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In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2026-05-02T05:34:09.736Z • Google
I’m very happy with the flooring I just got installed. The quality of the flooring seems very good. Danika and Mark were very helpful and responsive.
betsy smith
1 2026-04-29T05:34:09.781Z • Google
Seven months ago, Floor Coverings International of Chester County installed a synthetic berber carpet on my floor. Weeks after its installation, the loops began to fray. Now the carpet sprouts a new fiber every several days. I don't have a pet, and nobody wears shoes in my house. One month ago, someone from the company came to look at the carpet and left with photos. I haven't heard a word since. I can't recommend a company that doesn't stand behind the product it sells.
Timothy Ireland
5 2026-04-26T05:34:09.528Z • Google
Great service and beautiful job! Highly recommend!
Kelly McCullough
5 Jeff Ginsburg2026-04-25T05:34:08.934Z • Google
5 2026-04-06T05:34:09.564Z • Google
I used FCI for multiple flooring projects including new hardwood floor install and refinishing, tile install, and carpet. They were so easy to work with, the ultimate professionals, and great communication. I will continue to use them for my flooring needs.
Mary Lynn Needs
5 2026-03-25T05:34:09.506Z • Google
Received product in time, instalation was on time and installers were respectful of property and did a fantastic job.
Colleen Presnell
5 2026-03-09T05:34:09.74Z • Facebook
It was an easy process working with Lori who owns the franchise in our area. She brought in lots of samples in our home and we made a choice which was installed perfectly later in the month. Her installers arrived 30 minutes earlier than scheduled and did a great job. We love the finished project.
Bill Youngfert
5 2026-03-07T05:34:10.82Z • Google
It was an easy process working with Lori who owns the franchise in our area. She brought in lots of samples in our home and we made a choice which was installed perfectly later in the month. Her installers arrived 30 minutes earlier than scheduled and did a great job. We love the finished project.
William Youngfert
5 2026-02-26T05:34:11.865Z • Google
FCI did a great job on our basement. Professional, hard working, clean, and courteous. Highly recommend them!
Harry Schiavi
1 2026-02-26T05:34:11.865Z • Google
No showroom. The address in Google Maps is an office. Would have been nice to know that before the 20 minute drive over. If they would have picked up the phone when I tried to call that would have helped. Was on hold for way too long and gave up.
Jordan Reid
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