Southeast Las Vegas, NV Reviews

5

2025-10-05T05:34:19.055Z • Google

I received a quote from Janie Sandberg. It was a little higher than a quote fromHome Depot to account for leveling of subfloors. I made the mistake of choosing the cheapest option after the Home Depot representative said that I had a fairly new home and new homes rarely had unlevel subfloors. Boy was he wrong. I was informed by every realtor I know and one construction company that most new track homes have unleveled floors. Home Depot only sells materials. They use a subcontractor that installed half of my new Vinyl plank flooring. After installing half of the new vinyl plank flooring, the subcontractor informed me that he couldn't finish the job because my wood subfloor upstairs was not level. The HD subcontractor said he could do minor leveling (he measured in poker chips. If your floor requires more than 3 poker chips to lift the leveler until your subflooris flat, this HD subcontractor was not licensed or insured to do the work.) That's when I called Janie. Not only did she send someone over to inspect my subfloor, but Floor Coverings International also offered to level my subfloor and finish installing the remaining vinyl plank flooring and carpet that I purchased from Home Depot. I had a few friends inform me to call and complain to Home Depot requesting to receive a refund. After my phone call, Home Depot referred my problem to another one of their general contractors who is working to fix my subfloor and install the remaining installation of my vinyl plank flooring. However, I wonder if my warranty is still valid because it took two subcontractors to finish the order. After my experience with Home Depot, I recommend that anyone who is considering a flooring project work with a company like Floor Coverings International. Although the quote from Floor Coverings International was higher, in hindsight I see the value of working with a company that specializes in flooring. The customer has peace of mind that Floor Coverings International can complete the job without any delays. Floor Coverings International would have leveled my subfloor and finish the installation without requiring assistance from another company. Also, the Floor Coverings International quote included new baseboards. This easily justifies the higher cost.

Casey Sermons

5

2025-10-02T05:34:15.747Z • Google

I was over the top happy with the work we had done. Walking into my house and seeing my beautiful stairs after years of dirty, matted, snagged carpet as a first impression was a sigh of relief. Janie and crew helped me find a perfect match as well as easily squaring off my original rounded step. I’ve already decided to have them come back next year for a floor remodel of my master bedroom. I highly recommend them!

heidi swart

5

2025-09-30T05:34:10.275Z • Google

Highly recommend Floor Coverings International! I had all of the tile and carpet in my house pulled out and luxury vinyl plank put in. From start to finish, from the showroom to the in-house visit to select flooring, to the installation, everyone I dealt with was professional, easy to work with and did a great job. And the flooring product is excellent. I couldn’t be more pleased!

Deborah Elsasser

5

2025-09-27T05:34:23.468Z • Google

Janie was absolutely amazing from beginning to end. She did the whole house including baseboards we loved. Her and her team were super responsive throughout the process. Definitely use her again:)

Chip Holmes

5

2025-09-26T05:34:20.921Z • Google

I’m so glad we went with Floor Coverings International for our LVP floors! I called several flooring companies to get a quote. When I first called FCI, they didn’t answer, so I moved on to the next flooring company. It was nearly closing time so I didn’t expect many to answer the phone. I didn’t leave any messages, and out of all the calls I made, FCI was the only one who called me back — and they did it within 10 minutes (after their closing time). That responsiveness continued throughout the whole project. They weren’t the cheapest bid I got, but their attention to detail and the way they answered questions (including ones I didn’t even know to ask!) gave me total peace of mind and made me feel confident spending just a tiny bit more. The team was professional, clean, and very organized, and they always made sure my questions were answered. I appreciated the constant communication and updates throughout the project, as well as final walk-through from both Kevin (project manager) and Janie (owner). The final product looks beautiful, and I couldn’t be happier with the results. This company worked hard to earn our business and they did not disappoint! Highly recommend!

Kari Nash

5

2025-09-23T05:34:16.899Z • Google

I hired them to replace carpeting in a multi-million dollar listing of mine and was extremely happy with this company! Their pricing was fantastic and the service provided by their installers was very professional and they got the job done very quickly for me. The owner was very informative and easy to contact as well. I would definitely recommend this company and will use them again next time I need flooring!

monica finch

5

2025-09-19T05:34:12.591Z • Google

Yan Kaner

5

2025-09-18T05:34:13.72Z • Google

Met with Janie and Brieanna today, they were so knowledgeable and professional. They brought there A game and made our project needs so easy. I would highly recommend this local business and we can't wait for the install.

Mary Porterfield

5

2025-09-18T05:34:13.719Z • Google

The team at Floor Coverings International were absolutely amazing! They helped me choose the right carpet, quickly scheduled my installation, and were fast, efficient, and professional during the installation. The carpet looks great and I would highly recommend their services.

Stephanie Maddocks

5

2025-09-17T05:34:14.871Z • Google

Beautiful Backsplash installed in the kitchen. Wonderful service. The installers did a fantastic job. Enjoyed working with Kevin and Jamie. Sharon J

JP Starr