Chester County PA (Philly NW) Reviews

Average Rating

4.84

515 Reviews

5 Stars

472 Reviews

4 Stars

23 Reviews

3 Stars

10 Reviews

2 Stars

0 Reviews

1 Star

10 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

515 Reviews

  • 5

    2026-03-09T05:34:09.74Z Facebook

    It was an easy process working with Lori who owns the franchise in our area. She brought in lots of samples in our home and we made a choice which was installed perfectly later in the month. Her installers arrived 30 minutes earlier than scheduled and did a great job. We love the finished project.

    Bill Youngfert
  • 5

    2026-03-07T05:34:10.82Z Google

    It was an easy process working with Lori who owns the franchise in our area. She brought in lots of samples in our home and we made a choice which was installed perfectly later in the month. Her installers arrived 30 minutes earlier than scheduled and did a great job. We love the finished project.

    William Youngfert
  • 5

    2026-02-26T05:34:11.865Z Google

    Fantastic work by these folks. Can't say enough nice things about their professionalism, attention to detail, communication and execution.

    dischardo
  • 1

    2026-02-26T05:34:11.865Z Google

    No showroom. The address in Google Maps is an office. Would have been nice to know that before the 20 minute drive over. If they would have picked up the phone when I tried to call that would have helped. Was on hold for way too long and gave up.

    Jordan Reid
  • 5

    2026-02-26T05:34:11.865Z Google

    FCI did a great job on our basement. Professional, hard working, clean, and courteous. Highly recommend them!

    Harry Schiavi
  • 5

    2026-02-08T05:34:22.034Z Google

    The FCI salesman Mark was extremely patient and was willing to bring new samples on multiple visits to make sure I was satisfied with my choices. The installation team was timely, worked quickly and neatly and promptly took care of any punch list items. The new flooring (both carpet and linoleum tile) look great and the price was reasonable! I will use this company again in future for my flooring needs!

    Peggy Beck
  • 5

    2026-02-04T05:34:10.771Z Google

    We used Floor Coverings International to remove carpeting from our basement and replace with LVP. We also used them to remove carpeting from our playroom and extend the existing hardwood from the hall into the room. Both projects were completed in a single day in a high-quality manner; the installers were prompt, efficient, and clean, and the final product looks great. Outside of the installation, the FCI team (Mark, Danica) was terrific to work with from the time we requested a quote to multiple home visits discussing flooring options to working with us on the pricing to scheduling the installation. Great company who I would highly recommend for flooring needs.

    Mike Osterrieder
  • 5

    2026-01-28T05:34:11.599Z Google

    We had new LVP installed in my basement and the results are fantastic. The floors look great, the crew was professional, and the entire installation was completed in just one day. Really impressed with the quality and efficiency

    Kevin
  • 5

    2026-01-04T05:34:14.694Z Google

    Our floors were refurbished and look fantastic.

    Harry Morris
  • 5

    2026-01-01T05:34:21.349Z Google

    We had an absolutely outstanding experience with Floor Coverings International. They completely transformed the second floor of our home by installing beautiful hardwoods and replacing the carpeting in three bedrooms. The space is now exactly what I dreamed it could be when we first bought the house—it feels like a brand-new home. From start to finish, the team was incredibly professional, very responsive, and completely transparent about pricing. Communication was clear, timelines were honored, and the quality of work exceeded our expectations. I would highly recommend Floor Coverings International for any flooring project and would absolutely use them again for future projects in our home.

    Laura Lee
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