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About Us

The Stars of Flooring are at your service

Shining ratings for good reasons

A girl and her dog sitting on a carpet
Expertise

Our experts take the guesswork out of the process so you can focus on recognizing your vision. They know about trending and timeless styles and are well-versed in different needs relevant to your life.

Nice floors in a mudroom area
Quality

We know the quality, source, performance, and durability rating of every flooring option we carry. No matter what you are looking for, we have options that will fit flawlessly.

A dog napping on the floor
Peace of Mind

When you choose FCI, you'll receive comprehensive service. From your consultation and installation to your follow-up appointment and future purchases, we will always work to make your life stress-free.

An FCI employee standing by a company van
Guidance

Navigating flooring options can be complex. That's why we educate you throughout all stages of your flooring journey. We want you to feel confident in making informed decisions about your home.

We promise

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To earn your trust

Our highly personalized customer experience is built around your needs and instills confidence. With our transparent pricing structure and detailed, comprehensive proposal, there are no hidden fees, and our post-installation inspection and follow-up ensure your happiness.

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To put you first

We know that you and your project are unique and with that comes specific priorities. We strive to be as convenient to you and your home as possible, making your flooring experience easy and predictable.

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That you will be 100% satisfied

You deserve to feel pride in your home. After our team installs your new flooring, we will return there so our professionals can evaluate the performance of your floor and be sure you are pleased. Our continued commitment to your product satisfaction is a service standard FCI is known for.

Our local team can bring your vision to life.

Rave reviews

4.89
Avg. Rating

"Very professional and extremely helpful explaining the quality of materials. Also very honest and did the job in a timely manner. Ill definitely have them back to do another room."

Tami C.

"The whole experience was very easy. Wes was very professional and the installers did a great job. We are very pleased with the outcome."

Lys K.

"Wes the owner has been great to work with so far. I personally appreciate how he manages his crew and clearly cares so much about the work he does!"

Kasandra M.

"Wes was a pleasure to work with. Very patient as I was indecisive. He pointed out pros and cons of the products I was considering. I felt he was being honest and really trying to help me get a great product but stay within my budget.I was able to get the carpet and have it installed much quicker than I was expecting and Wes even showed up the day it was installed. Installers were great, fast, polite, and definitely knew what they were doing. I give the entire process 5 Stars!!!"

Marty F.

"Wes and his team did an absolutely amazing job installing my new carpet! From start to finish, the experience was seamless. Wes was honest, knowledgeable, and took the time to explain the different materials, helping me choose the best option for my home. He showed up before his team started to ensure everything was set, and he came back afterward to check the final results. He even sent pictures throughout the process, but honestly, the pictures didnt do it justicethe carpet is absolutely beautiful! The quality of work, attention to detail, and professionalism were outstanding. I truly appreciate his honesty and expertise, and I couldnt be happier with the results. I highly recommend Wes and his team to anyone looking for top-notch carpet installation!"

Julie S.

"We had a large basement with multiple rooms that had carpet redone with beautiful CALI flooring We had a seamless experience with Jen and her team Everything went as planned and on time. 10/10 recommend"

Stacy S.

"Wes and the installers were awesome to work with on this project. They were thorough and paid attention to every detail. They took immense pride in their work, and when we decide to do our next flooring project, they will be the first call. I highly recommend them if you are planning any type of flooring project."

Rob S.

"Wes has been fantastic to work with. Very professional and timely on his communications. The work he did for us was top notch. I'd highly recommend him for future work!"

Chad A.

"Floor Coverings International made choosing tile so easy. They brought multiple options to my house. Its so much easier to see the samples in my space. Jen and Gabbies advice made making a decision so much easier. Delivery was quick. I would definitely use them again 100% recommend!"

Greg M.

"It was a pleasure working with Jen and Gabbie. They were extremely helpful in helping me to make sure I was buying a product that was a current trend. I purchased carpeting and LVP for a flip project and it was a smooth process including the delivery directly to the project. I look forward to working with them on all of my future flips."

Ken O.

"My floors were so out dated and damaged they did an amazing job , I think I have a new house"

Corine L.

"Excellent customer service! Wes went above and beyond helping us find the perfect flooring for our new home!"

Matthew F.

"Overall A++ Great experience With floor coverings international I got four estimates From reputable companies one of which didn't even show up or call till the next day. 4 coverings international.Beat all estimates. And we're extremely nice to work with friendly and helpful. Thank you very much floor covering international from my brand new carpet.Was the finishing touch on my basementT.j."

T.j. B.

"I have done business with several flooring companies over the years. Floor Coverings International is by far one of the best. Their product was just what we needed and constant communication with us throughout the process was great. I highly recommend them for all your floor covering needs. Working with Wes and his crew was a great experience. Very accommodating in every way. The carpet installation was very professional and extra care was taken when moving furniture was necessary."

Dennis O.

"Guys were great!! I have a very unique layout in that bathroom. I was concerned but no need!! They did a beautiful job and I am flabbergasted what a difference it made. Its beautiful and they came thru like champs!"

Michelle S.

"I had not planned on replacing my flooring this year, but my house had other ideas that started with a sagging office floor this spring. Ken and Jen were terrific to work with, from quickly setting up a consultation to look at the samples, addressing the multiple rotted floor joists, and promptly responding to questions or changes that needed to happen during the process. And, they were very flexible around my work and travel schedule. Randy is a true craftsman with his attention to detail during the installation. In the long run, Im thrilled with the finished product and look forward to beautiful floors for the next, several decades."

Michelle L.

"I can't say enough good things about Floor Coverings International of East Lancaster PA! From start to finish, the experience was way smoother than I ever expected.Jen and Gabby were absolutely amazingsuper professional, incredibly patient, and really thorough every step of the way. They were always quick to respond and personally involved, which made a potentially stressful process feel totally manageable (and even kind of fun!).And shoutout to Randy, our flooring installerhe showed up right on time, was professional and polite, and brought a great attitude to the job. He made the whole install process feel easy and even enjoyable.Highly recommend this team if youre looking for new floors without the usual headaches. They seriously made the whole experience feel quick and easy. 10/10!"

R C.

"They were very professional and easy to talk to about our laminated wood flooring. When the installers came they were friendly and informative. They completed the job well in advance and were very through with clean up. Can't wait to get the other rooms in my house done now."

Donna H.

"Huge shoutout to Floor Coverings International for completely transforming our space! We recently purchased new carpet for our upstairs bedrooms. From the first consultation to the final install, the experience was seamless and stress-free. Their mobile showroom made choosing the perfect carpet easy, and the Design Associates, Jen and Gabbie were knowledgeable, friendly, and super professional. Randy the installer was so skilled-we had a tricky transition area that he handled with great care. The quality is top notch! were in love with the results! Highly recommend them to anyone looking to upgrade their floors!"

danielle D.

"Awesome experience. From sales person to installers!! Great to work with."

Julie B.
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How it works

  1. Request an in-home consultation on our website and we'll schedule an appointment that works for you.

  2. Our Design Associates will look at options in your home and help guide you to the best solutions.

  3. After you accept our proposal, we will set up and complete your installation and follow up to ensure satisfaction.