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About Us

The Stars of Flooring are at your service

Shining ratings for good reasons

A girl and her dog sitting on a carpet
Expertise

Our experts take the guesswork out of the process so you can focus on recognizing your vision. They know about trending and timeless styles and are well-versed in different needs relevant to your life.

Nice floors in a mudroom area
Quality

We know the quality, source, performance, and durability rating of every flooring option we carry. No matter what you are looking for, we have options that will fit flawlessly.

A dog napping on the floor
Peace of Mind

When you choose FCI, you'll receive comprehensive service. From your consultation and installation to your follow-up appointment and future purchases, we will always work to make your life stress-free.

An FCI employee standing by a company van
Guidance

Navigating flooring options can be complex. That's why we educate you throughout all stages of your flooring journey. We want you to feel confident in making informed decisions about your home.

We promise

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To earn your trust

Our highly personalized customer experience is built around your needs and instills confidence. With our transparent pricing structure and detailed, comprehensive proposal, there are no hidden fees, and our post-installation inspection and follow-up ensure your happiness.

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To put you first

We know that you and your project are unique and with that comes specific priorities. We strive to be as convenient to you and your home as possible, making your flooring experience easy and predictable.

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That you will be 100% satisfied

You deserve to feel pride in your home. After our team installs your new flooring, we will return there so our professionals can evaluate the performance of your floor and be sure you are pleased. Our continued commitment to your product satisfaction is a service standard FCI is known for.

Our local team can bring your vision to life.

Rave reviews

4.89
Avg. Rating

"I had the best experience when I contacted TC Flooring 18 years ago and asked for help pulling up carpet and refinishing my kitchen, dining room, and living room. The floors were a mess of holes and spike nails thru out. Their work at repairing and bringing my floors to the beauty that they are today is why I called them when I decided to update my bedroom. The quality of work is still as incredible as ever, the equipment they use is state of the art and the outcome is incredible! Their excellent work right down to the smallest detail of matching color, repairing cracks and broken pieces is why they are the best in the business. It is professional quality work done by the nicest crew! So happy!!"

Michelle Raskovich

"Great experience from the estimate to the actual installation. The carpeting looks great and it’s so nice to have new carpets in the bedrooms."

Susan Porazzo

"Floor coverings Int was professional from beginning to end. Anytime we had a question it was answered immediately. The laminate and the carpeting were fantastic. Pricing was very reasonable. At the end of the project Jen came out and inspected everything to ensure satisfaction. Very pleased with entire process."

Scott Silverstein

"This company installed the carpet that I had purchased from Menards. They were recommended by the store. I called with a certain deadline and they were able to make that happen for me, which was great. Carpet was installed perfectly. Professional install great looking carpet. Would definitely call them again for any of my Carpet install needs."

Dennis Svoboda

"Floor Coverings International of Mentor provided amazing customer service from start to finish on our large, residential carpeting project. We had multiple rooms, a staircase and hallway completely redone and it all looks beautiful. Joe gave us a comprehensive in-home consultation and answered all of our questions, providing a no-pressure environment where we felt very comfortable asking about price range, durability and installation. He walked us through our options and made sure we were happy with our selection. Communication on their entire team is great - everyone was aligned and they are very responsive. Installation was handled quickly so we could move in and the project manager came in to check on quality and progress. The installation team was polite, on time, and very neat and tidy! I was impressed and very pleased when everything was finished. Joe and Shelly run a great business and I would recommend their business to any of my friends, family or co-workers."

Michele Wilson

"We are loving our refinished hardwood floors. The entire team, Glenn, Shaun, Katy, Tyler, Kevin, and Shawn provided exceptional service and responsiveness. We highly recommend this company."

Jackie Hudson

"From the initial phone call I felt respect and professionalism, they behaved like they were glad to have my business. Very respectful and on time when they arrived at my home and completed the work quickly. Very professional, I will use again."

L Franco

"I’m so happy with how the carpet installation turned out. From the beginning, Hussein was friendly, respectful, and easy to work with. He took the time and patience to make sure I had the carpet that would really work for me. When his team arrived to install, I did a walkthrough and they explained the way carpet would be installed. The new carpet completely changed the feel of the hallway and looks amazing!!! I highly recommend this company."

Donna Chiarini

"Awesome service! If you don’t want to question if your floors will get done to your standard, choose FCI. They kept me in the loop throughout the process to make me feel in control. They also made great recommendations that I wouldn’t have known unless I was working with a professional team! Great work all around!"

Alex & Gianna Medeiros

"Peter and his crew were absolutely wonderful to work with from start to finish. Their level of professionalism was exceptional, and we are already talking about our next project with them!"

Colleen Tuura

"I recently had Floor Coverings International replace the old carpet on my basement stairs with a high-end wood-look laminate, and the transformation is incredible. Andriy, the installer, was a total pro. He was efficient, stayed focused throughout the day, and left the workspace spotless. It’s rare to find someone who takes that much pride in their craftsmanship. Highly recommend this team for their quality and professionalism!"

Chris Hill

"I had a great experience! Finished earlier than expected. Cleaned up after and there was way less dust than I expected! Norton was awesome and super nice!! My floors look amazing!"

Donna B.

"We had carpet installed before we moved into our new house. Joe texted with us outside normal business hours, worked with us to find convenient times to come show us samples, and had his carpet installers work with the people who were doing other work at our house as well. The schedules got messed up, by no fault of Joe, but his people were professional and worked to get the carpet done in time for us to move in on time."

Claudia Schrock

"It is rare to find a trade that truely stands out from the rest but FCI is that company. They refinished our 60 year old hardwood floors and we cannot be more pleased. They look absolutely amazing. We have done at least a dozen floors in various houses over the years and the service and quality of FCI was by far the best. From 1st meeting and bid to finished product FCI delivers. Asit was terrific to work with and Sergio and his refinish team were a delight to work with. Stain color was important and they took the time to get it perfect. I highly recommend FCI to anyone interested in quality and great service."

Lance Bellamy

"Service was great! Installation went well! Andrea was courteous & helpful! Very knowledgeable about products. Great selections of flooring! Thank you!"

Lolanda White

"They were fast, high quality worksmanship & well priced. 5 stars!"

Clark Lunt

"Customer service was exceptional, Paul ensures that the job is done exactly as you expect! Would go back to them for any flooring needs in the future! Highly recommend!"

Phillip Boehne

"Joseph and his team are great to work with and deliver quality work with quality flooring! They take the hassle out of choosing flooring by literally bringing various samples straight to your door! If your looking for a company that can handle anything from residential to commercial look no further!"

Hansel Contreras

"FCI has been very professional , flexible and did a wonderful job on our project . i highly recommand them."

Philippe Baud

"Polite, professional & punctual! Installer did an amazing job. Very happy with the results.."

John Power
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How it works

  1. Request an in-home consultation on our website and we'll schedule an appointment that works for you.

  2. Our Design Associates will look at options in your home and help guide you to the best solutions.

  3. After you accept our proposal, we will set up and complete your installation and follow up to ensure satisfaction.