Your local flooring advisors in Waterloo, ON
Your local team Kitchener-Waterloo, Ontario, CAN
Give us a call (519) 747-4661
Servicing the Waterloo, ON area
- Kitchener, ON
- New Dundee, ON
- Waterloo, ON
How it works
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Request an in-home consultation on our website and we'll schedule an appointment that works for you.
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Our Design Associates will look at options in your home and help guide you to the best solutions.
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After you accept our proposal, we will set up and complete your installation and follow up to ensure satisfaction.
seeking inspiration
Recommendations for just starting to figure out your flooring project:
comparing flooring
Find the flooring that fits your lifestyle.
ready to discuss a project
Our expert Design Associates can help with your unique project:
Finance your perfect floors
Take advantage of special budgeting options and get the freedom to pay for your new floors over time.
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Servicing the Waterloo, ON area
Jean-Luc Allan
After Jean-Luc’s many years of experience as a store manager in retail, he combined his passion and experience in customer satisfaction towards FCI, eager to continue doing what he loves by embarking on his own entrepreneurship journey. Jean-Luc carries a positive and “happy to help” attitude, going the extra mile to ensure his clients are content and their needs are met at all times.
He loves making genuine connections and being social. This helps him learn more about others with transparency and empathy to find the best ways to assist his community members. Being a caring individual and devoted family man who is driven by his enthusiasm to serve his local community reflects highly in all of his endeavors.
He is an animal activist and enjoys his free time outdoors, minding his own fur babies.
Mirella Khalil
Mirella was born in Bridgetown, Barbados. She spent the majority of her years in Lebanon before moving to Ontario, Canada. She accumulated over 10 years of serving in the field of education and has an absolute love for aiding those within her community. Wanting to practice and grow that passion in a different field, she joined FCI as an Office Manager. While being an ongoing active volunteer focusing on helping community members with disabilities, her joy stems from going all out to make clients happy through active listening, understanding, and executing actions to meet same. She enjoys her ability to build social connections through meaningful communication and positive rapport. As a mother, in her free time, she is keen on providing her daughter with memorable experiences and being outdoors as well as engaging in social activities with friends.
Jean-Luc Allan
After Jean-Luc’s many years of experience as a store manager in retail, he combined his passion and experience in customer satisfaction towards FCI, eager to continue doing what he loves by embarking on his own entrepreneurship journey. Jean-Luc carries a positive and “happy to help” attitude, going the extra mile to ensure his clients are content and their needs are met at all times.
He loves making genuine connections and being social. This helps him learn more about others with transparency and empathy to find the best ways to assist his community members. Being a caring individual and devoted family man who is driven by his enthusiasm to serve his local community reflects highly in all of his endeavors.
He is an animal activist and enjoys his free time outdoors, minding his own fur babies.
Mirella Khalil
Mirella was born in Bridgetown, Barbados. She spent the majority of her years in Lebanon before moving to Ontario, Canada. She accumulated over 10 years of serving in the field of education and has an absolute love for aiding those within her community. Wanting to practice and grow that passion in a different field, she joined FCI as an Office Manager. While being an ongoing active volunteer focusing on helping community members with disabilities, her joy stems from going all out to make clients happy through active listening, understanding, and executing actions to meet same. She enjoys her ability to build social connections through meaningful communication and positive rapport. As a mother, in her free time, she is keen on providing her daughter with memorable experiences and being outdoors as well as engaging in social activities with friends.
Frequently asked questions
What’s Included In An Estimate?
In our flooring project estimates, we encompass both the expenses for materials and installation. By doing so, we guarantee that your quote encompasses a manufacturer-approved installation process, which safeguards your warranty.
How Should I Compare Flooring Estimates?
While exploring options for new flooring, it is likely that you will encounter multiple project estimates. Even if you decide not to engage our services, we are committed to ensuring the success of your project. Here are three approaches you can employ to compare estimates:
- The 10% Rule: If the lowest quote you receive is more than 10% cheaper than the highest quote, it is probable that corners are being cut. Generally, the discrepancy between each quote should not exceed 10%.
- Installation Process: To safeguard your warranty, inquire whether the installer follows a method approved by the manufacturer. This ensures that in the event of a warranty claim, no conflicts arise.
- Online Reviews: It is essential for companies to address customer feedback online. If you observe an installer disregarding negative feedback, they may not be the most suitable choice. Additionally, ratings below four stars can raise concerns.
Do You Offer Financing?
Absolutely! Floor Coverings International® provides a range of financing choices tailored to suit any budget and credit condition. In addition to the cost of your flooring project, we will furnish you with payment terms and opportunities for each alternative we propose.
Do You Offer A Warranty On Flooring Installation?
Floor Coverings International® provides a generous warranty period of up to two (2) years for installation and workmanship, surpassing the offerings of many competitors who usually offer only one year or even less. Additionally, the majority of our flooring products include a factory-direct limited warranty that safeguards against manufacturer defects. These warranties typically extend for up to 10 years, ensuring long-lasting protection and customer satisfaction.
Do You Offer A Warranty On Flooring Products?
Yes! The products showcased in our mobile showroom come with a factory-direct limited warranty. This warranty provided by the manufacturer offers coverage for product defects, ensuring that issues like stains on a stain-resistant carpet are addressed.
It’s important to note that these warranties generally do not cover regular wear and tear, and their typical duration is up to ten years.
Do You Have A Showroom I Can Visit?
Many of our Floor Coverings International® locations have local warehouses or storefronts, but visits are usually by appointment only.
Most customers browse our products at an on-site consultation. We bring our entire flooring catalog to each appointment, so you can visualize how different materials and designs will look in your unique space.
Floor Coverings International®: Your Flooring Store in Waterloo, ON
Floor Coverings International® is your go-to flooring store in Waterloo, ON. Our team is dedicated to providing you with the best in-home flooring experience. We offer a wide selection of quality products and our Design Associates are here to help you find the perfect flooring for your home. With our Mobile Flooring Showroom®, we bring the floors to you, making the process convenient and stress-free. See how we can help with your floors.
Bringing the Floors to You
At Floor Coverings International®, we understand that choosing the right flooring for your home can be overwhelming. That’s why we bring our Mobile Flooring Showroom® to you. Our Design Associates will come to your home with thousands of flooring samples, making it easy for you to see and feel the different options. This allows you to make an informed decision and ensures that you are completely satisfied with your new floors.
Thousands of Flooring Samples to Choose From
We offer a wide selection of flooring options to fit your style and budget. From hardwood and carpet to tile and vinyl, we have it all. Our Design Associates will work with you to find the perfect flooring for your home. We also offer eco-friendly options for those looking for sustainable flooring solutions.
Positive Reviews and Happy Customers
At Floor Coverings International®, we take pride in our work and our customers’ satisfaction is our top priority. We have countless positive reviews from happy customers who have trusted us with their flooring needs. Our team is dedicated to providing exceptional customer service and quality installations.
Free Down to the Penny Quote
We understand that budget is an important factor when it comes to choosing flooring for your home. That’s why we offer a free down to the penny quote. Our Design Associates will work with you to find the best flooring options that fit your budget. We believe in transparency and want to ensure that there are no surprises when it comes to the cost of your new floors.
Locally Owned and Operated
Floor Coverings International® is a locally owned and operated flooring store in Waterloo, ON. We are proud to be a part of the community and are committed to providing our customers with the best in-home flooring experience. Our team is knowledgeable about the local area and can help you find the perfect flooring for your home.
Follow-Up Guarantee
We stand behind our commitment to providing you with the best in-home flooring experience. That’s why we offer a follow-up guarantee. After our trusted experts install your new flooring, we will return to your home to evaluate the completed project to ensure satisfaction. Our goal is to provide you with a stress-free and enjoyable experience from start to finish.
In conclusion, Floor Coverings International® is your go-to flooring store in Waterloo, ON. Our team is dedicated to providing you with the best in-home flooring experience. From bringing the floors to you with our Mobile Flooring Showroom®, to offering a wide selection of quality products and a follow-up guarantee, we are here to make the process of choosing and installing new floors as easy and stress-free as possible. Contact us today for your free down to the penny quote and see how we can help with your floors.
Contact our Kitchener-Waterloo, ON team
Whether you’re ready for a quote or want help finding your next floor, we’re ready to provide the quality service you deserve.
(519) 747-4661Locations we serve