Syracuse, NY Reviews

Average Rating

4.96

236 Reviews

5 Stars

229 Reviews

4 Stars

6 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

1 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

236 Reviews

  • 5

    2026-01-25T05:34:09.338Z Google

    We had an excellent experience with this flooring company from start to finish. They stuck to the timeline exactly as promised, even while demoing a lot of tile, which was no small job. Brad, the owner, was absolutely amazing—clear, responsive, and proactive in his communication throughout the entire process. The crew was professional, hardworking, and a pleasure to have in our home. The engineered hardwood installation is beautiful and the attention to detail really shows. We felt well cared for every step of the way and couldn’t be happier with the results. Highly recommend to anyone looking for quality work, great communication, and a team you can trust.

    Meryl Eriksen
  • 5

    2026-01-21T05:34:07.136Z Google

    The team was great. Came in, prepped the space, installed the new floor did all the trim/finish work. I love the floors and very pleased with everything they have done for me so far.

    sean eppolito
  • 5

    2025-12-30T05:34:13.964Z Google

    From start to finish everyone was great! Friendly, informative and was able to fit the carpet installation in with short notice.

    Stacy Freer
  • 5

    2025-12-23T05:34:12.883Z Google

    We have had wonderful experience working with Floor Coverings International!! Each individual - Larry, the display consultant (who has beautiful samples from which to select), the Project Manager, Stefan, who was onsite whenever question arose - such as when the two fellows laying the floor detected a rotted area in the subfloor). Courtney M, the office manager was a pleasure work with - coordinating installation days and times! We could NOT be any happier with our new floor ! So very thankful we ‘found’ Floor Coverings International — here in Camillus, NY !!! I

    Teri Frese
  • 5

    2025-12-23T05:34:12.882Z Google

    Great team, great product, great service! Highly recommend!

    Erin Monica Puff
  • 5

    2025-12-19T05:34:17.635Z Google

    The team at Floor Coverings International is exceptional to work with. They are local people who believe in great service, responsiveness and always put their customers first. I trust them with all projects both for my home and my business. Highly recommend.

    Kate Houck
  • 5

    2025-12-10T05:34:12.657Z Google

    Tim rocks! The whole FCI team is so easy to work with! Thanks guys

    Jeff Turner
  • 5

    2025-12-10T05:34:12.656Z Google

    Floor Coverings has been a true pleasure to work with. They provide top quality service all the way from the consultation to the installation. They also have a very helpful and motivated team to make the process as seamless as possible. I highly recommend them for any flooring inquiries and installations!

    Michael DeAngelis
  • 5

    2025-12-10T05:34:12.655Z Google

    About a week and a half before hosting nearly 30 people for Thanksgiving, we discovered a major problem: someone had tried to clean a few stains on our carpet, but instead left a large bleach spot about 2’ x 3’. With the holiday quickly approaching, we were panicked and on a tight deadline. I reached out to Floor Coverings International, and from the very first conversation, Brad was optimistic, professional, and incredibly helpful. Their technician, Tim, came out promptly. He was professional, informative, and took the time to walk us through all the options—explaining the pros and cons of each carpet type without ever being pushy. We placed our order, and the installers arrived soon after. They moved all of our furniture, installed the new carpet, and completed everything efficiently and with great care. Thanks to their team, we were able to host Thanksgiving with a beautiful, brand-new carpet. The entire experience exceeded our expectations. I would hire them again—personally and professionally—without hesitation.

    ryan hanlon
  • 5

    2025-12-09T05:34:11.181Z Google

    Had floor to replace from water damage. Floor Coverings International did a great job, from sales to install. Quick and easy. Super happy with Floor.

    Bruce Raymond
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