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Average Rating

4.89

48336 Reviews

5 Stars

41448 Reviews

4 Stars

787 Reviews

3 Stars

183 Reviews

2 Stars

167 Reviews

1 Star

710 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

48336 Reviews

  • 5

    2026-05-19T05:34:11.383Z Google

    Working with Linda on the flooring for our lake home remodel was a great experience from start to finish. We absolutely love the new flooring and how using it throughout our entire space opened everything up and made our home feel larger, brighter, and more connected. She was incredibly helpful throughout the process, especially choosing a color that complemented the wood walls without matching, which would have overwhelmed the eye. On her recommendation we chose a slightly lighter option for our downstairs bedroom. It turned out even better than the original plan and fits the space perfectly. She also helped me design our mocha wood staircase, now a showcase feature in our home. It adds warmth, character, and an upscale feel that really elevates the space. Linda’s eye for design, problem-solving, and willingness to go above and beyond made a huge difference in our remodel. We are so grateful for her help and couldn’t be happier with how everything turned out.

    Ruth Hetland
  • 5

    2026-05-19T05:34:11.368Z Google

    I received a very thorough estimate on what the cost of the entire project from start to finish. I feel their representative James was very knowledgeable about all the products they sell and gave me lots of options. When he came to give me an estimate he brought dozens of samples so I could choose exactly what I wanted. Once I had decided which product I thought I would like he gave me all the information on that particular one , how it would hold up over time, warranty and options. I would highly recommend him to anyone with any type of flooring project. I would tell them he is fair, honest and very knowledgeable and gives it to you straight no hidden fees or add on’s.

    Durk Durkin
  • 5

    2026-05-19T05:34:11.368Z Google

    We’d absolutely choose Floor Coverings International again because of the Project Manager Max and the skilled & friendly installers. By the end of day one, we were so blown away by the beautiful transformation that we ordered more for another space.

    Leda Elia
  • 5

    2026-05-19T05:34:11.368Z Google

    We had the absolute best floor choosing/buying/ install experience with these folks at Floor Covering International. We walked into the office and owner Krista had this confidence about her that we had come to the right place. We were unsure of our timeline, unsure of our choices and unsure of what we were doing. Krista had the confidence that Amanda was who we needed to talk to. I was encouraged to send my dream pics to Amanda so she could bring samples. Amanda was completely available to us and showed up (and hosted 3 of our closest friends) and again had this confidence that we’d be satisfied. Amanda answered ALL questions and assured us that she’d be available during installation. Then came Robert for install. What an artist! I was anxious that he wouldn’t understand my concerns and that he might mansplain to me. He did not. He was professional, interested in my opinion, honest when he detected that I was uncomfortable and honest with me about his progress. Amanda continued to be available to me. Not one time did anyone blame or complain. Everyone took responsibility for their part and that means so much to a customer. I am definitely working with these folks again in the future and will recommend them to everyone.

    laura murphy
  • 5

    2026-05-19T05:34:11.367Z Google

    Great company to work with! The vinyl stair treads at the office I work for (Mactac) needed replaced. I was tasked with finding a company to do the repairs and Floor Coverings International was close and offered a good price for the materials and labor. Will definitely be calling them again for any future flooring issues at the office!

    Jessica Kekel
  • 5

    2026-05-19T05:34:11.367Z Google

    We had an outstanding experience working with William and Maribel Torres. From the very beginning, they went above and beyond to help my wife and me find the perfect flooring for our home. They were knowledgeable, patient, and truly cared about making sure we were happy with our decision. What impressed us most was their dedication throughout the entire process. William and Maribel consistently checked in with us to make sure the work was being completed properly, safely, and on time. Their communication was exceptional — they called us right away whenever there was an update and genuinely cared about how everything was going. It’s rare to find a company that treats customers with this level of professionalism and care. Their staff worked efficiently, safely, and delivered excellent results. We have never experienced this kind of customer service before. We highly recommend this company to anyone looking for quality flooring and a team that truly values its customers. Thank you again, William and Maribel, for making this such a smooth and positive experience!

    Nicholas Pagan
  • 5

    2026-05-19T05:34:11.367Z Google

    Great group to work with. Excellent with keeping everyone informed. Would hire them again.

    Stephen Glowacki
  • 5

    2026-05-19T05:34:11.367Z Google

    I was overly impressed with the sales crew and installation crew. I would highly recommend this company to anyone..

    David Dabbs
  • 5

    2026-05-19T05:34:11.367Z Google

    FCI put new flooring in on my yacht. Not an easy task with all of the hatches that needed access and working on a moving boat! They did a FANTASTIC job! I also had a timeline which they made with time to spare! I highly recommend them!

    Jim McCorkle
  • 5

    2026-05-19T05:34:11.367Z Google

    John sent out one of his carpet technicians to fix a bulge in our carpet. He moved and replaced the furniture and was in and out in less than an hour. He was very professional, courteous, and respectful of our home. Thank you!

    Larry Fousie
  • 5

    2026-05-19T05:34:11.367Z Google

    The best! Robin and his team were so professional and friendly. Excellent recommendations (I wasn't super sure about which way I wanted to go with a new wood floor, and Robin was very helpful), and the install folks (Jeff and his son) were great! These guys are awesome; highly recommend. My new floors look amazing.

    Kathryn Knight
  • 5

    2026-05-19T05:34:11.367Z Google

    Joe was very insightful and helpful with the choices we were looking for our new floor in the living room, dining and kitchen area. The color of our floor matches beautifully our furniture. Everything was done timely and professionally. We also added carpet to one of our bedroom. It was done well. Joe was present throughout the whole installation and made sure the work was done with perfection. We are very happy with our new floor.

    Monica Avila
  • 5

    2026-05-19T05:34:11.367Z Google

    We recently had cork flooring installed in our patio through Floor Coverings International and could not be happier with how it turned out. The floors look incredible, and the whole experience from start to finish was smooth and professional. The team was easy to work with, communicated well throughout the process, and the end result speaks for itself. If you are looking for a flooring company that delivers on quality and service, I would not hesitate to recommend Floor Coverings International.

    Karolyn LaLonde
  • 5

    2026-05-19T05:34:11.367Z Google

    Excellent resource for flooring. We had carpet replaced and we were amazed by the quality of the carpet and installation. But what I found remarkable is the customer service and timeliness. Workers were there on time and worked around our schedule. Owners were there to give us the quotes and were there to inspect the work and give us warranty and cleaning advice. We looked at several flooring companies and this was clearly the best.

    Gary Barnes
  • 5

    2026-05-19T05:34:11.367Z Google

    Excellent job! Highly recommended 👍👍👍

    Marria Mo
  • 5

    2026-05-19T05:34:11.367Z Google

    Highly recommend FCI for all of your flooring needs!!! We had James come out to replace carpet upstairs, as well as the hardwoods downstairs. Throughout the entire process, the communication was perfect and punctual, with updates given consistently. Both crews were efficient and mindful on prep & cleanup as well. Overall it was a great experience from start to finish!! A++++

    Josh Adams
  • 5

    2026-05-19T05:34:11.367Z Google

    I had the pleasure of working with Patrick and Payton on retiling my shower. They responded to all questions promptly and kept me updated on the status and timeline of their work. Jefferson laid the tile once it arrived; it looks wonderful and sealed perfectly. I no longer have the waterproofing issues I had before redoing my shower. I would recommend them to anyone in need of new flooring or tiling.

    Preston Hall
  • 5

    2026-05-19T05:34:11.367Z Google

    From initial consultation to end product Floor Coverings International were wonderful! Our floors needed work and we were told by a previous contractor that they could not be refinished. Rachael and Elizabeth assured us they could refinish. Their knowledge, professionalism, timeline and price convinced us to move forward with the job. Answered a ton of questions, help picked out a stain color and explained the process step by step. The crew were great! Clean and efficient Within days we had beautiful refinished floors! We will definitely be using Floor Coverings International again and would highly recommend to everyone. Pics are of old worn floors and the beautiful finished product

    Alison Gull
  • 5

    2026-05-19T05:34:11.366Z Google

    Highly recommend! Everyone was kind and professional. Very efficient!

    Kara McNeil
  • 5

    2026-05-19T05:34:11.366Z Google

    We used Floor Coverings International for our basement project. Michael didnt carry the floor we wanted (it had to match the floor upstairs) so he found it for us and got us a great deal. His crew did an amazing job. Couldn't be happier! I strongly recommend!

    Jean Francois Pare
Showing 1-10 of 48336 reviews