Fairfield, CT Reviews

5

2026-02-03T06:12:34.04Z • Google

Oh my goodness! What a transformation! Love, love, love the new floor in my soon to be office and the hallway! Sonya was amazing, responded right away and came with samples, which helped us a lot. She was patient and answered our many questions. The installers were professional, and Sonya came by later to see how it looked which is absolutely beautiful. Reasonably priced, too. Cannot say enough good things about the company. Looking forward to having more done. Grateful, GF

Gillian Foster

5

2026-02-03T06:12:34.048Z • HomeAdvisor

We had a great experience with Floor Coverings International ? Cleveland South. We selected our flooring in the showroom with sales representative John, who was professional, knowledgeable, and worked with us to come up with a cost-effective flooring solution that met our needs without sacrificing quality. Communication was clear and consistent throughout the process, including coordination with both me and our Trade Pro insurance intermediary. The entire team was highly professional and very knowledgeable about the products and installation process. Scheduling was convenient and flexible thanks to service manager Nick, which made everything run smoothly. The installation crew was outstanding ? Daniel and Samuel were courteous, efficient, and delivered excellent workmanship. They kept the worksite clean, worked long hours, and ensured the job was completed on time. The finished result looks amazing. We would absolutely recommend this team and would use them again without

Karl W

5

2026-02-03T06:12:34.048Z • HomeAdvisor

Outstanding Professional - Highly Recommend! John was absolutely terrific from day one. His communication throughout the entire process was excellent, which made everything so much easier. He took the time to provide recommendations while looking at different flooring options and helped me select a much better floor in terms of color and quality. I really appreciated his expertise and guidance during the decision-making process. Working with insurance and through the trade pro program was seamless thanks to John?s professionalism. I have never worked with such a professional contractor - he truly went above and beyond. His crew was fantastic as well, and the final result exceeded my expectations. I would highly recommend John for any flooring project!

Terri W

1

2026-02-03T06:12:34.048Z • Google

Horrible customer service. Mediocre job.

Christine Toth

5

2026-02-03T06:12:34.048Z • Google

Amazing service! Polite, extremely fast with 3 of them on their team. Left me with a mountain of confidence and trust in their abilities. The floor and their work putting in new trim looks great!! No complaints. Highly recommend! Tip them well 😁

Laurie Mix

5

2026-02-03T06:12:34.048Z • Google

Love these guys. Such a great group of people. Happy to keep supporting them in what they do for the community.

Thomas Winslow

5

2026-02-03T06:12:34.048Z • Google

Jeremy and his team were fantastic. I can't speak more highly. Super responsive, flexible, showed up on time, gave me good advice along the way. They went the extra mile when we needed to. I've rarely come across this kind of customer service all the way through a job. These guys were great and the floors look great too :)

Jennifer Flynn

5

2026-02-03T06:12:34.048Z • Google

Working with Melissa was just a great experience for us. She was on top of every detail, and eased all of our concerns since this was a large, difficult, insurance job. We met and worked with Matt, the owner, and he was great. They helped us pick out the perfect floor. Glenn, our installer was a perfectionist, and anything I pointed out, he eased my concerns and made it right. I am so grateful that we ended up working with FCI in Waukesha after our kitchen flood caused tens of thousands in flooring damage to our home. They were a silver lining in our story.

thekustomguy

5

2026-02-03T06:12:34.048Z • Google

His work was top-notch: thorough, timely, and executed with real expertise and attention to detail. He went above and beyond what was expected, proactively addressing potential issues before they became problems, which gave me total peace of mind. Brandon is trustworthy to the core—you can count on him to be upfront about timelines, costs, and results.

Brandon Burgess

5

2026-02-03T06:12:34.048Z • Google

I had new vinyl floors put in my office and they are absolutely beautiful. They work with you on moving furniture and making any changes during the process. I would definitely recommend them.

LINDA FILICHIA