Name: Floor Coverings International of Northeast Orlando, FL
Address: Orange City, FL, 32763
Telephone: +14077774250

5

2026-07-28T05:34:09.34Z • Google

Frank Allison

5

2026-07-28T05:34:09.34Z • Google

I only needed a special-order item for a home repair to our hardwood floors. I called the manufacturer to get the part number and they gave me the numbers of a couple of distributors as they do not sell direct. The first one that I contacted told me that they couldn't get the part that I needed! I next called Floor Coverings International. It was late in the day and they did not pick up. Surprisingly, my phone rang a couple of minutes later! It was FCI calling me back. I explained what I needed and had a quote the next day. I placed the order and the item was delivered the next day! I was notified by text of the status of my order and kept up to date. Exceptional customer service, especially considering that this was a very small order from a new customer and that another distributor didn't want to be bothered with it!
Charles Voeltzel

5

2026-07-28T05:34:09.34Z • Google

Can't speak highly enough about our experience with Floor Coverings International of Metro Southeast KC! Ashley, Mike, Marcello and their entire team took the time to work with us on our vision, budget and overall goals -- they were easy to communicate with, prompt and a joy to work with throughout the entire process. We will definitely reach out to them again in the future for flooring projects!
Eilidh Strecker

5

2026-07-28T05:34:09.34Z • Google

If I could give 6 seats I would. Devin was awesome to work with. His customer service was absolutely over the top—in the best way possible. He was responsive, easy to talk to, and genuinely wanted to make sure I was happy every step of the way. I worked in customer service for many years, It’s rare to find someone who cares that much about their customers. Highly recommend!
Michael Seabolt

5

2026-07-28T05:34:09.34Z • Google

The Owner, "Marty" came to our home with a nice selection of samples. He was so helpful and informative. And patient, while it took a bit to decide on color. "Marty" and installer "Guy" we're so pleasant & professional. We enjoyed having them in our home, and will have them back, to install new carpeting in our bedroom.. Good down to earth, Company that truly cares about the customer! Thank you sincerely from the Gardners in Gladwin. ⭐ x's 5!!
Janet Gardner

5

2026-07-28T05:34:09.34Z • Google

Jim was great to work with. He was easy to work with and very knowledgeable about flooring. Who needs new carpet? Go see Jim! Pat D.
Patrick Direnzo

5

2026-07-28T05:34:09.34Z • Google

They did a fantastic job! They were on time, cleaned up, meticulous and helpful throughout the entire process. Will be doing more flooring with them!!
Shayna Epstein

5

2026-07-28T05:34:09.344Z • Google

It was a great experience from beginning to end. Chris came to me on his day off and found the perfect carpet for our needs. He went through everything with us, and was able to get the carpet ordered quickly and installed before we moved into our house. Gama and his installation team were quick, knowledgeable, and professional. They did a great job and we are so pleased work our new carpet! Thank you so much Chris!
Jennifer Ahrens

5

2026-07-28T05:34:09.343Z • Google

Fantastic experience from start to finish. Being in the cleaning side of the flooring industry, I know good workmanship when I see it, and this crew delivers every time. Easy to work with, excellent quality, and pricing that is genuinely fair. Five stars.
Robi Lomont

5

2026-07-28T05:34:09.343Z • Google

The carpet was put in quickly and beautifully done, the guys are very talented in their work. Would highly recommend this company
Jenna Oak

5

2026-07-28T05:34:09.343Z • Google

Great business and great communication. Pricing was fair as well. Highly recommend. They were able to find my discontinued flooring and made my house look seamless. Took about 6 hours for the removal of the carpeting and install.
Tri Duong

5

2026-07-28T05:34:09.343Z • Google

FCI is outstanding. No need to look anywhere else. A happy experience from start to finish.
Joanne Bauer

5

2026-07-28T05:34:09.343Z • Google

Outstanding service from selection consult to installing. The engineered wood floors FCI installed really made our home look beautiful. The installation team was extremely professional and maintained a clean job site. Highly recommend FCI.
Jamel Weatherspoon

5

2026-07-28T05:34:09.343Z • Google

The men were wonderful and my floor looks beautiful. Jeremy was amazing to work with.
cheryl lawson

5

2026-07-28T05:34:09.343Z • Google

Matt is great! He is super punctual and always available! He is really knowledgeable and is commited to giving the customer what their vision is and isn’t satisfied until you are! His company does great work and I will be using them again for other projects in my house very soon!
Troy Harris

5

2026-07-28T05:34:09.343Z • Google

FCI recently installed laminate wood flooring in my downstairs family room, replacing very old and dismal carpeting. I can’t say enough about the Sanya Sbar, the owner, and her staff. Within a couple of days of my email inquiry, Sanya came to my house to look at the room and discuss flooring options. She was meticulous in showing me samples of the options and discussing their pros and cons. I agreed with her recommendations and was pleasantly surprised by the cost she quoted a couple days later. The work soon started and the new flooring was completed in two days. A few days later, the carpet on the stairs from the first floor was replaced with treads that match the flooring. The transformation of the room was amazing, as can be seen in the before and after pictures. The new floor dramatically increased the brightness and appeal of the room. The installation crew was outstanding and their work of very high quality. They dealt efficiently with unexpected problems (such as having to remove unexpected old vinyl tile glued to some areas of the concrete subfloor). And they went above and beyond merely installing the flooring. First, the flooring was also installed in an alcove containing the washing machine and dryer. When the crew moved the washing machine, they found that the water feed lines were continuously leaking (and probably had been for years). Walter, the crew chief, was skilled in plumbing and replaced the leaking connections. Second, the washer/dryer alcove once had bi-fold doors which I had removed several years ago due to age. Sanya suggested that if I bought new bifold doors, her crew would install them. I jumped at the idea and their presence adds to the improved appearance of the room. Third, Derek, the man who did the stairs, found when he began removing the carpeting that corners had been cut in building the stairs. As a result, he installed additional bracing and tread supports and now the stairs now have a much more solid feel to them and no longer squeak loudly when anyone uses them. Fourth, I had purchased an upright piano that was to be delivered later that same week. The piano had to be taken down the stairs to the family room and the moving crew said the handrail had to be removed in order to do so. So Walter, he of the flooring and plumbing skills, also removed the handrail and the piano was successfully moved down the stairs. I think Walter would probably also have done a load of laundry for me if I had asked him to. Within the coming year I intend to install the same flooring on the ground level of my townhouse and the stairs up to the second floor, tile flooring in the kitchen, and new carpeting throughout the upstairs. I have already had discussions with Sanya on this and am looking forward to working with her and her people again.
eye4space

5

2026-07-28T05:34:09.343Z • Google

I have been working with Dan to get an estimate on replacing a vinyl floor in my kitchen. Dan has been amazing to work with and extremely flexible. Wish all my customer service experience were like this! Thanks Dan!
Becky Olson

5

2026-07-28T05:34:09.343Z • Google

Quick, clean and friendly installers. I would recommend and will use again
teresa johnson

5

2026-07-28T05:34:09.342Z • Google

Shannon displayed excellent customer service skills and was very knowledgeable about the flooring products. She answered my questions clearly, provided helpful recommendations, and made the entire experience pleasant and informative.
Samuel Benson

5

2026-07-28T05:34:09.342Z • Google

The result is incredibly. The floor looks like brand new. The full job was done in 6 days, considering 2 for dry in a house of 3 stories
Carolina Faundez

Northeast Orlando, FL Reviews

Average Rating

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