Your local flooring advisors in Grand Rapids, MI
Your local team FCI of Rockford-Lansing, MI
Give us a call (616) 608-8777
Servicing the Grand Rapids, MI area
- Belding, MI
- Comstock Park, MI
- East Lansing, MI
- Grand Ledge, MI
- Greenville, MI
- Lansing, MI
- Lowell, MI
- Okemos, MI
- Rockford, MI
- Sparta, MI
How it works
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Request an in-home consultation on our website and we'll schedule an appointment that works for you.
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Our Design Associates will look at options in your home and help guide you to the best solutions.
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After you accept our proposal, we will set up and complete your installation and follow up to ensure satisfaction.
seeking inspiration
Recommendations for just starting to figure out your flooring project:
comparing flooring
Find the flooring that fits your lifestyle.
ready to discuss a project
Our expert Design Associates can help with your unique project:
Finance your perfect floors
Take advantage of special budgeting options and get the freedom to pay for your new floors over time.
*Subject to credit approval
Servicing the Grand Rapids, MI area
Adam Shepherd
Adam grew up in Iowa and attended Simpson College, where he earned his degree in Business along with competing as a two-sport athlete in Football and Track and Field. Adam’s business background includes medical sales, capital equipment sales and pharmaceutical sales. Although he enjoyed sales, travel was a large part of the job, and he felt he was missing something. He had always wanted to run a business and be more involved in his community. Owning and operating Floor Coverings International of Rockford allowed him to do both. In his free time, he enjoys being a part of his kids sports and traveling. You may also see him as a referee on the football field.
Beth Shepherd
Beth was born and raised in the Chicago suburbs. She earned a degree in Kinesiology with an Athletic Training emphasis from Western Illinois University. She went on to serve as an Athletic Trainer and Physician Extender for AthletiCo Physical Therapy in the Chicago area until moving to West Michigan in 2012. She was blessed to be at home with her two children for several years. Beth enjoys watching her kids play sports or do things they love. When not traveling to soccer, basketball, wrestling, or football events, she enjoys live music, the outdoors, and spending time with family and friends. Beth has always had a passion for interior design. She loves having the opportunity to help people make their homes beautiful and functional. She is grateful to serve Rockford and surrounding communities as an owner/operator of Floor Coverings International with her husband, Adam.
Christine Brown
Christine Brown is an experienced business manager with a master’s in business management which she received at Davenport University in Grand Rapids, Michigan. She spent 16 years working for a Fortune 500 company, before becoming a stay-at-home mom and wife. Christine loves the freshwaters of Michigan and has been living here for 24 years, the last ten in Rockford/Belmont area with her husband and son. She enjoys boating, fishing, golfing, and watching her son play Rams ice hockey. The last nine years she has put her family and home first. She understands the importance of loving and living your best life which includes being comfortable in your surroundings. She is excited to help bring that same level of comfort to families by working for Floor Coverings International, Rockford & Lansing branch, as Office Manager.
Frequently asked questions
What’s Included In An Estimate?
In our flooring project estimates, we encompass both the expenses for materials and installation. By doing so, we guarantee that your quote encompasses a manufacturer-approved installation process, which safeguards your warranty.
How Should I Compare Flooring Estimates?
While exploring options for new flooring, it is likely that you will encounter multiple project estimates. Even if you decide not to engage our services, we are committed to ensuring the success of your project. Here are three approaches you can employ to compare estimates:
- The 10% Rule: If the lowest quote you receive is more than 10% cheaper than the highest quote, it is probable that corners are being cut. Generally, the discrepancy between each quote should not exceed 10%.
- Installation Process: To safeguard your warranty, inquire whether the installer follows a method approved by the manufacturer. This ensures that in the event of a warranty claim, no conflicts arise.
- Online Reviews: It is essential for companies to address customer feedback online. If you observe an installer disregarding negative feedback, they may not be the most suitable choice. Additionally, ratings below four stars can raise concerns.
Do You Offer Financing?
Absolutely! Floor Coverings International® provides a range of financing choices tailored to suit any budget and credit condition. In addition to the cost of your flooring project, we will furnish you with payment terms and opportunities for each alternative we propose.
Do You Offer A Warranty On Flooring Installation?
Floor Coverings International® offers a warranty of at least one (1) year on installation and workmanship, with extended warranties available at select locations. For details, please contact your local branch. Additionally, the majority of our flooring products include a factory-direct limited warranty that safeguards against manufacturer defects. These warranties typically extend for up to 10 years, ensuring long-lasting protection and customer satisfaction
Do You Offer A Warranty On Flooring Products?
Yes! The products showcased in our mobile showroom come with a factory-direct limited warranty. This warranty provided by the manufacturer offers coverage for product defects, ensuring that issues like stains on a stain-resistant carpet are addressed.
It’s important to note that these warranties generally do not cover regular wear and tear, and their typical duration is up to ten years.
Do You Have A Showroom I Can Visit?
Many of our Floor Coverings International® locations have local warehouses or storefronts, but visits are usually by appointment only.
Most customers browse our products at an on-site consultation. We bring our entire flooring catalog to each appointment, so you can visualize how different materials and designs will look in your unique space.
Floor Coverings International®: Your Top Choice for Flooring in Grand Rapids, MI
Floor Coverings International® is the premier flooring store in Grand Rapids, MI. Our team of experts is dedicated to providing you with the best in-home flooring experience. We understand that your floors are an important part of your home, and we want to help you make them functional and beautiful. With our commitment to quality products and superior installations, you can trust us to bring your flooring vision to life.
Bringing the Floors to You with Our Mobile Flooring Showroom®
At Floor Coverings International®, we understand that choosing the right flooring can be overwhelming. That’s why we bring our Mobile Flooring Showroom® right to your doorstep. Our Design Associates will work with you to find the perfect flooring solution for your home. With thousands of flooring samples to choose from, you can see and feel the options in your own home, making the decision process easier and more convenient.
Thousands of Satisfied Customers and Positive Reviews
Our customers are our top priority, and we take pride in their satisfaction. With countless positive reviews, we are confident that you will be happy with your new floors. Our team of experts is dedicated to providing top-notch customer service and superior installations. We are proud to have many happy customers in Grand Rapids, MI and the surrounding areas.
Free Down to the Penny Quote and Follow-Up Guarantee
At Floor Coverings International®, we believe in transparency and providing our customers with accurate information. That’s why we offer a free down to the penny quote for your flooring project. We want you to have a clear understanding of the costs involved before making any decisions. Additionally, we stand behind our commitment to providing you with the best in-home flooring experience. That’s why we offer a follow-up guarantee to ensure your satisfaction with the completed project.
Locally Owned and Operated
As a locally owned and operated business, we understand the unique flooring needs of the Grand Rapids, MI community. Our team is knowledgeable about the latest trends and styles in flooring, and we are dedicated to providing you with the best options for your home. We take pride in being a part of the community and strive to provide exceptional service to our fellow residents.
Experience the Floor Coverings International® Difference
When it comes to flooring in Grand Rapids, MI, Floor Coverings International® is your top choice. Our commitment to quality products, superior installations, and exceptional customer service sets us apart from other flooring stores. We are dedicated to making your flooring experience stress-free and enjoyable from start to finish. Contact us today to see how we can help with your floors.
Contact our Northeast Grand Rapids, MI team
Whether you’re ready for a quote or want help finding your next floor, we’re ready to provide the quality service you deserve.
(616) 608-8777