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Average Rating

4.89

52916 Reviews

5 Stars

41448 Reviews

4 Stars

787 Reviews

3 Stars

183 Reviews

2 Stars

167 Reviews

1 Star

710 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

52916 Reviews

  • 5

    2026-10-17T05:42:22.178Z • HomeAdvisor

    Everything/everyone was absolutely excellent....this compay has it down...can't say anything negative! The tiler,Jason did above and beyond...reattached the radio under my cupboard. Helped us take an old cupboard handle. He and Tad were so polite always using our names and sweeping up the floor. Really AMAZING! Thought the days of great business was gone..it's not with this company.

    Mary S.
  • 5

    2026-10-17T05:42:15.225Z • HomeAdvisor

    Don and his team were very responsive and ensured that the carpet I chose for my garage project was the perfect fit and material. It was a small job, but Don treated me very well and always got back to me quickly. The finished job exceeded my expectations and looks fantastic! I look forward to working with Don again on other projects I'm sure I will have in the future. Thanks.

    Andy M.
  • 5

    2026-10-17T05:42:11.451Z • HomeAdvisor

    Cameron & Brian were personable and professional. They did everything they said they would do cheerfully and on time. They didn't just take an order, but showed up a few times during the install just to check on progress. The installer was great. I live in a condo & because of yellow jackets on my deck he had to do all his cutting 1 floor down in the garage. Many trips up & down. I think that was going above & beyond. When Cameron & Brian came to do the final walk through I was having problems putting new casters on my kitchen chairs & they stayed to help me get them all changed. Will call them again when I need new flooring in my bedrooms.

    Beth J.
  • 5

    2026-10-17T05:42:06.648Z • HomeAdvisor

    we've overcome some setbacks, these setbacks and their determination to find and implement the solution shows their integrity and customer satisfaction goals. would highly recommend them to anyone who gas flooring needs.

    Ray K.
  • 5

    2026-10-17T05:42:06.638Z • HomeAdvisor

    Thanks

    Al S.
  • 5

    2026-10-17T05:41:54.888Z • HomeAdvisor

    Mark and Jenny are amazing! As a new homeowner I had to redo my floors right away due to a flood. Mark personally came to my home and asked me what my tastes were. He then went out to his car and pulled the exact flooring I wanted. His team is incredible. I couldn’t be home while the work was being done so they called and sent pictures along the way so I knew what was going on. I won’t need flooring for a while but when I do, I know who I’m calling!

    Eve S.
  • 5

    2026-10-17T05:41:51.351Z • HomeAdvisor

    Mark the owner is very professional and actually spent a lot of time on our job site. He made sure that everything was being installed correctly. His main guy Edwin , is a perfectionist. If he doesn't like the look of something he will correct it. He is a master woodworker and he did a superior job. You don't find companies like this out there that often. I highly recommend this company for all your wood flooring and carpet install.

    Alex P.
  • 5

    2026-10-17T05:41:22.791Z • HomeAdvisor

    "Though the whole process you guys were great to work with. For starters you Listened to my wants and needs. Your installers worked with me at all times asking questions and my input which was much appreciated. The installers did a fabulous job." (Score 10 out of 10)

    Jim K.
  • 5

    2026-10-17T05:41:15.438Z • HomeAdvisor

    We moved into a home in Lakeway that had outdated, scratched, shiny cherry wood flooring and filthy carpets. We were prepared to tear everything out and start from scratch if necessary. Kevin and Shelly promptly responded to our inquiry, sat down with us, walked us patiently through all our options and built a plan that met our needs. As others have commented, they listened to what we wanted and did not pressure us to do more than we were comfortable with. We were able to refinish the wood floors and upgrade the carpet at a reasonable price. The contractors were professional, courteous, efficient and competent. There were a few midstream changes that I made which were handled cheerfully by Kevin and his team even though they weren’t part of the original plan. A few weeks after the job was done another contractor damaged the wood floor finish and although we haven’t yet resolved the repair, Kevin continues to be responsive and helpful. There are a lot of choices out there for flooring and a lot of contractors providing services. Kevin and his team delivered a solution that was right for us and a quality result that we are proud to own.

    Mark N.
  • 5

    2026-10-17T05:41:03.979Z • HomeAdvisor

    Great customer service, installation, pricing and quality. We are so happy we called Kevin at Floor Coverings International Lakeway. From the start of the process, Kevin was all about helping us find what we really wanted. He spent quality time talking with us, not selling. He asked questions, made sure we prioritized our needs, provided us options and overall did a great job guiding us to the decisions we made. We needed to find carpeting which would be pet-friendly - resisting pulling and stain resistant not only from dogs but from our toddler too! The information Kevin gave was clear and factual, but he injected in enough of his experiences with others and opinion too. All of this time up front allowed us to select the carpet and padding we really wanted in our 12 year old home. Kevin didn't over promise. Once we selected the carpeting, he quickly confirmed availability and within a few days we agreed on an installation date. The install crew was very professional, friendly and careful! They took the time even when removing old carpeting and padding to do a clean job, but also kept up with the cleaning as they progressed. The challenging stairway install was done slowly and carefully. Overall, we are very happy with the installation time and process. Once completed, the first impression people get when entering our home has changed dramatically - the carpeting looks luxurious and adds appeal to the home. The denser padding and the thicker than builder grade carpeting also feels so much thicker - it makes me feel taller! Go with Kevin at Floor Coverings International Lakeway. You will at least benefit from his knowledge, but can also add great carpeting to your home.

    Tom B.
  • 5

    2026-10-17T05:41:03.979Z • HomeAdvisor

    Josh Pederson was a joy to work wirh and extremely professional. After all the companies that I worked with, Josh was hands down the best at his job! I couldn't be happier with the end result. My floors are gorgeous! The installers were professional, kind, and they finished the job in one day and cleaned up after themselves beautifully, I will be using them again in the future. Josh, you are a delight to work with and I look forward to working with you again when I am ready to carpet my basement, Thank you for everything you are awesome!!!

    Shaun A.
  • 5

    2026-10-17T05:40:06.945Z • HomeAdvisor

    :)

    George B.
  • 5

    2026-10-17T05:39:27.436Z • HomeAdvisor

    Great job!

    Tina A.
  • 5

    2026-10-17T05:39:16.712Z • HomeAdvisor

    I met with several companies when needing to replace my main floor hardwood laminate flooring. It was not a difficult decision once I met with Joe and Josh, that I would hire them for the job! They have high quality standards, provided clear pre-install information, great delivery communications, before install updates, and communication throughout the install. They went above and beyond my expectations, protecting my main floor appliances, etc. and upstairs from dust, and made it so easy for me! Joe and his team was kind, honest, and made sure I was satisfied with the completed job! I honestly can't say enough good things about them and will definitely use them again for my future flooring needs. I LOVE my new floor! If you're searching for a company to do your flooring project, you just found it in Floor Coverings International!

    Lori U.
  • 5

    2026-10-17T05:34:10.275Z • Google

    Had pretty much our whole house redone, guys did a great job 10/10 would use again thanks Josh

    Jordan Green
  • 5

    2026-10-17T05:34:10.275Z • Google

    We had a great experience with Floor Coverings International of Temecula Valley! Our project involved replacing the tile in our foyer with hardwood and adding a custom wood medallion. What made it tricky was that the new flooring had to connect to the existing hardwood in three different areas, and we wanted everything to look like it had always been there. Jeremy and Sheri were great to work with. They handled all the coordination, kept us updated, and helped bring everything together. Shane and his crew did an amazing job with the installation. You honestly can’t tell that the foyer was ever tiled. The hardwood blends seamlessly with the rest of the house, and the medallion looks absolutely stunning! It was definitely worth the wait. We’re so happy with how everything turned out and would absolutely recommend them!

    Rustin Rohani
  • 5

    2026-10-17T05:34:10.275Z • Google

    Excellent

    Paul
  • 5

    2026-10-17T05:34:10.275Z • Google

    We had a wonderful experience. Having large samples to see in your home was a huge plus. The crew did a great job with installation and we are very pleased with the results.

    Kevin Thissen
  • 5

    2026-10-17T05:34:10.275Z • Google

    From beginning to end, it was easy and efficient, and felt like we were working on the project collaboratively. It was just my bedroom that I was revamping, but Reinel made me feel like that’s all he was working on at the time. I would definitely recommend.

    Barbie Atkinson, LPC-S
  • 5

    2026-10-17T05:34:10.275Z • Google

    Above & beyond in expertise & professionalism! Work was completed in a timely manner. Crew was kind & courteous! Would highly recommend & definitely use again for future installations!

    gayle jones
Showing 1-10 of 52916 reviews