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Chester County PA (Philly NW) Reviews

Average Rating

4.83

523 Reviews

5 Stars

479 Reviews

4 Stars

23 Reviews

3 Stars

10 Reviews

2 Stars

0 Reviews

1 Star

11 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

523 Reviews

  • 5

    2026-05-15T05:34:09.473Z Google

    We recently had new carpet installed in our home by Floor Coverings International of Chester County, and we couldn’t be happier with the entire experience. From start to finish, this was one of the best companies we’ve ever worked with. Danica was a huge help behind the scenes and was always friendly, responsive, and great to work with. The carpet installation went smoothly, and our new carpet looks amazing. If you’re looking for a professional flooring company for new carpet or flooring installation, I highly recommend Floor Coverings International of Chester County.

    Mike Simmons
  • 5

    2026-05-03T05:34:09.333Z Google

    Lori and her team at Floor Coverings International were fantastic to work with. She came right out to my property with samples and somehow picked out exactly the carpet I had in mind—it made the whole process incredibly easy. She quickly put together an estimate that actually came in below what my contractor’s carpet vendor quoted, which was a great bonus. From there, everything moved fast and the installation was scheduled shortly after. The install itself went smoothly and the final result looks great. Highly recommend Lori and her team if you’re looking for a seamless, professional experience.

    John Becker
  • 5

    2026-05-02T05:34:09.736Z Google

    I’m very happy with the flooring I just got installed. The quality of the flooring seems very good. Danika and Mark were very helpful and responsive.

    betsy smith
  • 1

    2026-04-29T05:34:09.781Z Google

    Seven months ago, Floor Coverings International of Chester County installed a synthetic berber carpet on my floor. Weeks after its installation, the loops began to fray. Now the carpet sprouts a new fiber every several days. I don't have a pet, and nobody wears shoes in my house. One month ago, someone from the company came to look at the carpet and left with photos. I haven't heard a word since. I can't recommend a company that doesn't stand behind the product it sells.

    Timothy Ireland
  • 5

    2026-04-26T05:34:09.528Z Google

    Great service and beautiful job! Highly recommend!

    Kelly McCullough
  • 5

    2026-04-25T05:34:08.934Z Google

    Jeff Ginsburg
  • 5

    2026-04-06T05:34:09.564Z Google

    I used FCI for multiple flooring projects including new hardwood floor install and refinishing, tile install, and carpet. They were so easy to work with, the ultimate professionals, and great communication. I will continue to use them for my flooring needs.

    Mary Lynn Needs
  • 5

    2026-03-25T05:34:09.506Z Google

    Received product in time, instalation was on time and installers were respectful of property and did a fantastic job.

    Colleen Presnell
  • 5

    2026-03-09T05:34:09.74Z Facebook

    It was an easy process working with Lori who owns the franchise in our area. She brought in lots of samples in our home and we made a choice which was installed perfectly later in the month. Her installers arrived 30 minutes earlier than scheduled and did a great job. We love the finished project.

    Bill Youngfert
  • 5

    2026-03-07T05:34:10.82Z Google

    It was an easy process working with Lori who owns the franchise in our area. She brought in lots of samples in our home and we made a choice which was installed perfectly later in the month. Her installers arrived 30 minutes earlier than scheduled and did a great job. We love the finished project.

    William Youngfert
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