Metro NE San Antonio, TX Reviews

5

2026-03-06T05:34:09.68Z • Google

Denise Dodson

5

2026-03-06T05:34:09.68Z • Google

I had a fantastic experience with Floor Coverings International. I was able to schedule the free estimate/walk-thru within 24 hours of contact. Tyler was knowledgeable and helpful answering all my questions since I had never had floors replaced before. Materials had to be ordered, but the job was started within 2-3 weeks of the estimate (including some time while I was shopping around initially). it could have been done sooner had I gotten back on the first option for scheduling, but that was my fault and only had to be pushed a couple of days - so their turnaround time is excellent. The project lasted two days, and it looks incredible. Danielle & Jordan were really helpful with coordination and checking in throughout the process, and getting back to me with questions. Alex and his whole team were efficient, helpful, and really great to work with. They made quick work of moving the heavier items around, put in new moulding, and had no issues I was aware of with furniture/toilet/caulking/etc. In moving my washer/dryer, there was a small piece that got bumped and began to leak when I ran a load of laundry. They were out the next day to look at it, and went over and above to make sure it was working again. I was so grateful since that is something I would have no idea how to fix or what to look for. I really appreciated the over and above effort, and overall had a great experience with the whole team.

Lauren Smith

5

2026-03-06T05:34:09.68Z • Google

We can highly recommend Floor Coverings International! Jeremy and Sally were great to work with and very knowledgeable about the carpet choices. It was so convenient to have the carpet samples brought to our home. Jeremy's communication during the entire process was exceptional. Once we placed our order, the carpet was installed within a couple weeks. The installation team, Kenny and his son Kenny Jr., were wonderful. The install was perfect, they arrived on time and were exceedingly neat. Kenny has at least 30 years of flooring experience and it shows! It was a true pleasure dealing with Floor Coverings International!

Frances Lester

5

2026-03-06T05:34:09.68Z • Google

Such a wonderful experience with Jeremy and Sally from start to finish. Jeremy is professional, courteous, and experienced - offering a variety of flooring options that suited my taste. He worked with my outlined budget without sacrificing quality. The team of installers (Kenny and team) were also great to work with. I wholeheartedly recommend Jeremy and team for your next flooring needs. You won’t be disappointed!

Panna Patel

5

2026-03-06T05:34:09.68Z • Google

Great experience! I needed flooring replaced at my property in the North Fort Worth area, and was able to manage the project remotely. Jim communicated well, kept me updated, and completed the job quickly. The entire process was easy and stress-free. I would definitely recommend them and use them again!

Jenee Rawlings

5

2026-03-06T05:34:09.68Z • Google

We recently moved into a new house and we’re wanting new flooring and carpet. We reached out to Ashley and Dillon and the process was so smooth. Not only did they help with picking out complimentary samples that would best fit our space but they came TO our house which was amazing to see the samples in relation to our paint and different lighting. Our floor looks amazing, what really stood out was their efficiency, attention to detail and commitment to make sure everything turned out perfectly. I highly recommended Floor Coverings International and will be using them for future projects!

Madison Bishop

5

2026-03-06T05:34:09.684Z • Google

I've used this company twice and they've done a great job both times. Ethan and Terry are nice and dependable and the team does great work. I'll use them again for future projects!

Susie Ligman

5

2026-03-06T05:34:09.683Z • Google

Great experience. Dereck and his staff are very professional and friendly. Dereck responded quickly to emails and was gracious when my schedule necessitated rescheduling the initial visit for an estimate. The contractors worked quickly, were considerate of my home and kept me informed throughout the install. I highly recommend them!

DawnMarie Colicci

5

2026-03-06T05:34:09.683Z • Google

Thank you for such a fantastic job! Our new carpet looks great and the installers were very clean and professional.

Guardian Well & Septic

5

2026-03-06T05:34:09.683Z • Google

Great experience with their professional and courteous staff and installers. Our carpet installation was completed on time and with skilled craftsmanship. Definitely recommended !

Anthony Di Maggio