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Average Rating

4.89

49060 Reviews

5 Stars

41448 Reviews

4 Stars

787 Reviews

3 Stars

183 Reviews

2 Stars

167 Reviews

1 Star

710 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

49060 Reviews

  • 5

    2026-06-01T05:34:17.709Z Yelp

    Really impressed by this Poway location! I called multiple flooring stores desperately in search for additional LVP flooring to complete an already underway bathroom remodel. Chafic was the most responsive & gave his time to help me figure out if we could identify any local stock - even with the likelihood of not buying from him, he was so very kind & generous with his support. In the end, we did move forward with ordering boxes through this store because of the great service and we were surprised by how quickly they managed to get it to us (he even delivered personally & carried to my garage). Great local business we will think of first for additional flooring needs The 1 star review before mine sounds pretty unfair & misdirected. My order was for only 4 boxes and no installation, yet this store was more than gracious with their support (even after I first indicated I'd like not be buying because of the tight turnaround).

    Cody W.
  • 5

    2026-06-01T05:34:13.957Z Yelp

    Great experience from the first call with Mark to the instal completion. Carlos and his helper were professional and did a great instal. Mark was easily reached by phone for any questions or concerns. Mark walked us through the entire process. Ambi in the office was also very pleasant and professional. The carpet looks and feels great!

    Maureen D.
  • 5

    2026-06-01T05:34:10.534Z Yelp

    I am so incredibly excited for Christiane and her new flooring business! Having worked with her for years, I can tell you firsthand that she is the absolute best person to trust with your floors.Christiane is one of the most organized people I have ever met. She handles every single detail with so much care, so you never have to worry about a thing. Plus, she has an amazing eye for design! She is a total natural at visualizing a room and helping you pick the perfect materials to make your space look stunning.What I love most about working with Christiane is her wonderful personality. She is the ultimate team player--always collaborating, listening, and bringing the best positive energy to everything she does. She makes what could be a stressful renovation feel fun, easy, and completely stress-free.If you want someone who is meticulous, super organized, and just a joy to be around, you need to hire Christiane. You will love working with her!

    Stephanie N.
  • 5

    2026-06-01T05:34:10.531Z Yelp

    I had my floors replaced in 2019 by this company and have been quite pleased. I contacted them as when I had a new bathroom door installed, the threshold was not long enough. The pattern I chose was discontinued, but Jeff found a similar one and came to install it. I happily paid him as we could not find anything that came close to matching.

    Mari D.
  • 5

    2026-06-01T05:34:10.531Z Yelp

    We had Floor Coverings International replace all of our floors in our home about four years ago. I insisted on carpeting for the three bedrooms. Over time our cat ruined all three rooms. We called Michael at Floor Coverings International and he came out and gave us an estimate. We asked him if he could match the new flooring with the current flooring. Michael was able to find the identical hardwood we had throughout the rest of the house. His crew was terrific. Between my wife and I, we had a couple of health issues and Michael was very accommodating when we had to push back the installation date twice. The crew was on time and professional throughout the installation. My wife and I were able to sit at the other end of the house without very much distraction. Two days and they were done. Our floors look fantastic. We would recommend Floor Coverings International to anyone that wants first class flooring, to call Michael at Floor Coverings International.

    Tom C.
  • 5

    2026-06-01T05:34:10.531Z Yelp

    Made an appointment with Dalia to discuss placing hardwood floors in our home. She was on time, very pleasant and able to answer all questions and accommodate any requests my husband and I had, with the cost less than what we anticipated. Dalia and her team, her husband Thomas, installers Armando and Oscar, came through, and in just two days, our floors were installed and absolutely beautiful. So very happy with their work.

    Laurie J.
  • 5

    2026-06-01T05:34:10.526Z Yelp

    Hi! Thank you for reaching out I'd be happy to help.Could you please send photos and more details about the cleaning?

    Kovalchuk M.
  • 5

    2026-06-01T05:34:10.526Z Yelp

    We recently worked with Floor Coverings International and had an outstanding experience from start to finish. The team was professional, knowledgeable, and incredibly helpful throughout the entire process. They brought samples directly to our home, which made choosing the perfect flooring so much easier and more convenient.The installation was completed on time, and the quality of the workmanship exceeded our expectations. The crew was courteous, efficient, and paid close attention to every detail. Our new floors look absolutely amazing and have completely transformed the space.If you're looking for excellent customer service, high-quality products, and a stress-free experience, I highly recommend Floor Coverings International. Five stars all the way!

    Scott N Lindy W.
  • 5

    2026-06-01T05:34:10.526Z Yelp

    I have hired this company twice now for my flooring needs. They have exceeded every expectation from estimate to installation. The company supports veterans which I love

    Kim G.
  • 5

    2026-06-01T05:34:10.515Z Google

    Matt was an excellent person to work with. I trusted him from the first day. Thank you. Job was done nicely. Thank you. I will give 5 excellent.

    Susie Choi
  • 5

    2026-06-01T05:34:10.515Z Google

    I was shocked at how easy this process was. I will be honest, I don’t write reviews often. I’m busy, and most experiences are just… fine. But Devin and the team at FCI genuinely earned this one. So I’m taking the time. My floors had been bothering me for years. The old vinyl was worn out, dated, and just made the whole space feel tired. I knew I wanted to upgrade to something more fresh, but between work and everything else going on in life, I kept pushing it off.. Finding a contractor I could trust with my home and who wouldn’t waste my time felt like too big of a project in itself. Then I connected with Devin. From the very first conversation, it was clear this was a different kind of experience. After a detailed call where he asked great questions to really understand what I wanted, he came to me, showed up with samples (great options), walked me through my options without any pressure, and actually listened to what I was asking for. He was direct and knowledgeable, did not talk down to me, and gave me a clear picture of what the project would involve. No runaround, no vague estimates. The install process was super smooth. Crew removed the old vinyl, moved the furniture in the house, and installed this beautiful product. They did a great job. Transitions are clean and the floor is level. What stood out most, though, was the teams follow-through. He and Rebecca kept me in the loop the entire time and they were extremely responsive. The crew treated my home with care and respect. I’ve dealt with contractors who disappear once the deposit clears… this was the opposite of that. If you are even considering getting new flooring, please do yourself a favor and at least have Devin out for a free consultation. At a minimum you will learn a lot and meet a great guy.

    Henry A.B. Hendrix
  • 5

    2026-06-01T05:34:10.515Z Google

    We had a great experience and our new floor is beautiful!

    Robyn Woodson
  • 5

    2026-06-01T05:34:10.514Z Google

    Jason and his team did an amazing job replacing a section of the hardwood floor in my house. Extremely profesional and great team overall

    Fernando Corona
  • 5

    2026-06-01T05:34:10.514Z Google

    FCI came highly recommended and exceeded all expectations. The timeline of everything blew us away, along with the communication from their team. Marty & Bobby were extremely helpful from beginning to end. From estimate to installation, we had new floors in a matter of no time. If you are in the market for new floors, we can’t recommend this company enough!

    Regan Huser
  • 5

    2026-06-01T05:34:10.514Z Google

    Loved working with this company to get my floors to a beautiful and comfortable state!

    Ashley Reed
  • 5

    2026-06-01T05:34:10.514Z Google

    Just had a consultation and very impressed with his presentation - the extensive quality options, the work schedule timing and price estimates were fair and aligns well with value. Very impressed with consultant's expertise & diligence in considering our needs and budget. Looking forward to working with them.

    Pam S
  • 5

    2026-06-01T05:34:10.514Z Google

    The crew did a great job. Very efficient and knowledgeable.

    Kathy Aries
  • 5

    2026-06-01T05:34:10.514Z Google

    Great company. I have used them twice on commercial properties and I'm pleased with the service and product.

    Hey You
Showing 1-10 of 49060 reviews