Homepage
Find Your Team
Our experts are ready to help with your flooring project.
Homepage
Our experts are ready to help with your flooring project.
4.89
46661 Reviews
5 Stars
44559 Reviews
4 Stars
976 Reviews
3 Stars
191 Reviews
2 Stars
185 Reviews
1 Star
750 Reviews
In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2026-03-18T05:37:21.534Z • Yelp
Sandra was wonderful from the consultation to project completion. Great communication and all my questions were answered. Her team was friendly and efficient! They all exceeded my expectations. I am enjoying my new carpet! I highly recommend!
Sue V.
5 2026-03-18T05:36:18.471Z • Yelp
They did a great job and great customer service! Everything was friendly and professional!
Caitlin S.
5 2026-03-18T05:35:35.739Z • Google
My husband and I purchased tile for our backsplash as well as flooring for our second floor & we had an incredible experience. The showroom was laid out very well and they had lots of great options - but not too many that it was overwhelming! We worked with Laura and she was so friendly and helpful, and yet not pushy or too “salesey” . I highly recommend this locally owned company! We haven’t done the flooring yet - but are very excited !
Staci Blayone
1 2026-03-18T05:35:06.522Z • Yelp
Given a runaround Girl answered phone and didn't know what I was asking about and pretended to not see text messages and photos. Stated the men want only larger jobs. They never should responded to my project.
Maggie T.
5 2026-03-18T05:34:11.659Z • Google
My wife and I met Austin and his team at an event in Chesterfield where they had a booth set up with a variety of flooring samples and product lines. We talked for a bit and ended up setting an appointment. Austin came prepared he brought a wide range of hardwood samples (the more the merrier, in my opinion), which made it easy to find exactly what we wanted. Once everything was finalized, materials were ordered and an install date was scheduled without any hassle. Throughout the entire process, Austin was extremely thorough and kept me updated every step of the way, which I really appreciated. On installation day, Austin showed up early to meet his crew and get things rolling. The installers were professional, detail-oriented, and kept everything clean. They were also very friendly and easy to work with. My wife and I both work full-time, so it was important for us to feel comfortable having people in our home while we weren’t there and they absolutely gave us that confidence. All in all, this was a 5-star experience. I’ll definitely be calling them back for future work.
nicholas becker
5 2026-03-18T05:34:11.659Z • Google
Floor Coverings International did an incredible job installing carpet in our home. Steve provided all the information and options we needed to make the right decision and Tim organized the install which was quick and efficient. They even came out early to remove the old carpet to allow us time to cleanup/paint the baseboards before install. Highly recommended!
Michael Harpster
2 2026-03-18T05:34:11.659Z • Google
You turned a 2 to 3 day job into a 6 day job and you put a satin finish on our wood floor after we indicated that we wanted a semi-gloss finish. We are not happy
john zerull
5 2026-03-18T05:34:11.659Z • Google
They did a great job on the installation, the carpet looks amazing and Erick was great facilitating our project.
Caden Miller
5 2026-03-18T05:34:11.659Z • Google
Good product quality. Installers arrived early and worked late until we were satisfied. Good salesman and the project mgr was very eager and responsive. Will work with them again.....
Mike Wilburn
5 2026-03-18T05:34:11.659Z • Google
Our new LVP floors look great. And we love how dog friendly they are while also looking classy! Thank you!
paige laverty
5 2026-03-18T05:34:11.659Z • Google
We experienced a major pipe leak that ruined three rooms of our house. Not only did Christian and his team do a first-rate job with laying all of new bathroom tile and flooring in those rooms, but Christian literally was the one responsible for putting us in touch with restoration and getting things stabilized before the water damage got any worse! We are very grateful to him and to the FCI team!
Bob Joralemon
5 2026-03-18T05:34:11.659Z • Google
We had an amazing experience with our flooring company from start to finish. Alex and Jennie were absolutely fantastic to work with—professional, knowledgeable, and genuinely cared about making sure everything turned out perfect. They took the time to walk us through all our options, helped us choose the right flooring for our home, and made the entire process smooth and stress-free. The installation was flawless, and the attention to detail really shows—the floors completely transformed our space. The team kept everything clean and communicated clearly every step of the way. It’s rare to find this level of quality and customer service. Huge thanks to Alex and Jennie—we highly recommend them to anyone looking to upgrade their floors!
Kenny Ngo
5 2026-03-18T05:34:11.659Z • Google
The work was professionally and efficiently done. The communication was very good. We are very pleased with the work. Mr Hamid did a great job. Much appreciate it.
Morteza Ghalambor
5 2026-03-18T05:34:11.659Z • Google
Great quality and service. I highly recommend.
Manda Forshey-Allen (M)
5 2026-03-18T05:34:11.658Z • Google
I wanted to do something don’t typically do but the young man who came and talked to me, Christopher was phenomenal, very knowledgeable and informative. Although we didn’t choose his team for this job, I will definitely include them in all bids due to Chris.
Wick Shipes
5 2026-03-18T05:34:11.658Z • Google
Issac was very responsive and his communication was great. The installer did a great job, cleaned up after himself. He also showed up when he said he was going too and was also great.
Tammy Werk
5 2026-03-18T05:34:11.658Z • Google
We ultimately did not move forward with Floor Coverings International, but I still wanted to recognize the great experience we had working with Matthew and his team. They were professional, respectful of our time, and very easy to work with throughout the process. Matthew took the time to walk us through options, answered our questions honestly, and provided competitive pricing without any pressure. Even though we chose a different vendor in the end, I would absolutely recommend including them in your search if you are looking for carpet. A solid team that treats customers the right way.
Luis Giner
5 2026-03-18T05:34:11.658Z • Google
Floor Coverings International did a excellent job for me for a home iam preparing to sell , I was happy to meet the franchise owner Andrea and her assistant and enjoyed getting helpful information from both of them and the carpet they installed was a good fit for me the house looks good thank you I will be using floor coverings int. again for another home l own
Phil LaCava
5 2026-03-18T05:34:11.658Z • Google
Strong recommend — we will use them again for other flooring needs! Josh and Kayson were great to work with throughout the process. They were great listeners, responsive, integrity-first, and respectful of our home and schedule. They replaced about 1,100 sq ft of flooring and baseboards with “tile” LVP, and had to remove ceramic tile and laminate to do so. The process was completed in four days!
Angela Ryan
5 Hugo Arevalo2026-03-18T05:34:11.658Z • Google
Our experts are ready to help with your flooring project.