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Average Rating

4.89

48199 Reviews

5 Stars

41448 Reviews

4 Stars

787 Reviews

3 Stars

183 Reviews

2 Stars

167 Reviews

1 Star

710 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

48199 Reviews

  • 5

    2026-05-14T05:40:02.369Z Google

    Very professional, quality materials and workmanship. Installers were courteous and careful. The job was done in record time! I am completely satisfied, and thrilled to have my ballroom floor!

    Blue Moon Ballroom
  • 5

    2026-05-14T05:39:44.086Z Google

    Dave was excellent to work with! He explained things very well, respected my budget, and went the extra mile to ensure my satisfaction. I needed a custom rug for my new home and he was able to easily accommodate this with a variety of options. I am very pleased with my new rug!

    L Susan
  • 5

    2026-05-14T05:34:09.55Z Google

    We couldn’t be happier with our new floors! From the very first free estimate visit, Cindy and Tom were a pleasure to work with. Since we shared inspiration photos ahead of time, they arrived with samples that perfectly matched our vision. They even set up a showroom appointment so we could pick tiles that fit both our style and budget. What really set them apart was their expertise; they have a fantastic eye for colors and tones, and Tom is very knowledgeable on all things LVP/Laminate. We ultimately chose them because they are so personable and their installation teams are true pros. We love that the carpet and LVP are made in the USA, and the tile from Mexico is absolutely stunning! Coming home to the warmth these floors provide is the best feeling. Highly recommend!

    K Sánchez
  • 5

    2026-05-14T05:34:09.55Z Google

    Work was timely and well done. Friendly staff.

    Joan & Terry McConkey
  • 5

    2026-05-14T05:34:09.551Z Google

    Very pleased with the look of my new wood floors. Great, friendly customer service from start to finish. The installers arrived on time and were very courteous. I will definitely use Floor Coverings international again and won't hesitate to recommend to family and friends.

    Annette Savage-Hunter
  • 5

    2026-05-14T05:34:09.551Z Google

    I liked how the sales and implementation team came to my house to understand the flooring challenges that I faced and understood what the price to repair those challenges would be. There was constant communication with Maribel (Sales) and Christian (implementation) to not only answer any follow-up questions in a very timely manner, but also to establish the date for the work to be performed. Christian performed the work and he not only showed his expertise in performing the work, but also the ability to explain what he was doing and what his thoughts were for the flooring challenges that we faced and how he was helping to resolve them. His work was precise, he kept the work area clean, and used the appropriate methods to conduct the work. I appreciated his quest to do his best and provide a quality end job that exceeded our exceptions. I would not hesitate to call them again based on their communication reliability, work expertise, quality of their work, and their ability to work with me, the customer.

    Jon Tschaikovsky
  • 5

    2026-05-14T05:34:09.551Z Google

    I moved into a new place with rug and got more than a few estimates to have it replaced with laminate plank. Ended up going with FCI and had an overall good experience. Everyone from their team was helpful, reasonable and responsive. The floors turned out great. Thanks for the good work!

    Lauren
  • 5

    2026-05-14T05:34:09.551Z Google

    Very pleased with my two new floors. My a little of flooring and overall look of the bedrooms. Love them. Very attractive, easy to clean and easy on my bare feet.

    Sheila J Crain
  • 5

    2026-05-14T05:34:09.551Z Google

    We worked with Floor Coverings International of Northshore NOLA to replace the flooring in several rooms of our home and had a great experience throughout the entire process. They brought samples directly to the house, helped us compare styles and colors in our own lighting, and explained the different options clearly without any pressure. The installation crew showed up on time, worked carefully, and kept everything clean and organized while the project was underway. Once the floors were finished, the whole house looked brighter and more updated.

    Angela Warren
  • 5

    2026-05-14T05:34:09.551Z Google

    Devin showed up exactly when he said he would, had great communication through the whole process, and was very responsive. He even followed up after to check back in. Amazing service!

    Danielle Jenkins
  • 5

    2026-05-14T05:34:09.551Z Google

    I had wall to wall carpeting replaced with new flooring in my family room. Leigh Ann was very professional and she offered great advice on my options. Fabio and his helper did an amazing job with the installation. They were very efficient and courteous. Highly recommend this company.

    SJT Dolfan
  • 5

    2026-05-14T05:34:09.549Z Google

    Beautiful job working around a difficult area in our home near a sump pump and the carpet installation was prompt and flawless.

    Lynne Hogan
  • 5

    2026-05-14T05:34:09.549Z Google

    We just finished a flooring project with FCI and had a terrific experience from start to finish. We chose the Parkay XPS Mega Sound Luxury Vinyl Planks in Nickel Gray, and we couldn't be happier with the result. Mark was excellent at showing us various products and quickly narrowed down the options to find the perfect fit for our home. Jenny then handled all the logistics seamlessly to make it happen. The installation was equally impressive—the installer arrived right on time, worked quickly, and was incredibly neat. If you are looking for a professional flooring company, this is definitely the team to work with!

    Michael Keyles
  • 5

    2026-05-14T05:34:09.549Z Google

    Resa and her team did a great job. Delivered in a timely fashion and the new carpet looks great!

    Paul Marshall
  • 5

    2026-05-14T05:34:09.549Z Google

    FCI did a great job on our carpet install. Ryan provided excellent communication every step of the way. I was able to text him when I had a couple questions and he was super responsive. I shopped so many places and price, quality and communication were my top 3 deciding factors. Fast turnaround from when I placed my order. I can’t speak highly enough about their installers. 5 bedrooms and a hallway done in about 8 hours. They’re one of the only places who will move all the heavy furniture. They’re took beds apart and put everything back exactly where it was. I will definitely use them again and highly recommend.

    Julie Schoch
  • 5

    2026-05-14T05:34:09.549Z Google

    Ryan with Floor Coverings International is the consummate professional. He is timely and honest! Use him!

    Ryan Thompson
  • 5

    2026-05-14T05:34:09.549Z Google

    Austin and his team were outstanding from beginning to end. My mom absolutely loves her new floor..

    Andy B
  • 5

    2026-05-14T05:34:09.549Z Google

    Our floor is beautiful! The whole experience went smoothly even with a few hiccups. Each hiccup was addressed quickly and professionally. The end result was amazing. Thanks to Jay and the install teams for a job well done.

    Brandy Kirkpatrick
Showing 1-10 of 48199 reviews