Fall more in love with your home: 20% off flooring products + special financing available!

Learn More

Waukesha, WI Reviews

Average Rating

4.9

514 Reviews

5 Stars

485 Reviews

4 Stars

18 Reviews

3 Stars

3 Reviews

2 Stars

3 Reviews

1 Star

5 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

514 Reviews

  • 5

    2025-10-04T05:34:12.67Z Google

    The product, pricing and service were great! We ordered LVP and picked up when it was ready - even thought they didn't install the flooring, they took great care of us! Abby was a so impressive using the fork lift for delivery right into our vehicle!

    Heidi Howery
  • 5

    2025-10-01T05:34:14.259Z Google

    I highly recommend the floor coverings international experience. This was the best way to purchase carpet in my opinion. Samples were brought right to our home and after discussing the project. The salesperson Dave had 3 great choices for us. This eliminated the process of looking through a carpet store sample by sample and getting confused. Look at that after selecting a couple choices. We received a quote the next day and were able to make an educated decision. Ordering The carpet was a breeze and it came in a few weeks later. They called to set up installation. The installers showed up on time, were really excellent and did a terrific job. The whole process was very professional. It's a Dave came a few days later to inspect the project and give us a sample of a spot remover. I would absolutely recommend this company.

    Sally Wallner
  • 5

    2025-09-29T05:34:19.028Z Google

    We love our new carpet! Matt was a pleasure to work with. He provided us with options to stay within our budget. We would definitely chose Floor Coverings International again. Thank you.

    Sharon Wiggins
  • 5

    2025-09-26T05:34:20.923Z Google

    Excellent service, they helped us find exactly what we were looking for in our bedroom and were able to install very quickly for us. Phone staff was great and Matt was very transparent with all of our inquiries-- will definitely be getting carpet through them again!

    Josh Bernardy
  • 5

    2025-09-26T05:34:20.923Z Google

    This company has been amazing to work with and my new floors and baseboards look amazing! They truly care about their business. I needed to push back my installation date at the last minute due to an asbestos flooring scare and they were incredibly understanding and worked with me along the way. Dave is wonderful to work with and is very compassionate, knowledgeable, and professional. I highly recommend this company! Worked with other companies in the past that always seemed scammy and unprofessional, but not Flooring Coverings International- I will definitely choose them for all flooring services in the future. Thank you for being a trustworthy company!!!

    Callie Pauc
  • 5

    2025-09-26T05:34:20.921Z Google

    I had a great experience with Floor Coverings International. All the staff seemed to know exactly what was going on, which shows they communicate really well as a team. Dave, the salesperson, was excellent and worked with me even when I changed my order at the last minute. Shane, who handled the installation, did a fantastic job as well. Everything was delivered and installed on time as planned. Overall, very smooth and professional service.

    BH Jeon
  • 5

    2025-09-23T05:34:16.9Z Google

    A great experience starting with our salesman Dan, to Abby and Patricia from the office, and the expert installation. All extremely professional at a more than a reasonable price! Highly recommend! My wife Chris and I are tickled to death with the results!

    Jim and Chris Zaharias
  • 5

    2025-09-01T05:34:23.824Z Google

    We have used Floor Covering In't on several occasions. Recently, a great two room carpet install! Excellent customer service. Looking forward to our upcoming rec room flooring install.

    Cathy Boerner
  • 5

    2025-08-19T05:38:46.721Z Google

    Everytime I work with Matt and Michelle it is absolutely wonderful. I have used FCI on my personal house and use their flooring services on projects for the company I work for. Matt and Michelle are the real deal. They take the time to listen and care for my home/project as if it was their own. The best part of their team is they are efficient. Matt meets with you to understand what you are looking for in your flooring project and has lots of suggestions to ensure a beautiful finish product is completed and Michelle takes care of managing installation. If you are looking for a caring team with your flooring project, then don't look anywhere else. I wouldn't recommend anyone else besides Matt and Michelle!!!! THANK YOU!!!!!

    Tom McCrossin
  • 5

    2025-08-14T05:34:09.448Z Google

    Dann Smith was amazing to work with! Floor Coverings International did a great job at Outpost Music in Waukesha. Highly recommend!

    Ben Janzow
Read More

Our experts are ready to help with your flooring project.