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In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2026-04-11T05:34:10.083Z • Google
Bo and Lanie, the owners, are great to work with and their customer service is top notch!
Christina Sexton
5 2026-04-11T05:34:10.081Z • Google
I cannot say enough amazing things about this floor installation company! From start to finish, the entire experience was seamless and professional. The team was incredibly knowledgeable and took the time to help us choose the perfect flooring for our space. They communicated clearly throughout the process and showed up exactly when they said they would. The quality of their workmanship is outstanding. Every detail was handled with precision and care, and the finished floors completely transformed our home. The installers were respectful, efficient, and left the space spotless when the job was complete. What truly sets this company apart is their commitment to customer satisfaction. They went above and beyond to ensure everything was perfect, and it’s clear they take great pride in their work. If you’re looking for a reliable, trustworthy, and highly skilled flooring team, I highly recommend them. We couldn’t be happier with the results! Bonus, Lainie is one of the most genuinely caring people I have ever met! I adore her and her husband Bo. Great people, great company.
shannon potter
5 2026-04-11T05:34:10.081Z • Google
I am looking forward to doing business with Lanie at Floor Coverings International after meeting her and her associate at an event. The presentation of their business ethic and the service their company provides to their customers has me sold. Kathy
Kathy Klatt
1 2026-04-10T05:34:09.47Z • Google
I was told that they could get the job done very fast because they are international. That wasn't the case. They ordered wrong product and it took about 3 weeks after I paid a deposit before the project started. They also were calling me and texting me many times a day about payment. I didn't call bugging them during this 3 week period that they had my deposit before they started the project. It was very uncomfortable to be bothered so much. The communication was poor. It was just silence from the 3 weeks before the project started and I had to call them finally after over 2 weeks to find out what was going on. Lainie was the one from their company hounding me like I was gonna rip them off or something. I dont appreciate being treated this way. The floor work took 2 days which is what I was expecting. But then was told it'd only be one and it did end up taking 2. I recommend NOT doing business with them.
Stephen Scott
5 2026-04-10T05:34:09.466Z • Google
You can’t get better service! They don’t just do your flooring and leave. They stick around and make sure you’re satisfied.
Melissa Bannerot
5 2026-04-10T05:34:09.466Z • Google
Great service! Flooring options were amazing!!
Kelsey Murphy-Mackley
1 2026-04-08T05:34:09.329Z • Google
I am so upset. I was taken advantage of as a single female dealing with this project. I asked for carpet in both bedrooms, was victim of a bait and switch when they decided without my approval, to put LVP instead of carpet so they could take more money from me. When I informed them that’s not what I wanted, they told me it would be better and refused to put carpet in. Also, the project was delayed weeks because whoever they get their product from can’t manage to find what you pay for in a timely manner. Bo was so unsympathetic to the situation when I explained what happened and again, thought he was in a position to tell me what was best for my apartment. Oh, and they banged up my trims that were just painted, and are telling me my invoice is past due despite them not having completed the work. I will never use or recommend this company again. I’d recommend finding someone who cares about customer service, imagine being worried you’ll have a lien on your home for work that you didn’t even want, and the company tells you that you should be thankful that they charged you more money for flooring you didn’t want. Kind of shocking they’d find that acceptable, learn from my mistakes.
Meghan Lalitte
5 2026-04-08T05:34:09.327Z • Google
The kitchen floor installation was completed on time and done properly.
Glenn Geschwind
5 2026-04-04T05:34:09.88Z • Google
I had a great experience working with Sean and Francisco. They were not only professional and knowledgeable, but also incredibly kind throughout the process. They really listened to what I wanted and made sure my project came out the way I had hoped. Both the wood floors and the carpeting turned out great, and I am so pleased with the final result. It is such a gift to work with people who truly care and take pride in what they do.
Andi Oliveira
5 2026-03-30T05:34:14.348Z • Yelp
Five stars, no hesitation. We brought Floor Coverings International in to handle a walk-off mat and carpet installation in the lobby of our coworking space in Westminster, and they knocked it out of the park. Working directly with the owners, Lanie and Bo, made the whole process easy. They understood that we couldn't have our building torn up during the week, so the install team came in early on a Saturday morning and got everything done without impacting a single member. That kind of consideration for your customer's business really stands out. The quality of the installation is top-notch -- the lobby looks sharp and professional. Highly recommend for any commercial flooring project.
Mark H.
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