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Average Rating

4.89

52878 Reviews

5 Stars

41448 Reviews

4 Stars

787 Reviews

3 Stars

183 Reviews

2 Stars

167 Reviews

1 Star

710 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

52878 Reviews

  • 5

    2026-09-28T05:34:10.528Z • Google

    We had a fantastic experience with Floor Coverings International of Southeast Indianapolis. They installed LVP throughout our basement and engineered hardwood upstairs, and the results are beautiful. The selection process was one of the best parts of the experience. Caleb came to our home with samples and was incredibly knowledgeable about color, products, and overall aesthetics while also being mindful of our budget. He was extremely patient as I worked through all the options, even when I changed my mind about three times! I never felt rushed or pressured, and we ended up with flooring that works beautifully in our home. During installation, the team discovered that our basement floor was not level enough for the LVP. Rather than just telling us it couldn't be done, they worked with us to find a solution so we could still get the flooring we wanted. The installation crew was incredibly hardworking. They put in long days, including weekends, to get everything completed as quickly as possible without sacrificing the quality of the work. Jason also checked in with us regularly throughout the installation to make sure we were happy with the progress and the finished result. From the initial selection through installation, we felt like everyone genuinely cared about getting it right. Our floors turned out beautiful, and we would absolutely recommend Floor Coverings International of Southeast Indianapolis.

    Sasha Risner
  • 5

    2026-09-28T05:34:10.528Z • Google

    Excellent workmanship. On time completion to schedule. Highly recommend.

    John Surdo
  • 5

    2026-09-28T05:34:10.528Z • Google

    I struggled long and hard between a 5 and a 4; a 5 because of the superior customer service and care provided throughout by Jen, and 4 because of the minor damages and kinks caused during the completion of the project. I decided to err on the side of positivity, especially because we are very satisfied with the quality of the work. Ours was a restoration project, after a damage caused by a water leak, and the end result is truly remarkable. We are very happy! Jen recommended other contractors needed for work that is not covered under her company's scope and we used all of them for a complete restoration. I should also mention that the project cost was quite reasonable, and lower than most quotes we received (one was almost three times the quote provided by FCI - that one was not happening regardless). We would have gone with FCI even if it was not the lowest bid because it is a woman-owned business, and we like to support women-owned (and local) whenever we can, and because of the high ratings on the web.

    Ansar Ahmed
  • 5

    2026-09-28T05:34:10.528Z • Google

    We had a great experience with them. The initial consult was very helpful with lots of materials and samples to try out in our home along with great interaction with the team. The installation was done very well and the install team is also great at resolving the kinds of challenges that always arise when doing these kinds of projects in a thoughtful way that has the customers’ interest top of mind.

    Duncan Pindar
  • 5

    2026-09-28T05:34:10.528Z • Google

    Chris and the install team were great and I appreciate all their efforts !

    Charlie Seefried
  • 5

    2026-09-28T05:34:10.528Z • Google

    Great team, easy to work with, reasonable pricing, and my carpet looks beautiful!

    Jessica Basile
  • 5

    2026-09-28T05:34:10.528Z • Google

    Professional and quality work. Worked with me on price.

    Rory McAlister
  • 5

    2026-09-28T05:34:10.528Z • Google

    From the first consultation to the installation, FCI was easy to work with. They adjusted to my timeline and made sure we were happy every step of the way. My new kitchen floor looks perfect. I couldn’t be happier with the experience.

    becky immer
  • 5

    2026-09-28T05:34:10.528Z • Google

    Cindy was very knowledgeable about carpeting and the industry. It was a true pleasure working with her

    R Taylor
  • 5

    2026-09-28T05:34:10.527Z • Google

    floor is flat and beautiful. Good price, and they helped move a glass table that was not a part of the room!

    Jack Ritter
  • 5

    2026-09-28T05:34:10.527Z • Google

    Ben took his time in showing us as many samples we wanted to see. The installers arrived on time and were quick doing their work. Ben was here just before the installers got through and we walked the rooms, questions were answered and I will be happy to discuss our experience with anyone.

    Oneva Cllifton (MiMi)
  • 5

    2026-09-28T05:34:10.527Z • Google

    Enjoyed meeting the owner and working with him in deciding which colors would go together. Love the blue carpet and keeping my floor clean will be much easier. Did this for myself but also for my children for the future. Men were so kind and genuine it was a pleasure knowing them. Amazing how they work as a team. I thank everyone involved making this work out for me. Prayers and blessings be with you all. Camille DeRenzis ❤️ ❤️

    Camille DeRenzis
  • 5

    2026-09-28T05:34:10.527Z • Google

    Tony was on time, thorough and the installation was perfect. Would definitely recommend.

    Bettina Garren
  • 5

    2026-09-28T05:34:10.527Z • Google

    Scott and his team made everything so easy. I looked at the floor colors in my house. He worked with my HOA to get the floors approved. The installer did a great job and they even put in new baseboards for me. I highly recommend.

    kris E
  • 5

    2026-09-28T05:34:10.527Z • Google

    Five thumbs up for FCI's work on my home. When we bought our house the two flights of stairs between floors were stained almost black-- it really darkened the house. FCI sanded them down to the original light-colored wood, sealed them, and touched up the paint on the sides. Looks great!

    Mark Hager
  • 5

    2026-09-28T05:34:10.526Z • Google

    Working with Scott and Ryan was a joy. Our floors look amazing. I am definitely recommending Floor Coverings International of Blue Springs to others!

    Margaret Dearing
  • 5

    2026-09-28T05:34:10.522Z • Google

    Mike and Norma were great throughout the whole installation process from start to finish. The installers were very polite and professional. I would recommend Floor Coverings International to anyone.

    Jerome Ciombor
  • 5

    2026-09-27T05:41:04.916Z • Google

    Good product, great customer service and sales staff.

    Jim Pomilia
  • 5

    2026-09-27T05:41:04.914Z • Google

    Floor Coverings International is a great company. They have great contractors who know there job very well. Dean and Leslie make sure customer service is taken care of. Will use on future project. And we Highly recommend them. Thanks again on a great job.

    Bob Moore
Showing 1-10 of 52878 reviews