Our experts are ready to help with your flooring project.
Our experts are ready to help with your flooring project.
4.89
45584 Reviews
5 Stars
41448 Reviews
4 Stars
787 Reviews
3 Stars
183 Reviews
2 Stars
167 Reviews
1 Star
710 Reviews
In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2026-01-26T05:34:09.89Z • Yelp
Everyone we worked with from FCI was great, and Drew was especially helpful, from our first measure appointment to install and follow up. Pricing was reasonable with no hidden fees or add ons, and service was phenomenal. Thank you all!
Kendra W.
5 2026-01-26T05:34:09.89Z • Google
I had a great experience with Josh and his flooring installers. Josh was very patient when it came to picking out my new floor. His team did an awesome job with the installation of the floor. I highly recommend Josh and his team!
Rod Montgomery
5 2026-01-26T05:34:09.89Z • Google
We are so happy with our new floors. The entire process was easy. The installation was flawless! We will only use Floor Coverings International for all future needs.
Mary Heckmann
5 2026-01-26T05:34:09.89Z • Google
Seriously such a great experience. They were able to match the exact flooring we bought 5 years ago and already had everything in their system, so there was zero guessing or confusion. The whole process was super easy and stress-free. This floor is going into an addition for my Mema, and it’s going to match perfectly, which means a lot to us. Everyone was really helpful and knew exactly what they were doing. Would definitely recommend!
kylee grakauskas
5 2026-01-26T05:34:09.892Z • Google
Wow, just wow! I'm so grateful for the beautiful work you did on my listing! As a realtor, it's so tough to count on folks to get the job done. Well you all not only got it done, you did a beautiful job and you were on time so I could list the home by the deadline. It's so beautiful! Thank you for your quality work and partnership!
Devan Bonahoom
5 2026-01-26T05:34:09.892Z • Google
Josiah and his team were fantastic. We had them put new floors throughout our home before moving in. Josiah was very knowledgable about the best types of flooring to fit our family's needs, and helped us choose options to coordinate with existing cabinets and tile. The whole project turned out beautifully. His team worked hard to finish the job in record time so we could move in. They were quick to address any questions or concerns, and make sure we were updated throughout each step of the process. We are so happy with our new floors! It feels like we moved into a brand new home. We highly recommend them for customer service, quality, and workmanship. Thank you Josiah and everyone at Floor Coverings International of Lakeland!
Carla Howell
5 2026-01-26T05:34:09.892Z • Google
After shopping around, we decided upon FCI. We made a phenomenal decision. The price was a little more than a couple of other companies, but they were able to finish the job in less time and provided excellent customer service. They removed the old carpet and installed the new flooring. They brought in all of the materials (some companies wanted us to buy the materials and they would install them) and left our home very clean. Aiden walked us through the entire project and showed amazing patience as well. I’m convinced that we made the best possible decision for the project. I can recommend FCI without any reservations.
Christopher Williams
5 2026-01-26T05:34:09.892Z • Google
I had some positively shameful carpets that needed to be replaced, and this company was recommended to me through Costco. Excellent experience! Mark provided a great customer service experience, and was very engaged through the entire installation. Pedro's team knocked out the installation in two days, and the work is truly fantastic. I'm already so, so much happier with the way my home feels, and very grateful that this was the team that handled the job. Quick, painless, very reasonably priced, excellent quality product and installation - I can't recommend the experience enough. Give them your business!
David Avery
5 2026-01-26T05:34:09.891Z • Google
Cindy and her team were fantastic to work with. Clear communication, quick response time and her installation team was top notch. Came in and completed the work in a great timeframe. Happy with the product and pricing. Would highly recommend!
Heather Crachi
5 2026-01-26T05:34:09.891Z • Google
Very professional and done in record time! Any questions I had were answered before starting project. Every person was super friendly and ajoy to work with.
Ingrid Woods
5 2026-01-26T05:34:09.891Z • Google
Everyone we worked with from FCI was great, and Drew was especially helpful, from our first measure appointment to install and follow up. Pricing was reasonable and service was phenomenal. Thank you all!
Kendra Watson
5 2026-01-26T05:34:09.891Z • Google
Responsive to our needs. Clean installation of floor coverings in our gym and craft room. We appreciate your effort making this project happen so easily.
AJ M
5 2026-01-26T05:34:09.891Z • Google
We had a new fridge installed and the waterline was hooked up incorrectly which caused damage to our hardwood floors. Bo came out and gave me an estimate and I hired them to do the repair. They came and removed the damaged area, including inside the pantry, removed the baseboard, replaced the flooring, restained the area and replaced the trim. This was not a simple job as the area wasn't a simple 5 x 5 area, they did quite a bit of cutting. When they finished, we couldn't tell there was any damage at all. It was obvious that this crew takes pride in their work and treated our home with respect. I'm glad I was lucky to find them and will definitely hire them again for future flooring/carpet needs.
Debby Klinger
5 2026-01-26T05:34:09.891Z • Google
Unbelievable service and professionalism. The floors came out perfectly and the care taken from start to finish was second to none.
Joy Despereaux
5 2026-01-26T05:34:09.891Z • Google
😘😘😘😘 We couldn’t be happier with the work of FLOOR COVERING INTERNATIONAL did on our floors. What started as just the master bedroom turned into the entire upstairs, and we’re so glad we made that decision. The transformation is incredible — the floors look seamless, modern, and completely elevated the space. From start to finish, the team was professional, punctual, and detail-oriented. The craftsmanship really shows, and the quality of the flooring and installation exceeded our expectations. They kept the area clean, communicated clearly throughout the process, and finished on schedule. If you’re considering new flooring, don’t hesitate — this company does outstanding work and delivers beautiful results. Highly recommend!
Angelica Walker
5 2026-01-26T05:34:09.891Z • Google
I can't say enough about how professional installers were! They were very respectful of my home, took great care in installing the flooring down to the smallest detail! I am very happy with the quality of the carpet and kitchen flooring that they put down and I would highly recommend them to anyone! If you're looking for quality flooring and installation, I would highly recommend them!
Jeff Mullins
5 2026-01-26T05:34:09.884Z • Google
Our wood floor installation was a great experience. Quality of the work was beyond expectations. Communication was clear and concise. We knew what to expect as the product information and timeline was laid out for review and approval. The team was flexible to allow time for me to paint before moving the furniture. The install was very reasonable for both price and time. I highly recommend Floor Covering International Plano.
Kristin Pearce
5 2026-01-25T05:34:33.571Z • Yelp
Great communication, professionalism and many options. It was unique to find one company that does carpet, carpet on stairs and luxury vinyl plank. All managed by FCI. Couldn't have gone better.
David S.
5 2026-01-25T05:34:09.339Z • Yelp
Michael was very informative and helpful in helping me select the right floor for my space. The crew arrived on time and completed the job promptly. They even cleaned up their workspace (can't tell you how many times I have had to clean trash or nails from previous contractors). The floor is beautiful
Lori M.
5 2026-01-25T05:34:09.339Z • Yelp
Good communication in a timely manner. They don't do the service for which we have need.
Darla