Paradise & East Las Vegas, NV Reviews

Average Rating

4.89

44692 Reviews

5 Stars

42604 Reviews

4 Stars

944 Reviews

3 Stars

181 Reviews

2 Stars

185 Reviews

1 Star

778 Reviews

Real customers. Real reviews.

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44692 Reviews

  • 5

    2025-12-17T05:34:11.22Z Google

    From the start Jeremy was very professional and easy to talk to. He worked with our busy schedule and came to our house to answer our questions, tell us about his business and show us floor samples. The installation was fast and my floors came out B-E-A-U-T-I-F-U-L! I would definitely recommend this company to friends and family. I give them 5 stars because I couldn’t be happier.

    Melissa Rivera
  • 0

    2025-12-17T05:34:11.229Z Facebook

    We have had a horrible experience with this flooring company - specifically Dan. We hired him to do 3 rooms in our home, prior to us moving into the home with our small children. We were guaranteed by both the office and Dan the work would be completed by 12/1. As of today, nothing has been started. Dan would consistently go back on his word, often changing his story of why work had not been started yet, or information he needed. We would provide the requested information, and weeks later he would say he hadn’t started because the same information that had already been provided, was needed. He would take weeks to respond to phone calls and text messages. We finally got a reply when I had to call several locations. This is our first home. We were SO excited to have our rooms ready for our little ones to run around and play in. Instead, their toys, our beds, everything has remained in boxes waiting for the promised work to be completed. I would not recommend this company under any conditions. The dishonesty, lack of communication, and very questionable work ethic leave much to be desired. We will be taking our business elsewhere.

    Anna Wyman
  • 5

    2025-12-17T05:34:11.229Z Facebook

    We cannot say enough wonderful things about FCI Leesburg. From the very first inquiry to final installation, this team delivered an outstanding experience that exceeded our expectations in every way. They installed gorgeous wide-plank white oak engineered hardwood flooring throughout the main level of our home, and the result is truly stunning. This was part of a major renovation of our 1970s kitchen, living room, and an unfinished sunroom, and they worked seamlessly alongside our renovation company — always patient, flexible, and collaborative. Coordinating schedules during a large renovation is no small feat, and they handled it with professionalism and ease. Their installation team was incredible — skilled, detail-oriented, and professional. They successfully navigated multiple existing floor types and subfloor conditions, including tile, laminate, concrete, hardwood, and carpet, and delivered a flawless final result across all spaces. One of the highlights was how they took my Pinterest board vision and made it a reality. Instead of overwhelming me with far too many options, they curated a thoughtful selection of flooring choices that aligned perfectly with my style and goals. From that selection, I found the perfect engineered hardwood. Huge thank you to Natalie and Michael for going above and beyond. They made the process so easy with in-home floor selection, prompt and transparent estimates, and excellent communication. If you are looking for beautiful floors, expert installation, and a team that genuinely partners with you every step of the way, FCI Leesburg is the absolute best choice!

    Anna Hartman
  • 5

    2025-12-17T05:34:11.229Z Yelp

    If you want the red carpet service, Travis is your guy. I was impressed with the detailed quote process, and the knowledge that came with the quote made me feel confident they would do an install that was perfect. The other installers did not discuss the same level of detail. Since I chose tile, Travis has a subcontractor who does the install, and they were amazing. The foreman was on site the first couple of days and again during the week and the last day. Travis came by multiple times during the install. Everyone was on time, answered the phone and communication was great. I made a few last minute changes and they all worked with me through each step. The process can be really stressful for a home owner but I am so happy with the result. This will not be the cheapest quote you will get; they are more expensive than other places, but I have heard too many bad experiences and unnecessary delays from other installers. This went so smoothly and I never felt nervous about the project.

    Lori R.
  • 5

    2025-12-17T05:34:11.229Z Google

    Ashley and the crew did a fabulous job. The floors turned out perfect. Their attention to details and their follow through are great. I'm so please and would use them again.

    Melissa
  • 5

    2025-12-17T05:34:11.229Z Google

    FCI South Loudoun replaced our old, dirty carpet with beautiful LVP, and we are absolutely thrilled with the results! Dan is dependable and truly cares about both his customers and his crew. Andrew is extremely knowledgeable and helped us decide on the perfect flooring for our home. I’ve had the unique pleasure of being an employee and a customer, so I can confidently say they are genuinely good people who always do what they say they will. Highly recommend!

    Brandy Goff
  • 5

    2025-12-17T05:34:11.229Z Google

    We hired Floor Covering International to install new flooring in our kitchen and bathroom, and we’re very happy with the results. From the initial estimate to the final installation, communication was clear and professional. The crew arrived on time, worked efficiently, and paid great attention to detail—especially around the edges and fixtures in the bathroom. The floors look fantastic and completely transformed both spaces. They also cleaned up thoroughly at the end of each day. We would absolutely recommend Floor Covering International to anyone looking for quality flooring work and would hire them again.

    AKHTER ALI (AA)
  • 5

    2025-12-17T05:34:11.228Z Google

    Great service from the initial consultation right to the completion of the job.Ramsey was very thorough in every aspect, he was very patience and not pushy trying to get me to hire his company.His quote was the very best out of the 4 other companies .The installer were their at the time that we had scheduled, they were superb .I had NO complaints whatsoever. They left the area clean with no trash to be cleaned up by me.. The work was inspected by the installers supervisor to make sure that everything was done to my satisfaction, which was 100%. Ramsey returned 30 days later to reinspect the finished flooring just like he had stated in the contract. They did everything in the timeframe that they had given me.. My wife and i just love our new flooring!!! We highly recommend Floor Coverings International of Bowie, MD..GREAT COMPANY

    Mac claggett
  • 5

    2025-12-17T05:34:11.228Z Google

    We had an amazing experience working with Wendy and Floor Coverings International! Because it is locally owned and operated, Wendy was personally involved in every step of the project. She ensured that the process went smoothly, from design to measurements to installation. She also made sure to give us the best product to fit our budget because she is knowledgeable about the materials. We wont move forward with any flooring projects without her! Thank you so much!

    Threads of Hershey
  • 5

    2025-12-17T05:34:11.228Z Google

    Excellent service in helping find the perfect flooring, and coordinating a difficult and custom layout for install. Very grateful for Brie, Carter, and the team for their efforts in quality and service!! Our design team has used FCI on multiple projects and we love referring their work!

    Katie Bordner
  • 5

    2025-12-17T05:34:11.228Z Google

    Floor Coverings International does an amazing job from the beginning of the project to the end. Extremely knowledgeable, their team has met with multiple referrals, helping our clients coordinate between their finishes, find the perfect color and flooring, while navigating unique, custom, and luxury installation methods. We appreciate their hard work- always striving for an excellent client experience. Thank you to Brie, Carter, and the team for all you do.

    Katie Getman
  • 5

    2025-12-17T05:34:11.228Z Google

    Wonderful to do business with. I love that they come to you with their product samples to choose from, measured and gave a price quote all in the same day. They stayed in touch with me through the process of ordering and scheduling for installation. Our installation guys did a great job installing our floors and trim. The floors look wonderful and we are pleased.

    T A
  • 5

    2025-12-17T05:34:11.228Z Google

    Amazing service all around and got us what we needed and scheduled right on time so we could move into our new house! Will be using them for our next project!

    Laura Robertie
  • 5

    2025-12-17T05:34:11.228Z Google

    I highly recommend working with Kim. She demonstrates exceptional integrity and a high level of professionalism in every project she takes on. Every interaction reflects her strong ethical standards and genuine care for her clients. Bottom line: you can trust her and her team.

    Christa Swenson
  • 5

    2025-12-17T05:34:11.228Z Google

    Floor coverings International were wonderful. They came to the house, and when I explained the types of carpet and color palette, they brought in many different varieties. There were many. I was quite difficult. But to my surprise they went above and beyond. The installation went off without a hitch. We love our new carpet. The stairs carpet was different than the upstairs, but the match was impeccable. I will definitely use them again.

    Rosemary Callaghan
  • 5

    2025-12-17T05:34:11.228Z Google

    Great job! Highly recommend !

    Jayne Geddes
  • 5

    2025-12-17T05:34:11.228Z Google

    FCI was incredible! They were responsive and showed up to my house for a free quote. Brought lots of samples. Listened to what I needed and didn’t try to up sale me. Instead they tried to meet my needs and educate me which I was so thankful for. No other business showed the same thoughtfulness and care. The day of the install they were so helpful and took care of everything. I would totally use them again!

    KMA Ramirez
  • 5

    2025-12-17T05:34:11.228Z Google

    The owner was fantastic and honest in our dealings with her. There’s never any question she wants the job done correctly and will work hard to get it done. You cannot go wrong with her!

    Sarah Cardwell
  • 4

    2025-12-17T05:34:11.228Z Google

    The quality of their products are exceptional. We had new carpet and luxury vinyl installed. There were some issues with the initial installers and their work. We also had issues with the installation of the luxury vinyl not adhering to the floor. The manager worked with the manufacturer to prove an issue with the adhesive. They made it right and we received a complete reinstallation of the vinyl with different installers. The owner went the extra mile to ensure we were happy after completion of the job.

    Don Maccarone
  • 5

    2025-12-17T05:34:11.228Z Google

    Very quick and friendly with installing carpet I will go to the again next time

    Chris

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