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774 Reviews
In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 Jason Martin2026-05-17T05:34:10.508Z • Google
5 Kristin Piotrowski 'student'2026-05-17T05:34:10.508Z • Google
1 2026-05-17T05:34:10.508Z • Yelp
Misleading information. Took lots of personal information from me, but did not provide service after that
Oleksii Korshenko
5 2026-05-17T05:34:10.508Z • Google
Fred, was both very professional and flexible. He met with me on site, listened to my concerns and needs and offered insights I hadn’t thought of. He was also patient with me and my wife as we weighed out our options, while also providing guidance. But I was most impressed with the quality of work his flooring company provided. He installed carpet and vinyl in multiple rooms and ensured baseboards and 1/4 rounds were painted. He took good care of my place during the project as we were not moved in at the time and cleaned up appropriately. Fred and Floor Coverings International exceeded my expectations and I would consider hiring them again.
Nik Norton
5 2026-05-17T05:34:10.508Z • Google
My fiancee and I recently had some water damage to our home that we were concerned about, so we called Floor Coverings International to come out and give us some estimates on flooring. Josh Gass was beyond helpful- he was professional, thorough, and helped provide a great deal of reassurance and assistance navigating a difficult situation. We will definitely be using Josh for any future flooring needs that arise in our future. Thank you Josh and thank you Floor Coverings International!
Alec Lutsko
1 2026-05-17T05:34:10.508Z • Google
I worked with Corbin. I didn't appreciate the unprofessional behavior. My wife and I recently fell on some financial hardship. Please take better care of your customers. Please see attached photo wherein we were made to feel embarrassed for not being able to afford the product
Nick Roberts
5 2026-05-17T05:34:10.508Z • Google
Beautiful floor and top notch professionals. Thank you! Melissa Johnson
Missy Johnson
5 2026-05-17T05:34:10.508Z • Google
I’ve had a decent amount of work done on my homes, but this was by far the best customer service and experience I’ve had. From start to finish, they listened and kept me informed. The product options are great!! Our main contact was Devin and he made the whole shopping process fun. He was also very responsive. We even stopped by his office to say hi!
deion imade
5 2026-05-17T05:34:10.508Z • Google
Timely communication, great work on a big LVP floor repair we had. Easy to work worth and if 100% hire them again for any future flooring needs
Joshua Brummel
5 2026-05-17T05:34:10.507Z • Google
Great work beautifully done, and fast!
Ryan Murray
5 2026-05-17T05:34:10.507Z • Google
Great experience from the first call with Mark to the instal completion. Carlos and his helper were professional and did a great instal. Mark was involved the entire time making sure every step was smooth and easy. Mark was easily reached on his phone for any questions or concerns. I tend to be a bit hard to please due to prior experiences but Mark walked us through the entire process. Ambi in the office was also very kind and professional. Ripping up old carpet and moving furniture can be overwhelming especially when your older like us but they made this as easy as possible. Our new carpet looks and feels great. Thank you!
Maureen Denny
5 2026-05-17T05:34:10.507Z • Google
We are loving our new floors from FCI. Wendy was a pleasure to work with. She was patient with us, and went out of her way to help us find the perfect flooring for our home. She was able to squeeze us into the schedule quickly and addresses any questions or concerns we had professionally. Our new floors are breathtaking.
Connie Porzucek
5 2026-05-17T05:34:10.507Z • Google
Preston and his team at Floor Coverings International of Clear Lake did a tremendous job of installing hardwood flooring in our bedroom and closet! Their work was tremendous and very professionally done! Omar is the best! They truly care about what they do and in going the extra mile to ensure the job is done right! The finished product exceeded our expectations. They also took great care in moving our furniture in and out in order to install the wood flooring. You couldn’t have a better company to work with and install your floors!
Mario DESANCTIS
5 2026-05-17T05:34:10.507Z • Google
The entire Floor Coverings team exceeded expectations. From the initial planning stages to the final installation, they were communicative, patient and proficient. I appreciated their design eye and expertise!
Karen Konopacki
1 2026-05-17T05:34:10.507Z • Google
They do terrible work and there is going to be tons of failed showers
Zach Wellesley
5 Linda Huband2026-05-17T05:34:10.507Z • Google
5 2026-05-17T05:34:10.507Z • Google
Wonderful customer service and care! So easy to work with and very responsive. They were able to take care of our carpet needs right away and we will definitely be using Floor Coverings International over Aurora again!
Janet Brunner
5 2026-05-17T05:34:10.507Z • Google
Chris and his team did an amazing job from start to finish! They came to do a repair in my home that I thought was going to be difficult and more work than I was looking forward to BUT NO! Through great communication and a few photos of my issue, Chris was able to trouble shoot and provide a solution that was efficient and affordable. His team was timely and respectful of the rest of my home. They are definitely a team you can count on and expect great results. Thank you and I wish you and your team much success.
Jessica Sanchez
1 2026-05-17T05:34:10.506Z • Google
I absolutely 💯 hate my new floor. We did 1500sq ft (whole house ) project. We were shown 3 sample boards after showing the owner of the franchise exactly what we wanted. We picked the perfect color match. Little did we know the actual floor was multiple colors and made to look like mismatched planks. Told him it was nothing like we expected. Now we are stuck with $13k worth of flooring we don't like. Very expensive lesson learned. Only 2 out of 10 planks looked like the sample which was on bottom left of sample boards. We expected the whole floor to look like the plank outlined in red! We feel very deceived.
sandy dunkle
5 2026-05-17T05:34:10.506Z • Google
I had flood damage and they removed dried and replaced the LPV flooring. They were prompt, efficient, affordable and very nice to work with. I plan to use them again to replace my kitchen flooring!
Suanne Kauffman
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