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In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2026-02-22T05:34:11.897Z • Google
Excellent experience with Floor Coverings International.. Both Kim and Rin are true professionals. I got Kim's contact information from a neighbor who had been very pleased with her installation. Kim offered suggestions for a tile color and design for a small reading room. The recommendations were perfect for the space! Also, he listened to what my needs were regarding carpet and helped me select an excellent choice. Rin has been amazing: on site to help ensure a smooth installation, went above and beyond to help with extras such as making sure the baseboard was touched up as well as helping me get my closet situated. The carpet and tile are both beautiful and very nice quality. What an improvement! Definitely recommend!
Carol Kelly
5 2026-02-13T05:34:11.585Z • Google
Floor Coverings International not only did a professional installation of carpet for my kitchen, but they also provided an innovative solution to the several issues we were facing with the flooring. They throughly discussed the options with us. The carpet is beautiful and functional. We got a pet friendly carpet which works well. Kim and Rin, our consultant and project manager, were friendly and professional. The project was done on time and efficiently. The project was a bit expensive but for the quality, consulting., and commitment, it was worth it. I highly recommend this company.
Mary Dillard
5 2026-02-13T05:34:11.585Z • Google
My carpet installation turned out great! I’m happy with the quality and the professionalism of the installers. They arrived on time and stayed until the job was completed. It was also a pleasure working with Kim and Rin!!
PrettyNikki87
5 2026-02-11T05:34:17.143Z • Google
Great service and thorough research. Easy to work with.
Deepak Mistry
5 2026-02-05T05:34:08.055Z • Google
Kim and the team at floor coverings international incredibly helpful, detail-oriented, and great at setting expectations! They are a great partner to have on your project.
Amanda Harris
5 2026-01-10T05:34:09.818Z • Google
Kim and Rin made the process a breeze. The install team as also extremely courteous. We are happy customers. I recommend them.
Holland Hailey
5 2025-12-07T05:34:09.993Z • Google
After a devastating flood in my condo caused my wood floors to need to be ripped out, Kim and his team were a saving grace. From the beginning Kim was respectful, easy to talk to, and put me at ease that my home would soon be made whole. We had some miscommunication about expectations when construction was about to start. Rather than minimize my concerns, Kim and his team immediately sprung into action to find a solution for me. I'm incredibly appreciative FCIs level of professionalism, and commitment to customer satisfaction. Rin and Danielle were also so patient and understanding to my needs. Most importantly, I now have stunning white oak floors that were installed with the highest quality. I couldn't be happier with the product I received.
Haley U
5 2025-12-06T05:34:16.917Z • Google
A big shout out to Kim, Edgar, and Danielle for helping us install a unique flooring type in my new home (marmoleum cinch loc seal). Kim and Edgar came out to our house multiple times to ensure we obtained the correct measurements. They also made the pattern / colors we wanted a reality. If you're in the market for this flooring type, please reach out to Kim and FCI. They know exactly what to do and will support you along your journey. Thank you Kim, Edgar, and Danielle.
V K
5 Paul Kelley2025-11-30T05:34:21.998Z • Google
5 2025-10-11T05:34:26.469Z • Google
I had an absolutely fantastic experience working with Kim and the team at Flooring International! I reached out with a very tight turnaround—just one week between closing on my new home and needing to move in—and they went above and beyond to make everything happen smoothly and on time. Kim came out to my place promptly, took detailed measurements, and spent hours with me going through carpet samples until we found the perfect style and color that I loved—all while staying *under* my budget. I truly appreciated the time and care he took to make sure I was getting exactly what I wanted without overspending. He also helped guide me through the HOA approval process, even contacting my HOA directly to make sure there were no surprises or delays. That kind of proactive communication gave me so much peace of mind. On installation day, the team was prompt, professional, and respectful of my space. They did an amazing job installing the carpet and made sure everything was spotless before they left—no mess, no hassle, just great work. They even took apart my built-ins to install the carpet and put it back exactly how it was. I’m absolutely thrilled with how the new carpet looks and feels, and I’m so grateful for the patience, attention to detail, and exceptional service from Kim and his team. I wouldn’t hesitate to recommend Flooring International to anyone needing flooring work—they truly care about their customers, and it shows in everything they do!
Julie Kim
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