Northeast Orlando, FL Reviews

5

2026-06-08T05:34:11.366Z • Google

Needed a small area of carpet repaired. Kevin got a crew right out and they fixed it well.

Becky Carpenter

5

2026-06-08T05:34:11.366Z • Google

Very quick and professional crew! They did an excellent job and I will definitely use them for future projects!

Ellisia H

5

2026-06-08T05:34:11.366Z • Google

I love waking up to to my new hardwood floors and the refinished hardwood floors - it’s exactly what our home needed. Borden, Mark, Igor and crew were very professional and efficient.

trish Cleary

5

2026-06-08T05:34:11.366Z • Google

Floor Coverings International was great to work with. Daniel was very impressive with his knowledge and skills. Jonathan and Ike were quick to reply to questions. The floors look great! Highly recommend if you are looking for a new look for your home or business!

Kathy Throckmorton

5

2026-06-08T05:34:11.366Z • Google

We were very pleased at the quick response to our inquiry for new carpeting on the basement stairs. Steve presented us with several good options and explained the pros and cons of the different types of carpeting. The prices were good, and the installation went as expected. We’re very happy with the results and the professionalism of Steve and his team.

Lana Turner

5

2026-06-08T05:34:11.366Z • Google

Christian and his team did an amazing job on our new home in Ocala. No more carpets, beautiful Cali vinyl longboards instead. Great communication, professional and wonderful work. Thank you!

Caitriona poitras

5

2026-06-08T05:34:11.365Z • Google

April Dager

5

2026-06-08T05:34:11.365Z • Google

Terrific job. The owner, Michael stopped by several times just to check on everything. The installers were polite and professional. Highly recommend using this company. Great experience!!

Tim Lyles

3

2026-06-08T05:34:11.365Z • Google

I cannot recommend Floor Coverings International based on my experience with the lack of transparency surrounding pricing and discounts. From the beginning, I specifically asked about a veteran discount. I brought it up with Brie during my initial conversation, again while the sales representative was in my home, and then a third time with Garrett when I reviewed the itemized statement and did not see the veteran discount reflected anywhere. Garrett assured me he would make sure it was applied. Despite raising this issue multiple times, no one ever informed me that I was supposedly receiving other discounts in lieu of the veteran discount. Those discounts were never identified, explained, or reflected on either of the itemized statements I received. Only after I questioned the missing veteran discount was I told by Amanda that the project had already been “heavily discounted” to beat a competitor’s bid and fit my budget, and that the discount I received was larger than the veteran discount, so both could not be applied. My concern is not whether the company chose to offer a different discount. My concern is that this was never disclosed at any point during the sales process, despite my repeatedly asking about the veteran discount. Furthermore, the company has been unable to provide any documentation showing the original price, the amount discounted, or where these alleged discounts were applied. Instead, I am simply being asked to take their word for it. Transparent pricing is important, especially when customers are making significant home improvement purchases. Had someone clearly explained upfront that a different promotional discount was being applied and that it could not be combined with a veteran discount, this could have been avoided. Instead, I was repeatedly led to believe the veteran discount would be applied, only to be told after the fact that it was not. In the end the pricing didn’t even come in under the competition. There was an additional purchase of sub flooring that was needed that increased the original bid, but even without that I had to reduce what I was getting with the other company (flush vents) or it would have been more. For that reason, I cannot recommend Floor Coverings International and would encourage potential customers to request written documentation of all discounts and pricing adjustments before signing a contract. I will say my floors look nice and they did a speedy job. Aside from my baseboards being a little rough and the language barrier with the contractor who did the work (which I did not know was going to be outsourced to another company) being another barrier, it was fine.

Katie Snyder

5

2026-06-07T05:39:16.913Z • Google

This is our second time working with Floor Coverings International. Once again Vince and Jose exceeded our expectations. We got our old carpets out and new flooring installed within a week. Jose does amazing work - we specifically requested he do the work since he was so good on the first project.We stuck with Silent Blue (local manufacturer) for their premium wide plank vinyl. Great product. Vince is so easy to work with. Excellent communication and solid recommendations based on our needs. Highly recommend this company for your flooring needs.

Mel