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Chester County PA (Philly NW) Reviews

Average Rating

4.83

521 Reviews

5 Stars

477 Reviews

4 Stars

23 Reviews

3 Stars

10 Reviews

2 Stars

0 Reviews

1 Star

11 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

521 Reviews

  • 5

    2026-05-02T05:34:09.736Z Google

    I’m very happy with the flooring I just got installed. The quality of the flooring seems very good. Danika and Mark were very helpful and responsive.

    betsy smith
  • 1

    2026-04-29T05:34:09.781Z Google

    Seven months ago, Floor Coverings International of Chester County installed a synthetic berber carpet on my floor. Weeks after its installation, the loops began to fray. Now the carpet sprouts a new fiber every several days. I don't have a pet, and nobody wears shoes in my house. One month ago, someone from the company came to look at the carpet and left with photos. I haven't heard a word since. I can't recommend a company that doesn't stand behind the product it sells.

    Timothy Ireland
  • 5

    2026-04-26T05:34:09.528Z Google

    Great service and beautiful job! Highly recommend!

    Kelly McCullough
  • 5

    2026-04-25T05:34:08.934Z Google

    Jeff Ginsburg
  • 5

    2026-04-06T05:34:09.564Z Google

    I used FCI for multiple flooring projects including new hardwood floor install and refinishing, tile install, and carpet. They were so easy to work with, the ultimate professionals, and great communication. I will continue to use them for my flooring needs.

    Mary Lynn Needs
  • 5

    2026-03-25T05:34:09.506Z Google

    Received product in time, instalation was on time and installers were respectful of property and did a fantastic job.

    Colleen Presnell
  • 5

    2026-03-09T05:34:09.74Z Facebook

    It was an easy process working with Lori who owns the franchise in our area. She brought in lots of samples in our home and we made a choice which was installed perfectly later in the month. Her installers arrived 30 minutes earlier than scheduled and did a great job. We love the finished project.

    Bill Youngfert
  • 5

    2026-03-07T05:34:10.82Z Google

    It was an easy process working with Lori who owns the franchise in our area. She brought in lots of samples in our home and we made a choice which was installed perfectly later in the month. Her installers arrived 30 minutes earlier than scheduled and did a great job. We love the finished project.

    William Youngfert
  • 5

    2026-02-26T05:34:11.865Z Google

    FCI did a great job on our basement. Professional, hard working, clean, and courteous. Highly recommend them!

    Harry Schiavi
  • 1

    2026-02-26T05:34:11.865Z Google

    No showroom. The address in Google Maps is an office. Would have been nice to know that before the 20 minute drive over. If they would have picked up the phone when I tried to call that would have helped. Was on hold for way too long and gave up.

    Jordan Reid
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