Jacksonville East, FL Reviews

5

2026-09-08T05:34:10.745Z • Google

The best decision we ever made for our home was to hire Cristina and her team! They are the absolute best flooring company we have ever worked with! Professional, experienced, timely, fair, reliable and very knowledgeable. Do not hesitate to hire them for your flooring needs!

Karen McGuire

5

2026-09-01T05:34:09.845Z • Google

We recently moved to the area and needed new floors installed before we could move into our new home. Since we were still living several hours away, we were nervous about making flooring decisions and managing the installation from a distance. From the very beginning, Cristina made the whole experience so much easier for us. She was incredibly helpful, patient, and responsive, and truly went above and beyond to make sure we felt comfortable with every decision. We chose our floors based on her recommendations, pictures, and videos, and we couldn’t be happier with the results. She really understood what we were looking for and guided us in the right direction. Cristina kept us updated throughout the process, which gave us peace of mind while we were so far away. Cristina personally inspected the installation, and before we even had a chance to see the finished floors ourselves, she had already gone back and fine-tuned a few areas to make sure everything was just right. We genuinely felt like Cristina cared about our home and our experience. We are so grateful to Cristina and her team for making what could have been a stressful process incredibly easy. We absolutely love our new floors and would highly recommend Cristina and her team to anyone looking for flooring. We wouldn’t hesitate to use them again!

Dayna

5

2026-08-27T05:34:11.323Z • Google

I’m very happy with my new flooring. They did a wonderful job. They replaced 20 year old carpet with new hardwood flooring. Professional and nice to work with.

Randall Fennell

5

2026-08-27T05:34:11.323Z • Google

We replaced some carpeting and the customer service we got from Floor Coverings was wonderful. They were helpful in helping us pick the right carpet and pad. It turned out beautifully. I highly recommend them and I found their prices to be the best in town.

angela Kaiser

5

2026-08-18T05:34:12.902Z • Google

Great Communication and Great Follow -Thru. The tile I needed to fix an issue in my new house was discontinued, however, they searched until they found some. Both Sean and Christina were on top of every detail and when there was a concern, Sean was there within 30 minutes to help troubleshoot, come up with a plan and then he stayed to oversee and help with execution. Sean came back to check on everything a couple of weeks after move in and even brought a housewarming gift. I highly recommend you call Sean and Christina for your next project.

Adrienne Hibbard

5

2026-07-30T05:34:11.113Z • Google

The folks are very friendly and easy to work with. The prices were reasonable and the work was outstanding. Would recommend and work with again.

Michael Moore

5

2026-07-11T05:34:07.97Z • Google

Disi Zhao

5

2026-07-04T05:34:07.374Z • Google

We recently had the pleasure of working with Floor Coverings International Jacksonville, and the experience exceeded every expectation. From the very first consultation with Cristina and Sean to the final walkthrough, their team made what could have been a stressful renovation feel effortless. Our biggest concern was matching our existing tile since the original flooring had been discontinued for more than five years. We honestly didn’t think it would be possible. Not only did they find an incredibly similar tile, but the transition between the old and new flooring is absolutely seamless. Even knowing where the original floor ends, it’s nearly impossible to tell where the new installation begins. Their attention to detail and commitment to getting it right were remarkable. The craftsmanship was equally impressive. Their tile installer is truly a master of his craft. Every cut, grout line, and transition was completed with precision, and he kept the work area clean and organized throughout the entire project. It’s rare to find someone who takes that much pride in their work. The finishing touch was the installation of the beautiful new baseboards. They completely elevated the finished look and tied everything together perfectly. It’s amazing how much of a difference quality trim work makes, and the results speak for themselves. From beginning to end, the communication, professionalism, and quality of workmanship were outstanding. The entire team made the process simple, stress-free, and enjoyable. If you’re looking for new flooring and want exceptional service, unmatched craftsmanship, and a company that genuinely cares about the final result, Floor Coverings International Jacksonville is the only way to go. We couldn’t be happier with our beautiful new floors and highly recommend them to anyone looking for a flawless flooring experience. ⭐⭐⭐⭐⭐

Terry Hogan

5

2026-06-25T05:34:06.453Z • Google

I have never been more excited to work with a flooring company! Cristina is very professional and thorough, she over communicates and follows through which I appreciate so much. If you want the detail, knowledge, and efficiency with unlimited flooring options, Flooring Coverings International is the perfect choice for you! 100% would recommend!

Morgan Olmos

5

2026-06-21T05:34:09.08Z • Google

Working with FCI has been a smooth process. They are very knowledgeable and kind! I will keep them in mind for any future flooring needs I may have!

Leandro Olmos