Northeast Orlando, FL Reviews

Average Rating

4.89

45212 Reviews

5 Stars

43103 Reviews

4 Stars

951 Reviews

3 Stars

183 Reviews

2 Stars

184 Reviews

1 Star

791 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

45212 Reviews

  • 5

    2026-01-08T05:34:11.7Z Google

    I am so impressed with our new office floors! Dalia was a pleasure to work with; she truly cares about the quality of the work and ensured everything was perfect. The floors are beautiful and have completely transformed the energy of our office. The team was timely, respectful of our space, and very professional. Five stars isn't enough—thank you, Dalia, for such a wonderful experience!

    Skylight Studios services
  • 3

    2026-01-08T05:34:11.707Z Yelp

    I would rate them a 4* but due to the initial workers, I have some issues with my floor that unless I remove the entire floor, I cannot replace it, so I gave them a 3. (I did not discuss this with the company because I was sick of the project, so in fairness they were unaware but likely in my experience of them-would have fixed it) This is a bit of a doozy, The primary feedback I will leave you with is that they will not leave your job until it is completed to your satisfaction. My project was tile and hardwood in 6 separate spaces. I had a project that was to be completed in 1.5 weeks and due to many factors, it didn't get completed for a few months. The initial men that were at my job site were absolutely terrible- vaping in my home, taking long breaks, showing up late-leaving early, broke a light and I believe stole materials from my job (not confirmed). They were eventually terminated but not before they made my job a nightmare. I had to be very diligent checking on them, asking questions, taking photos and being very assertive about my needs and the damage the workers did to my job including damaging brand-new floor they laid down. Additionally, there had to be high level of communication which was difficult as there were many people to communicate with and the message often was distorted in the end. The second person they hired to complete my tile project was professional but had several personal issues that I believe disrupted the handywork, but the supervisor came in many times to ensure that my difficulties, issues and overall satisfaction was addressed. He wasn't willing to leave my project until I was happy with the work. He was professional. I would also add that I had to be on the phone with the team many times, and although I know they were likely sick of hearing from me- the office staff and workers were always kind, respectful and willing to address any need I had. I would return to their business, with a bit of caution due to those initial workers but I would return.

    Kandi M.
  • 5

    2026-01-08T05:34:11.707Z Google

    Pat Kinnison came to our home to measure and discuss new flooring options and prices. He gave us all the info we asked for and some good advice. Price seemed comparable to Lowe's and lower than another company we were considering. Installation went well and it looks good. The one negative is the installers would not place some heavy furniture they moved in my mother-in-law's room after installation. Not a huge deal for us, but worth considering if you would not be able to arrange your furniture yourself.

    james tyler
  • 5

    2026-01-08T05:34:11.707Z Google

    Jennie and her team did a great job on replacing the old carpet into hardwood floors. The installation was smooth and hassle free. Love the new hardwood floors!!!

    Jessie Kim
  • 5

    2026-01-08T05:34:11.707Z Google

    Beautiful work! Easily done..no fuss..prompt, skilled installers... great staff highly recommend. Easiest home project I've ever had done....

    Marianne Kehoe
  • 3

    2026-01-08T05:34:11.707Z Google

    I would rate them a 4* but due to the initial workers, I have some issues with my floor that unless I remove the entire floor, I cannot replace it, so I gave them a 3. (I did not discuss this with the company because I was sick of the project, so in fairness they were unaware but likely in my experience of them-would have fixed it) This is a bit of a doozy, The primary feedback I will leave you with is that they will not leave your job until it is completed to your satisfaction. My project was tile and hardwood in 6 separate spaces. I had a project that was to be completed in 1.5 weeks and due to many factors, it didn't get completed for a few months. The initial men that were at my job site were absolutely terrible- vaping in my home, taking long breaks, showing up late-leaving early, broke a light and I believe stole materials from my job (not confirmed). They were eventually terminated but not before they made my job a nightmare. I had to be very diligent checking on them, asking questions, taking photos and being very assertive about my needs and the damage the workers did to my job including damaging brand-new floor they laid down. Additionally, there had to be high level of communication which was difficult as there were many people to communicate with and the message often was distorted in the end. The second person they hired to complete my tile project was professional but had several personal issues that I believe disrupted the handywork, but the supervisor came in many times to ensure that my difficulties, issues and overall satisfaction was addressed. He wasn't willing to leave my project until I was happy with the work. He was professional. I would also add that I had to be on the phone with the team many times, and although I know they were likely sick of hearing from me- the office staff and workers were always kind, respectful and willing to address any need I had. I would return to their business, with a bit of caution due to those initial workers but I would return.

    Kandi Marlow
  • 5

    2026-01-08T05:34:11.707Z Google

    They came out the next day to do measurements, the quote was a day later and install was quick and painless. Would recommend.

    Tim Smith
  • 5

    2026-01-08T05:34:11.707Z Google

    Professional, timely, and no surprises. Michael and team did a great job of installing a custom carpet for our staircase. The whole process was effortless. The installation couldn’t have gone smoother, just note that the installer might require the use of a large area (the garage in our case). The carpet turned out better than I expected. Hopefully stone color tone will stand the test of time. Good work!

    Liang Zhao
  • 5

    2026-01-08T05:34:11.706Z Google

    Lawson Andrews
  • 5

    2026-01-08T05:34:11.706Z Google

    I don’t give reviews often but my experience with this team was exceptional. I recommend them gladly.

    Jurgens van Zyl
  • 5

    2026-01-08T05:34:11.706Z Google

    From start to finish the experience was great. Almost immediately after reaching out on the website I received a call & an onsite appointment. Clay came out & walked the site with me & we went over multiple options. Pretty quickly I had estimates to go several directions with my renovations. After meeting I had several more questions & Clay came out again to make sure everything was clear & matched up with the estimate options. A few tweaks to the product type we wanted to use & things were off to the races. The crew was fast & professional & worked the Holiday to get the job complete while the office team was out. I would highly recommend Floor Coverings International for your next project.

    Steven David
  • 5

    2026-01-08T05:34:11.706Z Google

    We contacted Floor Coverings International to do our floors. The entire process was so well done and very professional. From our first call, Courtney was very helpful. A delight to speak with. Aaron met us at our home with samples and a quote on the spot. The installation crew (Bret, Alex and Skyler) were top notch. They kept a clean worksite and did a fantastic job installing our new floor. I am so glad I did not take this project on my self. Well done!

    Rick Vazquez
  • 5

    2026-01-08T05:34:11.706Z Google

    Everyone was very professional and really took pride one what they were doing. Jason was very interested in our situation and took very good care of us. THANK YOU JASON. My wife very happy and we went ahead and had 2 other rooms done. Love the flooring.

    Kerry Christian
  • 5

    2026-01-08T05:34:11.706Z Google

    Larry was our go to for this project. He was very professional and answered any questions we had. The installation crew were very professional as well and did an amazing job.

    Cley Nogueira
  • 5

    2026-01-08T05:34:11.706Z Google

    Great product and excellent service. Highly recommend.

    richard gonyo
  • 5

    2026-01-08T05:34:11.706Z Google

    They were responsive, showed up on time, were as neat as possible & did great work,

    Robert Breedlove
  • 5

    2026-01-08T05:34:11.706Z Google

    Morgan was great to work with during the flooring quote process for our office. He was knowledgeable, easy to talk to, and very transparent throughout the process. He communicated clearly, walked us through different options and pricing, and made everything easy to understand. The pricing was fair, and I’d absolutely work with him again and recommend him to anyone looking for flooring.

    Nicole Povalish
  • 5

    2026-01-08T05:34:11.706Z Google

    The team did a fantastic job of updating my home office flooring. I love it and am thrilled with the end result. Easy to work with, fairly priced, and will be calling them for future work.

    Matthew Beckman
  • 5

    2026-01-08T05:34:11.705Z Google

    We had a great experience with this company. Tom Young, the installer, went way above board! He worked until 9 pm, to ensure my Mom was happy. The floors look beautiful! Thank you so much!

    Patricia Sheeks
  • 5

    2026-01-08T05:34:11.705Z Google

    Had an awesome experience with this local business and can’t recommend them enough.

    Tara Baker
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