When water damage strikes, few flooring materials suffer more than carpet. Leaks, flooding, or burst pipes can leave carpets soaked, leading to stains, mould, and odours that are difficult to remove. In rental properties, this raises an important question: Do landlords need to replace saturated carpets?

The answer depends on the cause of the damage and local laws regarding landlord and tenant responsibilities. Understanding your rights and the condition of the flooring can help you decide the best next step.

Need flooring advice for your rental property? Schedule your free on-site consultation with Floor Coverings International® of Barrie-Newmarket, ON, today.

Understanding Ontario’s Carpet Replacement Rules for Landlords

While there isn’t a specific landlord carpet replacement law in Ontario, the province’s Residential Tenancies Act (RTA) outlines how flooring maintenance and replacement should be handled in rental properties.

Under the RTA, landlords are responsible for ensuring that units remain safe, clean, and habitable, which includes addressing carpets that are saturated, mouldy, or pose a health risk.

If a flood or plumbing issue causes damage, the landlord typically covers cleaning or replacement. However, if the problem results from tenant negligence, such as leaving windows open during heavy rain, the cost may fall to the tenant.

The key is communication. Both parties should review the lease agreement and discuss next steps early to prevent disputes.

Maintaining Clean Common Areas in Ontario Rental Buildings

Property owners are not just responsible for individual units but also for maintaining shared spaces. When it comes to dirty carpets and common areas, Ontario landlord guidelines require that hallways, stairwells, and other shared spaces be kept clean and in good condition.

If carpets in these spaces become saturated from leaks or routine wear, the landlord must arrange professional cleaning or replacement. Neglecting these areas can lead to safety concerns, mould growth, and unhappy tenants—issues that can often be avoided with regular inspections and maintenance.

Stained Carpet Responsibilities and Tenant Rights

According to the Residential Tenancies Act, often referred to as the Landlord Tenant Act, stained carpet in Ontario rental properties is evaluated based on whether the damage counts as normal wear and tear or tenant-caused damage.

Generally, light fading or small stains are considered normal and remain the landlord’s responsibility. However, damage beyond everyday use, such as deep stains, pet odours, or water saturation caused by tenant actions, may result in repair or cleaning costs for the renter.

If you’re a tenant wondering about your options, you might be asking, “Can I ask my landlord to replace carpet if it has become unsanitary or unsafe?” The answer is yes you can, and you should if the flooring poses a health or safety concern. Document the issue with photos and written communication, then refer to the Residential Tenancies Act or contact your local landlord-tenant board for guidance.

Who Pays for Carpet Cleaning in Ontario Rentals?

Many renters also ask, “In Ontario, can a landlord charge me for carpet cleaning?” The answer depends on the reason for cleaning. A landlord can charge a tenant only if the carpet requires special cleaning due to negligence or damage beyond normal wear. Routine maintenance is the landlord’s responsibility.

For example, a tenant won’t typically be charged for professional cleaning at the end of a lease unless there are deep stains, strong odours, or damage caused by misuse. Clear communication and detailed lease terms can help avoid misunderstandings when the time comes to move out.

Restore Comfort and Cleanliness with Our Team in Barrie-Newmarket, ON

When carpets are beyond repair, replacement may be the healthiest and most cost-effective solution. Floor Coverings International® of Barrie-Newmarket, ON, makes the process simple with professional design guidance and quality installation for rental and residential properties alike.

Our Mobile Flooring Showroom® brings samples directly to your door, allowing you to see how different carpet materials, colours, and textures look in your own lighting. Your dedicated Design Associate will help you choose flooring that suits your property’s needs, whether you manage rentals or own your home.

Book your free on-site consultation online or call us at (249) 888-6688 today to explore durable, stylish carpet options that stand up to daily use and make every space feel clean and comfortable again.