Northeast Orlando, FL Reviews

Average Rating

4.9

51396 Reviews

5 Stars

49115 Reviews

4 Stars

1046 Reviews

3 Stars

211 Reviews

2 Stars

195 Reviews

1 Star

829 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

51396 Reviews

  • 5

    2026-08-19T05:34:10.92Z Google

    I had oak floors, with a cherry spice stain, installed in my dining room, hallway, office , and two bedrooms. The floors are even lovelier than I had hoped for! The crew that installed them was just amazing - so careful with my furniture, so fastidious about the dust removal. They were just terrific, and I could not be more pleased with both the results and my overall experience with this company.

    Susan Parker
  • 5

    2026-08-19T05:34:10.92Z Google

    Just 1 week after I received my quote for all of the flooring on my first floor, the project was completed while I was away on vacation. Fantastic customer service and very happy with the end result. Thank you to Andy Kopp and his team for their efficiency!

    Philip Johnson
  • 5

    2026-08-19T05:34:10.92Z Google

    The company did great job on my rental property. Replaced by vinyl and carpet. Mike is professional. Very happy to choose this company. Price is reasonable. The workers are on time and very efficient Highly recommend!

    Hong Yin
  • 5

    2026-08-19T05:34:10.92Z Google

    Devin and his team are fantastic. They are very professional, and our floors look great! Devin took his time to meet with us online and in person, to help us pick the perfect floors. I would highly recommend this company for all your flooring needs!

    Alicia Garbutt
  • 5

    2026-08-19T05:34:10.92Z Google

    My floors look AMAZING! From the start I felt like we received personalized service. There was zero high pressured sales and all of our questions were answered promptly. They were able to schedule the installation around our busy work schedules, and they completed the job in less time than quoted. The install team was efficient, courteous and professional. They moved the furniture and put it back exactly how we wanted. No mess left behind. We had them install laminate flooring and baseboards in 3 rooms and closet. I would highly recommend floor coverings international in north Phoenix.

    Heidi Kentzinger
  • 5

    2026-08-19T05:34:10.922Z Google

    Our experience with Flooring Coverings International was the best that we have had. Kasey and Christa are professioalnal they are knowledgeable of the product they use. They care that you satisfied with the work they deliver. Their price for their work is afforable. I was impressed for they came out to see the final work and ensure the we were pleased with the final results. I would highly recommend them for your flooring needs. Thank you very much Kasey and Christa.

    Diana Garza
  • 5

    2026-08-19T05:34:10.922Z Google

    We met with David to plan an LVP installation over our old and grout-stained kitchen floor. David provided many choices and talked us through our best options. Once we made our decision, the floor was ordered and the installation was promptly scheduled. The team arrived on time and went right to work. The purchase was fraught-free, the installation was seamless, and the floor looks beautiful. We are very happy and would absolutely go back to Floor Coverings International of Middletown DE.

    Bob
  • 1

    2026-08-19T05:34:10.922Z Google

    My experience with Eric, the owner, Ramon, and the crew was unfortunately a frustrating and disappointing one. I originally hired them to install hardwood flooring in my home. After the hardwood was installed, there were obvious issues with the flooring that could not simply be overlooked or considered minor finishing details. Ultimately, the hardwood had to be removed and a different type of flooring installed instead. This significantly delayed the project and turned what should have been a relatively straightforward home improvement project into a much longer and more stressful process. Unfortunately, the problems did not end with replacing the flooring. There were additional workmanship and finishing issues that required the crew to return multiple times. I found myself having to repeatedly inspect the work, point out concerns, and wait for corrections. Some of the finishing work, including gaps, caulking, and trim/base areas, also did not initially have the clean, professional appearance I expected. I do want to be fair in saying that there are parts of the finished flooring that I am ok with, and Ramon and the crew did return to address concerns when they were brought to their attention. However, that does not erase the amount of time, inconvenience, and frustration involved in getting the project to that point. When you make a significant investment in new flooring, you expect the professionals you hire to recognize installation and workmanship problems before the homeowner has to repeatedly point them out. Having newly installed hardwood removed, needing to switch to a different flooring product, experiencing a significant delay, and then continuing to deal with finishing issues was not the experience I expected when I hired this company. While I appreciate the efforts that were eventually made to address some of my concerns, based on my overall experience, I personally would not recommend this company. There were simply too many issues, corrections, delays, and unnecessary frustrations for me to feel comfortable recommending them to someone else. I believe a professional flooring project should provide the homeowner with confidence in both the workmanship and the process, and unfortunately, that was not my experience.

    Cindy Gomes
  • 5

    2026-08-19T05:34:10.922Z Google

    We had such a wonderful experience from start to finish! Ben made choosing the right carpet so easy and was incredibly helpful in guiding us through the options without ever making us feel pressured. The installation was just as impressive. The crew was professional, efficient, and did a beautiful job. Our new carpet looks amazing, and we couldn’t be happier with how everything turned out. Our home feels so cozy! We truly appreciate the excellent customer service and attention to detail. Highly recommend this company to anyone looking for new flooring!

    Jennifer Palmer
  • 5

    2026-08-19T05:34:10.921Z Google

    Dereck and Chris were amazing! We love our floors. Dereck helped us find a good floor and is very knowledgeable in the products they carry. Chris was our installer and he was absolutely great. Communication was top-notch with the whole team.

    Samantha Denton
  • 5

    2026-08-19T05:34:10.921Z Google

    The in-home consultation was very convenient with real time quote. Amanda was friendly and knowledgable, taking her time to help us with flooring selection options. Overall great communication and customer service! We would definitely use them again.

    Tiffany Baxter
  • 5

    2026-08-19T05:34:10.921Z Google

    We had a very tight timeframe for getting carpet installed due to the sale of the house. Our sales person worked with us and our timeframe. A few days later, Max (Production Coordinator), let me know they couldn't get the particular carpet in timely, but we worked quickly to get another carpet that I liked equally, and he was even able to move the date up for install. We had another hiccup wherein the closet wasn't accounted for in the measurements, but Liz (owner) stepped in to ensure it was all taken care of within the very tight timeframe needed. And, the carpet is great!! So, great product and fantastic staff/owner! We really appreciated them doing all they did to ensure the job was completed timely and to our satisfaction. They really worked hard! As a side note, while the padding is decent, if you really want it cushy under your feet, I'd suggest upgrading the padding. If we have future carpeting needs, we'll be sure to call FCI.

    Lisa Borisoff
  • 5

    2026-08-19T05:34:10.921Z Google

    We couldn't be happier with our new LVP flooring from Floor Coverings International Tysons Corner! From the initial consultation through the installation, everyone we worked with was professional, responsive, and helpful. Jose and his crew did an excellent job with the installation. They were careful, respectful of our home, and took great care with the details. The finished floor looks beautiful, and we absolutely love how it has transformed our kitchen and hallway. We're very pleased with the quality of the flooring and the finished installation, and we would definitely recommend Floor Coverings International Tysons Corner to anyone considering new flooring. We would also be happy to work with them again on future projects. Thank you to Owen, Jenn, Jose, and the entire team for a job well done!

    Tonya Ginter
  • 5

    2026-08-19T05:34:10.921Z Google

    Floor Coverings International did an amazing job from start to finish. All of their employees are knowledgeable, helpful, and professional but Lindsay in particular went above and beyond to help us. She spent months helping us navigate an insurance claim and made several trips to our house to help us out. I can’t recommend Lindsay and this company enough. Go with them and you won’t be disappointed.

    Ryan Christie
  • 1

    2026-08-19T05:34:10.921Z Google

    Bad job all the way around on our home. Not recommended - Owner is non existent when problems arise.

    Trey Horton
  • 5

    2026-08-19T05:34:10.921Z Google

    From the planning phase to completion of the project, the Floor Coverings International team was absolutely incredible! They were very flexible with scheduling, they were all knowledgeable about products, and they were super friendly on top of it. We would definitely recommend using them for flooring needs, and we would not hesitate to call them for projects in the future!

    Rita Battaglia
  • 5

    2026-08-19T05:34:10.921Z Google

    The team was very responsive and worked in the time frame I needed. Excellent craftsmanship and follow through after the project was completed. All around great experience.

    Ken Kitch
  • 5

    2026-08-19T05:34:10.921Z Google

    Although Austin wasn’t able to assist with what I’m looking for, he did offer suggestions. If things change I will definitely reach out. I appreciate honesty, and professionalism, Austin nailed them both.

    Fedilias McFall
  • 5

    2026-08-19T05:34:10.921Z Google

    From beginning to end Mike and Rob were exceptional! Mike came out to the house to measure and brought so many samples to look at so we could start with the right product/price with the quote. They were great the day of demo/install and met with us with the contractor to put a plan together, which was really nice. The also checked in at the end of the first day for progress. What was supposed to take three days was only two which was so nice! We highly recommend Floor Covering International of NWA!!

    Mary Pedersen
  • 5

    2026-08-19T05:34:10.921Z Google

    Very professional sales representative and in-home consultation. Great experience, highly recommend.

    Lisa Reeves
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