Crystal Lake, IL Reviews

Average Rating

5.0

18 Reviews

5 Stars

18 Reviews

4 Stars

0 Reviews

3 Stars

0 Reviews

2 Stars

0 Reviews

1 Star

0 Reviews

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In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

18 Reviews

  • 5

    2025-09-22T05:39:47.471Z Google

    Ron and his team were absolutely amazing to work with. Christopher was detailed when explaining my options and what each level of flooring meant. They are reasonably priced and quality of work is amazing. Ron is amazing at communicating and follows through on his word. Definitely recommend them to anyone looking to get carpet done.

    Alexis Foster
  • 5

    2025-09-17T05:34:14.872Z Google

    Nothing but quality work from beginning to finish. Everyone that worked with me, handled their job with the customer in mind. Highly recommend FCI.

    Renee Welsch
  • 5

    2025-09-16T05:34:12.974Z Google

    Fantastic experience with this company from start to finish, they were able to meet with me to discuss options and work within my budget as well as schedule the project in a very timely manner. The finished product is beautiful and I’m very happy with it.

    Amanda Gill
  • 5

    2025-07-06T05:34:12.205Z Google

    To start, Christopher, my salesperson was so knowledgeable and helped me to pick out the proper colors for my home. There was a bit of a snafu with communicating at first ( they had a changed office situation but it's all fixed now). Christopher was immediate to reply and get things righted which in this day and age I feel that customer service is sorely lacking... not with this company though. The workers were excellent and all in all in VERY happy with their work!

    Ruby Naylor
  • 5

    2025-06-09T05:34:25.043Z Google

    Just had my floors refinished by Floor Coverings International of Crystal Lake. Ron Burke and his crew Adrian and Jorge were excellent, professional and efficient. They do great work and have very fair prices. I’m so happy with how they turned out, I can’t stop looking at my beautiful floors!! I highly recommend this company!

    Cynthia Seibold
  • 5

    2025-05-23T05:34:11.244Z Google

    Had a great experience working with Ron! Ron had fair pricing, was responsive and easy to work with! Very happy with the work and would highly recommend!

    Caitlyn Lierman
  • 5

    2025-05-16T05:34:20.182Z Google

    The owner, Ron Burke, was friendly, professional and prompt on his response. The flooring he has looks really good! The crew he has are professional and prompt as well.

    Ron Yeo
  • 5

    2025-05-16T05:34:20.181Z Google

    The owner Ron, is very focused on providing a great experience for his customers. He's extremely hands on dealing with concerns to deliver an excellent end product. I highly recommend his business.

    kevin sullivan
  • 5

    2025-05-16T05:34:20.181Z Google

    Had a great experience working with Ron and team. They fit us into their schedule when we were trying to meet a tight deadline and were great at communicating with us before, during and after the job. The job was completed quickly and we were very happy with the quality of the work. Will be using them for future jobs!

    Kirsten Bonnesen
  • 5

    2025-05-16T05:34:20.181Z Google

    We had the carpet in our master bedroom removed and replaced with hardwood flooring. The entire process was easy and smooth. Ron arrived on time to measure the room and show us the choices of flooring available. He was patient with our questions and knowledgeable of the products and financing options. The installers did a great job and showed up on time each morning. I would highly recommended them. We will eventually be replacing carpet with hardwood flooring in other rooms of the house and will be calling Ron for that.

    Jim Bouquet
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