Northwest Arkansas Reviews

5

2025-09-25T05:34:18.873Z • Google

I can not fully express how happy I am that I went with Floor coverings international of NWA! From the very beginning I was treated like absolute royalty, by everyone. Mike made the very long drive out to my home and was so incredibly kind and attentive with what I was wanting to do with our floors. Once the project began, the crew was amazing and respectful of everything in my home. They did such a wonderful job and I can’t wait to go with them again for future projects! If you are wanting floors of any kind for your home, definitely give them a call! They are amazing!

Lauren Britton

1

2025-09-19T05:34:12.591Z • Google

Terrible experience. Do your research really hard on this company and you will see they are not good. They work really hard to remove negative reviews. My floor feels terrible, they used my tools, said they would reimburse me and never did, had me return product to lowes for them, yelled at me in my own home, and now just ignore me when there are issues with the floor that I have brought to their attention. Edit: Just to clarify, I was asked to go to Lowes and return product by the contractor and I got home and they were using my tools. When I brought this up I was told I would be paid for my time and tools as you can see in the texts. Now after the contract is paid, I get ignored and have not been paid a penny. Rob is right they did repair the spots i pointed out, but there are so many problems with this floor I find new issues every day. That includes cracking noises, loose underlayment, bad cuts, and the feeling of marbles underneath my feet.

Austin

5

2025-09-18T05:34:13.719Z • Google

Floor Coverings International NWA provided good service from start to finish. The LVP Billy and Leland installed looks great. I will use them again if the need arises.

Mike Whitmore

1

2025-09-16T05:34:12.975Z • Google

Don’t hire this company….. the worst one you can get. I don’t even have a year with my floor and it’s already peeling. I’ve been calling for months and they don’t give me answers…..

LILA AGUILAR

5

2025-09-16T05:34:12.975Z • Google

Absolutely pleased with every aspect of my new flooring and carpet. My house isn’t large but it is now beautiful. The install team was on time and finished in the time we were hoping for. Can’t say enough good things!

Margaret Hayde

5

2025-09-16T05:34:12.975Z • Google

This was a perfect experience all around. Rob, the owner was involved from start to finish. Mike was professional and kept me informed during the whole process. Larry installed the flooring and did a fabulous job down to the smallest detail. I had carpet removed and wood floors put in. I am very pleased with everything. These guys work hard to ensure their customers are satisfied. I have added pictures and my dog Boscoe is in a couple of them. He gives them a five paws up review too.

Ricky Hogg

1

2025-09-14T05:34:12.596Z • Facebook

The floor was not installed very well at all. They used my tools and did not reimburse like they said they would and had me return their product to lowes. Mike yelled at me inside my own home. Please use a different company.

Austin Lee Jackson

1

2025-09-11T05:34:13.707Z • Google

If you want a floor that is not installed right, yelled at in your own home by Mike, cussed out by Billy, and Gaslight by Rob Blinn the owner when he hadn't even seen the finished floor claiming "there is nothing wrong with the floor" then this is the company for you. I would take all previous 5 star reviews with a grain of salt as Rob is the new owner and seems to have no concern for quality of the floor they install. This was a terrible process from start to finish and we eventually just agreed to call it good enough and move on. If they wanted to make it right they would have installed the underlayment correctly so I did not have bubbles all over my floor. The issue was not my subfloor, it was the fact they used one box of staples to install the underlayment. Billy is incompetent and should have his license revoked. I have no idea how Rob, Mike, and Billy can be proud of the floor they installed in my house and the way they treated me when I raised concerns. You do not yell at a customer inside their own home and Mike it was not my subfloor. You can clearly see the underlayment is not secured in the video and it is like walking on a springboard. Anywhere you see blue tape in the pictures it is the same problem you see in the video. Please save yourself the headache, time, and money and use a different company.

Austin Jackson

5

2025-07-05T05:34:17.833Z • Google

I was so impressed with the team of workers that moved the furniture. Very courteous and effective. The carpet is beautiful and the thresholds are smooth. Would highly recommend to others.

Jean Darbyshire

5

2025-06-27T05:34:10.857Z • Google

Love my new vinyl plank flooring! So easy to keep clean and pet friendly. Thinking about replacing all my laminate floor with this!

Jane Butler