Poway, CA Reviews

5

2026-10-02T05:34:12.164Z • Yelp

Chafic at FCI was very responsive and helpful in making decisions regarding the work that we wanted to have them do. They installed new vinyl plank flooring in our bathroom and repaired and refinished our hardwood floors which cover a large portion of our house. The communication was excellent and everything turned out great, we are very satisfied and will not hesitate to recommend them for any flooring needs.

Pete B.

5

2026-09-25T05:34:11.82Z • Google

Professional & a job well done

Steve Emsley

5

2026-09-24T05:34:08.777Z • Google

I highly recommend this flooring company. I initially called for restretching of my 2 yr old carpet, and they did an awesome job! Owner Chafic was always available for any questions and so helpful in so many ways. The vinyl flooring came out beautiful. If you want the best call FCI for all your flooring needs.

josephine esposito

4

2026-09-24T05:34:08.777Z • Google

Sales person was very good and was amazed when they were able to show me what the room would look like by different choices of product.

donna pitt

5

2026-09-12T05:34:10.806Z • Google

I had a fantastic experience working with Chafic on getting the carpets in my home redone. He was professional, honest, transparent, and went above and beyond to make sure everything was done right. The carpets turned out fantastic, and I couldn’t be happier with the results. I would highly recommend Chafik to anyone looking for quality work and great customer service!

Jake Gravedoni

5

2026-09-11T05:34:11.458Z • Google

There is much to say so here goes. From the day I got a home presentation with tons of samples of flooring to the day of completion of the flooring project, everything and every step of the installation went well. The installers were very exact on detail and explained what they were doing every step. Installers were on time each day and always cleaned up after each days progress. When the installers were finished, the company owner and the installation manager came to inspect. They found a couple baseboards that needed caulking and took care of that. The company also prior to installation had the installers paint the new baseboards. Then the installer manager fixed a stair wood step that was not part of the contract for free. This company is top quality from the vinyl flooring products and the installation workmanship. Oh, the price was extremely competitive and a great value.

John Jerd

5

2026-09-01T05:34:09.844Z • Google

Our 21-year-old carpeting had loosened and developed “ridges” in several places, but it is in very good condition otherwise. As we are not in a position to recarpet our entire house at this time, we contacted several flooring companies to inquire about re-stretching the loose areas. Floor Covering International was the first company to respond, and Chafic came out within days to assess the loose areas and provide an estimate for repair. Before the week was over, his crew arrived to stretch the loose carpeting, trim the excess, and even made an improvement where the carpet butted against a tiled floor. The results were outstanding, and it is impossible to spot where the repairs were made. Even my wife, who is very fussy, was extremely pleased with the outcome. Chafing and his crew were courteous, friendly, respectful of our property, knowledgeable, and proficient. The entire job was completed within about a week of my initial call, and the final cost was very reasonable and exactly the amount quoted before the work began. I highly recommend Floor Covering International and would not hesitate to use them again.

Tom Carlyon

5

2026-08-13T05:34:25.149Z • Google

Great communication and pricing. I got new carpet installed and wooden floor refinished. Thanks for the help!

Cathy

5

2026-08-12T05:34:13.249Z • Google

Floor Coverings International did an AMAZING job tiling an area adjacent to my bathroom! They came out the day after I initially called, were professional, knowledgeable and gave me a very reasonable estimate. The installer was absolutely wonderful as well, taking care to do everything just right as if it was his own house. I definitely recommend this company, and in fact, I already have them scheduled to do a couple more flooring jobs for me!

kim schlack

5

2026-08-12T05:34:13.249Z • Google

I had such a great experience working with Floor Coverings International! From the very beginning, the process felt easy and personalized. They really took the time to listen to what I was looking for and understand my needs, rather than simply trying to sell me something. I really appreciated being given different options to choose from, along with honest recommendations and fair, transparent pricing. The entire experience was professional and seamless from beginning to end, and I always felt like my questions were answered and my preferences were respected. It’s refreshing to work with someone who genuinely cares about finding the right solution for the customer. I highly recommend Floor Coverings International to anyone looking for a professional, trustworthy, and customer-focused flooring experience!

Karina Lunardo