Metro NE San Antonio, TX Reviews

Average Rating

4.89

46493 Reviews

5 Stars

44375 Reviews

4 Stars

974 Reviews

3 Stars

189 Reviews

2 Stars

187 Reviews

1 Star

768 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

46493 Reviews

  • 5

    2026-03-04T05:34:11.82Z Google

    Great communication. Quality product. Installers did a fantastic job. If you want to deal with honest pricing and great sales staff this is your place.

    Dale Feldt
  • 5

    2026-03-04T05:34:11.82Z Google

    I’ve worked with Floor Coverings International on several projects, large and small, and have been impressed with their personal attention to the needs of each unique project, the end results, and their service after the sale. If something isn’t quite right, they address it immediately. Highly recommend engaging them for your next project!

    Robin Bono
  • 5

    2026-03-04T05:34:11.82Z Google

    Jeff and his team did an absolutely amazing job. Because of a schedule mistake with another company, I called on a Saturday afternoon and the owner dropped everything he was doing to come out and schedule the job. The day of install couldn’t have gone smoother, the team was early, professional, polite and ensured I was happy before leaving. Highly recommend for all flooring needs!

    Vincent Roedel
  • 5

    2026-03-04T05:34:11.82Z Google

    Our journey with Scott and Patricia Baldwin started the day we found their company on the Internet. Originally, we were looking for someone who could help use match already existing Laminate Flooring in our home. With their help it was determined the Laminate was no longer available, which led us to our venture together to find a new Laminate for our home. We were a bit of a hard case for them as in our minds we thought we wanted a Laminate as close to what we already had in our home. We first met Scott when he came to our home first of all to introduce himself, take measurements and lastly provide us with many samples of flooring to consider and give him a better Idea of the color and style we wanted. To say the least, we were a challenge for him, because we were stuck on having a flooring similar to what we had. After much due diligence on his part to find us the perfect flooring we through him a curve ball and did a complete one eighty and chose a Laminate with the movement in pattern we were looking for, but a completely different color. Once we made a decision, Scott and Patricia moved forward quickly to purchase the Laminate, secure it in their Warehouse and work with us to find a date for installation that was amicable for all. Their crew of installers arrived at our home at 7:00 am in the morning and by that evening the job was completed with a few exceptions, because we had decided to have all our baseboards replaced by them also. They removed all current floors coverings down to the concrete and prepared all floors for the new installation. We could not be happier with Scott and Patricia. They were very professional, great to work with, accommodating and we would highly recommend them and the quality of their work to anyone.

    Linda Warnshuis
  • 5

    2026-03-04T05:34:11.82Z Google

    Floor Coverings International Chapel Hill replaced my entire manufactured hardwood floor (water damage) with LVP. Jason and his installers did a fantastic job in just four days: removed the old floor, moved furniture, covered cabinets, and laid down new floor. We were delighted with the results.

    Denis Robitaille
  • 5

    2026-03-04T05:34:11.82Z Google

    Paul and his team recently refinished our stairs and we are very happy with the results. Paul is very professional and responsive. When our project took longer due to labor constraints his team communicated the issues immediately and wrapped the project up as quick as possible. We will definitely consider reaching out to Paul for future projects.

    Alexandra Diamond (Ally)
  • 5

    2026-03-04T05:34:11.82Z Google

    I’m so very glad that I found Floor Coverings International! Paul brought a personal, professional and knowledgeable touch to the entire project! He guided me through the process of picking out colors and the type of materials that would work best! He was right when he told me that he only hires the best skilled workers! The work that they did with the hardwood floors, the Premium Vinyl Tile and the carpeting is going to greatly increase the worth of the house! I will definitely refer Floor Coverings International to all of my family, friends and neighbors! Thanks again, Paul!

    Leroy Hotchkiss
  • 5

    2026-03-04T05:34:11.82Z Google

    Absolutely love my carpet. Phillip, the sales associate, did a wonderful job guiding us through the carpet selection process and the installation was done in about 6 hours and looks amazing.

    Sonia Weatherly
  • 5

    2026-03-04T05:34:11.82Z Google

    I highly recommend this company. They are honest and professional. I’ve had great experiences with them. I will continue to refer my clients to them.

    Josh Swinwood
  • 5

    2026-03-04T05:34:11.822Z Google

    Chris did a great job finding me the best options for the best price. Always making sure it was what was best for me. Highly recommended.

    Sam Allen
  • 5

    2026-03-04T05:34:11.822Z Google

    Floors look amazing and communication was very good. Took feedback very well! Really appreciate the quality for a great price point!

    Robert Ingram
  • 5

    2026-03-04T05:34:11.822Z Google

    Everyone in the store was lovely and the installer (pardon my spelling - Draymon?) did a first rate job, very professional and there was a lot of audio visual equipment to watch out for. He treated the room like it was his own and took his time while going above and beyond to put the metal outlets back carefully. Thanks~!

    Michele Hernandez
  • 5

    2026-03-04T05:34:11.822Z Google

    Couldn’t be more pleased with our experience with FCI. From the initial consult to installation, all was seamless. Customer Service was superb, the expertise coupled with great personalities and relationship building skills stood out to me. Now to the product and install- timely, communicative, efficient, respectful of our home and the end product was perfect!! If you’re looking for carpet experts, look no further- FCI will get you right!!!

    Christina gordon
  • 5

    2026-03-04T05:34:11.822Z Google

    My wife is so happy - these new laminate floors are gorgeous, the workmanship was excellent - FCI has completely transformed my home. I would happily recommend Floor Coverings International to all my friends and neighbors.

    James McConnaughey
  • 1

    2026-03-04T05:34:11.822Z Google

    Whoever drives the fasfam license plate truck with the company logo slammed his truck door into my car multiple times on purpose. When I walked out he drove away all fast. Classy human beings working for this company beyond disrespectful and disgusting behavior. Well between the lines he had plenty of space. Way to represent your company.

    Jaycie
  • 5

    2026-03-04T05:34:11.822Z Google

    Floor Coverings International provided updated flooring for my mom’s condo. Phillip and the team went above and beyond to meet our tight timeframe and Phillip was super responsive and made me feel like I was his most important customer!!! The installation team completed the project faster than promised and they came back right away to make changes that were not on the original job order. I will definitely refer anyone that I know is in the market for flooring to Floor Coverings International!!!

    lisa irwin
  • 5

    2026-03-04T05:34:11.822Z Google

    They have a wealth of knowledge about flooring, a large mobile showroom, and provide excellent customer service with a positive attitude. They also completed a walk-through with me to ensure the work was done to my satisfaction.

    jason johnson
  • 5

    2026-03-04T05:34:11.822Z Google

    They did an outstanding job installing a rubber floor in a home gym. They were extremely detailed and did fantastic work. I would highly recommend their services.

    Jonathan Napper
  • 5

    2026-03-04T05:34:11.821Z Google

    We had an amazing experience with Wendy, Leo, and the entire team at Floor Coverings International! From start to finish, Wendy was friendly, knowledgeable, and truly wonderful to work with. She met with us in our new home and helped us choose the perfect flooring for our living room that beautifully matched our existing floors and furniture. She brought high-quality vinyl and carpet samples, explained everything clearly, and provided an estimate with absolutely no surprise fees. What really stood out was her attention to detail. She took the time to measure upstairs as well, and after seeing how seamless the process was, we decided to install new vinyl flooring and carpet upstairs too! Leo and his installation team were fantastic. They worked incredibly hard and completed everything in just one day. When we discovered a toilet leak afterward, Leo came back immediately to take care of it — which speaks volumes about their integrity and commitment to their customers. Wendy was always quick to respond to my texts and made communication so easy throughout the entire project. The quality of the materials and workmanship exceeded our expectations. We highly recommend Wendy and her team and will absolutely be using them again for future projects in our home!

    Tara Phillips
  • 5

    2026-03-04T05:34:11.821Z Google

    Alan was great. Helped us source flooring to replace our ancient trade show foam pieces with quality gym floor material. Great to work with.

    Martin Nibali
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