Birmingham, AL Reviews

1

2026-04-06T05:34:09.564Z • Google

It's very unfortunate for one employee to ruin an entire job. My elderly parents 80 and 83 years old. Sold an piece of property and had some extra money so they wanted new floors. We all sat down and looked at multiple flooring companies and came across FCI. I did extensive research and decided this was a good place to spend our money, After the carpet was laid one of the workers, Alex, came back to the job alone. He said he left something in my mothers bedroom, went in there for a few minutes and came out with nothing and hurried out the front door. We immediately checked the bedroom because this threw up lots of red flags and we found he had taken close to $200k in gold, jewel's and one $95k ring. So all of our family heirlooms where taken by the carpet layer. - FCI has been zero help in resolving this matter - I would not let one employee from this company in my home. Now my mother cries her self to sleep and is in deep depression because of this company. I DO NOT RECOMMEND THIS COMPANY. Their employees cannot be trusted.

Trey Horton

5

2026-04-03T05:34:10.118Z • Google

Conner did a great job laying out the project for us and helping us pick out a great product. Payton helped everything run smoothly and was in constant contact with us throughout the process. John/Grek were very professional and diligent laying the LVP flooring and when we had a concern they addressed it immediately. Curtis did a fantastic job with the tile. Our floors look great and I can’t say enough good things about the entire team!

Megan Honea

5

2026-04-02T05:34:17.575Z • Google

They offered better pricing than others and were always available by phone and text. Very friendly people. Would highly recommend them. Worked with this team. Patrick - design associate Payton - project coordinator John & Grek - installers

Deepak Chandramohan

5

2026-03-24T05:34:09.957Z • Google

From start to finish, process was easy and communication was excellent. Even though my job was a small one, Patrick and Payton got the consult and scheduling done in a very timely manor. Javier installed carpet and made sure I was satisfied, and he really went above and beyond cleaning up any bits of carpet or pad left on our foyer and stairs from the process. Had other workers in the past that I had to come behind and clean up after, so that little detail is very appreciated. Will definitely be calling them back when I’m ready to do two more bedrooms.

Chad Godsey

5

2026-03-23T05:34:11.365Z • Google

Excellent craftsmanship and attentive management

Dave Phillips

5

2026-03-22T05:34:19.063Z • Google

From start to finish, the entire process went exactly as described. Selecting our finish options through to project completion was completely seamless. The installation day featured true white-glove service, and once everything was done, the team left the space looking as though we had never been disturbed—everything was put back perfectly. Payton kept me updated throughout the whole process with clear, timely communication. I would recommend them 100% without hesitation.

Trae Sloan

5

2026-03-19T05:34:09.311Z • Google

Our PM Peyton did a great job getting our product delivered and project kicked off, communication was fluid! Our installers, John and Grek, were courteous and diligent at finishing the project timely and cleaning up! Excellent work!

Stephanie Allen

5

2026-03-18T05:34:11.659Z • Google

Good product quality. Installers arrived early and worked late until we were satisfied. Good salesman and the project mgr was very eager and responsive. Will work with them again.....

Mike Wilburn

5

2026-03-07T05:34:10.82Z • Google

Absolutely an incredible job! Very professional and very talented workers. Definitely choose this company. You will not be disappointed! They did over 1000 sq ft of flooring in my basement. I still have a few things to install along the brick walls but I am Absolutely astonished on how well it turned out.

Janis La Velle

5

2026-02-25T05:34:21.293Z • Google

They did a great job for us. Very professional and easy to work with.

Gregory Saxton