Metro NE San Antonio, TX Reviews

Average Rating

4.89

46696 Reviews

5 Stars

44594 Reviews

4 Stars

976 Reviews

3 Stars

191 Reviews

2 Stars

185 Reviews

1 Star

750 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

46696 Reviews

  • 5

    2026-03-19T05:34:09.321Z Facebook

    Jason is the kind of person who takes the time to answer questions, explain options, and make sure people feel comfortable with their decisions. And Floor coverings International has beautiful materials! If you’re looking into new flooring and want to work with someone trustworthy and professional, Jason is definitely worth reaching out to.

    Tom Clapham
  • 5

    2026-03-19T05:34:09.31Z Google

    Very impressed with Brandon and everyone I worked with at FCI! I got carpet replaced in our bedrooms, and the whole process was a breeze. Everywhere else I looked wanted me to come to the showroom or charged for coming to the house (I have toddlers, this was a tough ask). Not only did they come to me, they had great recommendations and explained the process thoroughly. I didn’t feel rushed and they took all the time I needed to discuss and decide. I had carpet in a matter of weeks!

    Rebecca Buttitta
  • 5

    2026-03-19T05:34:09.31Z Google

    Was very satisfied with the work they done. They care about the work they do. Definitely will use the company again.

    Connie
  • 5

    2026-03-19T05:34:09.31Z Google

    I want to take a moment to share how truly pleased we are with the flooring that was installed in our home from start to finish. The entire experience was smooth, professional and, honestly exceeded our expectations! Thank you !

    Darla Shoemaker
  • 5

    2026-03-19T05:34:09.31Z Google

    Easy selection process, professional installation!

    Rhonda Lanier
  • 5

    2026-03-19T05:34:09.313Z Google

    What a great company! Measured and quoted same day on the spot. Install team is fabulous, fast and so accommodating to on the spot changes. Best experience!!

    Lorie Bell
  • 5

    2026-03-19T05:34:09.313Z Google

    So happy with my floors. Prompt and efficient service and high quality work. Definitely would recommend.

    Vivian Mancino
  • 5

    2026-03-19T05:34:09.313Z Google

    I've worked with Pete and his team twice now as they have installed tile and engineered hardwood for us! Couldn't be more happy with the level of service i've received. The crews were on time, any complications we ran into were handled properly, and the final product was amazing. I'll be calling FCI back for future projects.

    Nathaniel Beaulieu
  • 5

    2026-03-19T05:34:09.313Z Google

    FCI helped turn a metal container into a beautiful meeting space and office. The container was a rough, blank space made beautiful with a vinyl plank floor.

    patti o'neill-burn
  • 5

    2026-03-19T05:34:09.313Z Google

    Had service the very next day ! Carpet looks amazing !

    Lindsay Detoma
  • 5

    2026-03-19T05:34:09.313Z Google

    Chris did a good job showing options and did what was best for us

    Jose Gonzales
  • 5

    2026-03-19T05:34:09.313Z Google

    I cannot speak highly enough about the experience my husband and I had with Floor Coverings International of Brighton, CO! Their response to our inquiry was incredibly prompt and they followed through on everything they promised. We ran into an issue with a hardwood floor we were refinishing and they communicated about it with us, suggested a solution, and made it look like new again. We were extremely pleased with the communication, professionalism, and the quality of the work--all at a reasonable cost. We strongly recommend you talk with Paul if you have flooring needs of any kind!

    Kathy Schlecht
  • 5

    2026-03-19T05:34:09.313Z Google

    Working with FCI (Floor Coverings International) was a wonderful experience. During the initial consultation it was apparent that our flooring and stair tread needs / requirements were well understood. Beth quickly grasped our overall color palette scheme for the basement renovation, and she made salient suggestions and guided us toward some products that met our quality and durability needs and our contractor’s budget allocation for flooring. Recognizing that we might be better served in the long run to consider options a little outside of the initial budget, Beth presented us with a Mohawk product line called Native Ridge, and ultimately we chose that product in Graphite Oak color. The installation team was prompt, respectful, experienced, professional, and efficient. 600 square feet of flooring (including a small amount of floor leveling) plus all stair treads and risers were completed in a day. Our contractor routinely works with FCI, and it is now readily apparent to me why FCI is his choice for projects requiring flooring expertise. There was one small hiccup with a stair tread that was mistakenly cut too short, but I am a firm believer that the true measure of a company is in how it responds when something doesn’t go according to plan, and in this instance FCI responded very well. The installation team fashioned a temporary tread by bonding a scrap piece to the miscut tread, quickly reordered another tread, and had the new tread installed the next week. To summarize, FCI offers quality products, understands customer needs, provides professional installation, and stands behind their work.

    Bruce Dempsey
  • 5

    2026-03-19T05:34:09.313Z Google

    We had a great experience from start to finish with John and his team. They removed our old carpet and installed beautiful vinyl flooring, and the results exceeded our expectations. What really stood out was how carefully they worked around our boxes and furniture, making the whole process smooth and stress-free. The transition from the vinyl to the tiled areas was done perfectly, very clean and seamless. They also installed new baseboards around the flooring and painted them to match the space, which gave everything a finished, high-quality look. Overall, an excellent job. We’re very happy with the outcome and highly recommend John and his team!

    Alcyr Coelho
  • 5

    2026-03-19T05:34:09.313Z Google

    This company is the absolute BEST! From start to finish there was excellent communication, attention to detail, and they took pride in everything they did. I am just beyond pleased. Bertha the owner is phenomenal. Highly recommend! Using them again for another project soon.

    Kelly Littrell
  • 5

    2026-03-19T05:34:09.312Z Google

    Good job overall.

    Ken Roden
  • 5

    2026-03-19T05:34:09.312Z Google

    Ryan and his team do an incredible job. Highly recommend for top tier customer service and the best quality flooring!

    Jarrett Leiker
  • 5

    2026-03-19T05:34:09.312Z Google

    Austin is amazing, they do fenominal work and I knew i didn't have to worry about anything. There timely and offer a pretty good selection to boot. Highly recommend !!

    Colin Miller
  • 5

    2026-03-19T05:34:09.312Z Google

    Amazing N Trusted Emplyees. Also Jim the owner is fantastic N he checks the installation after it is done. I would recommend them to anyone!

    Lucy Feeney
  • 5

    2026-03-19T05:34:09.312Z Google

    Great carpet buying experience!! Wonderful customer service. Carpet is beautiful. Will definitely purchase carpet in the future from this company.

    Aprille Hurst
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