Norfolk, VA Reviews

Average Rating

4.91

34 Reviews

5 Stars

33 Reviews

4 Stars

0 Reviews

3 Stars

0 Reviews

2 Stars

1 Reviews

1 Star

0 Reviews

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In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

34 Reviews

  • 5

    2025-09-12T05:34:14.899Z Google

    I found Mr. Axel’s company on Thumbtack, there was a constant line of communication and he answered all of my questions. This is more than a job to him, you can tell he's passionate about what he does.

    Chelshea Richardson
  • 5

    2025-09-12T05:34:14.896Z Google

    Caitlynne Dunleavy
  • 5

    2025-08-02T05:34:16.082Z Google

    Quick install of two different flooring types. Bathroom included removal and reinstall of the toilet. Professional group and worked efficiently.

    James Riordan
  • 5

    2025-07-26T05:34:12.623Z Google

    Finally a contractor that does outstanding work, with high end materials, great communication, and all at fair prices! Highly recommended!!

    Michael Vandervieren
  • 5

    2025-07-25T05:34:11.777Z Google

    Great communication, very thorough, showed up on time and took care of my project in a timely manner. Price was very reasonable and took care of unforseen issue quickly and efficiently.

    Aimee Cartagena
  • 5

    2025-07-12T05:34:16.63Z Google

    Great customer service from the beginning of the project until completion. Axel (the Norfolk, VA franchise owner) personally stopped by the property multiple times per day to ensure installation was running smoothly and on track. Will be using Floor Coverings International in the near future.

    Jeff Clowser
  • 5

    2025-07-09T05:34:11.489Z Google

    Absolutely amazing job on our hardwood floors! We were so disappointed from the last person who attempted to revive them. Everything was amazing from the customer service to the workmanship. Will call them again.

    Jeffrey Price
  • 5

    2025-07-03T05:34:11.867Z Google

    I found Mr. Axel’s company on Thumbtack. I needed my floor refinished within a couple of days because my family is coming for July 4th weekend and I wanted my furniture delivered. Anyways, I messaged him on a Friday and on Saturday he was at my house at 8 am to give me a quote. I was able to finance the cost which helps tremendously in this economy. His team started working on my floors a couple days later and had everything done in 2 days!!! They were professional, efficient, and quick. The price is reasonable for the quality of service you will receive. Thank you Mr. Axel and Marvin!

    M Rodriguez
  • 5

    2025-06-30T05:34:09.719Z Google

    This company I found on thumbtack, I did used them and I was satisfied with. I would strongly recommend this company. They will not try to beat you over the head with enormous price tag. Try them out give me a try and see for yourself!!!!!

    Pat Lans
  • 5

    2025-06-25T05:34:30.95Z Google

    Had SUCH a great experience with Axel and his company. I knew from the introduction they were going to be my company. I recently had a bad experience with contractors and was very nervous to hire someone to come into my home again, but Axel and his employees made my husband and I feel secure from the beginning. And popping in to see the progress was so exciting due to the fact they were SO FAST. They only took a day and a morning to finish! Not to mention Axel communicated every step of the process from order, delivery, and start date. Couldn’t be more impressed!

    charisma anthony
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