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4.89
42487 Reviews
5 Stars
40479 Reviews
4 Stars
913 Reviews
3 Stars
181 Reviews
2 Stars
178 Reviews
1 Star
736 Reviews
In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 Bud Maynard2025-09-28T05:34:24Z • Google
5 2025-09-28T05:34:24Z • Google
Floor Coverings International did an excellent job putting in our new carpet on both floors! They work well as a Team and the installers had 15-25 years experience. Exceptional communication from start to finish!!!
Kim Engels
5 James Maddox2025-09-28T05:34:24Z • Google
5 Allan Thomas2025-09-28T05:34:24Z • Google
4 2025-09-28T05:34:24Z • Google
The first appointment with Joe was excellent and the follow up with Shelly and Edgar was very professional. The Shaw Alaskan Air carpet is some of the nicest carpet I have ever walked on. The only reason I am not giving five stars is the fact that they sent someone to handle the final installation who I couldn’t communicate with since he didn’t or wouldn’t speak english and that was disappointing.
Steven Backiel
5 2025-09-28T05:34:24Z • Google
Really good with following up and completing the job fast . I give David an A+ on pricing and take care of all our need for our flooring :
Brian Randall
5 2025-09-28T05:34:24Z • Google
Before and after floor installation. Very pleased with my new floor!
Kevin
5 2025-09-28T05:34:24.002Z • Yelp
Wide choice of carpeting to pick from with a variety of styles and prices. Removal of existing carpet and installation of new was very quick. Impressive clean up after all said and done. Would definitely use again.
Cathi G.
5 Ronald Vanveen2025-09-28T05:34:24.002Z • Google
2 2025-09-28T05:34:24.002Z • Yelp
I would not use this company again. The contract guaranteed installation by August 9, but the first attempt wasn't until August 16. At that time the installers didn't bring enough carpet to finish the job, and the company suggested "patching" with a non-matching piece. After weeks of delays and poor communication, new swatches were finally sent on September 2 and installation didn't happen until September 13. The delays cost me $, and while the final carpet is clean and serviceable, it wasn't what I would have picked in person (option I wasn't given). I expected a smoother process given the price, but instead experienced repeated delays and frustration. Only giving it 2 stars and not 1 because the guys installing it did not do that bad of a job.
Andrey M.
1 2025-09-28T05:34:24.001Z • Google
Just got new floors installed since our old floor had some lumps and spots where you could feel the floor shift underfoot and after everything was said and done all I have to say is, make sure you clarify with them that when you want the floor leveled you mean flat. We were told it would be leveled within 1/8 of an inch and thought that ment from the front to the back of the house there may be 1/8 of an inch difference. No they mean any 2 points even if those points are only an inch away from each other. We still have lumps and low points you can feel and even high points you can see the floor move when any pressure is applied and "see-saw" on while standing on it. Brought them out after we found the problems and was told it was within tolerance and nothing could be done without tearing up the floor again and paying even more money to put leveling compound which I already thought should have been done. Moral of the story, LEVEL doesn't apperently mean the same to everyone I guess. Waist of money.
Connor Strickland
5 2025-09-28T05:34:24.001Z • Google
Excellent work and excellent service! Preston was easy to deal with and made our flooring installation quick and painless.
Jamie Paul
5 2025-09-28T05:34:24.001Z • Google
We change the old floors in our house after some water damage and this people were very good on what they do . Dave’s experience was very helpful from the very beginning . Felipe and the team were very clean and organized doing their work … ..our home looks great again !! thanks guys !
Yris Amoruso
5 2025-09-28T05:34:24.001Z • Google
I absolutely love these folks all amazing and Philip is the greatest They leveled my lil kitchen and the flooring is soo beautiful I will definitely come back with future projects Thank you all so very much
Amy Stefka
5 2025-09-28T05:34:24.001Z • Google
Sales person was great to deal with. Install was fast and did great job. Enjoy our new flooring.
T R
5 2025-09-28T05:34:24.001Z • Google
Professional, organized, and affordable from start to finish. JD was helpful throughout!
Whitney Morelli
5 2025-09-28T05:34:24.001Z • Google
My experience with Floor Coverings International was excellent. David Stone and Bianca were both easy to work with. The installers did a terrific job. I highly recommend this company. It was an A+ experience !
Kathy
5 2025-09-28T05:34:23.998Z • Google
Words cannot express how thrilled we are with the work done by Floor Coverings International. Jason, Nicole and the team have been exceptional—dedicated, attentive, and committed to ensuring we got exactly what we envisioned. They returned multiple times to confirm the design plan and made sure every detail aligned with our expectations. It has truly been a pleasure working with them. We absolutely love our new floors!
Sulamita Jenkerson
5 2025-09-28T05:34:23.998Z • Google
On time, reasonable price, and quality work. Everyone in the company has been so easy to work with
Josh Johnson
5 2025-09-28T05:34:23.998Z • Google
I met Gregg Costello at the Waleska Market. He is very friendly & suggested the best flooring for my needs. His staff is great & kept me well informed. The crew worked so hard & cleaned up well. Floors look great & I would highly recommend Floor Coverings International.
Chelia Green
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