Your local flooring advisors in Kitchener-Waterloo, ON
Your local team Kitchener-Waterloo, Ontario, CAN
Give us a call (519) 747-4661
Servicing the Kitchener-Waterloo, ON area
- Kitchener, ON
- New Dundee, ON
- Waterloo, ON
How it works
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Request an in-home consultation on our website and we'll schedule an appointment that works for you.
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Our Design Associates will look at options in your home and help guide you to the best solutions.
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After you accept our proposal, we will set up and complete your installation and follow up to ensure satisfaction.
seeking inspiration
Recommendations for just starting to figure out your flooring project:
comparing flooring
Find the flooring that fits your lifestyle.
ready to discuss a project
Our expert Design Associates can help with your unique project:
Finance your perfect floors
Take advantage of special budgeting options and get the freedom to pay for your new floors over time.
*Subject to credit approval
Servicing the Kitchener-Waterloo, ON area
Jean-Luc Allan
After Jean-Luc’s many years of experience as a store manager in retail, he combined his passion and experience in customer satisfaction towards FCI, eager to continue doing what he loves by embarking on his own entrepreneurship journey. Jean-Luc carries a positive and “happy to help” attitude, going the extra mile to ensure his clients are content and their needs are met at all times.
He loves making genuine connections and being social. This helps him learn more about others with transparency and empathy to find the best ways to assist his community members. Being a caring individual and devoted family man who is driven by his enthusiasm to serve his local community reflects highly in all of his endeavors.
He is an animal activist and enjoys his free time outdoors, minding his own fur babies.
Mirella Khalil
Mirella was born in Bridgetown, Barbados. She spent the majority of her years in Lebanon before moving to Ontario, Canada. She accumulated over 10 years of serving in the field of education and has an absolute love for aiding those within her community. Wanting to practice and grow that passion in a different field, she joined FCI as an Office Manager. While being an ongoing active volunteer focusing on helping community members with disabilities, her joy stems from going all out to make clients happy through active listening, understanding, and executing actions to meet same. She enjoys her ability to build social connections through meaningful communication and positive rapport. As a mother, in her free time, she is keen on providing her daughter with memorable experiences and being outdoors as well as engaging in social activities with friends.
Jean-Luc Allan
After Jean-Luc’s many years of experience as a store manager in retail, he combined his passion and experience in customer satisfaction towards FCI, eager to continue doing what he loves by embarking on his own entrepreneurship journey. Jean-Luc carries a positive and “happy to help” attitude, going the extra mile to ensure his clients are content and their needs are met at all times.
He loves making genuine connections and being social. This helps him learn more about others with transparency and empathy to find the best ways to assist his community members. Being a caring individual and devoted family man who is driven by his enthusiasm to serve his local community reflects highly in all of his endeavors.
He is an animal activist and enjoys his free time outdoors, minding his own fur babies.
Mirella Khalil
Mirella was born in Bridgetown, Barbados. She spent the majority of her years in Lebanon before moving to Ontario, Canada. She accumulated over 10 years of serving in the field of education and has an absolute love for aiding those within her community. Wanting to practice and grow that passion in a different field, she joined FCI as an Office Manager. While being an ongoing active volunteer focusing on helping community members with disabilities, her joy stems from going all out to make clients happy through active listening, understanding, and executing actions to meet same. She enjoys her ability to build social connections through meaningful communication and positive rapport. As a mother, in her free time, she is keen on providing her daughter with memorable experiences and being outdoors as well as engaging in social activities with friends.
Frequently asked questions
What’s Included In An Estimate?
In our flooring project estimates, we encompass both the expenses for materials and installation. By doing so, we guarantee that your quote encompasses a manufacturer-approved installation process, which safeguards your warranty.
How Should I Compare Flooring Estimates?
While exploring options for new flooring, it is likely that you will encounter multiple project estimates. Even if you decide not to engage our services, we are committed to ensuring the success of your project. Here are three approaches you can employ to compare estimates:
- The 10% Rule: If the lowest quote you receive is more than 10% cheaper than the highest quote, it is probable that corners are being cut. Generally, the discrepancy between each quote should not exceed 10%.
- Installation Process: To safeguard your warranty, inquire whether the installer follows a method approved by the manufacturer. This ensures that in the event of a warranty claim, no conflicts arise.
- Online Reviews: It is essential for companies to address customer feedback online. If you observe an installer disregarding negative feedback, they may not be the most suitable choice. Additionally, ratings below four stars can raise concerns.
Do You Offer Financing?
Absolutely! Floor Coverings International® provides a range of financing choices tailored to suit any budget and credit condition. In addition to the cost of your flooring project, we will furnish you with payment terms and opportunities for each alternative we propose.
Do You Offer A Warranty On Flooring Installation?
Floor Coverings International® provides a generous warranty period of up to two (2) years for installation and workmanship, surpassing the offerings of many competitors who usually offer only one year or even less. Additionally, the majority of our flooring products include a factory-direct limited warranty that safeguards against manufacturer defects. These warranties typically extend for up to 10 years, ensuring long-lasting protection and customer satisfaction.
Do You Offer A Warranty On Flooring Products?
Yes! The products showcased in our mobile showroom come with a factory-direct limited warranty. This warranty provided by the manufacturer offers coverage for product defects, ensuring that issues like stains on a stain-resistant carpet are addressed.
It’s important to note that these warranties generally do not cover regular wear and tear, and their typical duration is up to ten years.
Do You Have A Showroom I Can Visit?
Many of our Floor Coverings International® locations have local warehouses or storefronts, but visits are usually by appointment only.
Most customers browse our products at an on-site consultation. We bring our entire flooring catalog to each appointment, so you can visualize how different materials and designs will look in your unique space.
Floor Coverings International®: Your Top Choice for Flooring in Kitchener-Waterloo
Floor Coverings International® is the premier flooring store in Kitchener-Waterloo, offering a wide selection of high-quality flooring options for your home. Our team of experts is dedicated to providing you with the best in-home flooring experience, from start to finish. We are committed to delivering superior installations and top-notch customer service, making us the go-to choice for all your flooring needs in the Kitchener-Waterloo area.
Bringing the Floors to You with Our Mobile Flooring Showroom®
At Floor Coverings International®, we understand that choosing the perfect flooring for your home can be overwhelming. That’s why we bring our Mobile Flooring Showroom® right to your doorstep. Our Design Associates will work with you to find the best flooring options that fit your style, budget, and needs. With Many flooring samples to choose from, you can see and feel the different options in the comfort of your own home.
Many Satisfied Customers and Positive Reviews
We take pride in our work and strive to exceed our customers’ expectations. Our many positive reviews and satisfied customers are a testament to our commitment to providing top-notch flooring services. We are dedicated to making sure you are completely satisfied with your new floors, and we stand behind our work with a follow-up guarantee.
Free Down to the Penny Quote and Locally Owned
At Floor Coverings International®, we believe in transparency and honesty. That’s why we offer a free down to the penny quote for all our flooring services. We want you to know exactly what you’re paying for and have no hidden fees or surprises. We are also proud to be locally owned and operated, which means we understand the unique flooring needs of the Kitchener-Waterloo community.
Homeowner Satisfaction is Our Top Priority
We understand that your home is your sanctuary, and we want to help you make it as beautiful and comfortable as possible. That’s why we offer a wide range of flooring options to fit your lifestyle and design preferences. Our team of experts will guide you through the entire process, from selecting the perfect flooring to installation and follow-up. We are committed to ensuring your satisfaction every step of the way.
Experience the Floor Coverings International® Difference
When it comes to flooring in Kitchener-Waterloo, Floor Coverings International® is your top choice. We are dedicated to providing you with the best in-home flooring experience, from our Mobile Flooring Showroom® to our follow-up guarantee. Contact us today to schedule your free in-home consultation and see how we can transform your floors into something truly special.
Contact our Kitchener-Waterloo, ON team
Whether you’re ready for a quote or want help finding your next floor, we’re ready to provide the quality service you deserve.
(519) 747-4661Locations we serve