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52962 Reviews
5 Stars
50595 Reviews
4 Stars
1074 Reviews
3 Stars
220 Reviews
2 Stars
211 Reviews
1 Star
862 Reviews
In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2026-10-19T05:34:14.83Z • Yelp
Had a great experience working with the team and the installers when replacing the carpet with organic, engineered, waterproof hardwood flooring option in the entire house. Highly recommend!
Marissa L.
5 2026-10-19T05:34:14.83Z • Google
We used Tim and Courtney to do carpet and Tile work at Lippitt House on the East Side of Providence. They were great from start to finish. We will use them again.
Mathew Hickey
5 2026-10-19T05:34:14.83Z • Yelp
Five stars for Floor Coverings International We hired Floor Coverings International to pull up our carpet and install PVC flooring, and the whole experience was a good one. Christina went above and beyond to walk us through the process, including a lot of things I had no idea about going in. Any time I had a question, she responded promptly. She is professional and genuinely caring, and that made a real difference. I would recommend them to anyone considering a flooring project.
Terika D.
5 2026-10-19T05:34:14.829Z • Google
Everything was very enjoyable and very precise the contractors were super would recommend them to anybody
sammy bennett
5 2026-10-19T05:34:14.829Z • Google
The team was amazing! I am very pleased with the results and workmanship.
Suzanne Lepper
3 2026-10-19T05:34:14.829Z • Google
Lacked communication after the order. Installation was done incorrectly as we discussed how to lay the planking and it was communicated to the installer. They were 2/3 done when I came out and discover it. They took the flooring and laid it the correct way. I was also not satisfied how the entry door looked and you came out to try to fix it but were not able to match the existing trim so I told you to forget it and would fix it. In addition the installer left scraps of paper scattered on the floor. I would have expected the to clean up after themselves. After everyone left I found two planks laying in the garage. No explanation as to why they were left.
Terry Schackow
5 2026-10-19T05:34:14.829Z • Google
Excellent experience from initial reach out to them with what looking to do all the way to finished job. Everyone was responsive, timely, & professional with personableness. Smooth process - Juan & Nicholas were super: great attention to job, high quality, respectful of home. Love our new floors - engineered hardwood & Marmoleum. Strongly recommend
Suzanne Corbett
5 2026-10-19T05:34:14.829Z • Google
We had an amazing experience with this company! I had gathered 5 quotes for this project, and it was an easy decision to go with this company. Paul, the owner, came over to quote the project, and he was so kind, caring, and knowledgable not only about our current flooring, but also the best options to replace it with. Matt, the installer of our LVP flooring, was very experienced and did an absolutely incredible job with the flooring and also all of the little details as well. We did run into a slight snag when we discovered our subfloors were not level and needed to be replaced before the flooring could be laid down. Paul was quick to evaluate the issue, come up with a plan that was priced fairly, and got the project moving again without a disruption to the schedule. The level of care, consideration to detail, timeliness, and responsiveness of this team made this a truly great experience. We are so grateful that we now have sturdy, even, and absolutely beautiful floors. We would definitely recommend reaching out to this company for any of your flooring needs.
Hannah Dargan
5 2026-10-19T05:34:14.829Z • Google
Floor Coverings International did a wonderful job installing my flooring. Randy was professional and worked with my crazy schedule to get the job done. Shane was efficient and did quality work. I would highly recommend FCI.
Bethany Albrecht
5 Sarah Osburn2026-10-19T05:34:14.829Z • Google
5 2026-10-19T05:34:14.829Z • Google
Completely satisfied with the work done on my floors.
James McDonald
5 2026-10-19T05:34:14.829Z • Google
Cyndi, Oscar and their whole team were great to work with and wanted the project to be done well. Our new hardwoods and carpet look so great!
Annie Williford
5 2026-10-19T05:34:14.829Z • Google
FCI installed hardwood flooring, stair treads/risers/runners, carpet and tile for a client. They went above and beyond during the process to make sure everything was executed efficiently and to a quality standard.
Alexandra Stephens
5 2026-10-19T05:34:14.829Z • Yelp
This company did an amazing job on my floors. Highly recommend them! From start to finish they were extremely professional!
Kate M.
5 2026-10-19T05:34:14.829Z • Google
Great experience. Casey provided samples and his expertise assisting in making a selection that fit the budget. Install crew was polite and professional. Minor snag in the process as the carpet manufacturer cut one roll short. Casey and the team reacted quickly, got the corrected roll promptly and finished the job. It looks and feels great. Highly recommend.
Derek Betlock
5 2026-10-19T05:34:14.828Z • Google
Troy was incredibly thorough and helpful while evaluating and estimating costs for flooring projects in my new home. He was extremely prompt and responsive, and went above and beyond talking through options with me and offering several alternatives for each of my projects to help balance achieving my goals with keeping costs low. I couldn’t recommend him highly enough!
Jacob
1 2026-10-19T05:34:14.828Z • Google
Return tiles with hairline cracks. They went over with a fine-tooth-comb with only credit me. For 2. It seemed like I had the wrong color skin. He had to reload make a special trip. All to be treated like that, manage on duty represented herself as v
Jazz Renovations Llc
5 2026-10-19T05:34:14.828Z • Google
Our experience from start to finish was positive. Robin, Justin, and their crew were professional, thorough, considerate, and knowledgeable.
Christy Rockhold
5 2026-10-19T05:34:14.824Z • Google
I cannot say enough wonderful things about my experience with Covering International, and especially with Kim! From beginning to end, she was absolutely outstanding to work with. Her professionalism, knowledge, responsiveness, and attention to detail were exceptional. What truly set Kim apart was her unwavering commitment throughout the entire project. She was consistently available, attentive, and involved every step of the way, making sure everything went smoothly and that my expectations were met. Her communication was excellent, and it was evident that she genuinely cared about both the quality of the work and my satisfaction as a customer. The new hardwood floors in my kitchen are absolutely beautiful, and I could not be more pleased with the finished result. The entire experience exceeded my expectations.
Barbara M
5 2026-10-18T05:34:16.09Z • Google
I am extremely happy with the floor installation. Vince did the installation fast and made everything run smoothly. I highly recommend.
Carmen
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