South Gwinnett, GA Reviews

3

2025-11-26T05:34:20.148Z • Google

I really wanted to give this company a 5, but I can't for a number of reasons. Let's list the pros and cons Pros 1. The price was very fair. 2. They showed up when they said. 3. They got the house done in one day. 4. They found a piece of trim with termite damage in a place not normally visible and replaced the trim. 5. They left enough behind to take care of any needs for repair. 6. The floor does look good. Cons 1. Philip Elliot and Julia Bringe don't understand what their crews do. 2. We agreed to a specific order of rooms and I moved furniture with that in mind. The idea was I'd be able to start putting back the back rooms while they were doing the front half. Instead the crew leader said no we start at great room. This increased the time to get the offices (we work from home) by a full working day. 3. Julia Bringe, the "project manager" had no control over the crew and really had no reason to be there except as the crews runner. 4. The crew broke a shadow box and neither informed us nor saved the pieces they knocked off. To date, I have not been able to find a replacement despite extensive searching. This box was mounted to the wall at seven feet above the floor. 5. The crew stacked furniture without anything in between to protect table tops. 6. Clean-up was poor with paper scraps left in the driveway and all the furniture covered in concrete dust. 7. One crew member thought it was cute to draw in this very abrasive powder. 8. We agreed I would disconnect and reconnect the gas lines. Instead, they decided to work around the line creating a very dangerous situation in contradiction to the contractual agreement. 9. In their rush they failed to nail down all the quarter-round. 10. Even though they did leveling, there are still places that creak. I hope the boards don't break there. 11. Mr. Elliot, upon receiving my report, took responsibility, but really didn't do anything regarding the shadow box. 12. Ms. Bringle, as pm, should have inspected all work but did not. Overall, the job was done, on time and to a reasonable standard. Their failures were in communication. Failures between the client and the company and the crew that works for the family. The shadow box may not be able to be repaired for lack of parts. This was preventable.

Steven Perry

5

2025-10-20T05:34:22.273Z • Google

We were having a difficult time deciding on tile options for our basement bathroom and Garner was patient, knowledgeable, listened to our opinions, and went out of her way to bring several samples for us to choose from. We ended up selecting tile that matches the other bathrooms in our house and she was able to procure the exact tile quickly and at a very reasonable price.

Robert Gilbert

5

2025-10-15T05:34:14.396Z • Google

When a portion of our floor was damaged in our kitchen and bathroom, we were told we would not be able to find the same flooring to replace it. We absolutely love our floors and didn’t want to change it. We went to all the big flooring stores searching for the tile and we ended up so disappointed. We thought we really had to change the entire floor. Then we heard about Floor Covering International of South Gwinnett! They were fairly new but they went right to work to find us the exact laminate flooring and tile for our bathroom! And within days of ordering! I recommend them for any tiling or flooring needs! They will do anything to find that flooring for you! Thank you Garner!!

Janet Denton-Bennett

5

2025-09-04T05:34:15.419Z • Google

We had such a great experience working with Julia Bringle! From start to finish, she made the entire process smooth, enjoyable and easy. She was knowledgeable, professional, and went above and beyond to help us find the perfect flooring for our home. The quality of both the product and the service exceeded our expectations. I would highly recommend her to anyone looking for new flooring—you won’t be disappointed!

hannah wagner

5

2025-09-02T05:34:29.751Z • Google

I recently had hardwood flooring installed in our guest bedroom by Floor Coverings International, and am very pleased with the results. The team was professional and efficient from start to finish. The quality of the flooring is fantastic, and it has completely transformed the room. I highly recommend them!

keith Harrington

5

2025-08-09T05:34:19.818Z • Google

Love this company. They are on time, provide quality work and communicate all issues. Thank you.

Janeane Schmidt

5

2025-06-17T05:34:27.716Z • Google

💜🔥💜🔥💜🔥💜

#JANE OF ALL TRADES

5

2025-05-01T05:34:12.837Z • Google

Crew came in and turned what was expected to be a 2 day job into a 1 day job. Very fast, polite and excellent work.

Lee Bankston

5

2025-04-23T05:34:11.899Z • Google

Extremely happy with the professional handling of the flooring projects as undertaken in our home by Floor Coverings International. The project supervisor, Orlando was Extremely respectful, knowledgeable, and quite approachable in explaining the entailed details of the project to our satisfaction The project manager, Julia, was cordial and friendly. Constantly updating on expected fulfillment timeline/progress. The installing crew: whao! Meticulous, professional, friendly, and very respectful of our privacy and space. Can't say enough about them. Overall, we are 💯 satisfied and will highly recommend the company. Thanks 👍🏿. 👏🏿 💐. APPRECIATED.

Abbey Oriyomi

5

2025-04-17T05:34:09.211Z • Google

I had my carpet installed by FCI and its looks great! Julia and her team did a fantastic job; my house looks great with the new carpet. I really recommend FCI to anyone who needs flooring installation. Great company to work with.

Evander DeJesus