East Lancaster County, PA Reviews

5

2026-09-28T05:34:10.528Z • Google

I struggled long and hard between a 5 and a 4; a 5 because of the superior customer service and care provided throughout by Jen, and 4 because of the minor damages and kinks caused during the completion of the project. I decided to err on the side of positivity, especially because we are very satisfied with the quality of the work. Ours was a restoration project, after a damage caused by a water leak, and the end result is truly remarkable. We are very happy! Jen recommended other contractors needed for work that is not covered under her company's scope and we used all of them for a complete restoration. I should also mention that the project cost was quite reasonable, and lower than most quotes we received (one was almost three times the quote provided by FCI - that one was not happening regardless). We would have gone with FCI even if it was not the lowest bid because it is a woman-owned business, and we like to support women-owned (and local) whenever we can, and because of the high ratings on the web.

Ansar Ahmed

5

2026-09-01T05:34:09.845Z • Google

Very friendly, loved the music selection

Jodi Goane

4

2026-08-29T05:34:13.084Z • Google

We had a great experience overall. We love our new carpets and would consider using FCI in the future if/when needed.

Sabrina Tosti

5

2026-08-12T05:34:13.248Z • Google

My experience was fantastic, their attention from the Sales side , to the delivery and installation was flawless. If I can summarise my experience in one word “Trust “. Good job floor coverings ! 😃 By other hand in parallel I bought some blinds in “The Home depot” at the same time I bought my new flooring. It’s three weeks and I still have my blinds in my garage waiting for a Home depot to respond ! Horrible 😩

Agoracracy LLC

5

2026-08-12T05:34:13.247Z • Google

Easy and smooth transaction, the installer was very good and efficient.

Richard Roediger

5

2026-08-05T05:34:09.565Z • Google

The new vinyl flooring installed in my kitchen is amazing. The installers in and out in under two hours! I am just tickled pink about my new kitchen flooring.

Arthur

5

2026-07-09T05:34:08.913Z • Google

I'm blown away at my wood floor transformation ! Loved the fact it's a small local family ran business . I felt truly valued and they were clear and patient with me the entire way , addressing all my concerns . I highly recommend them to anyone looking for quality wood floor refinishing !

Kenn Shank

5

2026-06-10T05:34:10.095Z • Google

Excellent service, worked with our needs, timely and a decent price.

Zach Gibson

5

2026-06-06T05:34:11.915Z • Google

FCI was spectacular to work with for my whole home flooring replacement. The price was very reasonable and the quality was outstanding. I felt connected to a competent team throughout the whole process, from the sales/design side, to the project management, and the installation too. I highly recommend FCI for your flooring needs.

Ryan Platt

5

2026-06-04T05:34:11.271Z • Google

I had a very short window to get the job done and they did it and it was a great job also

Jim Shaffer