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Average Rating

4.89

48297 Reviews

5 Stars

41448 Reviews

4 Stars

787 Reviews

3 Stars

183 Reviews

2 Stars

167 Reviews

1 Star

710 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

48297 Reviews

  • 5

    2026-05-09T05:39:24.824Z Google

    We had a very good experience with floor coverings international! Francisco came with several samples for us to look at and helped make the decision an easy one. He was very professional and the prices were good. The team that came to replace the carpet in our master bedroom were awesome. They did a fantastic job and we are very pleased with the results.

    Mary Lee
  • 5

    2026-05-09T05:34:08.955Z Google

    Worked with Vitalli and he was knowledgeable and flexible. The installer for the hardwood was Andray and he did a beautiful job. Kevyn for carpeting was cheerful- and they remained cheerful even though they worked long hours to get the job done. Very happy with my new floors!

    Meredith Pfanschmidt
  • 5

    2026-05-09T05:34:08.955Z Google

    Everything went very smoothly. It took me awhile to decide what to do and everyone was very patient with me. I am considering doing my kitchen an bathroom floors yet this year and will definitely go with you!

    The Queen
  • 5

    2026-05-09T05:34:08.955Z Google

    I had an appointment with a different company who kept giving excuses or didn't want to drive to my house in West Point. So I searched flooring near me, and Floor Coverings International came up. I had an appointment for the next day. Bob came by and was very knowledgeable and easy to work with. I needed carpet for my entire house, it was a large job. Estimate came in a little high. We negotiated and came to fair price. His team of installers was 2 guys but they were fast and very hard workers. That did a great job and completed the job within the time and days I requested. Highly recommend floor coverings International for your carpet needs. Thanks Bob and Team

    Kevin Jones
  • 5

    2026-05-09T05:34:08.955Z Yelp

    Really impressed by this Poway location! I called multiple flooring stores desperately in search for additional LVP flooring to complete an already underway bathroom remodel. Chafic was the most responsive & gave his time to help me figure out if we could identify any local stock - even with the likelihood of not buying from him, he was so very kind & generous with his support. In the end, we did move forward with ordering boxes through this store because of the great service and we were surprised by how quickly they managed to get it to us (he even delivered personally & carried to my garage). Great local business we will think of first for additional flooring needs The 1 star review before mine sounds pretty unfair & misdirected. My order was for only 4 boxes and no installation, yet this store was more than gracious with their support (even after I first indicated I'd like not be buying because of the tight turnaround).

    Cody W.
  • 5

    2026-05-09T05:34:08.955Z Angi

    Professional, efficient, honest and hard-working. I’ve used them twice and will definitely use them again.

    Jennifer L.
  • 5

    2026-05-09T05:34:08.955Z Angi

    We had the flooring replaced in our little pool house ‘casita’ out back, very professional to work with and knowledgeable, easy to reach and kept me updated on the progress. Always on time and within schedule. Good attention to detail - Highly recommend!

    Erica Z.
  • 5

    2026-05-09T05:34:08.955Z Google

    We are amazed transition sunroom, excellent work Room Looks stunning new floor. Prince so helpful made it easy to decide certainly having gloom samples was the right approach considering. Very professional, diligent, highly recommend. Should we decide future other work different room remodel I will be in touch. Thank you again! Rosemarie

    Rosemarie Luck
  • 5

    2026-05-09T05:34:08.954Z Google

    Absolutely the best!! This project was a little different in that it was my father’s room and I wanted to match a laminate in the rest of the home, I also didn’t want any transition pieces due to my 85 year old father using a walker. Mark came by for the initial appointment and was very friendly, knowledgeable and professional. He took the time to help me find a close match and we started the process. On the day of install, I looked at the flooring planks and they didn’t match as well as I thought; which was my fault. So I declined the flooring. I have to say that everyone was so gracious and went above and beyond to make “my” error right. Mark, Pablo, Rebekah and the owner of the company went into action to find a better match and Mark returned to my home with new planks. I chose another laminate and they ordered my new choice immediately and my dad’s floor was done a few days later. Customer service was excellent; workmanship was impeccable, and follow up was impressive! I own a business and I always emphasize how important excellent customer service is. This company has it right; they earned my loyalty and referrals. And, I’d just like to mention the two young men on Pablo’s team who methodically transformed a room with old, crappy carpet into a beautiful suite for my dad. A special “thank you” to Remondo and Jesus. Well done Floor Coverings International!!! Bravo

    Yvonne Renee
  • 5

    2026-05-09T05:34:08.954Z Google

    There was great communication throughout the process, and the carpet looks great.

    John Furia
  • 5

    2026-05-09T05:34:08.954Z Google

    Professional, easy to work with, very competitive pricing and excellent communication and a very friendly down to earth company. I would recommend to anyone who needs quality work.

    Jeffrey and Melissa Joiner
  • 5

    2026-05-09T05:34:08.954Z Google

    These folks did an excellent job on a staircase that had a twist and stairs that were irregular in shape and size! Leo and his installation partner worked a very long day to get this done. Leo was meticulous in his measuring and cutting and he didn’t leave until the job was perfect. They are true professionals and I am beyond happy with the choice we made with Floor Coverings International. From start to finish the process was easy and I would choose their services again and again. Highly recommend!

    Kelly O'Brien
  • 5

    2026-05-09T05:34:08.954Z Google

    Love my new floors! The installers did a great job. Two rooms done in one day.

    Cindy S
  • 5

    2026-05-09T05:34:08.954Z Google

    Working with Katie was quick, efficient and FCI did a beautiful job on re-carpeting my parent's basement. I was not on site and was able to communicate and choose the carpet through photos of samples and recommendations from Katie. We were so pleased with the finished product- a huge improvement and it elevated the appearance of the entire basement. High recommend for communication and quality of craftsmanship!

    Jennifer Taylor
  • 5

    2026-05-09T05:34:08.954Z Google

    Sonya is extremely knowledgeable, detail oriented, and delightful to work with. She helped me make the right choice for my rooms and offered insights and suggestions along the way that led to a beautiful outcome!

    Martha Liggett
  • 5

    2026-05-09T05:34:08.953Z Google

    Luke came out and not only quoted the floor, but also help guide us in the flooring options. Matt installed the floor and did an outstanding job. Great craftsmanship and very polite. We will use this company again for our other rooms.

    Dennis Batalis
  • 5

    2026-05-09T05:34:08.953Z Google

    I recently had flooring done by this company. From beginning to end,the project was handled with the utmost competence, reliability and professionalism. The company worked hard to accommodate all my requests. The floor was simply beautiful and far exceeded my expectations. I have already referred family and friends to Floor Coverings International. David and Jeremy were very involved and provided outstanding pricing and services. I look forward to working with this company in the future. I highly recommend Floor Coverings International.

    Lois
  • 5

    2026-05-09T05:34:08.953Z Google

    What a great experience getting new carpet it’s funny how you think what you had isn’t bad until the new pad and carpet is installed. Justin and Robin and their team did a great job in and out quickly. The carpet looks and feels amazing. Highly recommended to anybody looking for any type of flooring for their home. World of difference.

    Brian Weiher
  • 5

    2026-05-09T05:34:08.953Z Google

    The technicians did a great Job I have no complaints. They cleaned up and returned appliances back to their position. They were professional, and courteous. They are an asset to the company and I would definitely use your company again in the future. Thank you

    Betty Hazelwood
  • 5

    2026-05-09T05:34:08.953Z Google

    I had a great experience with floor coverings intl of Westfield. From beginning to end the process was seamless, straightforward, and they were kind and helpful throughout. They did a great job on install day, I highly recommend them!

    Sreya Piscina
Showing 1-10 of 48297 reviews