Northeast Orlando, FL Reviews

2

2026-10-07T05:34:12.203Z • Google

The salesman looked at how uneven the floors were in our kitchen, told me that it was no problem, they know how to level floors, it was their specialization. Then they got here, didn't know how to deal with uneven floors. Decided not to rip out all of the old ceramic tile, even though it was part of the fee quote. Refused to call me at work to discuss after my wife told them to repeatedly. The next day, They were behind schedule because of this, I got them to tear out the old tile, but they left the floor VERY uneven, you can fell it moving under your feet in some places, The refrigerator was so uneven, the doors did not close properly. They kept asking me to pay the balance, I told them they had to fix the floor under the refrigerator, two more visits later, they got it level, but the rest of the floor, they have refused to address or respond to. I paid the balance, let them know it was under protest. They could not care less. Buyer beware!

Ken Siegel

5

2026-10-07T05:34:12.18Z • Google

They did a great job cleaned after themselves, I’d use them again

Rick Smith

5

2026-10-07T05:34:12.189Z • Google

We had our sunroom damaged by water and ice and had to get our floor replaced. Mike, from Floor Coverings International, came to our house, brought samples, talked us through what was best for our room, discussed installation options, and was constantly in touch with us throughout the project, even stopping by during the install to troubleshoot a tricky molding question. We are super happy with the end result and love our room even more than before! (And did I mention that their price was lower than another "respected" Rochester flooring company, who would never return our calls??) We will definitely recommend Floor Coverings to our friends whenever they need a new floor.

Chris Fall

5

2026-10-07T05:34:12.188Z • Google

Excellent service from sales to installation. I am so happy with my new floors.

Monica Lussier

5

2026-10-07T05:34:12.188Z • Google

My wife and I were fortunate to find Floor Coverings International to replace our old bedroom flooring. Their experienced, professional and knowledgeable staff patiently helped us find the perfect selection in our home. They brought a large variety of materials and colors and assisted us make the choices that were best for us. They will be our first call when we begin our next project.

Michael Axelrod

5

2026-10-07T05:34:12.188Z • Google

Very timely, got the job done quickly and professionally for a very fair price

Mark Alexander

5

2026-10-07T05:34:12.188Z • Google

Keith and his crew saved the day for me. In a week's time they were able to install an ADA compliant foam floor covering for my son's return from injury recovery in hospital. Keith himself worked with us on an agreeable cost and ensured the team was able to meet the schedule. He even did some the install himself! This floor ensures that when my son fell four times the next week, there was padding to protect him. Very much appreciate all the help and support!

doug goldberg

5

2026-10-07T05:34:12.188Z • Google

First class operation, I would hire them again

Robin Guerrieri

5

2026-10-07T05:34:12.188Z • Google

I'm not a person that typically submits reviews but felt compelled to in this case. James/Tom and the Team at Floor Coverings International here in Flagstaff offered a depth of experience to guide me through the color and material choices. When "surprises" were discovered such as my slab floor being uneven, they brought this to my attention and after discussing it with their experts, decided on the right solution before tile could be installed. The skill and professionalism not only of James and Tom, but the tile and carpet installation teams were exceptional. A clear reflection of the culture established by solid leadership. I know that should I have need of any flooring services in the future, I will be contacting Floor Coverings International.

Tom Edwards

5

2026-10-07T05:34:12.188Z • Google

My husband and I will be using Floor Coverings International for all of our flooring projects from now on. Dave and his team were absolutely fantastic and we couldn't be happier with our new kitchen floor! The project cost less than we anticipated, and the timeline from initial consultation to completion was so quick. Our installers, Justin and Logan, were incredible - their work speaks for itself! They were both very professional and kind. They kept me informed of their progress and made sure to give me a heads up when they were going to be using louder power tools, so I could take my skittish dog to the other end of the house. They were able to get all of the creaky spots out of the sub floor and were very thorough with their clean up after the job was complete.

Emily Fuher