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About Us

The Stars of Flooring are at your service

Shining ratings for good reasons

A girl and her dog sitting on a carpet
Expertise

Our experts take the guesswork out of the process so you can focus on recognizing your vision. They know about trending and timeless styles and are well-versed in different needs relevant to your life.

Nice floors in a mudroom area
Quality

We know the quality, source, performance, and durability rating of every flooring option we carry. No matter what you are looking for, we have options that will fit flawlessly.

A dog napping on the floor
Peace of Mind

When you choose FCI, you'll receive comprehensive service. From your consultation and installation to your follow-up appointment and future purchases, we will always work to make your life stress-free.

An FCI employee standing by a company van
Guidance

Navigating flooring options can be complex. That's why we educate you throughout all stages of your flooring journey. We want you to feel confident in making informed decisions about your home.

We promise

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To earn your trust

Our highly personalized customer experience is built around your needs and instills confidence. With our transparent pricing structure and detailed, comprehensive proposal, there are no hidden fees, and our post-installation inspection and follow-up ensure your happiness.

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To put you first

We know that you and your project are unique and with that comes specific priorities. We strive to be as convenient to you and your home as possible, making your flooring experience easy and predictable.

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That you will be 100% satisfied

You deserve to feel pride in your home. After our team installs your new flooring, we will return there so our professionals can evaluate the performance of your floor and be sure you are pleased. Our continued commitment to your product satisfaction is a service standard FCI is known for.

Our local team can bring your vision to life.

Rave reviews

4.89
Avg. Rating

"The entire experience with Floor Coverings International Cleveland was top notch from beginning to end. Matt, Nick and the entire install crew was remarkable. They were very responsive to questions and went out of their way to make it as easy for us as possible. The carpet is great, and we are so pleased! Thanks guys."

Larry Peters

"What can I say, these people really did an excellent job from start to finish. I highly recommend."

Pamela Geyer

"Very professional service and I am very satisfied. Highly recommend"

Nicole Spencer

"My experience was excellent the whole way through. From intake with Erin who was very helpful in communicating with me on my matter. And Bobby who was very efficient in responding to assess my situation and arrange for the work to be completed. And finally Gabriel and his crew who arrived and completed the work needed and cleaned his work area thoroughly. Awesome company and I would definitely recommend them if you need any work done that falls in their library of Services."

howard jones

"Highly recommended! All businesses should operate with this level of professionalism. Ethan was punctual and friendly while providing an accurate estimate to install my carpet. His install team was punctual, courteous, and efficient with flawless workmanship."

Frank Bailey

"These guys are the best! I decided I wanted to rip out my old floors and install LVP in my house. I did the demo myself and then halfway through doing the downstairs I was overwhelmed with how much work it was. I called these guys and they were speedy with the quote. They did the upstairs and all the quarter round trim and caulking and it was probably the best money I’ve ever spent on a home project lol - SO worth it! They were able to fit me in within a few days of getting the quote which was HUGE for me as I was tired of living in a construction zone and had an upcoming vacation. Thank you to Britton and Rego!"

Elizabeth Gardner

"Simply the BEST service. Ryan and Scott were a dream to work with. They went above and beyond to be sure I was happy with my results. My project was efficient and done in a clean, no nonsense way. Highly Recommend!"

Heather Palmer

"Great communications with Desiree at the office. Fast service. Mark did an excellent job restretching the carpet. Looks like new! Overall, a very pleasant experience"

Pat Colonna

"Mike and his team did significant custom work for a family member at the Cascades. Lots of angles and cuts necessary, as well as custom edging, and the install was done timely and on budget. Thanks so much!"

Bob Clyburn

"Austin and the team provided exactly what we were looking for, a five star experience from start to finish! Our floors could not have turned out better and the team was available to answer any questions we had along the way. Highly recommend!"

David Allor

"Great service and beautiful results!"

Moira Varty

"They installed carpet in my master bedroom and LVT in my new master bath. They both look great. The large Vinyl Tiles are perfect, waterproof, and the marble pattern is run just right. The installer was professional and left everything clean. My contractor didn't even have to do any little paint touch ups. Definitely recommend them."

Ruth Shockley

"Charlotte was so communicative, informative, and helpful throughout the whole process. Even when we ran into issues, she was quick to problem solve and make things work. We love our floors! Highly recommend!"

DanielEllery Davidson

"Positive experience with a large house project wrapped up in one week!"

Victoria Standley

"Clear communication, timely installation, nice clean work! Would highly recommend and use again."

Jonathan Gahman

"I love my new flooring! Jamie was super helpful in talking though my options to help me select the best flooring for my needs. The installers, Ivan and Ivan were courteous, professional, very hard working and did a great job installing the floors. I would highly recommend!"

Mary Geheren

"Had several quotes from different companies, and could just tell as soon as they walked in the house Maribel and Christian were very professional and knew what they were doing. Very communicative throughout the whole process and we love our floors!"

Megan Pedersen

"WOW is all I can say about Mario & his install team led by Felipe! Mario is punctual, professional, knowledgeable and such a nice guy ! He was patient with me while figuring out exactly what I wanted and once the decisions were made, my kitchen flooring AND shower tile were done the same day!! I couldn't believe how fast everything was done and the small details I wasn't expecting, was like icing on the cake. Thank you guys SO much - I highly recommend!! ⭐⭐⭐⭐⭐"

Ariel Scovill

"Thank you Mario and Julio for such a great job! We are very pleased with our new carpets ."

Janice Barr

"Staff was very helpfully in picking out tile. When it came in and I discovered the company sent the wrong tile .They were very quick to solve the problem."

Cletis Mamer
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How it works

  1. Request an in-home consultation on our website and we'll schedule an appointment that works for you.

  2. Our Design Associates will look at options in your home and help guide you to the best solutions.

  3. After you accept our proposal, we will set up and complete your installation and follow up to ensure satisfaction.