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Average Rating

4.89

45940 Reviews

5 Stars

41448 Reviews

4 Stars

787 Reviews

3 Stars

183 Reviews

2 Stars

167 Reviews

1 Star

710 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

45940 Reviews

  • 5

    2026-02-11T05:34:17.144Z Google

    Good customer care Great presentation of different products and options. I will refer

    bbpanzu (Rainbrony213)
  • 5

    2026-02-11T05:34:17.144Z Google

    If you’re looking for flooring, look no further. Patricia is responsive, and someone you can trust to guide you through the flooring process without pressure. If you value professionalism and clear communication, she’s the one to call.

    Matthew Weld
  • 5

    2026-02-11T05:34:17.143Z Google

    No one wants to buy new carpet, but I couldn’t have had a better experience than with Brian and his team. He came to the house with a van full of samples. He gave me many options and was very patient and helpful advising on my situation. About a week later I’ve got beautiful new carpet. Jeff and his install team did an amazing job. Jade’s constant contact through the process and follow up made sure I was well taken care of and fully satisfied. 5 star service. Thank you so much!

    Ananda Lantaff
  • 5

    2026-02-11T05:34:17.143Z Google

    John Lussier was amazing! He was professional, friendly, communicative, on-time, fair and made the carpet installation seamless for my client. I would definitely use him and his team again!! The installers were excellent, too!

    Susan Boning
  • 5

    2026-02-11T05:34:17.143Z Google

    Asit was very helpful throughout the entire process and extremely professional

    Seda Kiziltug
  • 5

    2026-02-11T05:34:17.143Z Google

    Great service and thorough research. Easy to work with.

    Deepak Mistry
  • 5

    2026-02-11T05:34:17.143Z Google

    I've had the pleasure of working wirh Patricia and Scott at Floor Coverings International, and I can confidently say they are exceptional. They are extremely communicative, detailed-oriented, and truly willing to go above and beyond to make sure everything is done right. Their professionalism and care set them apart, and it shows in the quality of their work and relationships. Highly recommend working with them.

    Yudy Castiblanco
  • 5

    2026-02-11T05:34:17.143Z Google

    From the start it was a great experience and very glad to have contacted Floor Coverings International. We were able to have a in-home free quote appointment very quickly after initial reaching out to them. Larry was absolutely great, explaining the challenges that were posed by our flooring, which led us to decide on carpeting in the basement instead of vinyl planks. There was no pushing of products, instead explanation what the different options and costs associated with them were. The team that came out were professional, courteous and friendly and had the job done which seemed in almost no time. It was a pleasant surprise that they had reached out again after the job was completed to set another appointment to double check on the work that was done, and if anything had to be adjusted etc. Larry again was absolutely great, and provided valuable feedback on care and maintenance of the product. We went with a Canadian product/company, and it looks absolutely fantastic, making the basement look like a completely different room. For any future flooring projects we would definitely reach out to this team again. Thank you Larry, Anne and Team for a great experience!

    J H
  • 5

    2026-02-11T05:34:17.143Z Google

    Floor Coverings International was absolutely incredible not only from the pristine work that was completed - promptly and ahead of schedule, but their service manager Phillip is an absolute joy to work with. I will be referring and using this company as my preferred vendor in the future for all jobs. Thank you thank you thank you!

    Kaelan H
  • 5

    2026-02-11T05:34:17.143Z Google

    I worked with the owner Joseph. The moment I met him I knew that he was going to be honest, and trustworthy. He guided me in making the right decision about the carpet I needed to change at my office, and didn't try to upsell me.

    Sj Shah
  • 5

    2026-02-11T05:34:17.143Z Google

    Jason and Caleb were super prompt, polite and flexible in walking me through options that would work within our space and within our budget. We decided to postpone our project for the moment but will pick this back up later in the year and Floor Coverings International will be our first call when we're ready to get rolling.

    Chris Lane
  • 5

    2026-02-11T05:34:17.143Z Google

    This company is top notch! I am so happy with the flooring they installed throughout my house. They were not only incredibly professional, but also very personable and customer service oriented. Alycia and Jeff were so great to work with...always happy, always responsive, always willing and ready to help with any issues that came up or decisions I needed to make. They started feeling like friends after all was said and done. They get an A+++ rating from me!!

    Evette Auerbach
  • 5

    2026-02-11T05:34:17.143Z Google

    The entire process was smooth and easy using FCI! I booked an appointment online for an in-person consultation. They showed up when they said they would, we discussed different options, and expedited our project quickly. I couldn’t be more happy with the result. I appreciated the timeliness of the in-home consult and expertise of Tim L regarding the products! I will be using them from now-on for our floors!

    Miriam Bernstein
  • 5

    2026-02-11T05:34:17.143Z Google

    FCI was very responsive and efficient throughout the whole purchase and installation process.

    K Heal
  • 5

    2026-02-11T05:34:17.142Z Google

    They were fabulous to work with very organized and very customer friendly. They were easy to get in contact with and I loved having a contact person that I could go directly to to ask questions. Great price great value great service I would use them again.

    Adrianna Kaser
  • 5

    2026-02-11T05:34:17.142Z Google

    Jim and the installers at FCI are top notch folks. Jim's quote was competitive and detail oriented. Our installers, Luk and Rocky were great and efficient. I would recommend FCI to anyone. Really nice folks. (They also did about 300 sq.ft. of tile removal in the kitchen and removed carpet in 4 rooms. They had to match existing LVP and laced it in PERFECTLY!)

    Sean Purdom
  • 5

    2026-02-11T05:34:17.142Z Google

    This team’s attention to detail was impressive. From the in home consultation to final follow up, they made sure everything was done right. They even checked back after completion to ensure our satisfaction, which speaks volumes about how much they care. Our new hardwood floors are stunning and have completely changed the feel of our home.

    Silas Ridge
  • 5

    2026-02-11T05:34:17.142Z Google

    The finished project looks amazing. They really seemed to go out of their way to make the process as easy as possible.

    Ed Rule
Showing 1-10 of 45940 reviews