Syracuse, NY Reviews

5

2026-09-26T05:34:09.946Z • Google

Great start to finish. Excellent initial meeting. Salesmanship was spot on! Scheduling/installation went as planned. Outcome is great!

Bill Burgoon

5

2026-09-24T05:34:08.778Z • Google

Beautiful flooring installation in my very old kitchen and bathroom- Justin and team did an EXCELLENT job and were also very responsive to any detail work afterwards. I wish I’d done this years ago - makes SUCH a positive difference in my home 😀 Thank you FCI!

Susan Woodruff

5

2026-09-15T05:34:13.169Z • Google

John Fatcheric

5

2026-09-09T05:34:12.523Z • Google

FCI did the carpet in our home and did a great job. They communicated with us about the timing and carpet selection and the crew that installed the carpet was very professional and efficient.

Charles Middlekauff

5

2026-09-09T05:34:12.523Z • Google

It was such a pleasure to work with Brad and Courtney! Went in and reviewed our options and was able to our carpet order and installed within a week! The carpet was beautiful done! Would definitely recommend them for all your flooring needs!

Dee Tee

5

2026-09-07T05:34:12.767Z • Google

We were extremely happy with FCI! They got us in quickly and the quality of the work was great. We would not only recommend them but we plan on hiring them again for another project.

kelly engle

5

2026-09-01T05:34:09.845Z • Google

Fantastic. Very pleasant, knowledgeable, quick to respond, totally explained information and product came quickly. Would use again for sure. Floor is gorgeous. So bright , clean and nice feeling. Easy to sweep and keep clean

Suzanne Moose

5

2026-08-14T05:34:10.421Z • Google

I can't say enough good things about this crew. We had them tear out old tile throughout our entire basement, redo the flooring, and install new baseboard and the end result was flawless. From the first walkthrough, they were professional, communicative, and clearly knew what they were doing. The demo was clean and efficient (no dust or debris left behind), and the new flooring installation was meticulous, tight seams, perfectly level, no gaps or uneven spots anywhere. The baseboard work was just as impressive; every corner and transition was cut and finished cleanly. What really stood out was the crew themselves. Friendly, respectful of our home, showed up when they said they would, and took real pride in their work. They walked us through the process, answered every question, and left the space spotless when they were done. Our basement went from an eyesore to genuinely one of our favorite rooms in the house. If you're on the fence about hiring them, don't be, the quality of work and the people made this one of the best contractor experiences we've had. Highly, highly recommend.

Rob Reilly

5

2026-08-13T05:34:25.147Z • Google

Very strong recommendation. Skipping generic stuff and going details, they were great to work with in the estimate and booking process. They connected us with furniture movers which others didn't. They covered counters and things instead of asking us to do it. They booked on our schedule. We were out of town when they did they work and they found something very unique to our floor. They made the right call and preserved the schedule so it was still done when we got home instead of pushing everything until we could discuss every little detail. Didn't upcharge us at all. Just base additional materials. I can't over state how much I appreciate that. We had talked many times and they knew what I would approve and that I'd rely on their expertise. They took the risk that I wouldn't be a jerk about it. If they haven't it would have greatly inconvenienced my family when we got back. You just don't get that human touch from bigger companies. Felt like the good old days where we just do right by each other. Book with this company. They won't let you down.

Brendon Ulen

5

2026-08-10T05:39:16.742Z • Google

Couldn’t ask for a better team to partner with for a flooring project! Tip to tail they make it as easy and seamless as can be with great communication and follow-up and presence all along the way. From the initial meeting with their mobile design studio they bring to you all the way to final walk through where they ensure everything is perfect. We’re incredibly happy with our new cork flooring (pretty cool product we didn’t even know about earlier)!

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