Northwest Arkansas Reviews

5

2026-08-14T05:34:10.421Z • Google

We just had floors put in this week. They finished a day ahead of schedule and the product and installation was top notch. I would definitely use this company for any flooring needs you have. Job well done!

Dennis Pedersen

5

2026-08-09T05:34:10.978Z • Yelp

Very satisfying experience we had with Floor Coverings International of Northwest Arkansas. We live in Eureka Springs, with is an hour away from their store. Others carpet stores wouldn't come that far. We also live in a historic home, on the historic loop, and our carpet needs were much different than the usual customer. I explained this to Rob, Blinn, the owner, and he worked with me to find a carpet that I was thrilled with. We were looking for something that had a vintage look about it, like it may have been in a Victorian hotel in the early 1900s. This was very hard to find, but he worked with us. We couldn't be happier. His carpet layers were professional, paid attention to details, and worked very hard. Our home was built in 1904, and there were imperfections in the subfloor from settling/additions in the past. His crew were able to camouflage these imperfections well. Carpet One, came and saw the same imperfections, and said we would have to hire a carpenter to fix that before they would work on it. This would have been another expense, and more time waiting, which we didn't want. The carpet layers were able to handle the situation well. The imperfection area is in the photos, and it is almost impossible to tell where it is! I highly recommend this company to install flooring for you. Rob came out in the morning when the carpet layers arrived, and he was in contact with us during the installation to see if we were satisfied. He also contacted us at the end of the job to make sure we were satisfied. Though we had no problems, I had the feeling that IF we did, he would have dealt with them right away. The prices were fair. We feel very satisfied, and feel that hiring this team, was the best decision for getting quality carpeting in our historic home. Starting at the foyer, they installed carpeting up the first floor stairs, the second floor landings and hallway, and all the way up to the third floor, and the third floor landing.

Lisa A.

5

2026-08-08T05:34:10.872Z • Google

Very satisfying experience we had with Floor Coverings International of Northwest Arkansas. We live in Eureka Springs, with is an hour away from their store. Others carpet stores wouldn't come that far. We also live in a historic home, on the historic loop, and our carpet needs were much different than the usual customer. I explained this to Rob, Blinn, the owner, and he worked with me to find a carpet that I was thrilled with. We were looking for something that had a vintage look about it, like it may have been in a Victorian hotel in the early 1900s. This was very hard to find, but he worked with us. We couldn't be happier. His carpet layers were professional, paid attention to details, and worked very hard. Our home was built in 1904, and there were imperfections in the subfloor from settling/additions in the past. His crew were able to camouflage these imperfections well. Carpet One, came and saw the same imperfections, and said we would have to hire a carpenter to fix that before they would work on it. This would have been another expense, and more time waiting, which we didn't want. The carpet layers were able to handle the situation well. The imperfection area is in the photos, and it is almost impossible to tell where it is! I highly recommend this company to install flooring for you. Rob came out in the morning when the carpet layers arrived, and he was in contact with us during the installation to see if we were satisfied. He also contacted us at the end of the job to make sure we were satisfied. Though we had no problems, I had the feeling that IF we did, he would have dealt with them right away. The prices were fair. We feel very satisfied, and feel that hiring this team, was the best decision for getting quality carpeting in our historic home. Starting at the foyer, they installed carpeting up the first floor stairs, the second floor landings and hallway, and all the way up to the third floor, and the third floor landing.

2956esar

5

2026-08-01T05:34:13.385Z • Google

Love our new floors! Mike and his entire were dreams to work with. They were able to come out a day earlier than scheduled, which worked out perfectly with our schedules. And they penciled in two days to do the tear out of our old carpeting, rout out the bottom of our stone fireplace to lay the wood laminate we chose under the stone, and install the wood product in our dining room, living room, and hallway, and the carpeting in our two bedrooms upstairs in one day! Everything looks beautiful, and Mike called during the installation process to ask us how everything was going. Definitely a five star experience! Kathy Ivnik Garfield, Arkansas

Kathy Ivnik

5

2026-07-24T05:34:08.77Z • Google

Great folks to work with now that it's in better hands. Rob and crew did a great job here. Before and after photos included. Thanks Rob and crew

Michael Needham

1

2026-07-07T05:34:10.458Z • Google

I was told they could do showers. They hired an outside contractor to build it. I paid half up front. They said it would take 2 weeks. 4 weeks later they had to tear it out because it was done so poorly. They even screwed my pocket door into the drywall rendering it useless and ruined. They hired their “A” guy and he re-did the shower 4 weeks later it looks about the same as the first time it was done. Rob told me he has already lost too much money on this job. He came out to do a final inspection. I showed him how bad it was. He agreed that there was much to be desired. He then said he needed the other half of the payment before he would leave my house. I paid him. After he left I put on the shower head and handle. Turned it on and realized that my hot and cold lines inside the wall are plumbed wrong and I have to tear into the wall to make them right. Could not be more displeased with this entire situation. If I could leave 0 stars I would.

Mike Messick

5

2026-07-07T05:34:10.456Z • Google

Very fast, communication and service. The job was done absolutely correct as described, and I am happy with the results!

Laura Wilkins

5

2026-06-29T05:34:09.139Z • Google

I discovered FCI at a home show in Rogers. We round up buying carpet for one bedroom and a rug for our living room. Ronaldo and his crew did a great job installing the carpet we ordered and arrived at our house on time. I would definitely consider buying from FCI again.

Richard Gilliland

5

2026-06-23T05:34:10.268Z • Google

I usually don’t do google reviews but I couldn’t help myself with this one. Absolute incredible work and very impressed. Rob, the owner was really professional and had our absolute best interest at heart throughout the whole process. Very quick to get on the schedule and our entire floor in our 2000 sq ft home was completed in one day and the work his crew did was incredible. We love our new floors and cannot recommend Floor Coverings International enough!

Maggee Hobson

5

2026-06-14T05:34:09.943Z • Google

Very professional and courteous installers. They worked quickly and efficiently, and did a great job cleaning up. Very satisfied with the wood repair.

Charles Manning