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4.89
40109 Reviews
5 Stars
38222 Reviews
4 Stars
872 Reviews
3 Stars
171 Reviews
2 Stars
164 Reviews
1 Star
680 Reviews
In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2025-07-16T05:34:12.41Z • Google
We had some water damage in our basement over the winter. The carpet had to be replaced and I saw Floor Covering International’s ad in a local paper . I contacted them and they came and gave me a quote. They did a wonderful job. I also noticed in their ad that they did hardwood resurfacing. They did a great job in my kitchen. I would highly recommend them.
Kristen Wickham
5 2025-07-16T05:34:12.41Z • Google
Highly recommend! Their customer service is out of this world! Chandler and the team are very knowledgeable and easy to communicate with!
Brevin Ratkovich
5 2025-07-16T05:34:12.41Z • Google
Great place. Great people. Would recommend to anyone!
Bobby Suggs
5 2025-07-16T05:34:12.41Z • Google
Posting this review from our wonderful customer who does not have a google account: For anyone considering new floors in their home I would definitely suggest you contact Jeremy Witte at Floor Coverings International. Jeremy was very helpful and patient during the selection process and follow up. The crew was prompt, efficient, and courteous. The final result was outstanding. I highly recommend this company! Maryann N., Riverview, MI
Krista Witte
5 2025-07-16T05:34:12.41Z • Google
The work was professional done . Just an awesome installation! Jim was great ! Glen is great ! If your looking to install your floors Glen Thorton -floors international - pembroke is your guy ! Thank you so much !
irwin stillman
5 2025-07-16T05:34:12.41Z • Google
Heather was a wonderful, warm sales person. Her professionalism met all of my expectations. I was pleased to have her in my home explaining all the details to me. Shr was very respectful and courteous. A big thank you Hrather.
Caroline
5 2025-07-16T05:34:12.41Z • Google
Floor Coverings International did a fabulous job on my floors. I installed carpeting and tile throughout and am really pleased with the results. Michael, Matt and Karen were wonderful and so were the installers, (I apologize as I don't remember their names). It was done from first contact to finished installation and final walk-through within a month. I was happy with the fast turn around, and more than thrilled with the results. I highly recommend the folks at Floor Coverings International.
Jeanie Hopkins
5 2025-07-16T05:34:12.41Z • Google
My experiences with this company was amazing. Michelle was there when she said she would be. Her flooring people were on time, very polite and professional, keep me informed of everything they were doing and most of all did a fantastic job. I would not hesitate to refer them to anyone.
Darcel Waguespack
5 2025-07-16T05:34:12.41Z • Google
You can absolutely trust Tammy and her Team. They do care for you and your need. Their attention to detail is really superior.
Saul Reyes
5 2025-07-16T05:34:12.41Z • Google
Excellent response to ask for a free sales/sample visit and quote. Two small bathrooms needed new floor, toilets removed and replaced. Yes, they bring the best wax seals to remount toilets. I chose floating tile. Beautiful, water durable, solid. Installer identified a stop flow problem behind toilet. Water off, I called a plumber and prob with plumbing resolved. Floor installer was professional, courteous and went way beyond when it was discovered my doors wouldn't shut with thicker floor! He took off the doors, planed them and replaced to fit perfectly! Gorgeous tiles and door threshold installed on time as promised. I recommend!
Karen Stowe
5 2025-07-16T05:34:12.41Z • Google
Excellent service start to finish. The carpet repair was done same day, which is INCREDIBLE (and I'm sure rare to be able to pull off). Glenn was easy to deal with, extremely professional and got someone on my job as quick as he could. Clearly this company is reliable, reasonably priced and darn good at what they do. Highly recommend!
Anna Prillaman
5 2025-07-16T05:34:12.412Z • Yelp
I would like to recommend this company and the installer Steve Smith. He did a fantastic job and is a wonderful young man. Also enjoyed working with the owner Marty England. I would tell anyone who needs flooring either carpet or wood to check with floor covering international. They are the best!
William P.
5 2025-07-16T05:34:12.412Z • Google
After receiving nothing but rudeness and disrespect from a certain Klassic company..... we called Floor Coverings International. These guys had our trust from the first conversation. Brandon came to our home to assess the floors and share options. He even took an extra board of ours for Don to test on to find the best solution. Brandon was flexible on timing, very professional and personal. Don also was the best! On his hands and knees checking every crevice! Communication with Michael in scheduling and billing was clear and timely as well. Floors look great - they've been given a second life. I highly recommend this family business.
Heidi Srinivasan
1 2025-07-16T05:34:12.412Z • Google
I expected the job to be complete when this company left my house. Unfortunately they did not paint the quarter round and it was left to me to find someone to complete the job. Just make sure you understand that they do not paint which was not made clear to me. I’m not sure why they offer white quarter round if they don’t paint. I had a quote for $1500 less from a different company. Wishing I had used the company with the cheaper quote. Be sure to shop around and know that the customer service at Floor Coverings International is lacking.
Rhonda Thorpe
5 2025-07-16T05:34:12.411Z • Google
The process start to finish with Liz and team was seamless. Liz is incredibly knowledgeable and will spend time so you pick out the floors that you will love in your space. We are so pleased with how our floors look and would definitely use Floor Coverings International again!!
Jessica Graybill
5 2025-07-16T05:34:12.411Z • Google
Highly recommend! The team was amazing to work with—so kind, flexible, and genuinely committed to getting it right. The estimator and office manager went out of their way to accommodate my changing ideas and schedule, and the final hardwood floors turned out perfect. Affordable pricing, great warranty, and an overall smooth process.
Ann Castles
5 2025-07-16T05:34:12.411Z • Google
Jeremy and Sally not only eliminated all the stress that goes with home renovations, but they delivered on dream floors/tile for my home. They were up front with rates, installation crews were always there when they said they were going to be, and everyone from the sales rep to the guy laying the floor were the nicest people you could meet. I can’t recommend them enough if you’re looking into new flooring.
Alex Saunders
5 Su Hlaing2025-07-16T05:34:12.411Z • Google
5 2025-07-16T05:34:12.411Z • Google
They gave a fair estimate for the work we wanted, and were relatively quick to get us on the schedule. At the initial attempt to install, they realized the wood that was ordered did not match our existing floor, and it required installing a temporary floor to order more as well as additional materials. Despite the added work and materials, they honored the originally agreed upon price, and made it happen quickly and efficiently. Mistakes happen, but FCi had fantastic customer service in owning the mistake and making it right. We ended up with great looking floors and I would highly recommend them.
Michael Rosana
5 2025-07-16T05:34:12.411Z • Google
I could not be happier with our floors! It’s like owning a new house. We spoke with multiple companies, and Ryan was clearly the most knowledgeable and helpful during the quoting process.The work was done perfectly. The technicians who installed it were incredibly courteous. The price was reasonable. And the end result is flawless! I can’t recommend Floor Coverings International highly enough!
Gary Arnold Seevers
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