Save BIG During FLOORfest: Save $750 or more + special financing available*

Learn More»

Poway, CA Reviews

Average Rating

4.86

74 Reviews

5 Stars

70 Reviews

4 Stars

2 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

2 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

74 Reviews

  • 5

    2026-10-18T05:34:11.939Z • Google

    Everyone was very professional and did an amazing job very happy with the work good job keep up the good work

    Socorro Sifuentes
  • 5

    2026-10-18T05:34:11.939Z • Google

    Chafic and his crew were great to work with. Chafic brought samples to our home to choose the color and style. The crew arrived on time, were professional and did an exceptional installation of our hardwood flooring. Transitions are perfect and the hardwood is beautiful

    Jane McClintick
  • 5

    2026-10-16T05:34:12.368Z • Google

    Incredible customer care and flawless installation! This company went above and beyond for my property. They were able to get me on the schedule right away and complete the installation on time with top notch craftsmanship. What blew us away was their commitment to doing the job right. When the installed carpet didn’t quite match the color of my stairs (which weren’t even part of the original quote), they replaced the stair carpet at no extra charge to ensure everything looked seamless. True professionals with old-school integrity.

    hong y
  • 5

    2026-10-02T05:34:12.164Z • Yelp

    Chafic at FCI was very responsive and helpful in making decisions regarding the work that we wanted to have them do. They installed new vinyl plank flooring in our bathroom and repaired and refinished our hardwood floors which cover a large portion of our house. The communication was excellent and everything turned out great, we are very satisfied and will not hesitate to recommend them for any flooring needs.

    Pete B.
  • 5

    2026-09-25T05:34:11.82Z • Google

    Professional & a job well done

    Steve Emsley
  • 4

    2026-09-24T05:34:08.777Z • Google

    Sales person was very good and was amazed when they were able to show me what the room would look like by different choices of product.

    donna pitt
  • 5

    2026-09-24T05:34:08.777Z • Google

    I highly recommend this flooring company. I initially called for restretching of my 2 yr old carpet, and they did an awesome job! Owner Chafic was always available for any questions and so helpful in so many ways. The vinyl flooring came out beautiful. If you want the best call FCI for all your flooring needs.

    josephine esposito
  • 5

    2026-09-12T05:34:10.806Z • Google

    I had a fantastic experience working with Chafic on getting the carpets in my home redone. He was professional, honest, transparent, and went above and beyond to make sure everything was done right. The carpets turned out fantastic, and I couldn’t be happier with the results. I would highly recommend Chafik to anyone looking for quality work and great customer service!

    Jake Gravedoni
  • 5

    2026-09-11T05:34:11.458Z • Google

    There is much to say so here goes. From the day I got a home presentation with tons of samples of flooring to the day of completion of the flooring project, everything and every step of the installation went well. The installers were very exact on detail and explained what they were doing every step. Installers were on time each day and always cleaned up after each days progress. When the installers were finished, the company owner and the installation manager came to inspect. They found a couple baseboards that needed caulking and took care of that. The company also prior to installation had the installers paint the new baseboards. Then the installer manager fixed a stair wood step that was not part of the contract for free. This company is top quality from the vinyl flooring products and the installation workmanship. Oh, the price was extremely competitive and a great value.

    John Jerd
  • 5

    2026-09-01T05:34:09.844Z • Google

    Our 21-year-old carpeting had loosened and developed “ridges” in several places, but it is in very good condition otherwise. As we are not in a position to recarpet our entire house at this time, we contacted several flooring companies to inquire about re-stretching the loose areas. Floor Covering International was the first company to respond, and Chafic came out within days to assess the loose areas and provide an estimate for repair. Before the week was over, his crew arrived to stretch the loose carpeting, trim the excess, and even made an improvement where the carpet butted against a tiled floor. The results were outstanding, and it is impossible to spot where the repairs were made. Even my wife, who is very fussy, was extremely pleased with the outcome. Chafing and his crew were courteous, friendly, respectful of our property, knowledgeable, and proficient. The entire job was completed within about a week of my initial call, and the final cost was very reasonable and exactly the amount quoted before the work began. I highly recommend Floor Covering International and would not hesitate to use them again.

    Tom Carlyon
Read More

Our experts are ready to help with your flooring project.