Vermont Reviews

1

2026-05-15T05:35:16.473Z • Google

I stopped in at the showroom on a Friday and Ute, the showroom manager, was great - spending time with me and letting me take some samples home. We made an appt for Monday morning for Kyle to come to our home and take measurements. Kyle came on time and was very nice, giving us a rough ballpark of cost, and said he would email me an estimate based on the carpet we had picked out. On Tuesday, my husband and I stopped in the showroom to take a look at more samples of the same product line just in case there was something he liked better. We determined we liked what we picked, and asked Ute what the next steps were. She seemed surprised we hadn’t received an estimate yet, and said she would have Kyle send us the estimate and at that time we could place the order. On Thursday I called the showroom and told Ute I still hadn’t received an estimate. She assured me I would have one by end of day Friday. That didn’t happen. We went to another local vendor, someone came out, measured, got a written estimate, and placed an order, all within 3 days. Still nothing from Floor Coverings International. Biggest kicker was today I returned the carpet sample I still had and handed it to Kyle, who showed no recognition of me at all, even when he asked my name so he could mark it returned. Wow. This may have been a small job this time, but I have a lot of flooring to replace in this house. “Big mistake. Huge.” (As the line goes in Pretty Woman).

Eileen Double U

5

2026-05-07T05:34:10.301Z • Google

We had a very challenging and odd shaped room. Michael and Ross did a perfect job and the beautiful wool carpeting looks and feels great. Thank you!

Abigail Killey

5

2026-04-04T05:34:09.88Z • Google

Josh did a great job: in addition to doing a beautiful job of installing my backsplash, he was great about communicating (timing/arrival, answering questions) with me and worked efficiently, getting the job done in a timely manner.

Sherri Browdy

5

2026-04-04T05:34:09.877Z • Google

Floor Coverings International finished installation of carpet and LVP today. Ross and Mike made an excellent team! They are very good at what they do and were considerate throughout the week. They ripped out wall to wall carpeting and installed LVP on the stairs, hallway and office. The stairs were tricky, but they did an excellent job.They let me know what was going on as things progressed. A+

Gail Borden

5

2026-04-01T05:34:11.592Z • Google

Everything was excellent. Flooring International promptly came out to measure and scheduled me in a short amount of time as I had to get the project done. The carpet and flooring came out great and the price was very fair.

Cristy McGuinness

5

2026-03-28T05:34:09.925Z • Google

Donovan M. Tim B and Tyler S are the Dream Team of floor installation. We had a situation in our new home the the initial floor install team created and then walked away from their work. Tyler’s team from Floor Coverings International came in and diagnosed the problem and completed the repair in 3 separate areas of our home. These guys are top shelf installers, very knowledgeable and left our home in great shape when finished. I highly recommend their services.

Michael Bellotte

5

2026-03-27T05:34:10.664Z • Google

The crew headed by Draven Seats and his assistant Michael Perez and their helper Mason, performed professionally and efficiently The wife and I give them a 10.5

Bobbie Duncan

5

2026-03-13T05:34:12.077Z • Google

We hired FCI for our carpet install and the team from top to bottom was amazing to work with. All very professional and responsive, esp when the details and scope of the project changed they were willing to adjust and provide guidance where they could. I couldn’t be happier with my experience. The installers were excellent, they checked in often with us on small details to make sure nothing was missed. Kyle and team thank you!!!

David Wood

5

2026-03-09T05:34:09.737Z • Google

They just finished carpeting our whole house. We were very pleased with the job done along with them being respectful & courteous. The owner Kyle & the crew led by Tyler made sure that we were completely satisfied. Thank you guys.

Ramesh Kurani

5

2026-03-04T05:34:11.822Z • Google

Everyone in the store was lovely and the installer (pardon my spelling - Draymon?) did a first rate job, very professional and there was a lot of audio visual equipment to watch out for. He treated the room like it was his own and took his time while going above and beyond to put the metal outlets back carefully. Thanks~!

Michele Hernandez