Hill Country, TX Reviews

4

2025-11-15T05:34:21.956Z • Google

It was a good experience working with Floor Coverings International. A couple hiccups presented—scheduling got messed up because of an issue with the installer and we didn’t know for sure we’d get instal on the day we scheduled until about 2 hours before they arrived. We could have communicated better about our transition from bedrooms to hallway—we were expecting to have a transition strip from our vinyl plank in the hallway and they did a different tucked finish on the transition so we hadn’t installed the vinyl plank quite far enough which caused the carpet to show under the bedroom doors into the hallway which is unfortunate but ok, I guess. The carpet we chose is lovely and the estimate and choosing process went well. Robert went out of his way to get us exactly what we wanted and even had extra carpet square samples sent. The installers did a good job (as far as we can tell—no issues so far) overall we are pleased with the way it looks and feels.

JK Gallacher

5

2025-08-05T05:34:09.521Z • Google

Robert and Katie go above and beyond to make sure I am happy with the job. Highly recommend.

David Nettel

5

2025-05-28T05:34:11.033Z • Google

Great process, thank you for everything!

Eanes Properties

5

2025-05-25T05:34:11.494Z • Google

I scheduled an installation with another company. They knew I wanted to get the carpet installed as soon as possible to get the house turned around and ready to rent. Two days before the scheduled installation date I cashed them to confirm and got no response until the day of the scheduled installation when they sent me a text to inform me they took on a larger project and would not be available to complete the installation as scheduled. I looked online and found Floor Coverings International. I told them about my predicament, we scheduled an installation for that Saturday. Thursday morning, before my scheduled installation, they contacted me and said they could do the install that day. I approved, and by the c end of the day the job was complete and I was able to get my house on the rental market sooner than expected. Katie at Floor Coverings International remained in contact with me during the entire process, she was professional and courteous and her level of service has made Floor Coverings International my go to company for any future flooring needs.

Jesse

5

2025-04-12T05:34:12.333Z • Google

We recently had a porch tiled by Floor Coverings International, and I am thrilled beyond my wildest expectations! Their talented team was dependable, on-time, and professional, and their work was first rate. I highly recommend them for any tiling job you might have!

rusty cannaday

5

2025-04-08T05:34:11.456Z • Google

Katie and her team are simply amazing. Very professional, diligent, and incredible work with impeccable service. We had our carpet removed and new flooring installed and they were able to finish sooner than expected. Katie is the owner, extremely kind and provides such a positive experience. I would hire her team again for any flooring needs.

Ken Hou

5

2025-04-06T05:34:15.982Z • Google

Very good company to work with. Don’t hesitate to speak with Katie, the owner. Our project turned out great! Thank you!

Ken Johnson

5

2025-03-27T05:35:20.882Z • Google

We are so happy with our experience! It was nice to shop in my own home because I could really see the colors in the lighting of my house and my wall colors rather than in a showroom and there were tons of products and variety to choose from. Great customer service, answered all my questions and were very professional! Highly recommend!!!

Diane Kean

5

2025-03-27T05:35:18.505Z • Google

One of the things I really hate about working with contractors is that they like to give you a low quote and then the price starts going up after the work starts, which kind of leaves you screwed. The guy from Floor Coverings International was upfront and said he couldn't promise the lowest price but he would promise that the price would be full and final. He even said he would eat the costs if he found he made a mistake on his estimate after I signed. He also didn't try to sell me the most expensive product he had.

Elisabeth Seye

5

2025-03-27T05:35:18.505Z • Google

Great experience - Katie was really friendly and took the time to get to know about the vision we had for our home. After discussing more about what we wanted, she went to her van and came back with a few different samples from different price ranges and told us about the features and benefits of each one. It made choosing the right floor design a lot easier than I expected. The whole interaction left me feeling happy as a lark.

Lan-Thạch Kratzke