Birmingham, AL Reviews

Average Rating

4.9

294 Reviews

5 Stars

283 Reviews

4 Stars

4 Reviews

3 Stars

1 Reviews

2 Stars

1 Reviews

1 Star

5 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

294 Reviews

  • 5

    2026-02-02T06:30:11.526Z Google

    Our office flooring renovation has turned out amazing! We love our new floors. Payton, John, & Grek were great to work with!

    Amber Carter
  • 5

    2026-01-28T05:34:11.6Z Google

    We loved our experience with Floor Coverings International of Birmingham. The current floors in our house are discontinued so we worked with Conner to find a good match. Payton and Curtis were very easy to work with on the installation portion. We were able to talk directly to each person during each part of the process and they were able to accommodate our crazy work schedules. Everything came out better than we could have imagined! Highly recommend!

    Bailey Walker
  • 5

    2026-01-20T05:34:08.77Z Google

    After living in our home for almost 20 years, we finally decided it was time to have our hardwood floors refinished. Between raising three children and two dogs—and knowing the previous owners had three boys and three dogs as well—this project was long overdue. We chose Floor Coverings International of Birmingham, and I truly cannot say enough good things about the entire experience. From start to finish, the team was prompt, professional, and incredibly reliable. Every worker and installer showed up exactly when they said they would, which gave us so much peace of mind. Since we had never been through this process before, I had plenty of questions, and Lindsay and Payton were both outstanding. He was transparent, patient, and consistently responsive—often getting back to me within minutes, even outside of regular business hours. That level of customer care is rare and so appreciated. The installation crew was equally impressive. Nacho, who led the team, was professional, skilled, and respectful of our home throughout the project. Their attention to detail was obvious in every step. The final result exceeded our expectations. Our floors are absolutely beautiful, and it genuinely feels like we’re living in a brand‑new home. We couldn’t be happier. I highly recommend Floor Coverings International of Birmingham to anyone considering work on their floors. Their service, craftsmanship, and customer care are exceptional.

    Sophie Martin
  • 5

    2026-01-20T05:34:08.769Z Google

    Professional and helpful. We had laminate and tile laid in a 5500sf home, they were efficient and communicated well throughout the process.

    Robert Milton
  • 5

    2026-01-18T05:34:08.53Z Google

    This was our third flooring install in three years due to issues with the first two materials, so we were understandably anxious going into it. When we called about our second floor coming up, we learned they were under new ownership, which worried me a little — but they immediately made it a priority to take great care of us and make things right, which meant so much to us as a small business! I worked with Payton throughout the process and he was great — very communicative, responsive, and easy to work with. The installers were prompt, professional, and did a great job! They finished quickly and efficiently, allowing us to reopen sooner than expected. Best of all, the floors look amazing! After a long road with flooring issues, we finally feel confident in our space again. We’re so thankful for the care and quality they provided and would absolutely recommend them!

    Kassi Porter
  • 5

    2026-01-14T05:34:08.282Z Google

    Excellent craftsmanship. Highly recommend.

    Cheri Gardner
  • 5

    2026-01-11T05:34:09.161Z Google

    We’ve used Floor Coverings International for two separate renovations and will continue to use them for any of our flooring needs. They offer great personal service and attention to detail. Our staircase was the most recent renovation and it is exactly what we wanted with excellent craftsmanship. Both Lindsay and Payton are great to work with and are attentive to the needs of their customers. Highly recommend!

    Suzanne Sims Lee
  • 5

    2026-01-06T05:34:10.14Z Google

    I have worked with Floor Coverings International in the past on a few different things and they are an absolute pleasure to work with! I would recommend them to anyone.

    Scottlyn Carr
  • 5

    2025-12-13T05:34:20.041Z Google

    Great job by Lindsay, Payton, and Marcelo. Reasonable pricing, personable, and very accommodating with scheduling and adjustments. I'll be recommending them and finishing future projects with them. Thank you!

    Sebastian Bruno
  • 5

    2025-12-12T05:34:12.361Z Google

    I had a great experience. I replaced tiles by PVL in my kitchen. They started in the morning and by 5 pm was everything done. The LVP looks very nice and the installation looks awesome. Everyone has done an excellent job. Thank you

    Gabriela Gorelik
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