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Average Rating

4.71

72 Reviews

5 Stars

66 Reviews

4 Stars

1 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

5 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

72 Reviews

  • 5

    2024-11-27T05:34:13.629Z Google

    Wonderful ingenuity on my difficult repair issue and such professional work ! I am delighted.

  • 5

    2024-11-12T05:34:15.517Z Yelp

    Highly recommended to hire FCI for all your flooring and carpeting needs! Emilia and her crew were top notch, professional, extremely knowledgeable, prompt, respectful to our home, and price was fair and competitive compared to others we consulted with. To note, Emilia's floor measuring was much faster than other competitors we consulted with! We were looking for speed, affordability, customer service, and quality - with FCI and Emilia, we were able to get all 4! Just moved recently to Roseville and needed to replace ALL carpeted areas in our 2 story home. Emilia was very patient and spent time to educate us, showcase multiple samples, and even honored our request to provide a few quotes up front. One quote would be officially sent officially and you can always change things up later before submitting your deposit, but this initial gesture to have several quotes was very important to us (as it should be for everyone). For comparison, Home Depot's representative can only officially provide one quote and their price is only locked for "one day!" (Hint: It never is, they'll try to come back for your business later). With Emilia's professionalism and patience, we went with FCI. Once our carpets arrived, FCI's fantastic 2-man team of installers were able to complete our 2 story house project in ONE day. 2 days were scheduled for the process, but thankfully this hardworking team got it all done in one day. This was a huge sigh of relief in a family of 6 (2 of which are toddler). Just make sure you do a thorough walk-through to identify areas of concern as this is quite an investment. FCI and Emilia can also assist with professional carpet cleaning! Have extra carpet hanging around? FCI can also make custom rugs out of it so they can match your current carpeting. Wonderful!

  • 5

    2024-11-11T05:34:16.048Z Google

    Highly recommended to hire FCI for all your flooring and carpeting needs! Emilia and her crew were top notch, professional, extremely knowledgeable, prompt, respectful to our home, and price was fair and competitive compared to others we consulted with. To note, Emilia's floor measuring was much faster than other competitors we consulted with! We were looking for speed, affordability, customer service, and quality - with FCI and Emilia, we were able to get all 4! Just moved recently to Roseville and needed to replace ALL carpeted areas in our 2 story home. Emilia was very patient and spent time to educate us, showcase multiple samples, and even honored our request to provide a few quotes up front. One quote would be officially sent officially and you can always change things up later before submitting your deposit, but this initial gesture to have several quotes was very important to us (as it should be for everyone). For comparison, Home Depot's representative can only officially provide one quote and their price is only locked for "one day!" (Hint: It never is, they'll try to come back for your business later). With Emilia's professionalism and patience, we went with FCI. Once our carpets arrived, FCI's fantastic 2-man team of installers were able to complete our 2 story house project in ONE day. 2 days were scheduled for the process, but thankfully this hardworking team got it all done in one day. This was a huge sigh of relief in a family of 6 (2 of which are toddler). Just make sure you do a thorough walk-through to identify areas of concern as this is quite an investment. FCI and Emilia can also assist with professional carpet cleaning! Have extra carpet hanging around? FCI can also make custom rugs out of it so they can match your current carpeting. Wonderful!

  • 5

    2024-10-18T05:34:14.383Z Google

    Emilia and her team are so knowledgeable, respond quickly, and have great craftsmanship of flooring. The mobile show room is amazing. They come to you so that you can see the samples in your home with your decor and lighting. Their products also have great warranties. Highly recommend them!

  • 5

    2024-10-05T05:34:11.001Z Google

  • 5

    2024-09-17T05:34:11.971Z Google

    Our 3 bedroom/2 bathroom flooring is now completed and stunning! Not only was Flooring Int'l able to obtain and match the flooring by the brand already had installed throughout the rest of the house, but the match and color of the water-resistant flooring transition exceeded our highest expectation. The entire job looks beautiful, and we are really thrilled! I'm not going to lie--It was very hard work moving everything out of rooms and closets, but it turned out to be so well worth it! We couldn't have hoped for a smoother transaction--nicer people (owner and office manager), relentlessly-hardworking and fast crew who, unbelievably not only didn't take breaks but they didn't even break for lunch throughout. Everyone was so kind and thoughtful. Their cleanup was thorough and quick. The effort put into our job was beyond successful in every way, and we highly recommend Emilia Navada and her entire staff and crew.

  • 5

    2024-09-11T05:34:13.475Z Yelp

    Our 3 bedroom/2 bathroom flooring is now completed and stunning! Not only was Flooring Int'l able to obtain and match the flooring by the brand already had installed throughout the rest of the house, but the match and color of the water-resistant flooring transition exceeded our highest expectation. The entire job looks beautiful, and we are really thrilled! I'm not going to lie--It was very hard work moving everything out of rooms and closets, but it turned out to be so well worth it! We couldn't have hoped for a smoother transaction--nicer people (owner and office manager), relentlessly-hardworking and fast crew who, unbelievably not only didn't take breaks but they didn't even break for lunch throughout. Everyone was so kind and thoughtful. Their cleanup was thorough and quick. The effort put into our job was beyond successful in every way, and we highly recommend Emilia Navada and her entire staff and crew.

  • 5

    2024-09-07T05:34:11.226Z Google

  • 5

    2024-07-03T05:34:13.547Z Google

    I am some wonderfully pleased with our mew laminate flooring. Floor Coverings Internal pays so much attention to details tomake sure your floors nothing but the best

  • 5

    2024-06-18T05:34:11.565Z Google

  • 5

    2024-05-12T05:34:14.789Z Google

  • 5

    2024-02-23T21:45:48.16Z Yelp

    Woe, they look great! After my 40 year old waterbed broke, I had to replace my bedroom floor. And why not replace the second bedroom while I was at it? It was about 20 years overdue anyway.furniture I was not looking forward to this job since I had hardwood floors installed three years ago in the rest of the house and the contractor kicked the can down the road for a month at twice his estimate before bring able to move back into my house. They are nice flors, but not worth the headache or cost. FCI was most reasonable, professional, courteous, and thorough of any contractor I have ever used. They moved all the furniture, tore out the old carpeting and prepared the subfloor, installed the new floors, and put back every piece of furniture ALL IN ONE DAY. I couldn't be more pleased. Definite recommend them highly to all in need.

  • 5

    2024-02-23T21:45:48.163Z Facebook

    Fast response in getting a great quote for my new carpet! Love that they have so many choices... carpet, tile and luxury vinyl and bring everything right to my home!

  • 5

    2024-02-23T21:45:45.53Z Google

    We used Floor Coverings international Roseville to install new carpet in our home. From start to finish we were extremely impressed with the knowledge and professionalism from Luke and Emilia. Then when it came to the actual installers Marc was fantastic we never experienced any disappointment the entire job from the sales and picking out the carpet to installation was a perfect experience. I would highly recommend this company and especially Luke and Emilia along with Marc! Great team you have put together. I will be calling again in the future.

  • 5

    2024-02-23T21:45:40.87Z Google

  • 5

    2024-02-23T21:45:40.87Z Google

  • 5

    2024-02-23T21:45:40.866Z Google

  • 1

    2024-02-23T21:45:36.122Z Google

    Do not be fooled by their one 5 star review. Its from an employee!! NOT a "restoration" company!! They allowed my 100+ yr old, water damaged, antiques to sit in their warehouse for almost 18months before telling me they were not a restoration company and I would need to hire a third party company to "restore" my furniture. Its in your company name! Shame on me for thinking they accurately represented themselves. The staff is rude! And a lot of our personal belongings weren't returned to us... don't be scammed by this "restoration" company. Avoid them at all cost!!!

  • 5

    2024-02-23T21:45:36.113Z Facebook

    Floor Coverings International Roseville has the best customer service around! Spent several weeks getting quotes and contacting floor installers before finding Floor Coverings International Roseville. I was so disappointed in other companies, either do to lack of response, or product choices. I admit I'm pretty picky and have high expectations for customer service as I worked for over 20 years in retail. Emilia was quick to respond, patient with my requests and questions, and went out of her way to ensure I would be happy with my new floor. Which I LOVE. I was so impressed with the respect she showed me and her installation crew. Not only do I absolutely love my floor, it was a great overall experience. When renovations can lend to stress, she made sure there was none of that! I can't recommend this company and Emilia enough!

  • 5

    2024-02-23T21:45:36.112Z Google

    Floor Coverings International Roseville has the best customer service around! Spent several weeks getting quotes and contacting floor installers before finding Floor Coverings International Roseville. I was so disappointed in other companies, either do to lack of response, or product choices. I admit I'm pretty picky and have high expectations for customer service as I worked for over 20 years in retail. Emilia was quick to respond, patient with my requests and questions, and went out of her way to ensure I would be happy with my new floor. Which I LOVE. I was so impressed with the respect she showed me and her installation crew. Not only do I absolutely love my floor, it was a great overall experience. When renovations can lend to stress, she made sure there was none of that! I can't recommend this company and Emilia enough!

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