FAQs

In our flooring project estimates, we encompass both the expenses for materials and installation. By doing so, we guarantee that your quote encompasses a manufacturer-approved installation process, which safeguards your warranty.

While exploring options for new flooring, it is likely that you will encounter multiple project estimates. Even if you decide not to engage our services, we are committed to ensuring the success of your project. Here are three approaches you can employ to compare estimates:

1. The 10% Rule: If the lowest quote you receive is more than 10% cheaper than the highest quote, it is probable that corners are being cut. Generally, the discrepancy between each quote should not exceed 10%.
2. Installation Process: To safeguard your warranty, inquire whether the installer follows a method approved by the manufacturer. This ensures that in the event of a warranty claim, no conflicts arise.
3. Online Reviews: It is essential for companies to address customer feedback online. If you observe an installer disregarding negative feedback, they may not be the most suitable choice. Additionally, ratings below four stars can raise concerns.

The entire procedure typically lasts around 90 minutes and equips you with all the necessary information to select the ideal partner for your flooring installation project. This comprehensive process covers aspects such as product selection and provides an estimate of the timeline for your project.

*This estimate may vary based on project location or for commercial-grade installations.

Our exclusive consultations simplify the flooring selection and installation process through four straightforward steps. Here’s what you can anticipate when you arrange a complimentary in-home meeting with one of our Design Associates:

1. Personal Consultation: Each appointment is assigned to a dedicated flooring professional who will be with you from start to finish, ensuring personalized attention throughout.
2. In-Home Shopping: Our Mobile Flooring Showroom® will arrive at your doorstep, showcasing over 3,000 product options. This allows you to visualize how each flooring option will complement your space’s lighting, decor, and style.
3. Budget-Conscious Proposals: Once your Design Associate understands your objectives and budget, they will provide you with multiple proposal options that strike the perfect balance between price, product quality, and installation.
4. Fast Quotes: During your consultation, our Design Associate will promptly deliver complete proposal options for your flooring project on the same day.* Please note that larger projects may require up to 48 hours to deliver a complete proposal, and commercial project estimates will vary.

*Please note that larger projects may take up to 48 hours to receive a comprehensive proposal. Commercial project estimates may vary.

Absolutely! Floor Coverings International® provides a range of financing options to fit your budget, subject to approved credit. In addition to the cost of your flooring project, we will furnish you with payment terms and opportunities for each alternative we propose.

Floor Coverings International® offers a warranty of at least one (1) year on installation and workmanship, with extended warranties available at select locations. For details, please contact your local branch. Additionally, the majority of our flooring products include a factory-direct limited warranty that safeguards against manufacturer defects. These warranties typically extend for up to 10 years, ensuring long-lasting protection and customer satisfaction

Yes! The products showcased in our mobile showroom come with a factory-direct limited warranty. This warranty provided by the manufacturer offers coverage for product defects, ensuring that issues like stains on a stain-resistant carpet are addressed.
It’s important to note that these warranties generally do not cover regular wear and tear, and their typical duration is up to ten years.

Many of our Floor Coverings International® locations have local warehouses or storefronts, but visits are usually by appointment only.
Most customers browse our products at an on-site consultation. We bring our entire flooring catalog to each appointment, so you can visualize how different materials and designs will look in your unique space.

Before scheduling a free consultation with our Design Associates, here are four design tips to kick-start your flooring selection process:

1. Choose Complementary Colors: Select colors that harmonize with the overall color scheme of the space, creating a cohesive and visually pleasing environment.
2. Use Contrasting Textures: Incorporate textures that contrast with other elements in the room to add depth and visual interest.
3. Consider Functionality: Keep in mind the purpose of the room. For example, avoid using carpeting in kitchens where it may not be the most practical choice.
4. Embrace Your Unique Style: Express your individuality and personal taste through your flooring selection. Don’t shy away from exploring different styles that resonate with you.

When you’re ready to delve deeper into these design considerations, our Design Associates will be there to expertly guide you towards finding a flooring product that perfectly matches your style and preferences.

The cost of solid or engineered wood flooring installation depends on material costs and the time required to remove existing flooring, prepare the area, install the wood flooring, and clean up the space. Installing hardwood floors is complex, but you can trust our experts to do the job right—and quickly! Our wood floor installation services set the industry standard for quality and attention to detail. 

Solid wood and engineered hardwood are both exceptionally durable flooring options. Perhaps the biggest difference is refinishing: Solid hardwood floors can be refinished several times due to the depth of the wear layer, so it’s easily repaired if dented or deeply scraped. Engineered wood floors have a much shallower wear layer, though their thickness varies; some can be refinished a couple of times and others not at all.  

Laminate flooring is quickly becoming a popular flooring choice throughout the nation. Whether you are budget-conscious or want a floor that is easy to care for with no special requirements, Floor Coverings International® has a great selection that we can show you from the convenience of your own home with our mobile flooring showroom™.
Laminate flooring is protected by a tough exterior layer and is coated in resin, making it an incredibly durable floor covering. It is resistant to scratches, impact damage, and doesn’t mar easily. Laminates are designed to withstand more wear than any other floor coverings, which makes it an excellent option for a busy household.
Additional advantages for choosing laminate flooring from Floor Coverings International® is how well it repels stains, is fade-resistant, and is impervious to moisture. These properties make it easy to clean and maintain.

Laminate

• Laminate is made primarily of high-density fiberboard, covered in a photographic image and a transparent protective wear layer.
• Laminate flooring is specifically intended to mimic hardwood, so it is available in a wide range of wood-like patterns and colors.
• An alternative to hardwood is beneficial because it’s easy to maintain and can work in almost any space.
• Laminate is quite affordable and provides a cheaper alternative to traditional hardwood.

Luxury Vinyl

• Luxury vinyl flooring is made primarily of vinyl, though it may also contain fiberglass, felt, and dyes. Like laminate, it is covered in a high-resolution image with a protective top layer.
  Vinyl planks are available in as many wood look-alike styles as laminate. However, vinyl flooring is available in sheet and tile form, offering even more options.
• Vinyl is quite durable and water-resistant. It also has a built-in underlayment that can help to absorb sound and add comfort.
• Whether plank, tile, or sheet, luxury vinyl flooring is usually very affordable.

Linoleum

• Linoleum is made entirely of natural, eco-friendly materials. It usually consists of a mix of linseed oil, tree resin, limestone, and wood dust.
• Linoleum is available in many styles that mimic tile, hardwood, and other colorful patterns and designs.
• Linoleum floors are resistant to wear and tear with the right upkeep. Applying sealant to it periodically makes it even more resistant to water.
• Linoleum flooring tends to feel more cushioned and comfortable than rigid options like laminate and hardwood.

The cost of tile flooring and installation varies depending on several factors, including the type of tile flooring, the square footage required, and the amount of labor needed to remove existing flooring. The biggest variable is the chosen material; the cost of floor tiles per square foot varies widely, but our Design Associates will provide a detailed cost estimate, so you know you’re getting great value! 

Tile is an excellent option if you want a one-of-a-kind design for any room. Floor Coverings International® can help you select and install tile on any surface, from floors to backsplashes. 

The cost of vinyl flooring and installation varies depending on the selected brand and design, the square footage, and the time needed to remove old flooring. Your local flooring team will provide a detailed estimate that includes material and labor so you know exactly what is included. 

There are two primary vinyl flooring installation methods. Most manufacturers use either vinyl floor adhesive or a float and glueless method. The method professionals use depends on the type of flooring you choose. 

Vinyl plank flooring is created in multiple layers that make it stronger, quieter, and more comfortable than sheet vinyl. It also includes a coating that resists scratching and staining, and backings that contract well in high foot traffic areas. Due to all these factors, plus moisture resistance, plank vinyl flooring is excellent for bathrooms and almost any area of the home. Its applications include: 

• Bathrooms
• Kitchens
• Basements
• Family Rooms
• Laundry Rooms
• Entryways
• Living Rooms
• Bedrooms
• Home Offices

Vinyl plank is made with 3D printing technology, similar to laminate flooring, to create a top layer that mimics high-end materials and costs a fraction of their price. 

There are so many reasons that more and more homeowners choose hardwood flooring throughout their properties, such as enhanced home value, the timeless look, and the longevity of wood flooring. Wood floors create an appealing ambiance that’s natural, inviting, and universally appreciated. 

High-pile carpet might be right for you if…

• You're interested in carpet for its warmth and comfort. High-pile is known for the cozy home atmosphere it helps create.
• You don't want your carpet to become flattened over time. Despite its taller loops, high pile carpet is less likely to flatten than low carpet options.
• You love the luxurious look that full, fluffy carpet offers.

Low-pile could be a fit if…

• Your home includes allergy sufferers. A low-pile carpet helps prevent allergens from lodging within your carpet's surface.
• Easy cleaning is important to you. Low pile carpet's flatter surface makes it easier to remove stains quickly and thoroughly.
• You'd like to carpet a dining room or playroom. The low pile carpet's smoother surface allows chairs or toys to move across your flooring easily.

Shag rugs are a type of carpet characterized by a deep, thick pile, which gives the carpet a shaggy appearance (hence the name). Pile is usually made of strands of yarn or upright loops, and the part of the rug faces up from the backing. Shag carpeting is a cultural icon synonymous with 70's culture and is reemerging today with newfound popularity.

There are many waterproof flooring options available from Floor Coverings International®.
Some flooring materials are naturally water resistant, such as luxury vinyl tile, vinyl flooring, ceramic tile, porcelain tile flooring and rubber flooring.
But that’s not all…
Additional water-resistant/repellant coatings may also be available for materials such as carpet and hardwood.

The materials-only cost of hardwood flooring depends on several factors, including the type of wood chosen, the square footage of the room, and the timeline.

Our distinctive design consultations simplify the flooring installation process through four straightforward steps. When you schedule a free meeting with one of our design associates, here’s what you can anticipate:

1. Carpet Installation: Our range includes Anso High Performance Carpet with R2X Stain Resistance Technology, which effectively prevents stains and offers easy cleaning.
2. Bamboo Flooring: Experience the durability of bamboo, a type of hardwood that is highly resistant to scratches.
3. Laminate Flooring: Choose laminate flooring, which is scratch-resistant and provides a cost-effective option for repairs or replacements.
4. Tile Flooring: Opt for tile floors, renowned for their ability to withstand deep scratches from claws, while also being easy to clean.
5. Vinyl Flooring: Consider vinyl floors, which offer easy cleaning, strong stain resistance, and simple maintenance.

For an expanded selection of options, make sure to inquire with your design associate about obtaining pet-friendly floors for your home or office.

The market offers a wide array of flooring brands to choose from, and determining the best one ultimately depends on selecting the features that align with your specific requirements.
At Floor Coverings International®, we establish partnerships with renowned brands such as Shaw, Armstrong, and STAINMASTER® to ensure we provide you with the finest quality flooring materials for your installation project.
However, that’s not all…
If you already have a preferred brand in mind, we can accommodate your request by placing a special order for your installation project. We have the capability to order nearly any flooring material directly from the manufacturer.

Virtually every type of flooring material offers a high-quality version that can endure for a lifetime. Whether you’re considering tile, hardwood, or vinyl flooring, our Design Associates are available to assist you in discovering a product that aligns with your design objectives and durability needs.
Nevertheless, when it comes to commercial spaces, certain durable floors may prove more advantageous than others. For instance, durable carpet squares or luxury vinyl tiles may be considered “softer” compared to stone flooring, but they offer the advantage of being easier to replace, repair, or upgrade as needed.