Mission Viejo, CA Reviews

5

2026-02-05T05:34:08.054Z • Yelp

Justin and his crew are fantastic! I had specific ideas on the flooring and a tight timeline. Justin helped source the material and got us a deal on the LVP. His crew are the hardest workers I have ever met. Definitely use them!

Lanetta R.

5

2026-02-04T05:34:10.773Z • Yelp

Contacted Floor Covering International (FCI) to get quoted for a carpet stair runner. Justin from FCI responded immediately to my Yelp inquiry and provided me an "estimated price range" unlike other companies, which demand I call them first. I liked the fact that FCI went ahead to quote me an approximate cost, which compelled me to proceed with a free on site estimate. Justin arrived for the estimate with his mobile showroom in a Van and showed us dozens of carpet samples and explained lots of options on how the runner could look. Justin was very attentive to the details of our project and quoted a very fair price. Based on his service, we decided to forgo other estimates with other vendors, as we locked in the project and paid a small deposit to get the material ordered. Installation day was seamless as Diego and Sebastian came on site to go over the project and once it was completed, Justin arrived to check out the great work, showing passion, attentiveness and commitment to great customer service. The end result speaks for itself, see pictures attached! Overall, A+++ work plus A+++ service is a combo that cannot be beat, as we experienced stellar service from the day I requested the quote to end of installation from the entire FCI team. I could not recommend them enough, they were awesome and i felt compelled to write this review because of how great this project went!

Steven L.

5

2026-01-27T05:34:09.038Z • Google

Justin and his crew were fantastic! I had very specific ideas about our project and a tight timeline. Justin was great at sourcing samples and carpeting. The crew is the hardest working and most professional group of guys. If you want your job done right, you must use them.

Lanetta Rinehart

5

2026-01-26T05:34:09.89Z • Yelp

Everyone we worked with from FCI was great, and Drew was especially helpful, from our first measure appointment to install and follow up. Pricing was reasonable with no hidden fees or add ons, and service was phenomenal. Thank you all!

Kendra W.

5

2026-01-26T05:34:09.891Z • Google

Everyone we worked with from FCI was great, and Drew was especially helpful, from our first measure appointment to install and follow up. Pricing was reasonable and service was phenomenal. Thank you all!

Kendra Watson

5

2026-01-10T05:34:09.832Z • Yelp

Last month we had Floor Coverings install bamboo for our stairs and upstairs hallway. We were impressed with Justin's professionalism, efficiency, and resourcefulness. It was great to have the installers from within the company, not outside contractors. They did a great job and I would highly recommend them. Floor Coverings cared about doing an excellent job and it showed.

Jan N.

5

2025-11-27T05:34:17.294Z • Yelp

This review is long overdue! Sorry Justin, we were so occupied with the newborn. With that said, let me first say we are absolutely blown away by the exceptional service! From the initial consultation to the final installation, Justin and his team were professional, knowledgeable, and a pleasure to work with. The carpet they installed is stunning - exactly what we wanted, and the price was unbeatable. The installers were tidy, efficient, and respectful of our space. We've had the carpet for a few weeks now, and it's holding up beautifully. Our baby will have soft fluffy carpet to crawl on. Thank you!

Crystal L.

5

2025-11-26T05:34:20.156Z • Google

Excellent service. Very professional and prompt.

Ernest Hayward

5

2025-11-24T05:34:12.559Z • Yelp

I needed to replace the carpeting on my stairs only and they did an amazing job matching the other carpet in my house. Also there were gaps at the bottom of the drywall/painted wall and they added extra tack strip to cover it. It looks awesome and I HIGHLY recommend them. They make sure you are happy with the job they did!

Tina G.

5

2025-11-13T05:34:16.068Z • Yelp

I usually don't post on Yelp, but when you get A+ service, everyone needs to know. We are extremely happy with the entire process of our carpet installation. Drew and his team were professional, fast, and left everything spotless. The carpet looks amazing! Special thanks to Justin for his excellent customer service and for keeping us informed every step of the way. Highly recommend!

Ari K.