Chester County PA (Philly NW) Reviews

Average Rating

4.84

490 Reviews

5 Stars

449 Reviews

4 Stars

23 Reviews

3 Stars

9 Reviews

2 Stars

0 Reviews

1 Star

9 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

490 Reviews

  • 5

    2025-09-05T05:34:15.306Z Google

    I haven’t had the chance to use Lori for my own flooring project yet, but I know her personally and she is amazing. She’s hardworking and genuinely cares about the people she works with. If her flooring services are anything like the way she shows up in everyday life, I know her customers are in great hands. She doesnt cut corners. I wouldn’t hesitate for a second to recommend her to anyone looking for quality flooring and great customer service!

    Jacob Cunningham
  • 5

    2025-08-30T05:34:22.905Z Google

    Great job Great follow up service.

    Timothy Ireland
  • 5

    2025-08-22T05:34:11.628Z Google

    Excellent work. Excellent results. FCI refinished our wooden floors. We are very happy with the work.

    Jim Harris, Jr.
  • 3

    2025-08-06T05:34:12.157Z Google

    Zachary Figliola
  • 5

    2025-08-02T05:34:16.084Z Facebook

    Reliable, dependable, professional service from start to finish. You choose your floor covering in your home. Samples are provided and additional samples for you to keep can be ordered. I highly recommend this company!

    Cathie Martyny
  • 5

    2025-08-01T05:34:21.279Z Google

    Really happy with the new flooring in our basement. The contractors were reliable; the work was well-done; and with the couple of items which needed further attention after the initial work was complete, the company was extremely responsive and dealt with these promptly.

    Sara Hughes
  • 5

    2025-07-15T05:34:10.636Z Google

    Excellent service; timely and professional; worked very cleanly; great follow-up post project; would highly recommend

    Linda Zychowicz
  • 1

    2025-07-14T05:34:12.643Z Google

    Poor communication.. If project is too big or they can not handle - they are not responding. No customer service. You never get a live person when you call them.

    PETER PIETKA
  • 1

    2025-07-12T05:36:58.321Z Google

    Had an appointment Sat at 10 30 no call no show . I called and texted multiple times . Only when I called the company and left a message did I get a text an hour later then responded ok when can you be here. Got no response until another hour and a half when I left a message on the company s machine again. Was excited after all these great reviews . Disappointed that no one in management followed up today. That s what would have been an appropriate response.

    Carolyn Monaghan
  • 5

    2025-07-09T05:34:11.487Z Google

    Philip Burtoft
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