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In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2025-10-04T05:34:12.671Z • Google
Awesome job! The workers were super nice and professional. I would highly recommend this company to everyone!
Phyllis Wallace
5 2025-10-03T05:34:12.251Z • Google
Very happy with my new floor. Excellent communication before and after, and the floor is great.
J P
5 2025-10-02T05:34:15.748Z • Google
James Morrison and his team were very knowledgeable about removing our old carpeting and laying the new floor all over completely. When it's time for to get other things done will use them again. Highly recommend.
Stacy Shaffer
5 2025-09-25T05:34:18.874Z • Google
Looks beautiful!
Jacqueline Coleman
5 2025-09-15T05:34:11Z • Yelp
My husband and I highly recommend Floor Coverings International at this location, from start to finish. There were a few hiccups here and there and you'll have that but they were quick to make sure that everything went well and that they made it right! James was great to work with and very communicative, Richard the installer is a strong man as we have extremely heavy Ashley furniture, he was great also as taking care to not damage our original 1930 baseboards. We went with Shaw carpet throughout the house and it looks fantastic, we picked out our own laminate flooring for the kitchen to match the carpet and it was laid down great, and they also did our basement stairs without a flaw! It's a big decision when trying to find a flooring company that will do the job right so if you are looking please give them a call you will not be disappointed! We are extremely happy with the new flooring and again we highly recommend them and appreciate them! Thank you James and Richard for your service and job well done! We will definitely recommend your company to anyone we know that needs flooring!
Tracey W.
5 2025-08-31T05:34:19.216Z • Google
I would recommend this flooring company to anyone. We love our floors and the company really cares about their customers satisfaction
Claire Haynes
5 2025-08-31T05:34:19.214Z • Google
We are so happy with our flooring. Everyone was on time, friendly, professional, and very knowledgeable. The installers did excellent work, and cleaned up when done. We would recommend them highly. You will be glad you went with them. We are!
Susan Hatfield
5 2025-08-29T05:34:19.75Z • Google
Quality workmanship. Fast and efficient. Installers were knowledgeable and very pleasant.
Neisha Tellez
4 2025-08-21T05:34:10.158Z • Google
I really did enjoy working with this company. The mobile showroom, bringing the samples into my home and allowing me to see each of the carpet options, is a terrific idea. I learned a bit about the process of preparing stair runners, and it is not terribly lengthy but it does require some time, so carpet installation is not immediate and that's ok. They worked with me to schedule, and overall I would happily recommend this business. The carpet is extremely beautiful, comfortable, and well installed. The only reason this is not a five-star experience was the miscommunication about the length of time required for three sets of stairs, although they were extremely prompt with offering a follow-up. The installer himself was good at putting in carpet, which is what you want, but he could work a little on his professionalism. He stripped the existing carpet which of course exposed dust, and only made a very cursory attempt to clean the stairs with an equally dirty broom. He installed without wearing shoe covers despite walking through my muddy yard, and then when finished my home was covered in dust and fiber. Both times, he did not vacuum. That's literally the only reason I am giving this four stars. This company will provide prompt service and again, the finished product is gorgeous and well done. My feedback is maybe just dropping a little cash on shoe covers and a portable dustbuster from Amazon to enhance the installation experience. Thank you so much again. I will definitely use you for all future carpet needs.
Kate Berenson
5 2025-08-13T05:34:09.742Z • Google
FCI was able to go from quote to completed job in less than 2 weeks. Very happy with the price, communication, and workmanship! Highly recommended.
Ryan Bolus
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