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4.89
42124 Reviews
5 Stars
40138 Reviews
4 Stars
908 Reviews
3 Stars
181 Reviews
2 Stars
173 Reviews
1 Star
724 Reviews
In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2025-09-16T05:34:12.976Z • Google
I can't say enough about the top notch customer service we received. The whole project was smooth and seamless. We chose our flooring and a few weeks later the project was complete. The communication was amazing. The crew installing the flooring was professional and meticulous. I highly recommend Floor Coverings International. We will definitely be using them again in the near future!
A Poe
5 2025-09-16T05:34:12.976Z • Google
Everything from start to finish exceeded our expectations. The men that came to install the floors were courteous, worked efficiently and seemed to be masters at their craft. The installation and clean up went smoothly we are just so very pleased. I highly recommend this company. They communicated well with us throughout the entire process.
Felicia Perkins
5 2025-09-16T05:34:12.976Z • Google
I called floor covering from out of state and Isaac answered the phone. He was so helpful in arranging carpet for the house I was buying. What an incredible experience. Everything went smoothly and carpet is fantastic.
Pete Farquharson
5 2025-09-16T05:34:12.976Z • Google
Cody and his team did an amazing job on our floors. We decided to remove our hardwood floors and wasn’t quite sure what to expect. He was able to tell us all the details to expect and helped us pick out a high quality floor that complimented our home beautifully. If you want someone who is patient, precise and professional, call Cody! We quickly booked another project once we saw the finished project from our floors. Thank you, Cody.
Dawne Steinbach
1 Gary Hansen2025-09-16T05:34:12.976Z • Google
1 Jessica lee2025-09-16T05:34:12.976Z • Google
2 2025-09-16T05:34:12.976Z • Google
The actual guys installing carpet and floor were Stellar? Very Professional and Excellent workmanship. HOWEVER, I have never had any project coordinator cause so much stress. One, they were only going to demo carpet and install next day..UNEXCEPTABLE..THEY so.ehow found a way to install sameday after I said NO. TWO, The next day was the LP flooring, the project coordinator said a full crew 830am 930am. NO ONE SHOWED UNTIL AFTER 4PM, one guy..ALL HE WAS TOLD TO DO WAS DEMO MY HALLWAY AND KITCHEN FLOOR. THATS EXACTLY WHAT HE DID. MY FLOORING WASNT INSTALLED UNTILL THE FOLLOWING DAY AND DID NOT SHOW UP UNTIL AFTER 10AM BUT, IT WAS A FULL CREW. POOR PLANNING POOR scheduling..OVER PROMISE UNDERDELIVER AND TOTALLY LET DOWN. HE TOLD ME WHAT I WANTED TO HEAR NOT WHAT HE CAN DELIVER. NOT TO MENTION THEY LEFT THE FLOORING DEBRIS ON MY DRIVEWAY UNTIL DAYS LATER. NEVER AGAIN and it's too bad cause the guys doing the work had to hear me COMPLAIN.
John Carvalho
5 2025-09-16T05:34:12.976Z • Google
Wonderful products, service and quality installation all around. Travis spent as much time with us as it took to help us carefully select the flooring that met our needs. He was very knowledgeable and we highly recommend his company.
Larry Olsen
5 2025-09-16T05:34:12.976Z • Google
great pricing, communication, and service. carpet installation looks great.
brandon h
5 2025-09-16T05:34:12.975Z • Google
Great company, they did a beautiful job and they stayed on top of the project at all times. Highly recommend- overall great work Thanks
Jose V Sanchez
5 2025-09-16T05:34:12.975Z • Google
This was a perfect experience all around. Rob, the owner was involved from start to finish. Mike was professional and kept me informed during the whole process. Larry installed the flooring and did a fabulous job down to the smallest detail. I had carpet removed and wood floors put in. I am very pleased with everything. These guys work hard to ensure their customers are satisfied. I have added pictures and my dog Boscoe is in a couple of them. He gives them a five paws up review too.
Ricky Hogg
5 2025-09-16T05:34:12.975Z • Google
Absolutely pleased with every aspect of my new flooring and carpet. My house isn’t large but it is now beautiful. The install team was on time and finished in the time we were hoping for. Can’t say enough good things!
Margaret Hayde
1 2025-09-16T05:34:12.975Z • Google
Don’t hire this company….. the worst one you can get. I don’t even have a year with my floor and it’s already peeling. I’ve been calling for months and they don’t give me answers…..
LILA AGUILAR
5 2025-09-16T05:34:12.975Z • Google
Great experience working with FCI Fresno! Awesome company
Ryan Moon
5 2025-09-16T05:34:12.975Z • Google
Sam and his install crew were friendly, professional and respectful of our particular situation. The rooms look amazing. I would most definitely recommend Floor Coverings International for the personal service and quality of the products Sam offers.
Pat Sabo
5 2025-09-16T05:34:12.975Z • Google
Judy was a pleasure to work with - she came out to Manhattan IL- fair pricing - quality work! Highly recommend!
Michelle Giroux
5 2025-09-16T05:34:12.975Z • Google
Very professional & genuine company!
Tom Finley
5 2025-09-16T05:34:12.975Z • Google
Floor turned out beautiful! The guys did a great job. I would highly recommend this company over and over again. They make the selection process easy by bringing the sample to you in their mobile showroom. Give them a call if you are thinking about redoing any room in your home.
Cindy Enderle
5 2025-09-16T05:34:12.974Z • Google
best guy ever I can glaze him for decades. The floor he did for my house was so good and it was cheap for that quality. BEST FLOORS EVER!!!!!!!!!!
abdelaziz hussein
5 2025-09-16T05:34:12.974Z • Google
Great customer service, it’s so hard these days to find a genuine company who cares about the customer after the initial interaction. Matt and his team did my flooring back in October 2023. I recently had some issues I wanted looked at since it was still under warranty. Matt came out and was very detailed looking over everything and explaining it to me. He scheduled his team to come out for a repair and they did a great good. I was very impressed with the level of customer service almost two years later from the initial project! Would definitely recommend.
Joanna L
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