Southwest Denver, CO Reviews

Average Rating

4.99

70 Reviews

5 Stars

69 Reviews

4 Stars

1 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

0 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

70 Reviews

  • 5

    2025-06-14T05:34:13.485Z Google

    Bertha was great to work with, always communicating on what the next process would be. We are very happy with our floor’s refinished. I recommend Floor Coverings International of Denver for your next flooring job. Thank you Bertha and your team for a job well done.

    Norma Gonzalez - CDOT
  • 5

    2025-06-10T05:34:10.431Z Google

    Working with Floor Coverings International was a great choice. Bertha and her team delivered quality services and they were very easy to work with. The new carpets look great! I’m very happy with the results and I would recommend 100%

    Marcela
  • 5

    2025-06-04T05:34:11.419Z Google

    1000 stars! I cannot recommend Bertha at Floor Coverings International highly enough! From start to finish, her customer service was absolutely exceptional. She is incredibly knowledgeable and took the time to truly listen to my needs and concerns. As someone who can be a very stubborn and particular client, I genuinely appreciated her patience and professionalism throughout the entire process. Bertha offered thoughtful advice when needed, but never pushed, she respected my preferences while guiding me with her expertise. Her use of top-notch technology made the entire experience seamless and convenient. I didn’t have to run around from store to store, she brought the showroom to me, which lifted such a huge burden off my shoulders. When it came time for installation, there was a miscalculation in the flooring amount. Bertha immediately owned the mistake and took swift action to make it right. That kind of integrity and accountability is rare and speaks volumes about her character and commitment to her clients. If you want someone who’s honest, detail-oriented, and truly cares about delivering excellent results, Bertha is the one to call. I would 100% recommend her and Floor Coverings International without hesitation!

    Stephanie Henric
  • 4

    2025-05-09T05:34:15.791Z Google

    I would like to put 5 stats but am unable due to the many times the company scheduled time changed for installment of our floors and carpet. When we requested a certain date, a earlier one was picked by the company and then not all of the order came in pushing back the finish date. This also caused shifts and changes in all the other things going on with work being done to the house at the same time. The men did work very hard and with difficult flooring and over all it looks pretty good. A few quirks that I did not see during the final walk through...but not bad.

    Maya Tull
  • 5

    2025-05-06T05:34:13.289Z Google

    Bertha and her team were great to work with! They truly care about their work and the client’s happiness. This was our second project with them. For our first project, they installed carpet on the entire downstairs and now for our second, they just refinished our wood floors on top floor. They managed any issues that came up with integrity and swiftness. We’re so happy with the outcomes and so glad to have found them!

    Julie Wick
  • 5

    2025-04-27T05:34:13.999Z Google

    Bertha and her team are truly five star! This is the second time I have used her and her company for full carpet installation in homes between 3000 and 5000 ft.² with multiple stairs, hallways, landings, and curves. Not only are they prompt and on time for their appointments, but also the materials were on time, and the installation was perfect. The selection of flooring, colors, fabrics, and materials/finished were brought to me and my clients so that there’s no hunting around for them to do anything. Bertha brings everything to us. And that is the true definition of good service at a great price. She’s very communicative, gives wonderful options and is incredibly pleasant. I will always recommend Floor Coverings International with Bertha Sanchez as my representative.

    Lisa Snyder
  • 5

    2025-04-16T05:34:12.255Z Google

    I have been impressed with every interaction with Floor Coverings International, from the first phone call to get scheduled for an estimate, to the final walkthrough with the owner. Installers Edgar and Lalo did amazing work and we are just thrilled with our new floors. 10/10 highly recommend!!!

    Ariel
  • 5

    2025-04-09T05:34:14.772Z Google

    We had a great experience working with Bertha on our existing hardwood floor refinishing. Our floors had the typical orange looking stain which really dated the home and limited our decor options. Bertha and team brought out the floors natural grain and beauty and used a clear finish. Bertha did a great job explaining the process to us and delivered on time and within budget. I would recommend them for all your flooring needs.

    Ray Ardalan
  • 5

    2025-04-06T05:34:15.997Z Google

    As a designer, it’s wonderful and great for my clients, working with Bertha. She brings samples with her so me and my clients can see flooring in the space. She has a wide variety of products in price and quality and she’s fun to work with!

    Sandy Schuster
  • 5

    2025-03-20T05:34:13.284Z Google

    The experience from the in home salesperson to the installation was outstanding. After the installation was complete we found a flaw in the carpet and we made a call to the salesperson and got immediately response. Everyone that we dealt with was professional and we will definitely use Floor Coverings International when we need new flooring.

    Lynda Feistner
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