Flagstaff AZ Reviews

5

2025-09-27T05:34:23.468Z • Google

Great service from sales through installation. Excellent communication at every step.

Joe Pfeiff

5

2025-09-14T05:34:12.597Z • Google

FCI was an excellent choice! Of course, good reviews online helped as did the breadth of their website’s information. The first step was working with Tom, who discussed options for hardwoods and carpet and we ultimately decided to re-carpet. We reviewed carpet options in their Flagstaff showroom and were able to take away many samples to check out in our home. Tom’s wealth of information about all their products was evident; he could answer every question or concern. The handoff to the installation team was smooth. The team showed up on time each day and worked quietly to get the job done in living room, office, bedroom, hallway and a stairwell. We liked the install team’s care about our furniture (especially when things stashed on an outdoor deck were getting wet in a surprise rain). We appreciated the meticulous efforts they made to blend the sections at the seams. It is hard to tell where pieces are joined. We highly recommend this company for your flooring needs. Petersons in Sedona

Carolyn Peterson

1

2025-08-21T05:34:10.156Z • Google

Had appointment scheduled then they cancel last minute said they don't not service my area anymore terrible service

Oriar Nichols

5

2025-08-16T05:34:21.673Z • Google

Michael Edwards

5

2025-08-15T05:34:12.787Z • Google

The team worked well together for a seamless experience. I would use them again without reservation.

Spark Hutchison

5

2025-08-13T05:34:09.739Z • Google

I highly recommend Floor coverings International-Flagstaff. From the in-home visit/consultation to the finished installation was a great experience. All my questions were answered as I was trying to determine what type of flooring to put in. I was removing carpet and vinyl that was 20+ years old for about 700 sq. ft. of coverage (living room , dining room, kitchen and 1/2 bathroom). Tom brought samples and options, and provided a quote that was accurate (and reasonable). He outlined the options for payment, as well as the time line from accepting the quote to start and finish of the project. John the installer was phenomenal. He updated his progress regularly via text and photos. I appreciated that we did not have to move or remove any of our furniture during the installation. Our project manager and the owner James were also very easy to work with answering all our questions during the process. We are exceptionally pleased with the finished project.

Mary Anderson

5

2025-07-31T05:34:13.347Z • Google

This is the best and most professional company I have had the pleasure of dealing with in a long time. From office staff, estimator, installers and owner you will be extremely pleased. And, the quality of work, excellent. Thank you James and staff!

Cher Ferry

5

2025-07-31T05:34:13.346Z • Google

After checking out our options we decided to go with FCI, liking the carpet, but also, due to their good reviews. Though there was a delay in receiving the shipment, when Randy arrived he and AJ worked hard and did a fantastic installation.

Alan Douglas

5

2025-06-11T05:34:14.236Z • Google

Floor Coverings International of Flagstaff deserves more than 5 stars. Their selection was excellent, their prices reasonable and their work exceptional.

Peter Dobrowski

5

2025-06-07T05:34:15.675Z • Google

Large selection, helpful staff but no pressure about making a decision and good prices. The installation crew was very competent and cleaned up well when they were done getting everything back in place. In all Floor Coverings International Flagstaff deserves more than 5 stars and I would recommend them without hesitation.

Peter Dobrowski