Metro NE San Antonio, TX Reviews

Average Rating

4.89

46001 Reviews

5 Stars

43879 Reviews

4 Stars

965 Reviews

3 Stars

184 Reviews

2 Stars

187 Reviews

1 Star

786 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

46001 Reviews

  • 1

    2026-02-13T05:39:37.989Z Yelp

    Do NOT hire this company!!! If I could give no stars I would. They installed VCT in our kitchen and have needed to come out multiple times to make repairs. Another company came out to look at the floor and said that the wrong glue was used! They never keep their appointments. It's always one excuse after another. They obviously do not know what they are doing, but they refuse to refund our money. It is the most poorly run business I have ever seen! Matt is not to be trusted. We will probably end up suing them.

    Vicki A.
  • 5

    2026-02-13T05:34:11.586Z Google

    We are very happy with our new flooring. The team was professional, punctual and attentive. The quality of the installation transformed the space, Highly recommend Floor Coverings International for anyone considering new flooring.

    M.J. Aguiles
  • 5

    2026-02-13T05:34:11.586Z Google

    Thank you Denise for your communication and help through it all. The sanded floors look great !

    Norah Al-Azzam
  • 5

    2026-02-13T05:34:11.586Z Google

    Great product, great service and great price with knowledgeable ppl to help you with the purchase of your new floors

    Diego Gil
  • 5

    2026-02-13T05:34:11.586Z Facebook

    This team consist of professionals who are detailed, honest and committed to the project. I have worked with Cindy in the past and couldn’t say greater things. All of my floor covering needs without a doubt will be done through Floor Coverings International.

    Joey Brown
  • 5

    2026-02-13T05:34:11.585Z Google

    My carpet installation turned out great! I’m happy with the quality and the professionalism of the installers. They arrived on time and stayed until the job was completed. It was also a pleasure working with Kim and Rin!!

    PrettyNikki87
  • 5

    2026-02-13T05:34:11.585Z Google

    I just had Mohawk heirloom oak installed. I like the feel and the look so far. I liked the team. They helped me when I was choosing my options. The installation went quick. I had stripped the floor but they had to level it.

    Alina Bovkun
  • 5

    2026-02-13T05:34:11.585Z Google

    I cannot say enough good things about this company. From the owner to the installers, everyone was professional, respectful, and incredibly hardworking. They are some of the hardest working people I have met. The floors look absolutely incredible, and our entire office loves the transformation. The quality of the work speaks for itself. They were extremely flexible with our office schedule and completed the entire project in 1 week so we could get back to business with minimal disruption. I was very impressed with their efficiency and attention to detail. They truly treat your space as if it were their own. It is great to see a local, family-owned business deliver this level of service and craftsmanship. I would absolutely use them again and highly recommend them to anyone looking for flooring work.

    Connor Long
  • 5

    2026-02-13T05:34:11.585Z Google

    Niki offered me excellent advice on preserving my existing flooring and offering solutions for future projects. I highly recommend this locally owned family business. They go above and beyond and really care about their customers.

    Bob Dylan
  • 5

    2026-02-13T05:34:11.585Z Google

    Melissa was AMAZING to work with. She had the perfect options and suggestions that were within our budget. Installation was seamless and we wouldn't hesitate to work with Melissa and her team again!

    Jennifer Nelson
  • 5

    2026-02-13T05:34:11.585Z Google

    They removed carpet and replaced entire house with wood. Process was extremely efficient and quality work by head installer-Evando- Arrived every day on time and worked very clean and respectful of our home. The supervisor closely monitored all work-Rachel and Elizabeth the owner very concerned with our satisfaction They placed felt pads under furniture and placed everything back in its place. I highly recommend this team for floor coverings!!!

    Barbara Campbell
  • 5

    2026-02-13T05:34:11.585Z Google

    We had an excellent experience with this local flooring company. From the first consultation to final installation, they were highly responsive, professional, and easy to work with. The workmanship was outstanding, and the crew kept our home clean and tidy throughout the entire project. The quality of the flooring products and the installation truly exceeded our expectations. Their pricing was competitive, especially considering the level of service and craftsmanship provided. It’s refreshing to work with a company that is local, part of the community, and genuinely cares about customer satisfaction. If you’re looking for quality flooring installation with great service, we highly recommend them!

    Sunita Ladha
  • 5

    2026-02-13T05:34:11.585Z Google

    The team at Floor Coverings International of Boulder do excellent work. Their team is personable, professional and service-oriented. You can tell they put the client first - will continue to refer them in the future.

    Aidan Stout
  • 5

    2026-02-13T05:34:11.585Z Google

    Couldn't be happier with our flooring project. Extremely professional crew, project finished right on time. Would (and will) absolutely recommend Mike and his team.

    William Luedde
  • 5

    2026-02-13T05:34:11.585Z Google

    Floor Coverings International not only did a professional installation of carpet for my kitchen, but they also provided an innovative solution to the several issues we were facing with the flooring. They throughly discussed the options with us. The carpet is beautiful and functional. We got a pet friendly carpet which works well. Kim and Rin, our consultant and project manager, were friendly and professional. The project was done on time and efficiently. The project was a bit expensive but for the quality, consulting., and commitment, it was worth it. I highly recommend this company.

    Mary Dillard
  • 5

    2026-02-13T05:34:11.585Z Google

    Matt Popp
  • 5

    2026-02-13T05:34:11.584Z Google

    Quality products and excellent service.

    Michael Anglen
  • 5

    2026-02-13T05:34:11.584Z Google

    Execllent customer service and communication. They installed a beautiful custom stair runner in my house at a reasonable price, quickly and efficiently. Will is great to work with and even after install kept in touch regarding maintenance and cleaning. I highly recommend them. Difficult to find such reliable and communicative providers as FCI in this area, with such great products!

    Sonesh Chainani
  • 5

    2026-02-13T05:34:11.584Z Google

    Taylor, Annette, and Cesar made this project both easy and enjoyable. Taylor came out quickly for a bid and then was able to start the work the following week. His rate was reasonable, and he even refused to let me pay him a deposit until he could confirm he could procure the exact flooring I needed (even though I had already agreed to give the work to him). He is just a good human. I had another company come in to bid the project after Taylor and that person overheard some of our conversation. He then tried to tell me that it couldn't be done on Taylor's proposed timeline and/or that certain details would be missed. This approach turned me off and that's why I chose to move forward with Taylor - who met all timelines and exceeded expectations! Thank you so much to everyone at Floor Coverings International! I will follow up with photos once it's furnished!

    Ashley Barrett
  • 5

    2026-02-13T05:34:11.584Z Google

    Great experience from start to finish with Floor Coverings International Cincinnati. Jay our sales rep and Katie the manager were helpful in explaining the prices and the process of the project. We had Red Oak hardwood floors installed in rooms where there was carpet before. All the esisting floors were already gardwood and the crew matched up stain color exactly to the exsisting hardwood floors l, allowing for a beautiful flow from the newly installed to the exsisting. The crew they sent out did an amazing job! Had two issues during the project come up but Jay, Katie and the crew provided detailed solutions and went above and beyond to get the issues resolved immediatley and noyhing less than our complete satisfaction. I highly recommend Floor Coverings International Cincinnati to anyone looking to have flooring installed professionally. Sincerly, Steve and Lora

    Steve Reece
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