stairs, landing, and hallway all done in one day. We would highly recommend them for your home.

    Thomas Wilson
  • 1

    2025-06-14T05:34:13.487Z Google

    Don’t use this company to install anything in your house that’s if you value your house and your time. They were so late on the install date that we were ready for bed when they finally arrived. They went to the wrong house and had other issues with another customer so that tells you a lot about their install team. Then they tried to install the wrong padding - twice!!! And laid our carpet on the dirty street instead in our driveway to cut it. You have to watch them and double check everything they do. They destroyed our base molding and we had to argue to get it replaced. Then they replaced it with the dirtiest piece and didn’t even paint it to match. Worst experience ever!!! Beware!

    Eric tepper
  • 5

    2025-06-14T05:34:13.487Z Google

    Very professional,great customer service!

    Adolfo Gamez
  • 5

    2025-06-14T05:34:13.487Z Google

    We attained several quotes before starting our carpet replacement. But it was easy to narrow our choice down once we met with their salesman, John. Then Alex oversaw the project. The entire project was professional and beautifully done!! Highly recommend Floor Coverings and will use again when the time is needed.

    Laura Cegalis
  • 5

    2025-06-14T05:34:13.487Z Google

    Wonderful experience with Krista at Floor Coverings International! Stopped by her showroom, she measured our house the same day, picked out the perfect carpet to match new paint scheme. Sent her crew to pull the old carpet so that the painter could paint entire baseboards. Then carpeted when he was done painting. A lot of caring details from Krista and her crew, they do it right! Carpet looks great! Highly recommend!

    Stacy Flournoy
  • 5

    2025-06-14T05:34:13.487Z Google

    Dan and Liz the owners were very responsive to our questions, and the work was done professionally, timely and at a reasonable cost. I would highly recommend floor coverings international to anyone looking for flooring.

    Anthony Perre
  • 5

    2025-06-14T05:34:13.487Z Google

    Dan and the whole team were not only very friendly, knowledgeable and professional but they were all perfectionists. The floor turned out absolutely gorgeous. They were amazing to work with and gave us great design suggestions and detail. Can’t say enough about them; two thumbs. up 10 out of 10.

    John Cassady
  • 5

    2025-06-14T05:34:13.487Z Google

    Fast service and follow up. The floors look amazing!

    Andrew Miller
  • 5

    2025-06-14T05:34:13.487Z Google

    Tim is super knowledgeable with all flooring products, professional, and provides reasonable prices with excellent service. Highly recommend!

    Marcus Ferro
  • 5

    2025-06-14T05:34:13.486Z Google

    Hello! My experience with Floor Coverings International was great from my first contact with them until my last contact. They were very professional and answered all my questions. The men that laid the carpet were also professional. Everything was done in the time frame I was given. I would recommend this company if you need new carpet.

    Peggy Miller
  • 5

    2025-06-14T05:34:13.486Z Google

    Had some water damage my floors in a bathroom after I got everything set up with these guys they fixed it all in a day a very informative and helpful team 10/10

    benjamin white
  • 5

    2025-06-14T05:34:13.486Z Google

    The services is great. It took no time for flooring to come in and the flooring project to start. The installer work continually to get the floor in correctly. The floors look great. I am very pleased with this company and recommend to all that need floor work.

    Roxanne England
  • 5

    2025-06-14T05:34:13.486Z Google

    This company provides excellent service. It took us 6 months to finally decide on a type and pattern of flooring tiles and the company was very patient and supplied us with numerous samples to compare in our home. When we finally had made a choice, the special order tiles arrived within a week and it took only 2 days to install. We highly recommend this company. If you need a flooring job done, they will provide you with high quality materials and service.

    Peter
  • 5

    2025-06-14T05:34:13.486Z Google

    We were extremely happy with floor coverings international West! The materials were excellent and the colors were perfect. Matt and his brother did a super fabulous job of ripping out our carpet and replacing our floor and laying floor covering. If we could give them 10 stars we would! We were extremely happy with this company and the team that they sent us.

    Dave Francis
  • 1

    2025-06-14T05:34:13.486Z Google

    I hired this company to carpet my stairs and master bedroom. The owner Dan ordered 2 pieces one piece at a time over 3 weeks. 12x15 and 12x14.7. The job required 484 sq. feet. The first piece confused installler who did not even know about the stairs or details of the job. Then wanting to try patching the job together with 2nd piece with 134 sq. feet missing and 180 sq. feet of padding on second attempt. After a month of waiting and living with my room half empty, they left stairs a hazzard and my bathroom.and closet full. The second attempt was the end of my good will and told him he did not know what he is doing and I was done waiting. He was not capable of the job. Now he refuses to refund my money he feels I should pay for the carpet he screwed up ordering when they.could not have been used in my home. Court will decide this. Also they put the terms and conditions on the back of the quote without pointing this out to a customer. Was looking for a local business which screwed me. Back to home depot. Instead of owning his mistakes he lied, hid what he did and wants to dump his screw up on me? Hope this keeps it from happening to you.

    jeanie johnson
  • 5

    2025-06-14T05:34:13.486Z Google

    I recently had new carpet installed in my office space using Floor Coverings International and I couldn't be more pleased with the experience. From the initial consultation to the final installation, the team was professional, punctual, and detail-oriented. The installers arrived on time, were respectful of my office, and worked efficiently. They moved the furniture with care and cleaned up thoroughly after the job was done. The carpet looks fantastic! Overall, I highly recommend Floor Coverings International for anyone looking for high-quality work and great customer service.

    Greg Cowart
  • 5

    2025-06-14T05:34:13.486Z Google

    Eric Ambercrombie was the best! His superior customer service and attention to detail can’t be beat. My project was complicated, but Eric was up for the challenge and my bathroom floor turned out perfect! I would totally use Floor Coverings International of Alpharetta again!

    Kerry Traviss
  • 5

    2025-06-14T05:34:13.486Z Google

    Excellent Experience from Start to Finish My husband and I wanted new wood flooring on two levels of our home, and we’re so glad we contacted Floor Coverings International. Sara and Hamid came out to provide an estimate and shared their knowledge and expertise to help us choose the perfect flooring within our budget. A big thank you to the installation crew, Dany and Victor, who were respectful, careful, and professional during both the demolition and installation process. They did a fantastic job and treated our home with great care. We highly recommend Floorcoverings International. Thank you again, Sara and Hamid, for your guidance and support!

    Reon Gaglio
  • 5

    2025-06-14T05:34:13.486Z Google

    I was so impressed with each and every aspect of my flooring project. Aaron the owner has everything you need in his mobile showroom. Aaron was patient and knowledgeable. His wife Courtney was also amazing, making sure I was all set up for the job. I cannot say enough about Brett and his crew; Alex, Jesse and Monty. I would hire his crew for anything anytime. 100% professional, respectful and caring about not just me, but my home. I would recommend Floor Coverings International and give them not just 5 stars and a A1 rating but a million stars and superb rating. Probably the best project done in my home or any otherr home I owned. Thumbs up all the way for all of you.

    Cindy Raddi
  • 5

    2025-06-14T05:34:13.486Z Google

    I enjoyed so much working with Kimberly. She was so thorough and made me feel so comfortable. For some unforeseen reasons, I was not able to proceed with the project. But I would recommend her to anyone and I will definitely consider her for future Thank you, Jacquelyn McMillian Hanna

    Jackie McMillian-Hanna
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