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Average Rating

4.89

45380 Reviews

5 Stars

41448 Reviews

4 Stars

787 Reviews

3 Stars

183 Reviews

2 Stars

167 Reviews

1 Star

710 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

45380 Reviews

  • 5

    2026-01-16T05:34:09.407Z Google

    Amanda was my sales rep for getting carpet. It didn’t take me long to see that she was far more than that! She stayed with us throughout the whole process. She came out the morning that the installer came to make sure he did things properly! And then when the carpet was installed, she came back out to inspect it and make sure the installation was up to snuff! The quality of the carpet and the installation was the best! I would definitely use them again

    Jane Metty
  • 5

    2026-01-16T05:34:09.407Z Google

    We love how our new carpet turned out through Floor Coverings International! It really freshened up our new home! Scott and Ryan were easy to work with, gave us time to fully decide what we wanted, and were very flexible!

    Makenzie Nichols
  • 5

    2026-01-16T05:34:09.407Z Google

    I’ve had a wonderful experience with this company. From Joel, his wife, all the way to the installation crew! Everyone was very professional and efficient. I would highly recommend!

    Angel Thomas
  • 5

    2026-01-16T05:34:09.407Z Google

    Good job. All as promised

    Mark Ward
  • 5

    2026-01-16T05:34:09.407Z Google

    Jason and April were so helpful in helping us decide which carpet and throughout the installation process! I cannot imagine better customer service!

    Courtney Sporleder
  • 5

    2026-01-16T05:34:09.407Z Google

    I really enjoyed working with the company from beginning to end. Everyone was very kind, knowledgeable, and ready to answer my questions. During the process, they communicated with me quickly and professionally. They let me know if anything was going to run a little long and/or cost more. My floor needed a bit more leveling and it did cost more, but everything was explained. I would happily recommend this company in the future!!!

    Daniel Dudley
  • 5

    2026-01-16T05:34:09.407Z Google

    Lashonda was a pleasure to work with. She instantly got what I was looking for and helped me pick the perfect flooring for a bathrooms. Tamara, the owner, made sure the project went smoothly. My bathroom floors look fantastic! I am absolutely obsessed with the flooring in the master bath. The installers did a fantastic job. I am looking forward to the next project and working with Floor Coverings International again.

    Debbie Stewart
  • 5

    2026-01-16T05:34:09.407Z Google

    Troy and his team did a fantastic job on my home gym rubber flooring! Troy was professional, punctual, and thorough. He gave a detailed and extremely fair estimate, explained the entire installation process and gave an accurate and speedy timelime for the project and its completion. Anyone considering flooring, needs to call Troy! He is a likeable, relatable, and an honest business man. Good job! Walter

    Walter C
  • 5

    2026-01-16T05:34:09.406Z Google

    The project was done with great care and professionalism. Mario did a great job.

    James Abbott
  • 5

    2026-01-16T05:34:09.406Z Google

    Scott and Ryan were a pleasure to work with and really made our carpet install smooth and easy. Customer service was top notch and did one hell of a job installing our carpet! If you're looking for flooring, look no further because Scott and Ryan will ensure you get taken care of!

    Cale Hanson
  • 5

    2026-01-16T05:34:09.406Z Google

    floor coverings international did a wonderful job installing and they were great to work with.

    Bjorn Stange
  • 5

    2026-01-16T05:34:09.406Z Google

    Not your average carpet franchise. The owner personally measured and oversaw the installation which was performed by his very experienced installer and was followed up after completion. Excellent pricing and communication. I would highly recommend his services.

    Jody Delpha
  • 5

    2026-01-16T05:34:09.406Z Google

    Floor Coverings International was great to work with from start to finish. Jay helped guide us through the selection process for both hardwood and carpet, explaining options clearly and making the whole decision easy. The finished result came out fantastic—high quality work and exactly what we were hoping for. Highly recommend Jay and his team.

    Michael Dopp
  • 5

    2026-01-16T05:34:09.406Z Google

    FCI did a superb job of replacing about 2,500 square feet of ceramic and carpet flooring in our home. From start to finish, the process was smooth, largely due to the professionalism and “customer first” attitude of David and his entire team. They reacted positively to direction from my wife, who took on the role of site quality manager! Endri handled the site management portion brilliantly, and showed off his skill in personally assisting and supervising the re-flooring of our half-spiral staircase, which now looks stunning. Installation of the ceramic tiles and laminate flooring was extremely well executed, and with close attention to detail. The team worked to prevent dust intrusion throughout the process, and cleaned up the work areas daily.

    Vishnu Naidu
  • 5

    2026-01-16T05:34:09.406Z Google

    Reviews are so important...it is how my family came across Tracey and Gary and their company, Floor Coverings International. From our initial meeting, well, our initial phone conversation, they were nothing, but professional. Every encounter was honest, thoughtful, and efficient. Gary and Tracey are a well oiled machine, interchangeably offering thoughts and suggestions that just make sense. This is just their demeanor, but the work that they provide is nearly unmatched. Our floors are amazing. We received great prices for hardwood refinishing, replacement, and carpet installation. We are so happy that we found them and I would recommend everyone to just give them a call and the rest will follow. I promise you will not be disappointed. S/N: We lost our mom and are preparing her house for sale, which is why we needed this company. Even after the project was completed, they have been thoughtful enough to check in with us during a difficult holiday season. You just don't see this type of good customer service anymore. We are forever grateful.

    wanda N.
  • 5

    2026-01-16T05:34:09.406Z Google

    I used this company to replace first floor carpet to vinyl plank. They did a great job very easy to communicate with. I will definitely use them again and also refer to my friends.

    S C
  • 5

    2026-01-16T05:34:09.406Z Google

    A very nice experience working with Nathan and his company for refurbishing our floors. Our floors were hidden under the carpet and they were orange when we pulled the carpet up. Nathan helped us make decisions on what we wanted for a final color and the finish. Nathan was very attentive to our needs and getting things scheduled. He always answered our phone when we had questions and he stopped out several times to see how the project was going. Very pleased with the results...

    Michael Devine
Showing 1-10 of 45380 reviews