Mission Viejo, CA Reviews

Average Rating

4.82

117 Reviews

5 Stars

103 Reviews

4 Stars

11 Reviews

3 Stars

1 Reviews

2 Stars

0 Reviews

1 Star

2 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

117 Reviews

  • 5

    2025-07-15T05:34:10.637Z Google

    Exceptional customer service! Great product quality. Efficient and easy process. I chose the color and they took care of the rest. Without a doubt will come back once it’s time to replace the rest of my floors!

    zcisneros
  • 5

    2025-07-14T05:34:12.643Z Google

    Robin Preiss Glasser
  • 5

    2025-06-23T05:34:12.363Z Google

    I am beyond in love with my new office floors! We had a very short window to renovate and move in. Justin and team scheduled the install right away and went above and beyond to coordinate with the painters, furniture delivery and assembly, etc. Thank you for being our trusted go-to for all things flooring!

    Maryanne Grant
  • 5

    2025-06-23T05:34:12.354Z Google

    Quality work at a fair price. Justin is very responsive and came to my house for an estimate on Sunday. Their team did an awesome work and clean up when they were done. I will reach out to Justin on our next project. Highly recommended.

    charn pram
  • 5

    2025-06-23T05:34:12.354Z Yelp

    Quality work at a fair price. Justin is very responsive and came to my house for an estimate on Sunday. Their team did an awesome work and clean up when they were done. I will reach out to Justin on our next project. Highly recommended.

    charn p.
  • 5

    2025-06-11T05:38:23.42Z Yelp

    We wanted to do carpet for your new house. Caren is easy to talk to and very helpful. She helped us picked out quality carpet and help us plan out the order of our project. She is punctual and hardworking professional. I appreciate her good customer service.

    Julia T.
  • 5

    2025-06-11T05:37:32.849Z Yelp

    We had a great experience with Mark from Floor Coverings International out of Mission Viejo. I got four (4) different quotes for new carpet, and Mark not only came in the lowest he was the only one with a mobile showroom--meaning I didn't have to make a separate trip to the store front to choose product. He was also the only one able to give me a quote on the spot. Plus he's local and really pleasant. Highly recommend!

    L M.
  • 5

    2025-06-11T05:37:30.124Z Yelp

    This was my second time working with Mark, the first was for 2 rooms in my Boyfrinds Condo the carpet came out wonderful ! The second and most recent time using Marks Carpet service was for a Triplex in SC. He met with myself the owner and the tenants, was very lovely to work with, accommodating, and made sure we were getting the right grade, color and texture for the apartment ! Highly Recommend and would use him again

    Erin S.
  • 5

    2025-06-11T05:37:22.575Z Yelp

    And the Oscar goes to .... Well, if there is Academy Award for flooring my vote truly goes to Floor Coverings International for great carpet installation, artistic performance and amazing speed ! The scenario: Old carpet in my house in Rancho Santa Margarita had to be replaced, stairs and whole second floor badly needed to be refreshed and were screaming about it for years, so I finally listen, did my research, numerous trips to Lowe's, looking online but everything was not good enough price wise or installation performance, especially at Lowe's where you don't know what kind of contractor installers you gonna get, it could be Good Bad and Ugly... Then I went with my best friend Yelp and found Floor Coverings International and fantastic reviews about company so I called and couple days later Mark came driving his Mobil showroom full of carpet samples, and from there everything went just like walk in the park.... Mark quickly and professionally pinpoint the color and style of carpet i liked, measure the stairs and second floor and gave me a price for a beautiful multi color Shaw carpet, beating Lowe's by about 600 dollars, which wasn't my first priority, because I was looking more for quality installation, but its nice to have extra 600 dollars still in my pocket Happy End : The installation Day ! Felipé and his son showed up on time , unload huge roll of carpet and start their magical work... And here were experience counts..., I was amazed watching those two guys transforming my old floor to great looking fresh carpet extravaganza ! ! ! Felipé has 30 years experience in the business, he even knew that my house was build in 1996 , doing flooring at Coto de Caza around my area. Those guys were fast as lightning, started at 8 am and finished around 1 pm, with not even one dent in existing baseboards of scuffs on the walls , just clean professional AWESOME job. So, and the Oscar goes to ... Mark, Felipé, his son and everyone in supporting roles at Floor Coverings International ! ! ! Bravo Guys ! ! ! Merry Christmas ! ! ! And Thank You for this Masterpiece I'm living in now ! ! ! Alex Rancho Santa Margarita, CA

    Alex S.
  • 5

    2025-06-11T05:37:07.054Z Yelp

    The reviews for Floor Coverings International are spot on, and we are happy to add our recommendation. The owner, Mark walked us through the process and vinyl selections. Mark is professional and honest! He was present from day one of the job, a progress check, and final walk through/inspection. The installers, Fidel and Carlos are top notch and very professional. The vinyl flooring layout, transitions between rooms and baseboards surpassed our expectations.

    Dani D.
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