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In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2025-11-15T05:34:21.958Z • Google
When I was researching opinions on Floor Coverings International, I encountered a comment that said to avoid them because they are a chain. That comment is partially right. It is a chain and that means quality can vary by location. The owner of this location, Jason Andler, cares greatly about quality of the job and customer satisfaction. During pre-sales, I expressed concern that the higher pile carpet might cause some of the doors to drag. Jason said if that happened, he would send someone in to shave off the bottom of the doors. And it did happen with two doors and he did send a handyman to shave the bottoms off. Also, I ordered an extra sound absorbing layer as part of the package. Jason suggested that while the old carpet was up, the sub-floor be fortified with screws to reduce the chance of it moving, which can be a source of noise. That was done, personally by Jason, before the carpet was installed. Then after the installation, he came by and added supports underneath the stairs in order to reduce creaking. This is stuff I feel that I wouldn't have gotten if I had purchased the carpet from a big box store. And it was all included at no extra charge.
Marc Klenotic
5 2025-10-31T05:34:25.291Z • Google
I’m very happy with the outcome of my flooring done in bedroom!! The guys did a great job!!👌🏽
Eartha Armstrong
5 Kelsey Tracey2025-10-29T05:34:13.031Z • Google
5 2025-10-15T05:34:14.396Z • Google
I was debating on a few other companies but they let us finance our floors double the amount of time of the other places. The floors look amazing and they finished our entire top floor within a few days. Honestly they’re a great company to work with !
Alyssa Tate
5 2025-10-12T05:34:15.242Z • Google
I highly recommend Floor Coverings International. Everyone at the store including the installers were excellent. They were very accommodating and within a few weeks, I had beautiful new carpet! Thanks Floor Coverings International!
Linda Fecske
5 2025-10-10T05:34:14.579Z • Google
Tyler was great in helping me pick out a tile that would flow well throughout the house and the crew was fast & communicated well. Overall it was a great experience & we will be using them in the future
Angela Esber
5 2025-10-10T05:34:14.579Z • Google
Excellent service and follow up. Sales associate stayed with us through each step and called to check in immediately following completion.
Andy 330
5 2025-10-07T05:34:23.481Z • Google
Installers were very good. Everyone was good to work with. Nicole was knowledgeable. A good experience. They did what we needed and wanted.
terry gatts
5 2025-10-04T05:34:12.671Z • Google
Floor coverings international put in new carpet for our living room. Tyler was knowledgeable and very professional. The install was done in a timely manner and the result exceeded my expectations!
Melissa
5 2025-10-02T05:34:15.749Z • Google
Who is very pleased with my floors
Diane Torch
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