Our experts are ready to help with your flooring project.
Our experts are ready to help with your flooring project.
4.89
51088 Reviews
5 Stars
41448 Reviews
4 Stars
787 Reviews
3 Stars
183 Reviews
2 Stars
167 Reviews
1 Star
710 Reviews
In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2026-08-09T05:34:28.348Z • Google
Had a great experience working with Floor Coverings International they did a great job installing new luxury vinyl in my bathroom.
BJ FLOORS LLC
5 2026-08-09T05:34:10.978Z • Google
Dereck gave us a more than fair price on a large install. Great quality carpet and a quick and easy process. Communication across the board was great. Installation went smooth and everything looks great! We are very happy and will definitely use this service again in the future!
Meggan Dupre
5 2026-08-09T05:34:10.978Z • Google
Floor Coverings International in Ft Mill/Tega Cay, SC, transformed our guest bathroom floor with a darling, cheery blue and white tile. When we moved in a few months ago, original laminate flooring was the base. It just didn’t go with the other upgrades in our home. Heather, Brian, and Scott skillfully walked us through the design and installation process. The result is a beautiful, new floor for our guests. Love it!
Kelly Clark
5 2026-08-09T05:34:10.978Z • Google
We would like to thank and commend Floor Coverings International for an outstanding job in all respects. They removed old carpet from a large bedroom, hall, and two walk-in closets and replaced it with new vinyl, wood plank flooring. The selection of materials, along with detailed information, and trim options was quite extensive and well presented by owner, Steve Tadd. The actual installation was done as promised by a crew that was both expert and meticulous. We appreciated the company follow-up with warranty information and care suggestions. The floor has received many positive comments from friends and visitors. Yes, we will gladly use this locally owned flooring company for ant future flooring projects.
D. Stiger
5 2026-08-09T05:34:10.978Z • Google
I had an excellent experience working with Brian P. and his team. Brian was transparent throughout the sales process, never pushy, and provided clear guidance on flooring options and pricing. The cost was reasonable, and his project manager, Charles G., was equally professional. The installation team arrived on time, completed the work within a couple of days, and kept me informed at every stage. They also coordinated smoothly with Building Management to ensure all paperwork was handled properly. Overall, outstanding service from start to finish.
CJ K
5 2026-08-09T05:34:10.978Z • Google
Grady and his team ripped out 15 year old pet stained carpet and replaced with some amazing laminate from Engineered Floors. We were super happy with the experience!
REGGIE FRANKLIN
5 2026-08-09T05:34:10.978Z • Yelp
Very satisfying experience we had with Floor Coverings International of Northwest Arkansas. We live in Eureka Springs, with is an hour away from their store. Others carpet stores wouldn't come that far. We also live in a historic home, on the historic loop, and our carpet needs were much different than the usual customer. I explained this to Rob, Blinn, the owner, and he worked with me to find a carpet that I was thrilled with. We were looking for something that had a vintage look about it, like it may have been in a Victorian hotel in the early 1900s. This was very hard to find, but he worked with us. We couldn't be happier. His carpet layers were professional, paid attention to details, and worked very hard. Our home was built in 1904, and there were imperfections in the subfloor from settling/additions in the past. His crew were able to camouflage these imperfections well. Carpet One, came and saw the same imperfections, and said we would have to hire a carpenter to fix that before they would work on it. This would have been another expense, and more time waiting, which we didn't want. The carpet layers were able to handle the situation well. The imperfection area is in the photos, and it is almost impossible to tell where it is! I highly recommend this company to install flooring for you. Rob came out in the morning when the carpet layers arrived, and he was in contact with us during the installation to see if we were satisfied. He also contacted us at the end of the job to make sure we were satisfied. Though we had no problems, I had the feeling that IF we did, he would have dealt with them right away. The prices were fair. We feel very satisfied, and feel that hiring this team, was the best decision for getting quality carpeting in our historic home. Starting at the foyer, they installed carpeting up the first floor stairs, the second floor landings and hallway, and all the way up to the third floor, and the third floor landing.
Lisa A.
5 2026-08-09T05:34:10.977Z • Google
We couldn’t be happier with our new hardwood floors. Ahmad Rahman and his team at Floor Coverings International did a fantastic job on what was a challenging project that required a lot of attention to detail. The installation crew, led by Mario, was exceptional. They were professional, careful, and clearly took real pride in their work. Mario’s attention to detail really showed in the finished product. Ahmad was great to work with throughout the project and made sure everything was done right. The floors look beautiful, and we would absolutely recommend Ahmad, Mario, and the entire team!
David Briles
5 2026-08-09T05:34:10.977Z • Google
We had great experience working with Ahmad and his team. We trusted all flooring project to them - purchased all material and installation. Project started and completed on schedule, despite project being not simple. Installation quality is perfect. Could not be happier. Thank you!
Ieva Skripkauskaite
5 2026-08-09T05:34:10.977Z • Google
I had a really positive experience with Floor Coverings International. They were contracted through my home insurance claim and made the whole process very easy. Communication was excellent, and they always kept me informed about when they would be coming. They also identified that my concrete floor needed levelling before the flooring could be installed and took care of it properly. I was able to find an almost perfect match to my existing flooring, and they did a beautiful job with the installation. Everyone I dealt with was professional, respectful, and pleasant. I’m very happy with the finished result and would definitely recommend them!
Kas S
5 2026-08-09T05:34:10.977Z • Google
Flawless! I had a great experience from start to finish. My flooring looks amazing and I can’t be happier. Thank you!
Lisa Greene
5 2026-08-09T05:34:10.977Z • Google
If you have a tiling project (I am sure other projects too) use Floor Coverings International. Exceptional!!! I needed some tile for my kitchen. I called them, got an answer right away, and Allison even scheduled a project discovery call with me on Sunday. I was thrilled. Dustin came out on Monday to discuss the project, measure the amount of tile I needed, and brainstorm design ideas that were wonderful. He turned around the quote fast and was quick to answer my calls and any questions. Frank scheduled the job and kept me informed of when the tile was to arrive and when the tile installer was to arrive. Dillon, the tile installer, is an artist and very patient, showing me different tile patterns until we had the right one for each space. He worked quickly and efficiently, around other contractors, and was very respectful and clean. He kept me informed of his arrival times and how long the project would take managed the project expertly. A couple of days later, I noticed a couple of places where the grout shrunk a little bit, and he scheduled to come back the next day. These guys are wonderful to work with; every person went above and beyond to do a great job. I am not sure if I like the work or the people better.
Maryellen Torres (Met)
5 2026-08-09T05:34:10.977Z • Google
Great customer service. Jason and his team took time to help us make the right decision for our new home/new floors. We love the result and the appreciate the service. We highly recommend FCI of Columbus and Southern Indiana!
Mark Tinsley
5 2026-08-09T05:34:10.977Z • Google
Highly recommend. Great service. The floor looks sooo good. I would definitely use them again… in fact I already called them to do my floors in our commercial unit. Really good guys who do a great job.
Louise Conroy
5 2026-08-09T05:34:10.977Z • Google
New to the area and wanted new carpet on our stairs. TLDR: Just call Floor Coverings International and work with them! We chose them based on mostly Google reviews. After our measurement and initial consultation with Alan, we then worked with Dwayne to choose our carpet. He brought a van full of samples to our house to choose in our space in person!! We chose, they ordered the carpet and then they installed it about 10 days later. We love it and are using them for our next project! Thank you!!
Vic Novak
5 2026-08-09T05:34:10.977Z • Google
They did great work! Their attention to detail and care for work made it look great. We liked how they asked us along the way for status checks to make sure we were happy with the progress.
Nick Johnson
5 2026-08-09T05:34:10.977Z • Google
Excellent work, Quality products, and awesome customer service! I was very pleased from start to finish.
David Carnes
5 2026-08-09T05:34:10.977Z • Google
Super helpful in helping me find the right solutions for my flooring needs! Helped me find a wonderful cleaning company and gave me some great expert customized advice on my floor after some water damage. 5/5 Stars
Regi B
5 2026-08-09T05:34:10.977Z • Google
I had an excellent experience with Floor Coverings International. One of the biggest advantages was their mobile showroom, they brought a wide selection of flooring samples directly to my home, which made it so much easier to compare colors and styles with my lighting, furniture, and existing finishes. It gave me so much more confidence in my decision than looking at samples in a store. Working directly with the owner was also a fantastic experience. They were knowledgeable, professional, patient, and genuinely cared about helping me find the best flooring for my home. The entire process was smooth, personalized, and stress-free. I highly recommend Floor Coverings International to anyone looking for quality flooring and exceptional customer service.
Renata Martins
5 2026-08-09T05:34:10.977Z • Google
Exceptional customer service!
catherine