Metro NE San Antonio, TX Reviews

Average Rating

4.89

45398 Reviews

5 Stars

43275 Reviews

4 Stars

954 Reviews

3 Stars

183 Reviews

2 Stars

187 Reviews

1 Star

799 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

45398 Reviews

  • 5

    2026-01-17T05:34:10.08Z Google

    They made the process very easy and we love the work. The workers were friendly and efficient and they wanted to confirm we had an opportunity to review the work at any time. Thank you!

    Alex Holter
  • 5

    2026-01-17T05:34:10.08Z Google

    Amazing job! From getting the initial quote, to the finish communication was impeccable. The installation was done in such an efficient and thorough manner, hard to both! I absolutely will be using them again.

    Korynn Frantz
  • 5

    2026-01-17T05:34:10.08Z Google

    These guys did a great job with the floor

    Daniel Codrington
  • 5

    2026-01-17T05:34:10.08Z Google

    The most practical, efficient and pure fun method of working with the best floor covering company in the building industry, as well as the business of homeownership. We utilize Wendy and her crew at FCI for everything we do. And they far exceed our expectations every single time. Believe me, it's refreshing in these times of "order takers" in lieu of sales people, and FCI makes this part of the process enjoyable again.

    Dan Mione
  • 5

    2026-01-17T05:34:10.08Z Google

    Absolutely loved working with Floor covering international. They provide great customer service, Robin and Justin are wonderful to work with. The crew did a fantastic job and we are loving our new carpet!!

    Jill Kessler
  • 5

    2026-01-17T05:34:10.08Z Google

    Love my new flooring. The installers were very professional. Luke from Floor Coverings International was always available for any questions that I would have. I highly recommend Floor Coverings if you are considering new flooring.

    Leeona Hackler
  • 5

    2026-01-17T05:34:10.08Z Google

    We opted to use FCI to redo all flooring and stair carpeting in our basement in Wilton. We need to mindful of heavy rains and protecting against run-off – Troy gave excellent recommendations on what materials and products to go with. Process was smooth and easy, patient with all of our questions, and no wait time. Basement looks brand new for our kids!

    Sam Christie
  • 4

    2026-01-17T05:34:10.08Z Google

    Very happy with our new luxury vinyl planks. The owner, Mr. Axel was professional and came in often to check out the job. Very nice floors, we love them! Thank you!

    Linda Turner
  • 5

    2026-01-17T05:34:10.082Z Google

    Milton and his partner were awesome. Their work ethic is to be commended. The carpet installation took place a week after we had the rooms painted and nary a mark or scratch was left. Beautiful job.

    Dan Conners
  • 5

    2026-01-17T05:34:10.082Z Facebook

    Floor Coverings International was great to work with from start to finish. Jay helped guide us through the selection process for both hardwood and carpet, explaining options clearly and making the whole decision easy. The finished result came out fantastic—high quality work and exactly what we were hoping for. Highly recommend Jay and his team.

    Mike Dopp
  • 4

    2026-01-17T05:34:10.081Z Google

    Carpet installers were prompt and professional. I am satisfied with their work….

    Chris Pot
  • 5

    2026-01-17T05:34:10.081Z Google

    Our experience with Floor Coverings Int. in Camp Hill was fantastic! Wendy the franchise owner was extremely patient and helpful with our floor material selection, a process that took us weeks. After finally finding the right material she secured the job with a very competitive bid that beat out other contactors we were considering, and won us over in the process. She communicated regularly providing updates, answering questions and checking in through every step of the process. Stellar, professional customer service from start to finish! Her installation team led by Tardelly was also very professional and great to work with. They listened to our concerns and answered all our questions. On the day of install they worked efficiently and got it done in one day with minimal disruption and no noticeable flaws or problems. The result was fantastic, the natural hickory wood floor transformed this part of our home into something much nicer and more to our liking. I can't recommend them enough and would definitely be a repeat customer for any future flooring jobs we may have.

    John L.
  • 5

    2026-01-17T05:34:10.081Z Google

    Scheduling and communication and accommodation was great! Service installer Clint was exceptional! Very satisfied with overall product!

    JJSTRONG2014 Holzschuh
  • 5

    2026-01-17T05:34:10.079Z Google

    We just finished a whole-house project with Floor Coverings International and I cannot recommend them enough. They sanded and re-stained the hardwood floors and removed and re-carpeted the floors that weren't hardwood. From the beginning to the end of the project, I was updated with texts and pictures. FCI was transparent with their pricing from the beginning, and the quality of their work is great. One of the things I appreciated the most about FCI was their attention to detail and their insistence on getting the job done correctly. There were no nails lying around the house when they finished, and there were no imperfections (streaks) in the hardwood's new stain. If I had any questions about anything, BJ was very responsive and helpful. Adam was very helpful while we chose what floors would be in our house, and he was helpful in the process of picking what would work within our price range. In my opinion, you're not going to get this kind of quality service from the more well-known companies in the area, but you will with Floor Coverings International.

    Natalie Aikman
  • 5

    2026-01-17T05:34:10.079Z Google

    We were very happy with the total outcome of our project!

    chris mcatee
  • 5

    2026-01-17T05:34:10.079Z Google

    I would absolutely recommend Fred & his company for your flooring projects. I secured multiple quotes and ultimately chose this company because Fred really worked with our budget and a big plus is that they were able to finish the project in 2 days. Tile, carpet & laminate were all torn out and replaced with lvp.

    Erika Soliz
  • 1

    2026-01-17T05:34:10.079Z Google

    Kennedy Breithaupt
  • 5

    2026-01-17T05:34:10.074Z Google

    The team at FCI did a great job of helping to replace carpet in 4 rooms of a house we had just bought and were still waiting for our furniture to arrive. They made a special effort to get the order in, delivered and installed on an otherwise tricky timeline, were always available to answer questions, and Auston's communication was flawless.

    Janice Badger
  • 5

    2026-01-16T05:35:30.216Z Google

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  • 5

    2026-01-16T05:34:09.407Z Google

    I’ve had a wonderful experience with this company. From Joel, his wife, all the way to the installation crew! Everyone was very professional and efficient. I would highly recommend!

    Angel Thomas
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