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4.89
40076 Reviews
5 Stars
38190 Reviews
4 Stars
872 Reviews
3 Stars
171 Reviews
2 Stars
164 Reviews
1 Star
679 Reviews
In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2025-07-15T05:34:10.63Z • Yelp
My project with them started out like all my projects getting quotes from a few companies. But was really impressed and felt comfortable when Casey was out to see what I want and give me other options. During the installation the installer noticed being an older house the the basement had settled over the years and and not completely level in one area. Rather then install the floor that would have problems he pointed out and showed me the issue. Gave me a very reasonable solution and a great price to correct the issue. Issue resolved the new floor was installed at a great price and with detailed quality.
Jim T.
5 2025-07-15T05:34:10.637Z • Google
I love this company, cannot wait till they come back and finish my other two rooms Denise was super I recommended her to everybody.
Jo Ann Jorgensen
5 2025-07-15T05:34:10.637Z • Google
From the beginning to the end of my project Mark, Matt and Christian paid attention to each and every detail of my flooring project. It was a big job and it was handled beautifully. I couldn’t be happier! The whole house is amazing, but Matt’s work on my stairs is truly stunning!
Katrina Kaczmarek
5 2025-07-15T05:34:10.637Z • Google
The team at Floor Coverings International was great! The owner even personally showed up to make sure the job was done to our satisfaction. High marks.
Benjamin Brown
5 2025-07-15T05:34:10.637Z • Google
My hardwood kitchen floor was badly scratched with a recent refrigerator delivery. Lindsay, the designer and estimator, came out twice to help me match the wood with the existing floors in my house. Payton visited and delivered the wood ahead of the installation date to ensure my satisfaction with the match, allow acclimation of the wood to my kitchen, and to explain the installation process. Both Lindsay and Payton were very personable, professional, and knowledgeable about the process. They were promptly responsive to texts and calls regarding questions. The installers, John and Grek, arrived when scheduled and were also very friendly, hardworking, and left my house very clean. The price was competitive with two other estimates that I obtained and the floor looks great. I would highly recommend this company flooring projects!
Eli
5 2025-07-15T05:34:10.637Z • Google
I am somewhat late with this review due to other mitigating curmstances......however, I am very pleased with the end result of the project upon completion. I would highly recommend this FCI for all your flooring needs.
Reggie Terrell
5 2025-07-15T05:34:10.637Z • Google
Exceptional customer service! Great product quality. Efficient and easy process. I chose the color and they took care of the rest. Without a doubt will come back once it’s time to replace the rest of my floors!
zcisneros
5 2025-07-15T05:34:10.637Z • Google
I love my carpets! The professionalism, kindness and helpful service brought me back to times I’ve been longing for. It’s so hard to find this kind of service anymore. Thank you Mark!
Victoria Holzgrafe
5 2025-07-15T05:34:10.637Z • Google
My husband and I were looking to install a backsplash in our kitchen. We went to other stores and couldn’t find anything that went with our countertop. We were recommended to contact Calvin at Floor Coverings International. They were friendly, helpful, and easy to work with. They brought a great selection of tile pieces to our home for us to choose from. They did an excellent job, and we love the final result. I would recommend Floor Coverings International to anyone.
Jayne Plattner
5 2025-07-15T05:34:10.636Z • Google
The guys did an excellent job! They cleaned up when they were done. Very nice crew!
Nancy Hardy
5 2025-07-15T05:34:10.636Z • Google
The local team in Downers Grove was great. They came out , addressed my questions & needs. Once the floor was completed. They came back out a few days later at my request to review everything and make a few small adjustments. Great people and great service. Would use them again !
John J
5 2025-07-15T05:34:10.636Z • Google
Excellent service; timely and professional; worked very cleanly; great follow-up post project; would highly recommend
Linda Zychowicz
5 2025-07-15T05:34:10.636Z • Google
We cannot speak too highly of this company, or the installer, Nick! The work was done exactly as they said, and it looks beautiful. And they left the room clean, like they weren't even here. Thank you again.
Mary Dye
5 2025-07-15T05:34:10.636Z • Google
Floor Coverings International did a fantastic job at refinishing my old hardwood floors! It was all completed in a timely manner and looks better than I expected! Jim was great with reviewing the flooring options and helped me decide what would look best in my house. It was a great first experience with renovating my house and would highly recommend this company.
Kathryn Karol
5 2025-07-15T05:34:10.636Z • Google
We had a great experience. Very professional, courteous, on time, and did a wonderful job. We’re very happy with our floors and highly recommend working with them!
Mridu Parikh (Life Is Organized)
5 Felton Dickens2025-07-15T05:34:10.636Z • Google
5 2025-07-15T05:34:10.636Z • Google
The carpet installer was very efficient and did the work in a timely manner!
Tito Malig
5 Howard Pulaski2025-07-15T05:34:10.636Z • Google
5 2025-07-15T05:34:10.636Z • Google
Big thanks to Denise and team for the amazing quick communication and patience from start to end. Really appreciated the responsiveness when quote shopping (big reason why I chose them, glad I did) and the in home shopping experience as well. The installation team did an incredible job with the install everything was timely and seamless!
Frank B
5 2025-07-15T05:34:10.636Z • Google
I thought the whole process was easy and everyone was professional. Carolyn was amazing!!
Teresa Keefner
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