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Average Rating

4.89

52669 Reviews

5 Stars

41448 Reviews

4 Stars

787 Reviews

3 Stars

183 Reviews

2 Stars

167 Reviews

1 Star

710 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

52669 Reviews

  • 5

    2026-10-10T05:34:12.584Z • Yelp

    Just a great company all around! Quick response every time I had a question. Exceptional staff - all were friendly and knowledgable. New carpet looks amazing! I highly recommend this company! Thank you Bo and Lainie and the awesome staff!

    Cinnamon W.
  • 5

    2026-10-10T05:34:12.584Z • Google

    We had a great experience having new carpeting installed in our home! Brian and Stephanie, the franchise owners, were wonderful to work with, and Dale did an excellent job with the installation. Everyone was professional, and the work was completed quickly and efficiently. We really appreciate the quality of their work and how smoothly everything went. We would definitely recommend them to anyone looking for new carpeting! Thank you, Brian, Stephanie, and Dale, for a job well done!

    Mary Chadwick
  • 5

    2026-10-10T05:34:12.584Z • Google

    The carpet came out beautiful and Elizabeth and her team were wonderful! Will do business again soon.

    John Fitzgibbon
  • 5

    2026-10-10T05:34:12.584Z • Google

    John and Meghan Anderson were so much help when picking out new carpet for our upstairs. They were knowledgeable and were so kind and easy to work with! I highly recommend them for any flooring needs you have.

    Jenny Birath
  • 5

    2026-10-10T05:34:12.584Z • Google

    Christian and his team did an amazing job!

    Clarissa Prado
  • 5

    2026-10-10T05:34:12.584Z • Google

    I've known Justin for 30 years, so when he opened his flooring business, I was happy to support him. I've previously purchased flooring through a direct-to-consumer company and had a good experience, so I know the great products, fair pricing, and personalized attention throughout the process he provides. It's refreshing to work with someone who genuinely cares about helping customers find the right flooring for their needs. Highly recommended.

    Matt Martin
  • 5

    2026-10-10T05:34:12.583Z • Google

    Great customer service .

    Kasten Broomberg
  • 5

    2026-10-10T05:34:12.583Z • Google

    Steven was great!! He was patient and helpful and we are so happy with our floors.

    rebecca spero
  • 5

    2026-10-10T05:34:12.583Z • Google

    These folks were very professional and did a great job installing new carpet for me. They kept us informed the whole way. No issues whatsoever

    Patty Johnston
  • 5

    2026-10-10T05:34:12.583Z • Google

    I can’t say enough positive things about my experience getting new floors! I am so happy! Not only do I like the new floors, but the customer service was awesome. Showed up exactly when they said they would. The installation guys were so nice and exceptional at their work. They pulled a 10 hour day to complete the job, can’t say that about many people these days. I will use them again when it’s time for more rooms.

    Holly Studio
  • 5

    2026-10-10T05:34:12.583Z • Google

    I am so thankful I chose Floor Coverings International for my flooring needs! The experience was top-notch from beginning to end. Jeremy and his wife are wonderful, and the installation crew was stellar! I couldn’t be happier with my new floors. I’m 100% pleased with the results! If you’re looking for new flooring, give them a call. You won’t be disappointed!

    Jodi
  • 5

    2026-10-10T05:34:12.583Z • Google

    I am blown away at the full experience we received from the whole Floor Coverings International of The Woodlands team from start to finish. To start, during the sell you could tell they were different. We first had a few other companies out to quote us, and they were using very weird and uncomfortable pressure techniques to get us to sign before they left. We did not feel comfortable. Some of them required us to pay everything up front, and all of them felt like the sell was more important to them than us getting the floors of our dreams. FCI was different. In the home, Devin took all the time we needed to discuss, explain, recommend, and work with us. He answered questions thoroughly, but more importantly, he asked a lot of questions! He understood our needs. Then, once we signed, Rebecca and the production team showed an expert level of project management by keeping us updated along the entire process. We were shocked at how thorough they were. Honestly to the point where we thought they were over communicating haha which I would never have thought! On top of all of that, Alfredo and the install crew treated our home with max respect. They were so nice and worked so hard. Other companies told us it would be about a week or two to install, their crew was extremely careful and thorough and completed in 3 days! You are doing yourself a dis-service by not at least trying them and having them out. I felt like I just experienced a premium service. Can’t wait for my next flooring project with them

    Irene Scott
  • 5

    2026-10-10T05:34:12.583Z • Google

    Great service!

    sam dick
  • 5

    2026-10-10T05:34:12.583Z • Google

    Love the job they did on the floor. Melissa helped pick out just the right tile, and was a pleasure to work with.

    Margaret Lipka
  • 5

    2026-10-10T05:34:12.583Z • Google

    We love our new flooring and highly recommend this Company! Everyone involved from the ordering to the installation to the cleanup were outstanding in every detail!

    Charlene Lane
  • 5

    2026-10-10T05:34:12.583Z • Google

    Old hardwood floors brought back to life! ✨🏡 What a transformation! Thank you for the quick turnaround, excellent craftsmanship, and outstanding service. The floors look brand new again! 👏

    Steven Gold
  • 5

    2026-10-10T05:34:12.582Z • Google

    We had to replace all the carpet in our home and while contacted multiple flooring companies, this one stood out for many reasons: Ashley, the owner, made time to come out to our house the same day we called and walked us through the options and process. She even had sample carpets with her and she gave us the low down on each one. Her and then Mike, the project manager, had great communication throughout the entire process and the price we paid was lower than other competitors we talked to. The day of the install went smoothly, the installers did a phenomenal job and were so efficient. We loved our whole experience and recommend them to everyone!

    Camille Cazier
  • 5

    2026-10-10T05:34:12.582Z • Google

    Everything was in my opinion done just the way we wanted, the vinyl flooring and baseboard trim is great. Any other improvements needed I will definitely call FCI-MIDLOTHIAN.

    Frazell Hamilton
  • 5

    2026-10-10T05:34:12.582Z • Google

    Everyone at Floor Coverings International was a pleasure to work with. From estimator to installer to billing it was smooth and professional. And we couldn't be happier with our new carpet.

    Andrew Tross
Showing 1-10 of 52669 reviews