Your local flooring advisors in Rockford, MI
Your local team FCI of Rockford-Lansing, MI
Give us a call (616) 608-8777
Servicing the Rockford, MI area
- Belding, MI
- Comstock Park, MI
- East Lansing, MI
- Grand Ledge, MI
- Greenville, MI
- Lansing, MI
- Lowell, MI
- Okemos, MI
- Rockford, MI
- Sparta, MI
How it works
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Request an in-home consultation on our website and we'll schedule an appointment that works for you.
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Our Design Associates will look at options in your home and help guide you to the best solutions.
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After you accept our proposal, we will set up and complete your installation and follow up to ensure satisfaction.
seeking inspiration
Recommendations for just starting to figure out your flooring project:
comparing flooring
Find the flooring that fits your lifestyle.
ready to discuss a project
Our expert Design Associates can help with your unique project:
Finance your perfect floors
Take advantage of special budgeting options and get the freedom to pay for your new floors over time.
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Servicing the Rockford, MI area
Adam Shepherd
Adam grew up in Iowa and attended Simpson College, where he earned his degree in Business along with competing as a two-sport athlete in Football and Track and Field. Adam’s business background includes medical sales, capital equipment sales and pharmaceutical sales. Although he enjoyed sales, travel was a large part of the job, and he felt he was missing something. He had always wanted to run a business and be more involved in his community. Owning and operating Floor Coverings International of Rockford allowed him to do both. In his free time, he enjoys being a part of his kids sports and traveling. You may also see him as a referee on the football field.
Beth Shepherd
Beth was born and raised in the Chicago suburbs. She earned a degree in Kinesiology with an Athletic Training emphasis from Western Illinois University. She went on to serve as an Athletic Trainer and Physician Extender for AthletiCo Physical Therapy in the Chicago area until moving to West Michigan in 2012. She was blessed to be at home with her two children for several years. Beth enjoys watching her kids play sports or do things they love. When not traveling to soccer, basketball, wrestling, or football events, she enjoys live music, the outdoors, and spending time with family and friends. Beth has always had a passion for interior design. She loves having the opportunity to help people make their homes beautiful and functional. She is grateful to serve Rockford and surrounding communities as an owner/operator of Floor Coverings International with her husband, Adam.
Christine Brown
Christine Brown is an experienced business manager with a master’s in business management which she received at Davenport University in Grand Rapids, Michigan. She spent 16 years working for a Fortune 500 company, before becoming a stay-at-home mom and wife. Christine loves the freshwaters of Michigan and has been living here for 24 years, the last ten in Rockford/Belmont area with her husband and son. She enjoys boating, fishing, golfing, and watching her son play Rams ice hockey. The last nine years she has put her family and home first. She understands the importance of loving and living your best life which includes being comfortable in your surroundings. She is excited to help bring that same level of comfort to families by working for Floor Coverings International, Rockford & Lansing branch, as Office Manager.
Frequently asked questions
What’s Included In An Estimate?
In our flooring project estimates, we encompass both the expenses for materials and installation. By doing so, we guarantee that your quote encompasses a manufacturer-approved installation process, which safeguards your warranty.
How Should I Compare Flooring Estimates?
While exploring options for new flooring, it is likely that you will encounter multiple project estimates. Even if you decide not to engage our services, we are committed to ensuring the success of your project. Here are three approaches you can employ to compare estimates:
- The 10% Rule: If the lowest quote you receive is more than 10% cheaper than the highest quote, it is probable that corners are being cut. Generally, the discrepancy between each quote should not exceed 10%.
- Installation Process: To safeguard your warranty, inquire whether the installer follows a method approved by the manufacturer. This ensures that in the event of a warranty claim, no conflicts arise.
- Online Reviews: It is essential for companies to address customer feedback online. If you observe an installer disregarding negative feedback, they may not be the most suitable choice. Additionally, ratings below four stars can raise concerns.
Do You Offer Financing?
Absolutely! Floor Coverings International® provides a range of financing choices tailored to suit any budget and credit condition. In addition to the cost of your flooring project, we will furnish you with payment terms and opportunities for each alternative we propose.
Do You Offer A Warranty On Flooring Installation?
Floor Coverings International® offers a warranty of at least one (1) year on installation and workmanship, with extended warranties available at select locations. For details, please contact your local branch. Additionally, the majority of our flooring products include a factory-direct limited warranty that safeguards against manufacturer defects. These warranties typically extend for up to 10 years, ensuring long-lasting protection and customer satisfaction
Do You Offer A Warranty On Flooring Products?
Yes! The products showcased in our mobile showroom come with a factory-direct limited warranty. This warranty provided by the manufacturer offers coverage for product defects, ensuring that issues like stains on a stain-resistant carpet are addressed.
It’s important to note that these warranties generally do not cover regular wear and tear, and their typical duration is up to ten years.
Do You Have A Showroom I Can Visit?
Many of our Floor Coverings International® locations have local warehouses or storefronts, but visits are usually by appointment only.
Most customers browse our products at an on-site consultation. We bring our entire flooring catalog to each appointment, so you can visualize how different materials and designs will look in your unique space.
Floor Coverings International®: Your Top Choice for Flooring in Northeast Grand Rapids
Floor Coverings International® is the premier flooring store in Northeast Grand Rapids. Our team of experts is dedicated to providing you with the best in-home flooring experience. We understand that your floors are an important part of your home, and we want to help you make them both functional and beautiful. With our wide selection of quality products and exceptional customer service, you can trust us to bring your flooring vision to life.
Bringing the Floors to You with Our Mobile Flooring Showroom®
At Floor Coverings International®, we understand that your time is valuable. That’s why we bring our Mobile Flooring Showroom® directly to your doorstep. Our Design Associates will work with you to find the perfect flooring solution for your home, all from the comfort of your own living room. With Many flooring samples to choose from, you can be sure to find the perfect fit for your home.
many Positive Reviews from Happy Customers
Our customers are our top priority, and we are proud to have many positive reviews from satisfied homeowners in Northeast Grand Rapids. We strive to provide exceptional customer service and top-quality products, and our customers have taken notice. See for yourself why Floor Coverings International® is the go-to choice for flooring in Northeast Grand Rapids.
Free Down to the Penny Quote for Your Flooring Project
At Floor Coverings International®, we believe in transparency and honesty. That’s why we offer a free down to the penny quote for your flooring project. Our Design Associates will work with you to create a detailed quote that includes all costs associated with your flooring installation. No hidden fees or surprises, just a straightforward and accurate quote.
Locally Owned and Operated for Your Convenience
Floor Coverings International® is proud to be locally owned and operated in Northeast Grand Rapids. We understand the unique needs of our community and are dedicated to providing exceptional service to our neighbors. When you choose us for your flooring needs, you can trust that you are supporting a local business that cares about your satisfaction.
Our Follow-Up Guarantee for Your Peace of Mind
At Floor Coverings International®, we stand behind our commitment to providing you with the best in-home flooring experience. That’s why we offer a follow-up guarantee. After our trusted experts install your new flooring, we will return to your home to evaluate the completed project to ensure satisfaction. Our goal is to provide you with a stress-free and enjoyable experience from start to finish.
Experience the Floor Coverings International® Difference in Northeast Grand Rapids
When it comes to flooring in Northeast Grand Rapids, Floor Coverings International® is your top choice. Our commitment to quality products, exceptional customer service, and convenient in-home experience sets us apart from the rest. Contact us today to schedule your free in-home consultation and see how we can help with your floors.
Contact our Northeast Grand Rapids, MI team
Whether you’re ready for a quote or want help finding your next floor, we’re ready to provide the quality service you deserve.
(616) 608-8777