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52957 Reviews
5 Stars
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215 Reviews
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859 Reviews
In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2026-10-01T05:34:10.555Z • Google
We had the best experience with this team! Not only was Tom thorough in walking us through our options but the team was incredibly fast in responding so we were able to get carpet installed the very next week. Leo and his team provided a top-notch experience with the installation as well. They arrived on time, moved our furniture and cleaned up after themselves. We could not be more grateful for their help in getting our beautiful new carpet installed!
Paige Rajala Benson
5 2026-10-01T05:34:10.555Z • Google
We could not have been happier with the job the Afton Floor Coverings International did on our basement flooring: removing carpet and partial wood floor in our exercise area; putting in a new floor and blending it with the remaining carpet; and helping us figure out the best way to do it. Chris, the Design Associate was very helpful, Jason, the production Manager made sure everything went smoothly , and the two men who did the actual construction work were two of the hardest workers I have ever dealt with. A job well done and appreciated ... plus, they were all very nice to our two dogs.
Sue Kluegel
5 2026-10-01T05:34:10.555Z • Google
We had our basement flooring replaced after flood damage and Brett’s team did an outstanding job. They were responsive, professional and did great work. Our basement looks better than ever.
Colton Phelps
2 2026-10-01T05:34:10.554Z • Yelp
The salesman looked at how uneven the floors were in our kitchen, told me that it was no problem, they know how to level floors, it was their specialization. Then they got here, didn't know how to deal with uneven floors. Decided not to rip out all of the old ceramic tile, even though it was part of the fee quote. Refused to call me at work to discuss after my wife told them to repeatedly. The next day, They were behind schedule because of this, I got them to tear out the old tile, but they left the floor VERY uneven, you can fell it moving under your feet in some places, The refrigerator was so uneven, the doors did not close properly. They kept asking me to pay the balance, I told them they had to fix the floor under the refrigerator, two more visits later, they got it level, but the rest of the floor, they have refused to address or respond to. I paid the balance, let them know it was under protest. They could not care less. Buyer beware!
Ken S.
5 2026-10-01T05:34:10.554Z • Google
We had a fantastic experience with Floor Coverings International Spokane. They made the whole process seem easy from start to finish and worked hard to accommodate our short timeline. We couldn’t be happier with the flooring in our new house. Fantastic customer service, communication, installation, and product! Highly recommend.
Sara Maloy
5 2026-10-01T05:34:10.554Z • Google
We had such a great experience with Floor Coverings International! Being family-owned really shows in the care and attention to detail they put into their work. Everyone we worked with was kind, professional, and genuinely went above and beyond to make sure we were happy. Our new floors look amazing and have completely transformed our home. We really appreciated how much pride the whole team took in their work. We would absolutely recommend them and would use them again in a heartbeat!
Mikaela Jamka
5 Robin2026-10-01T05:34:10.554Z • Google
5 2026-10-01T05:34:10.554Z • Google
I have rarely had a better experience with a company. I enjoyed every moment of this experience. And my floor is beautiful ❤️
Susan Powell
5 2026-10-01T05:34:10.554Z • Google
A great, friendly company. We’ll continue to be repeat customers with our flooring needs!
Jessica Drysdale
5 2026-10-01T05:34:10.554Z • Google
Great installation , reasonably priced carpet. Polite informative people, definitely an upgrade from what we had
Debra Grace-Johnson
5 2026-10-01T05:34:10.554Z • Google
September 4th, 2026 Margarito install my beautiful new carpet on my split level staircase. He was efficient and professional. No time was wasted. I appreciate that Sufi was able to make this all happen in the tight turn that I needed. Rick worked up my quote and found carpet that worked. Sufi was such a fun person to work with on the scheduling and she followed-up to see how things were. I am so happy I was able to work with a great local team on my needs. I will certainly use them for my future projects! Thank you so much! - Angel
Angel Essary-Barnes
5 2026-10-01T05:34:10.554Z • Google
Mario was my salesman, I was choosing vinyl plank flooring to install in my master bedroom. I have wood flooring in the living room and tile in between he was patient, knowledgeable and great at helping match tones. His personality shined through and made the shopping experience fun. Mario ordered me samples to make my final decision and even came out the day of installation to check it out. Madson the installer was very professional, did a great job and was able to navigate the furniture in my bedroom all by himself. Floor looks great. I would definitely use them again
Joy Clark
5 2026-10-01T05:34:10.554Z • Google
I cant express the amount of Communication that FCI Jacksonville had with us to get this flooring installed and priced. I mean one of thr owners comes to you when you are available and will speak with you personally I think that within itself is an incredible feature. The pricing was very fair and affordable. They also had a wide range of material for whatever you were wanting to do with your home. Whether you were renting, selling, or moving in I went from having a very gross orange floor to an incredibly new sand colored floor all within a day (900sq ft.). Christina is friendly and a very professional when she comes to your home and speaks with you. I encourage you all ( if you're looking to get a new floor installed) to atleast reach out to them for a quote. It couldn't hurt.
A. S. (Eddy Nacho)
5 2026-10-01T05:34:10.554Z • Google
Made the room look brand new and added so much vibrancy. Great quality and quick and easy install.
SeanMichael Schuler
5 2026-10-01T05:34:10.554Z • Google
This company did an amazing job in more than a timely manner! Beautiful job, top quality, and professional.
Caroline Overton
5 2026-10-01T05:34:10.553Z • Google
Jay was great in discussing the different options for carpet and hardwood. I was nervous the refinishing and new dining room floors may not match, he assured me they had the best crew and it shows. We ran into some issues, but Iliane the project manager worked through them. In the end the floors look great and I would highly recommend floor coverings international for any flooring projects.
Jesse Lin
5 2026-10-01T05:34:10.553Z • Google
Amazing experience!
kim lifvergren
5 2026-10-01T05:34:10.553Z • Google
They were fantastic Price was comparable. Wes the franchise owner came out explained everything. did a great job. The team was on time clean and thorough. The price was as quoted. The finished work outstanding. when I check on their rating and they were 5 stars all the way. I loved that they kept me updated before, during, and after the job was complete. it was a real pleasure doing business with them and I would choose them first should I have another job that needs to be done. the best in the business, Thank you
Peter James
5 2026-10-01T05:34:10.553Z • Google
Great service, Great communication, and follow up after installation.
Shpock Brian
5 Suzanne Reynolds2026-10-01T05:34:10.553Z • Google
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