Vermont Reviews

5

2025-08-25T05:34:18.407Z • Google

Josh did an amazing job on our kitchen backsplash. Showed up on time and made it shine! Our job had 2 parts. Carpet install and backsplash. The carpet guys were also amazing. Mike and Draven showed up on time every time, moved around heavy furniture and did a perfect install. They were fun to have around and cleaned up all the old carpet and remnants too. A great team! All for a fair price. I highly recommend this company for their commitment to getting it done properly.

Steven Kopstein

5

2025-08-22T05:34:11.628Z • Google

Thank you to the team at FCI Vermont. Very happy with the carpet and the services. Super communicative and polite install team.

Erin Regan

5

2025-08-21T05:34:10.159Z • Google

Chris and Colby did a fantastic job replacing our carpets with beautiful hardwood. They were professional, kind and installed everything with precision and care.

Heidi Little

1

2025-08-12T05:34:09.45Z • Google

I purchased 3 room of carpet installed. Bedroom number 1 was measured wrong and had to be cut and seamed. The color appears different on each side of the seam due to the orientation of the fibers being in a different direction and refrain ring light differently. Because I had new furniture being delivered and did not want to have to move new furniture and risk damage I elected not to have the carpet reordered and replaced. I was compensated $200?which I thought was a very small compensation for carpet I will have for a long time. All bedrooms look sloppy at the threshold with the padding not being run up far enough to the threshold leaving a bump 1 inches into the doorway. Carpet is jagged over the tack strip looking sloppy. The threshold in adjacent bedrooms do not line up level with each other making the workmanship look sloppy. I have contacted Kyle twice in the last 4 months about the unsightly thresholds and was assured Tyler would come looks at the areas. This has never happened. Lastly the carpet despite being 6 months old is already showing matting. 2 of the bedrooms are not occupied. We are a 2 person household who enters the third bedroom twice a day. It should not be matting. I feel the quality of the carpet was misrepresented. I feel the price was expensive for what we got and I am quite disappointed in the workmanship and customer service. I was contacted by the installer (Tyler) twice after submitting this review. Just to be clear Tyler has the utmost integrity and great customer service skills. Although I personally spoke with Kyle Santor about these issues he never followed though and brough my issue to Tyler as he promised me he would. Tyler has offered to do anything he can to rectify the situation including buying a new carpet and installing it for us for free. This is what integrity looks like! Kyle on the other hand has never address this review with me nor offered to make things right. Although I will no longer give International Floor Covering my business I would highly recommend Tyler as a skilled craft person with excellent customer service skills and integrity.

Randi Sanville

5

2025-08-11T05:34:20.614Z • Google

Professional customer service in the store and the install tech was top notch. Draven did the install at my home and was professional and intentional with his workmanship. Competitive prices as well. Highly recommend.

Lisa Sanchez

5

2025-07-26T05:34:12.624Z • Google

Rachell Hergenrother

5

2025-07-12T05:34:16.633Z • Google

Great job and easy to work with. Third time we worked with Floor Coverings International and would certainly recommend them.

Erick Barbic

5

2025-07-09T05:34:11.489Z • Google

Frank was fantastic. Showed up as expected and worked quickly!!! Thank you Frank!!!

Francine Dunn

5

2025-06-23T05:34:12.363Z • Google

Easy discussing the project with Kyle and the floor installed by Nate and crew did an excellent job! Kyle was very attentive if we had any questions or concerns. Crew arrived on time (if not early) each day and they took great care in prep work and everything was cleaned up fine when the project was complete.

Robert D

5

2025-06-20T05:34:14.662Z • Google

I had a fantastic experience working with Frank and Josh! They were meticulous with every detail of the tiling, and the end result is absolutely beautiful. Beyond the quality of their work, they were incredibly professional—arriving early as promised, staying focused, and being a real pleasure to work with. Just genuinely good people who take pride in what they do. I couldn’t be happier with how everything turned out and would highly recommend them to anyone looking for top-notch craftsmanship.

Igor Schwartzman