Syracuse, NY Reviews

Average Rating

4.96

245 Reviews

5 Stars

238 Reviews

4 Stars

6 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

1 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

245 Reviews

  • 5

    2026-03-17T05:34:10.57Z Google

    It was great working with Brad and Floor Coverings International. Brad made getting my new flooring quick and easy! On top of that they had amazing communication throughout the process.

    Jack Miller
  • 5

    2026-03-09T05:34:09.736Z Google

    Thank you Tim, Courtney, Brad & Stephon for making our project go smoothly. Tim came and we looked at different samples of floor and he talked through with us the difference between unstained hardwood vs prefinished. What it would mean for us while it was being installed, etc. We were scheduled promptly and we even had to change the install date but they were flexible with our schedule. We had one issue after the install with one of the pieces of wood and they sent the crew back out to fix the board very quickly. Everyone on their team followed up quickly. Thanks International Floor Coverings team.

    Dan Frawley
  • 5

    2026-03-05T05:34:12.75Z Google

    rosettastone82
  • 5

    2026-02-13T05:34:11.582Z Google

    The flooring remodel we did turned out amazing! They were quick to respond to all of our requests and made sure all the details were completed on time and above expectations. Thank you again!

    J Darm
  • 5

    2026-02-11T05:34:17.143Z Google

    The entire process was smooth and easy using FCI! I booked an appointment online for an in-person consultation. They showed up when they said they would, we discussed different options, and expedited our project quickly. I couldn’t be more happy with the result. I appreciated the timeliness of the in-home consult and expertise of Tim L regarding the products! I will be using them from now-on for our floors!

    Miriam Bernstein
  • 5

    2026-02-10T05:34:10.194Z Google

    Beautiful job done on two rooms installing some new carpet! They were super fast and efficient, only took maybe 3 hours. Highly recommend!

    Angeline Kimbrell
  • 5

    2026-02-09T05:34:18.217Z Google

    The team was prompt to respond to my online request. Samples and explanations were gone over by a very knowledgeable rep. Once the service for installation was set up all warranty information was sent and communication was on point from the office. There was a delay due to crew sickness but that was communicated well before and hand they worked effortlessly to get another date set up with plenty apologize though none were required. Once onsite for the install the techs were very experienced and respectful. They had all carpet and padding both removed and installed in a very timely manner. Clean up of the site was performed and communicated with me if it was satisfactory which it was. I will be recommending to anyone as well as use again for future installs.

    Adam Brasher
  • 5

    2026-02-07T05:34:27.544Z Google

    The crew of three arrived exactly on time, they were extremely careful with moving my furniture and were very professional with the installation. The carpet is perfect, I love it and would definitely have Floor Covering International back again.

    Linda Bigsby
  • 5

    2026-02-04T05:34:10.772Z Google

    10 out of 10 rating for Floor Coverings International! The team is phenomenal!! We had all of our flooring replaced and absolutely love the products we chose. Before and after photos below. Thank you for an absolutely wonderful experience!

    Cheryle Taylor
  • 5

    2026-01-25T05:34:09.338Z Google

    We had an excellent experience with this flooring company from start to finish. They stuck to the timeline exactly as promised, even while demoing a lot of tile, which was no small job. Brad, the owner, was absolutely amazing—clear, responsive, and proactive in his communication throughout the entire process. The crew was professional, hardworking, and a pleasure to have in our home. The engineered hardwood installation is beautiful and the attention to detail really shows. We felt well cared for every step of the way and couldn’t be happier with the results. Highly recommend to anyone looking for quality work, great communication, and a team you can trust.

    Meryl Eriksen
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