Paradise & East Las Vegas, NV Reviews

1

2026-02-27T05:34:09.925Z • Yelp

DO NOT USE THIS COMPANY! They are mismanaged, poor quality, & have unacceptable disregard for their mistakes. I was told this job would take "7-10 days, no more than 2 weeks to complete". The removal of the floor inundated every crevice of our home with silica dust, lighting, walls, ceilings, in & on bathroom vanity cabinets & drawers, inside all kitchen cabinets covering dishes and food items, on & in clothing that was in drawers & hanging in closets, items on shelves 8+ feet high. We were told they would "wrap our furniture in plastic," furniture in rooms that had not even been worked in yet had dust (see photos). The backsplash cost double of competitor's, Company refused to trim edges like the backsplash they had removed, and they never finished (see photos). The walls & painted cabinetry were not protected, leaving the lower 24" scarred & damaged (see photos). When they initially claimed they were finished and wanting to begin moving furniture back in place, I had to show/tell them the entire house was covered in dust, & the floor was covered in a "dried on haze," from the grout being mopped by their sub-contractor (see haze photos). This Company would have walked away calling the job "complete" if I had not said anything. The grout was uneven & compromised, as well as the haze needing to be removed. The Company sent other outside contract companies to attempt to clean and repair grout without being present to oversee the work and the results themselves as they were too busy with other jobs. This project was a complete nightmare keeping us out of our house for Thanksgiving and Christmas. DO NOT USE THIS COMPANY!

Steven S.

5

2026-02-27T05:34:09.925Z • Google

Best people to work with! Our new carpet looks amazing.

bonito ndayishimiye

5

2026-02-27T05:34:09.925Z • Google

Working with Preston was a great experience. He c was able to work with me to give me the best price and accommodated around my schedule in a manner few people or businesses do nowadays. In greatly recommend this service!

David Pena

5

2026-02-27T05:34:09.925Z • Google

We’ve had Keith install wood floor throughout our house. 2 rooms had some water damage so he came back to do the repairs. All the work was done perfectly, on time as promised and for a reasonable price. I would recommend Floor Coverings International every time!

Theodore

5

2026-02-27T05:34:09.925Z • Google

I had a great experience having my living room flooring done. Very honest pricing and such a great job. I highly recommend

Elizabeth Freeland

1

2026-02-27T05:34:09.925Z • Google

This company is mismanaged, provides poor quality and unacceptable disregard for their customers. I was told this job would take “7-10 days, no more than 2 weeks to complete”. The removal of the floor inundated every crevice of our home with silica dust, lighting, walls, ceilings, in & on bathroom vanity cabinets & drawers, inside all kitchen cabinets covering dishes and food items, on & in clothing that was in drawers & hanging in closets, items on shelves 8+ feet high. We were told by Ashley they would “wrap our furniture in plastic,” furniture in rooms that had not even been worked in yet had dust (see photos). The backsplash cost double of competitor’s, Ashley refused to trim edges like the backsplash they had removed, and they never finished (see photos). The walls & painted cabinetry were not protected, leaving the lower 24” scarred & damaged (see photos). When they initially claimed they were finished and wanting to begin moving furniture back in place, I had to show/tell them the entire house was covered in dust, & the floor was covered in a “dried on haze,” from the grout being mopped by their sub-contractor (see haze photos). This Company would have walked away calling the job “complete” if I had not said anything. The grout was uneven & compromised, as well as the haze needing to be removed. Ashley (the company)sent other outside contract companies to attempt to clean (at a minimum not completely) and repair grout without being present to oversee the work and the results herself as Ashley was too busy with other jobs. This project was a complete nightmare keeping us out of our house for Thanksgiving and Christmas. DO NOT USE THIS COMPANY!

Steve S.

5

2026-02-27T05:34:09.924Z • Google

I hired them to do my entire upstairs, including two bedrooms and two bathrooms and they did an excellent job. I had them install woodfloors and luxury vinyl. I am so happy with the results! Don’t hesitate to hire these guys for your flooring. The entire process went really quickly starting from purchasing materials all the way to install. They even helped me find a painter who’s going to come in and do touchups around the trim.

Rachael Chagnon

5

2026-02-27T05:34:09.924Z • Google

Excellent experience. Marco came over, did the measurements, showed samples and gave us a quote. He was very professional and charismatic. Stephanie maintained communication throughout the process and was always helpful and available. The installation was done in a single day and we are very happy with it. Highly recommend to anyone looking for flooring needs and will definitely be hiring again for future projects

Gerardo Capo

5

2026-02-27T05:34:09.924Z • Google

Fantastic job by Glenn and his team in installing a cork floor in a bedroom. It’s beautiful - work was excellent - perfect fit and finish - highly recommend Glenn and FCI-Waukesha. Hope I can do another project with them soon.

Tim Stimac

5

2026-02-27T05:34:09.924Z • Google

I reached out to Floor Coverings International of Middletown because they were members of the Middletown Area Chamber of Commerce and had a great reputation. I purchased flooring for my entire house with the help of Dave and Desiree. They were extremely professional and made shopping very convenient by coming to my place of work with all the samples. I highly recommend Floor Coverings International of Middletown.

Chrissy O'Grady