Waukesha, WI Reviews

5

2025-12-12T05:34:40.141Z • Google

From first visit to the showroom, communication with the salesmen and office staff, to final cleanup of the installers this was a first class operation. We had the front entrance and the kitchen done with the same flooring. Every visitor to my house has said the flooring looks great and makes a genuine upgrade to the entrance and kitchen. It has been very durable and is easy to clean. We are all very pleased with the final product.

Christian Ulrich

5

2025-12-12T05:34:12.358Z • Google

We love our new vinyl flooring from Floor Coverings International! It looks so lovely. The installers new what they were doing and had to install a new subfloor as the old one was warped. They were all hard-working guys and did a fantastic job. We especially appreciated our salesman, as he had a no-pressure approach and stuck to the facts about the particular choices we could make and their costs. The price was reasonable compared to another quote we received, and that other sales rep was a little hard-sell as well, which we didn't appreciate. Overall, FCI has quality materials, a fair price, and a great work ethic. We can't be more pleased!

Laura Lynn

5

2025-12-03T05:36:37.888Z • Facebook

Jason did a great job explaining what type of floor we needed for our project. Dennis and Niko when they showed up they did an amazing job handling our needs with the floor and they were super nice. kudos to the whole team!

Mike Crispy

5

2025-12-03T05:34:37.504Z • Facebook

All around great experience! The salesman Dan bringing the samples to our house. Great communication from him, Patricia, and Abby. The installation by Gama’s guys was fabulous. We couldn’t be more pleased! Would definitely recommend! Jim and Chris Zaharias

Jim Zaharias

0

2025-12-03T05:34:27.667Z • Facebook

This is the worst company.

Dawn Olson

0

2025-12-03T05:34:27.665Z • Facebook

The owner of this franchise clearly does not care about everyday Americans nor the Rule of Law as defined by our 250 year old US Constitution.... if he's even read it.

Mare Edstrom-Fox

1

2025-12-01T05:34:11.986Z • Yelp

After what we thought was a very good initial meeting (which now just feels like it was a good sales pitch) we had issues every step of the way. They installed baseboards poorly and did it after the carpet was installed so the final product looks "wavy". They even agreed that it shouldn't been installed in that order but it was too late to fix. The "caulking" work on the trim was so poorly done, it would've just been easier to do it ourselves (photos as proof). We had to insist on multiple rounds of re-work and remain rather disappointed with the quality still. The alleged pet friendly carpet is already fraying (weeks after install). With all of this rework and issues, they didn't try to remedy the final cost as it was just so poorly done.

Scott Dwyer

1

2025-11-30T05:34:21.998Z • Google

After what we thought was a very good initial meeting (which now just feels like it was a good sales pitch) we had issues every step of the way. They installed baseboards poorly and did it after the carpet was installed so the final product looks "wavy". They even agreed that it shouldn't been installed in that order but it was too late to fix. The "caulking" work on the trim was so poorly done, it would've just been easier to do it ourselves (photos as proof). We had to insist on multiple rounds of re-work and remain rather disappointed with the quality still. The alleged pet friendly carpet is already fraying (weeks after install). With all of this rework and issues, they didn't try to remedy the final cost as it was just so poorly done.

Scott Dwyer

5

2025-11-28T05:34:20.318Z • Google

We are repeat customers to FCI and had another great experience. Our finished basement flooded during the storm last spring. We couldn’t get any of the mitigation companies to respond. I contacted Dave Paeske and he came over the next day and arranged for Gama and Rico to remove the carpeting. They came back a few months later to install the new carpet. They did a great job and were very friendly/respectful. We definitely recommend FCI for carpet and luxury vinyl!

Joanne Robinson

5

2025-11-15T05:34:21.959Z • Google

I’ve used Dave and Floor Coverings International in the past and again recently. They have done excellent work each time. I highly recommend.

Michael Mahoney