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Average Rating

4.89

48062 Reviews

5 Stars

41448 Reviews

4 Stars

787 Reviews

3 Stars

183 Reviews

2 Stars

167 Reviews

1 Star

710 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

48062 Reviews

  • 5

    2026-04-20T05:38:43.671Z Google

    You can tell a lot about a company by how they stand behind their service. Floor Covering International Mesa did that and beyond. We ordered carpet from another vendor but hired Floor Coverings to do the install. They came out and measured, we ordered the carpet and they did the install. We did ask that there would be no seam. Unfortunately, there was a small seam. After discussing this with Kris, she immediately told us she would correct the problem. She reordered the carpet for the entire room and reinstalled the carpet at no charge! Kris was professional throughout the process and wanted to make sure we were 100% happy with the results. Outstanding service and a great team to work with!

    clover lee
  • 5

    2026-04-20T05:34:09.228Z Yelp

    They were honest, on time, did an excellent job of installing carpet on our stairs, and had great attitudes! I highly recommend them!

    Beth D.
  • 5

    2026-04-20T05:34:09.222Z Yelp

    Justin and Robin truly have this business down to a science. From the very beginning, I knew I was in good hands. The convenience of the mobile showroom--paired with Robin's incredibly patient, enthusiastic, and knowledgeable approach--made the entire selection process both easy and enjoyable. Even after our appointment, when I found myself browsing additional LVP options online, Robin remained responsive and was happy to send samples over right away.Installation day brought an unexpected challenge with an uneven subfloor, but Justin handled the situation with clear, consistent communication every step of the way. His straightforward yet personable approach made it easy to trust the process, and I felt confident throughout.The final result speaks for itself--the floors turned out beautifully. During the final walkthrough, I had a couple of minor concerns, and they were addressed promptly and without hesitation. Justin also made a point to remind me that I could reach out anytime if anything came up, which I truly appreciated.I couldn't be happier with my new flooring and am genuinely excited to show it off. I will absolutely be recommending Justin and Robin to friends and family.

    J H.
  • 5

    2026-04-20T05:34:09.21Z Google

    Excellent experience from start to finish. Brad, Courtney, and Tim were professional, and knowledgable. They were very flexible with our needs. The installers were friendly, respectful of our home, and skilled. Flooring was completed on time, and cleanup was thorough. We look forward to scheduling another project in the future. Highly recommended. Dolores Muehlberger

    Mark M.
  • 5

    2026-04-20T05:34:09.21Z Google

    Tim and Cortney provided excellent customer service.

    Tracie Sweeney
  • 5

    2026-04-20T05:34:09.209Z Google

    Excellent experience throughout the whole process. I am very glad we chose Floor Coverings International. Everyone there is very nice and easy to work with. John and Michael in the office were great to work with and and the installers James and Travis did a great job and they genuinely enjoy installing floors. Our dog loves it too. Thank you. Steve

    Steve Walker
  • 5

    2026-04-20T05:34:09.209Z Google

    I recently had a need to replace some flooring after distcovering a broken water pipe in my home. I contacted Floor Coverings International. Their approach is to "custom fit" the flooring to your exact setting and its surroundings. I liked not having to visit a large showroom where the customer worries about how much of the price is related to the cost of maintaining a sprawling showroom and its utility costs. With FCI, the overhead is not gigantic and the sales personnel provided me with the best value for a given floor covering choice. I highly recommend FCI to others for their flooring needs.

    Marv
  • 5

    2026-04-20T05:34:09.209Z Google

    I feel so fortunate to have been referred to Katy and Patrick's Floor Coverings Intl. of Bend. I had thought my project would be larger than on how I decided to proceed, as I ultimately only carpeted a stairway, but I was given the close attention and service of a much larger job. I enjoyed the whole process and will go no further than Patrick and Katy with my next home flooring improvement. They are not only very knowledgeable and professional in the flooring business but were fun to deal with. The installers were very good with their attention to detail. I came away with not only a very nice carpeted stairway but with the added benefit of two new friends in Bend. "You never know" when you step into a new environment! Thanks Katy & Patrick.

    Phil Olson
  • 5

    2026-04-20T05:34:09.209Z Google

    We had a great experience with Floor Coverings International of Eastern Iowa from start to finish. The in-home consultation made a big difference. Being able to see flooring options in our own space and lighting helped us feel confident in the decision. Nathan was excellent to work with. He went above and beyond throughout the process, always available to answer questions and talk through ideas. It never felt rushed, and his input was really helpful as we narrowed things down. We ended up choosing Cali Vinyl Longboards Icons, and we couldn’t be happier. The look fits our space perfectly, and the durability gives us confidence it will hold up well over time. Delivery and service were smooth, and everything came together just as we hoped. Overall, a very positive experience and a team I would recommend without hesitation. As you can see, we still have a ways to go in our remodel project, but floors are in and couldn’t be happier!

    Kris messner
  • 5

    2026-04-20T05:34:09.209Z Google

    FCI did a wonderful job replacing the carpet in 2 of our bedrooms. Everyone was friendly and helpful - we couldn't be happier with the final result!

    Hannah Matthew
  • 5

    2026-04-20T05:34:09.209Z Google

    We hired Floor Coverings International to replace carpet with luxury vinyl, and the entire experience was great from the initial quote to the final cleanup. The installers were professional, organized, and on time. They took great care with our walls and furniture. There were no hidden fees and no delays.We will definitely use them again in the future.

    luisa linton
  • 5

    2026-04-20T05:34:09.209Z Google

    Efficient communicative and fair. One of the few contractors that seemed to have a straightforward fluid process from initial call to completion. Thank you for carpeting my entire condo!

    Clara Hogan
  • 5

    2026-04-20T05:34:09.209Z Google

    Great experience. Fast and easy!

    Maranda Bolzenius
  • 5

    2026-04-20T05:34:09.208Z Google

    The FCI Team was great to work with!!! I really appreciated that they helped with the whole process and went above and beyond with details!

    Shandy Longcore
  • 5

    2026-04-20T05:34:09.208Z Google

    Huge shoutout to Dillon and Ashley with Floor Coverings International of Northern Utah! They were absolutely phenomenal from start to finish. The showroom that comes to you was so helpful! Super supportive, helpful, and so patient as we were navigating all the options. We weren't sure what would look best with our project, but their expertise was spot on. The installation teams were respectful of our home and did a beautiful job. They were able to help us transform our space and it’s looks amazing! The quality of the material and the craftsmanship is top-tier. We’ve already received so many compliments! Will absolutely be using them in the future for our flooring projects.

    Tera Coulam
  • 5

    2026-04-20T05:34:09.208Z Google

    We had a VERY positive experience with Floor Coverings International. We worked with David and he was very responsive when we had questions, provided us with a variety of samples, and worked with us to find the best solution to our carpet needs. All told we ended up carpeting 2 sets of stairs, getting a hall runner, and a matching area rug. All of the work was done professionally and looks great! We have lived in our house for 7 years and have been talking about carpeting the stairs for almost that long. If we had known how much better it looks, and how nice it is to walk on, we would have done it sooner. We shopped around before settling on Floor Coverings International and based on the results we made the right choice.

    Matthew Winer
  • 5

    2026-04-20T05:34:09.208Z Google

    After careful consideration, we chose Floor Coverings International Upstate SC to replace all the flooring in our 4,800 sq ft home, and we highly recommend them! We did a combo of carpet and luxury vinyl planking and both turned out even better than we envisioned. From the initial consultation, all the way through post installation, Mike's team made us feel like we were their top priority. They took the time to understand our needs, offered wonderful suggestions, were thorough and took great pride in their workmanship! Zero complaints and will use them for all of our flooring/tile work needs in the future.

    Gina Sigmon
Showing 1-10 of 48062 reviews