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Average Rating

4.89

48367 Reviews

5 Stars

41448 Reviews

4 Stars

787 Reviews

3 Stars

183 Reviews

2 Stars

167 Reviews

1 Star

710 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

48367 Reviews

  • 5

    2026-05-02T05:37:51.045Z Google

    From beginning to end, I had a great experience working with Jim on new flooring in my home. For the initial consultation, Jim spent 2-3 hours at my home, patiently explaining the details of various types of flooring. He did not rush at all, and it was evident to me and my husband that Jim is very knowledgeable about flooring - both the science and the process. I was impressed by his thoroughness, friendly demeanor, and excellent customer service. We got several other quotes from other flooring companies, and ultimately decided to go with Jim because of the fair pricing and our impression that he is trustworthy and would do a great job. When we were going back and forth on which colors/materials to use, Jim kindly came to our home a second time and patiently showed us samples again. His communication was always prompt and professional. He would respond to texts during evenings and weekends, beyond regular business hours. His son installed vinyl in our living room, and he had a crew install our new carpet the next day. All the installers arrived on time and did a fantastic job. I recommend Jim/his team without hesitation to anyone who is looking for top quality flooring and a hassle-free experience.

    A. D.
  • 5

    2026-05-02T05:34:09.738Z Google

    We had the entire upstairs of our house done, and the work was incredibly well done. The workers were efficient, polite, and cleaned everything up before leaving. Would definitely recommend this company to anyone looking to have carpeting done in their home.

    Cynthia Pratt
  • 5

    2026-05-02T05:34:09.738Z Google

    New local owners Cheryl and Steve Bickford are going to take over this market 👏

    chloe thurlow
  • 5

    2026-05-02T05:34:09.738Z Google

    We had a great experience with Floor Coverings International from start to finish. They came directly to our home with a wide range of samples, which made it so much easier to compare options alongside our existing floors, furniture, and finishes. That level of convenience really took the stress out of the selection process. Scheduling was quick and efficient—they were able to get us on the calendar within a couple of weeks. The installation itself was incredibly fast (our stair runner was done in about an hour), and the team did a fantastic job cleaning up afterward. Joey, the owner, was on-site during the installation to oversee everything and make sure we were completely satisfied, which we really appreciated. Highly recommend this company and will definitely be using them again for our next flooring project!

    Amanda Sinha
  • 5

    2026-05-02T05:34:09.737Z Google

    Outstanding service from start to finish. Very professional.

    Sandra Gibbons
  • 5

    2026-05-02T05:34:09.737Z Yelp

    Great experience from start to finish! Janie was amazing. Answered all our questions and responded quickly to every additional question I texted her. Kevin was friendly, helpful and kept us informed. The crew was great as well. Flooring and baseboards are absolutely beautiful. I had several estimate meetings. Save yourself the headache and call FCI first.

    Kim L.
  • 5

    2026-05-02T05:34:09.737Z Google

    The entire staff at Floor Coverings International are professional and responsive. They are a local small business and I highly recommend them. We were moving into a 1920s house with carpet in several rooms that was over 40 years old. Carter and Cam came for the initial assessment and estimate and provided lots of options for us. Once we put down deposit- it was less than 2 weeks before installation. Garrett helped us through the prep for installation and was very helpful. The installation crew was awesome - showed up on time and did a very thorough job. Cleaned up after - to include vacuum and debris removal. We plan to use this small business for future efforts.

    Roberta Jameson
  • 5

    2026-05-02T05:34:09.737Z Google

    We had an excellent experience with Flooring International and highly recommend them. Wendy , the owner and our main point of contact, was incredibly professional, attentive, and helpful throughout the entire process. She took the time to answer all of our questions, guide us through our options, and made everything feel smooth and stress-free. The quality of both the materials and installation was outstanding. Their team delivered exceptional craftsmanship, paid close attention to detail, and completely transformed our space. It was clear they genuinely care about the quality of their work. What truly set them apart was their ability to outmatch the best quote we had received while still providing superior materials and service. Wendy and her team were also extremely helpful when it came to payment, making the process easy and manageable.

    Jorge Vázquez
  • 5

    2026-05-02T05:34:09.737Z Google

    I wish I could give FCI six stars! Quick, fair estimate and accommodating service. The rep was more than willing to use pre-purchased material (vinyl flooring) we had on hand. The install was quick but 125% top quality. Call them for your flooring need's

    David Nordmeyer
  • 5

    2026-05-02T05:34:09.737Z Google

    Great experience from start to finish! Janie was amazing. Answered all our questions and responded quickly to every additional question I texted her. Kevin was friendly, helpful and kept us informed. The crew was great as well. Flooring and baseboards are absolutely beautiful. I had several estimate meetings. Save yourself the headache and call FCI first.

    Kim Lynch
  • 5

    2026-05-02T05:34:09.737Z Google

    What a great experience, we have been waiting to redo our floors for years and we finally decided to move forward.Joe came to our house, measured and took lots of time to help us with our options.The company was helpful, reasonably priced and professional from start to finish. We love our new floors and would recommend to anyone looking for a great business to help you move forward.

    rachel tsuruda
  • 5

    2026-05-02T05:34:09.737Z Google

    We used Floor Covering International after moving into our new house. We replaced the old, original carpet throughout our entire house. Quality and price were important to us so we got estimates from several companies, but Floor Covering International was the best. Everyone we came in contact with was friendly and went above and beyond. John was very responsive and patient as he walked us through several options. The father/son team, Jose and Andreas, who installed the carpet installers were fantastic, too! They worked quickly but were very meticulous and detail oriented. We had such a good experience with Floor Coverings International that we returned to purchase replacement carpet when we experienced extensive water damage to our home 6 months later. We knew that we could trust John and his team to take care of us, which was very comforting during a highly stressful time for us.

    Marla Read Capper
  • 5

    2026-05-02T05:34:09.737Z Google

    Joey and his team were very responsive with every question we had in the bidding process. This firm uses quality materials and are very willing to work with customers to achieve the best possible outcome for any flooring needs. We highly recommend Floor Coverings international!

    Paul Blahunka
  • 5

    2026-05-02T05:34:09.737Z Yelp

    I was very impressed with the high level of service at H winter. They are knowledgeable, friendly, courteous and really aim to please. they know how to decorate and put the tiles together so it works for your situation. Dawn was outstanding and Claudia Was very helpful. They know their tiles and work very well and quickly to help you.

    Anna M.
  • 5

    2026-05-02T05:34:09.736Z Google

    They did a great job replacing my old cork tile floor with new cork tiles. They did the job quickly and the results exceeded my expectations. Fast, great work AND at a reasonable price. I highly recommend Floor Coverings International and will use them again should the need arise.

    Len Stevens
  • 5

    2026-05-02T05:34:09.736Z Google

    Very professional on time and cleaned up after. Finished on time

    Judy Estrada
  • 5

    2026-05-02T05:34:09.736Z Google

    Natalie was great. She came out for the estimate quickly. We got a very fair price. She worked with us on all our needs and stayed in communication with us. We are very happy with the installation and how everything looks.

    Jeff Douglas
  • 5

    2026-05-02T05:34:09.736Z Google

    I’m very happy with the flooring I just got installed. The quality of the flooring seems very good. Danika and Mark were very helpful and responsive.

    betsy smith
  • 5

    2026-05-02T05:34:09.736Z Google

    From beginning to the end, my experience with floor coverings international was a complete pleasure. The installers were very neat, professional, and extremely courteous during the entire installation. Mike, the person who helped me choose the flooring, was also very attentive, professional, and a pleasure to deal with. I highly recommend this company Based on my very positive experience.

    Diane Mora
  • 5

    2026-05-02T05:34:09.736Z Google

    Quick and professional. I will use their services again

    Stephen Harris
Showing 1-10 of 48367 reviews