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Waukesha, WI Reviews

Average Rating

4.87

544 Reviews

5 Stars

511 Reviews

4 Stars

18 Reviews

3 Stars

3 Reviews

2 Stars

3 Reviews

1 Star

9 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

544 Reviews

  • 5

    2026-04-30T05:34:09.76Z Google

    I have used FCI for several projects at my commercial properties, and they have been a pleasure to work with. Fair pricing, fast turn around times and great work. My sales rep, Dann, has been excellent in all steps throughout the process and Abby in the office has been lovely to work with as well. I highly recommend FCI and will continue to use them for our future projects!

    Michelle
  • 5

    2026-04-30T05:34:09.758Z Google

    Shane brought my house back to life and up to date! I can’t express how much we love our new floors! ❤️

    DeAnn Eighmy
  • 5

    2026-04-19T05:34:09.892Z Google

    We wanted to keep the hardwood for resale, but make the room feel brighter and more comfortable. FCI recommended a custom area rug, and we had no idea any carpet style could be turned into a large rug! It was delivered to our home and instantly transformed the space!

    Tessa Muth
  • 5

    2026-04-10T05:34:09.467Z Google

    Great work be all. Dana and crew did an excellent job on install. Dan’s measuring estimates were accurate. Abby on the desk was always friendly and helpful. Everyone was always so friendly when talking to them on the phone. Excellent customer service!!

    Paul Metzelfeld
  • 5

    2026-03-25T05:34:09.505Z Google

    Gama and crew did an outstanding job! I couldn’t be happier that I chose FCI for this project A++

    Andrew Kane
  • 5

    2026-02-27T05:34:09.924Z Google

    Fantastic job by Glenn and his team in installing a cork floor in a bedroom. It’s beautiful - work was excellent - perfect fit and finish - highly recommend Glenn and FCI-Waukesha. Hope I can do another project with them soon.

    Tim Stimac
  • 5

    2026-02-17T05:34:11.108Z Google

    Personal service. Good communication. Great local company.

    William Bennett
  • 1

    2026-02-15T05:34:11.949Z Google

    Very poor communication

    Muriel Wickman
  • 5

    2026-02-13T05:34:11.585Z Google

    Melissa was AMAZING to work with. She had the perfect options and suggestions that were within our budget. Installation was seamless and we wouldn't hesitate to work with Melissa and her team again!

    Jennifer Nelson
  • 5

    2026-02-05T05:34:08.053Z Google

    What a great experience from start to finish. Dann, my salesperson was easy to work with & caught all the little details that I didn’t know to ask about (like new corner round) & probably would not have liked at the end of the project if it wasn’t addressed. Abby did a marvelous job of keeping me informed about who, why & when various people would be coming to my home & sent me a detailed email with all of the details after we scheduled everything. Justin & Gema called when they were on their way and installed my floors beautifully. They were accommodating with special requests, like ‘can I vacuum out the dryer vent since you’ve got it pulled out’. The thing that really sets Floor Coverings International apart is the lack of surprises & major bumps in the road that I’ve experience with other home services contractors. They are customer oriented in every department, not just when the salesperson is trying to get me to buy. I felt like a valued customer in every single interaction….and my new floors are beautiful.

    Tana Bembenek
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