Metro NE San Antonio, TX Reviews

Average Rating

4.89

44842 Reviews

5 Stars

42745 Reviews

4 Stars

946 Reviews

3 Stars

180 Reviews

2 Stars

185 Reviews

1 Star

786 Reviews

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44842 Reviews

  • 5

    2025-12-22T05:34:20.985Z Google

    ⭐️⭐️⭐️⭐️⭐️ I couldn’t be happier with my experience with this flooring company. From start to finish, everything was handled with professionalism, care, and excellent work ethic. They gave me a fair, honest price and delivered truly amazing results. They replaced the carpet in two bedrooms with engineered hardwood, handled all the demo, moved the furniture out and back in, and left everything spotless when they were done. They started the job with three gentlemen and finished with two, and every single person involved was kind, respectful, and hardworking. They took the time to make sure I was happy with the work, paid attention to the details, and treated my home with care. The cleanup was thorough, and the finished floors look absolutely beautiful. I am beyond pleased—not just with how great everything looks, but with their professionalism and work ethic. I would highly recommend this company to anyone looking for quality flooring and a team you can trust.

    Kerri Mora
  • 5

    2025-12-22T05:34:20.985Z Google

    GREAT CUSTOMER SERVICE!! Dan and Denise are a wonderful couple and professional team. I could tell They really worked hard to show up and be ready to address any concerns I had when I had my carpets redone before I moved from my home this year. Recommended to my sister and she’s even getting carpets redone by them as well

    Shit Happens
  • 5

    2025-12-22T05:34:20.985Z Google

    First time home owner- wasn’t sure what to expect but I couldn’t be happier with how everything came out and especially how affordable it is…thanks!!!

    Chase Buchanan
  • 1

    2025-12-22T05:34:20.985Z Google

    Stay away! They are of zero help when needed. Stay away!

    Chris
  • 5

    2025-12-22T05:34:20.985Z Google

    All my flooring was showing it's age. Now all my floors are the same and not mix matched. The whole project took only 2.5 days to complete.

    Scott Gerrard
  • 5

    2025-12-22T05:34:20.985Z Google

    There were some flooring issues in a bedroom, so we decided to replace it all. Asit came over to check it out, and we signed the contract that day. The flooring arrived quickly, got deposited in the bedroom to acclimatize for a few days, and then got fitted on a Friday and a tiny bit on Saturday. We're really happy with the whole experience, and the new flooring looks great!

    Stuart Gilbert
  • 5

    2025-12-22T05:34:20.985Z Google

    We are very fortunate to have found Don and FCI. In November, we needed to find someone who could quickly do a full carpet installation. Don was available and responsive right away, came out for all the measurements, and worked with his schedule to get us in quickly. It was exactly what we needed and the installation looked great. I highly recommend Don and his team!

    Tedisky House
  • 5

    2025-12-22T05:34:20.985Z Google

    Tim was great to work with. He was knowledgeable, and made the whole flooring process simple and stress free. He brought great options, answered all our questions, and never made us feel rushed. Highly recommend Tim if you are considering new flooring.

    Kyle Clabaugh
  • 5

    2025-12-22T05:34:20.985Z Google

    To reiterate what others have said, the whole process was thorough, efficient, and very well executed. Went from initial meeting to completed job in a very short time, probably a couple of weeks. They took the time to explain options that wound up saving a significant amount of money. The job involved retiling a front door landing and replacing carpet runners on the entry stairs to our raised ranch (up and down). Looks amazing, we're very happy with it! I'd highly recommend these folks, and would work with them again, no question.

    Marc Marino
  • 5

    2025-12-22T05:34:20.985Z Google

    Matt and team was super helpful on answering questions we had and helped us pick the correct flooring for our needs. Would highly recommend!

    michael swope
  • 5

    2025-12-22T05:34:20.984Z Google

    Katie Fitzgerald did an amazing job replacing carpet with hardwood in the Master BR and Den in my new apartment at Deupree House II. Not only is the result absolutely beautiful (and getting great compliments), Katie is one of the best suppliers I have worked with ever, bar none. Her communication skills are superior. Additionally, she has a can-do attitude that cannot be beat. Her follow through was remarkable. If Katie says she will get it done, she does. If there is an issue, she alerts you immediately. Her quote was spot on and even foresaw some issues, factored those in and came in lower than others. I am beyond satisfied. See photos for the beautiful results.

    Anni Macht
  • 5

    2025-12-22T05:34:20.984Z Google

    Joe was great! I was able to find the perfect flooring for my needs and he was able to answer any and all questions!

    michael swope
  • 5

    2025-12-22T05:34:20.984Z Google

    Extremely happy to work with Tamara. She was able to answer my questions and assist with our flooring journey! Great experience overall and would definitely recommend as her and her team have great communication and made the process manageable and fun!

    michael swope
  • 5

    2025-12-22T05:34:20.979Z Google

    I highly recommend Floor Coverings International of Central Oregon - This team cares about the customer experience from start to finish and is committed not only to delivering a high-quality finished product, but also to making the process is friendly and professional. What you might not expect is they do small repairs to like transition strip replacements or maybe a chipped step or loose board. I have personal experience working with Patrick and much of the team, and I’ve been consistently impressed with their expertise and problem-solving skills. They take the time to explain options, provide honest recommendations, and make sure the work is done right. Give them a ring!

    Parker Doelling
  • 5

    2025-12-21T05:34:20.82Z Google

    I cannot rave enough about my floors! It started with the Alex, in Sales, who checked out my home to assess what might be needed. Alex was patient and listened to what I was looking for and then brought in several samples so I could see how they would look in the natural light. Next came Tim and Tyler, the Installers. They were an outstanding team! Since every piece of furniture was to be moved, they took photos to ensure items were put back where they belonged. Their work ethic showed they respected my home like it was their home. The entire job was completed in 3.5 days and I couldn’t be happier. I won’t say it wasn’t work for me since I emptied everything stored on floors in closets, etc. in anticipation of the flooring in those areas. Again, a few days of disruption was well worth the end results. If you are considering flooring, I would strongly recommend Alex, Tim and Tyler for the job.

    Shirley Fargnoli
  • 5

    2025-12-21T05:34:20.823Z Google

    Dan was able to assist with installing carpet squares and VTC flooring in an office building. He and his crew meet our tight timeliness and responded to our concerns with knowledge that comes with years of experience in the industry.

    Katie Young
  • 5

    2025-12-21T05:34:20.822Z Google

    I had such a great experience! Carpet even came in a little under budget.

    Melissa Davis
  • 5

    2025-12-21T05:34:20.822Z Google

    We had a very positive experience with Floor Coverings International and were genuinely impressed with the professionalism and quality of the installation. The installers completed roughly 450 square feet of hardwood in one day and did an excellent job paying attention to the details. The finished floors look great, especially compared to the old carpets we had previously. The installation team was courteous, respectful, and clearly experienced. They took extra care to protect our home by laying down sheets and coverings so they would not walk over our carpets with dirty boots. At the end of the day, everything was cleaned up thoroughly and all furniture was put back in place, which we really appreciated. Andrew and Dan were also great to work with throughout the process. Andrew provided a clear and very reasonable quote for installing hardwood in our main living area and dining room. Dan stopped by on the day of the installation to check in and make sure everything was going smoothly, which added a lot of confidence and we really appreciate that he took the time to personally stop by and make sure that our install was going smoothly, which is not something that we experienced with our previous installer. This was our first time using Floor Coverings International. We already had the wood and materials, including underlayment and shoe molding, and chose FCI for the installation. We are very glad we did and are extremely happy with our new floors.

    Shahid Iqbal
  • 5

    2025-12-21T05:34:20.822Z Google

    We had a great experience with FCI! We're super happy with how our LVP floors turned out. Vitalii was super knowledgeable and helpful with choosing the right options for us and Andrei the installer worked impressively fast for such high quality work!

    Chaim Dubov
  • 5

    2025-12-21T05:34:20.822Z Google

    Thank you to the crew for discovering the beautiful hard wood under our carpet and encouraging us to renew it instead of covering it! They are experienced professionals, friendly and trustworthy.

    Diannacrudup Crudup
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