Northeast Orlando, FL Reviews

Average Rating

4.89

45736 Reviews

5 Stars

43611 Reviews

4 Stars

960 Reviews

3 Stars

183 Reviews

2 Stars

188 Reviews

1 Star

794 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

45736 Reviews

  • 5

    2026-02-01T05:34:08.049Z Yelp

    We were very pleased with all of the work that was done for my mom's condo in Stow! The team did the entire ground floor and was very helpful from the beginning of the process to the end. Thank you all so much! We definitely recommend!

    Kim Y.
  • 5

    2026-02-01T05:34:08.049Z Google

    Excellent service, very smooth process . The entire sales to install timeline was quick/efficient and easy . We really feel like they listened to what we wanted and had a solution for us. We love our new carpet and would highly recommend FCI.

    BrianVMSSA
  • 5

    2026-02-01T05:34:08.049Z Google

    I had a great experience with Floor Covering International. Nick was extremely helpful and took the time to match the closest possible carpet color to what I was looking for. He made the whole process easy and stress-free. Dom, the installer, was also very nice, professional, and did an excellent job with the installation. I’m very happy with the results and would definitely recommend Floor Covering International to others! Prices were really decent as well.

    Lisa
  • 5

    2026-02-01T05:34:08.049Z Google

    Austin is first class with customer service and knowledge. He’s so passionate and has your best interest in mind throughout the process. I can’t recommend him enough. Appreciate everything you did for us!

    Weston Kalogeridis
  • 5

    2026-02-01T05:34:08.049Z Google

    Great install and really appreciate their professionalism and efficiency. Thank you!

    Ren Ruiz
  • 5

    2026-02-01T05:34:08.049Z Google

    I love, love, love my new vinyl plank flooring. The crew that installed the flooring were professional, kind and respectful. I can absolutely recommend Joe and Floor Covering International.

    beverlyhurst
  • 5

    2026-02-01T05:34:08.049Z Facebook

    Great job and very good communication by the entire team. Alex went above and beyond to get the job done on our crunched timeline. His crew was easy to work with!!! Mark and Nancy.

    Mark Read
  • 1

    2026-02-01T05:34:08.049Z Google

    I worked on this project as a subcontracted contractor (re-subcontracted) and felt obligated to warn other clients and professionals in the industry. Andréia's company signs contracts directly with clients through Google and other platforms, but the work is not carried out by their own team, being passed on to third parties. This resulted in a lack of quality control, excessive delays, and serious communication problems, leading to a police report being filed, as promised, not to mention the theft that occurred inside the client's house in Bellevue. In the project I worked on, the material specified and expected was Sherwin-Williams Cashmere paint, but during execution, a different, lower-quality paint line (Promar 200) was used. This difference was not clearly communicated, creating a real risk of the client believing they are receiving a superior product when, in practice, they are not. The project, which involved only two bathrooms, took more than two months, something completely outside the expected technical standard for this type of service. The lack of organization and alignment made the work environment unsustainable, which is why I chose to end any professional involvement with the company. This entire situation is documented, including communications, photos, and evidence, which have been duly reported. Even so, no effective correction has been made, including the direct insults from Andréia, using derogatory words and calling the contractor an idiot for asking about something she herself had agreed to, showing a lack of respect and moral principles. This review is not emotional—it's a warning. Clients who value transparency, real quality, and control over what is being applied to their home should ask very carefully: • who is actually performing the service • what materials are being used • and if what is being charged is exactly what will be delivered Transparency and quality are not optional.

    Juliano Vitor
  • 4

    2026-02-01T05:34:08.048Z Google

    The owner was extremely patient and helpful in choosing the tile. All of the workmen were very professional, kind and thorough. Deadlines were met and messes cleaned up. The owner and staff have integrity and take pride in their work. My wife and I heartily recommend Floor Covering International.

    Paul Citrin
  • 1

    2026-02-01T05:34:08.048Z Yelp

    I worked on this project as a subcontracted contractor (re-subcontracted) and felt obligated to warn other clients and professionals in the industry. Andréia's company signs contracts directly with clients through Google and other platforms, but the work is not carried out by their own team, being passed on to third parties. This resulted in a lack of quality control, excessive delays, and serious communication problems, leading to a police report being filed, as promised, not to mention the theft that occurred inside the client's house in Bellevue. In the project I worked on, the material specified and expected was Sherwin-Williams Cashmere paint, but during execution, a different, lower-quality paint line (Promar 200) was used. This difference was not clearly communicated, creating a real risk of the client believing they are receiving a superior product when, in practice, they are not. The project, which involved only two bathrooms, took more than two months, something completely outside the expected technical standard for this type of service. The lack of organization and alignment made the work environment unsustainable, which is why I chose to end any professional involvement with the company. This entire situation is documented, including communications, photos, and evidence, which have been duly reported. Even so, no effective correction has been made, including the direct insults from Andréia, using derogatory words and calling the contractor an idiot for asking about something she herself had agreed to, showing a lack of respect and moral principles. This review is not emotional--it's a warning. Clients who value transparency, real quality, and control over what is being applied to their home should ask very carefully: * who is actually performing the service * what materials are being used * and if what is being charged is exactly what will be delivered

    Pros Home P.
  • 5

    2026-02-01T05:34:08.048Z Google

    I just had the carpet removed and laminate flooring installed in my three bedrooms by Floor Coverings International Mid North CO & South WY. They did an excellent job finding an exact match to my other laminate flooring. Four very hard-working men arrived at my house in Windsor at 8:30 a.m., ready and able to begin a busy day. The installers were careful when moving and replacing my furniture, and when they left at 4:30 p.m., the flooring was completed, and the rooms were clean, beautiful, and looked like new. I strongly recommend Floor Coverings International and would not hesitate to use them again.

    Merry Wade
  • 5

    2026-02-01T05:34:08.048Z Google

    I needed someone to remove epoxy from my garage floor. They don’t do that but Jeff was kind enough to provide the names of a couple of companies that do. I called them & I’m going to get an estimate today from one of them.

    Patti Anderson
  • 1

    2026-02-01T05:34:08.048Z Google

    While we were very hesitant to post a negative review, I just have to express the disappointment and frustration we have had with the quality of our carpet. Getting new carpets and flooring is not a small investment and should have a positive long lasting outcome, but it didn’t. In May of 2024, after reading so many positive reviews on this floor company, We had carpets for our downstairs, staircase and upstairs hallway done as well as our kitchen and laundry room. The first day was a nightmare, They had to shut our water off and we had to have our neighbor come and help us find the main water valve, they put down the wrong floor in the kitchen and the laundry room , While they did acknowledge their mistake and fixed the floors, it was still a disappointment. while in the process of installing carpets, they damaged multiple door frames and left chips in the tiles and in the master bathroom downstairs. While I myself have repainted door frames, and baseboards over the past two years, you can still see the damage. I had to put clear caulking under the baseboards because there was exposed areas underneath where air and bugs can get in.They piled furniture, wires and other appliances in the master bathroom rather than moving that outside, The very next day one of the managers had to come out and help us set all of the electronics and wiring back up since nothing was put back in their appropriate places after the installation. It was a terrible mess when we came home. While the kitchen and laundry room floors though do look very nice, and they did discount us slightly, unfortunately, we cannot say the same about the carpets. In the 30+ years we’ve lived in our house We’ve always had great quality Berber carpets, we’ve had carpets from Sears and Millington floor coverings in the past , they always left the house spotless when they were finished, and they never damaged anything in the process, NEVER had problems from other carpet installers in the past. Unfortunately, my grandmother passed away in 2022 and wanted us to use the money She had left for us for new floors in our house hoping they would last another 10-20 years, I wouldn’t be surprised if they lasted another five years. We are not “floating in dough” money for large renovation projects doesn’t come to us very often or easily. The quality of the carpet is cheap, shoddy and terrible, there is matting in several areas of the carpet already.. I guess we should’ve checked all of our options!! The only way we can make it look halfway decent is by vacuuming it EVERY SINGLE DAY sometimes multiple times a day. The carpet easily stains, and The seams are already starting to come up in the entryway of hallway and in front of doorways, they had to redo the staircase but there are still mistakes with the stair carpeting. Our house is 34 years old and we’re trying very hard to improve, invest and make the house look nice, but we have to sit and look at this terrible quality carpet every day…we have a warranty for this carpet but I really think that they should replace our carpet with a much better quality, we would even pay for the labor for it, overall, this entire process has been two years of disappointment, sadness and anxiety..

    Plucia
  • 5

    2026-02-01T05:34:08.048Z Google

    Diane Lepley
  • 5

    2026-02-01T05:34:08.048Z Google

    Very friendly personnel and great work on time Yhanks

    Niandou Boula
  • 5

    2026-02-01T05:34:08.048Z Google

    From the moment their design associate arrived, we felt completely taken care of. They helped us explore hundreds of flooring options, and we found the perfect luxury vinyl for our entire downstairs. The installation crew was punctual, respectful, and meticulous. We were kept informed at every step, and the final result exceeded our highest expectations. We truly feel like our home has been transformed. We absolutely recommend this team for any flooring project.

    Cole Fairmont
  • 5

    2026-02-01T05:34:08.048Z Google

    Brian is top notch. Great communication and follow up. Installers were highly professional did an awesome job. I highly recommend as a smooth and easy process and new floor looks fantastic. Thank you

    Steve Buchman
  • 5

    2026-02-01T05:34:08.048Z Google

    Local flooring company with personal service. They came to my house, brought samples, measured and we managed the whole thing without going to a store. It was convenient and fun! The carpet installation was professional and looks fantastic. I’m so grateful for the service and the beautiful flooring.

    Maria Gingerich
  • 5

    2026-02-01T05:34:08.047Z Google

    highly recommend Jennie team great service Goes above and beyond.

    Yihong Zhang
  • 5

    2026-02-01T05:34:08.047Z Google

    They did a really good job on the carpet. They were really nice and helpful.

    Tony Grandle
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