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Northeast Orlando, FL Reviews

Average Rating

4.89

53253 Reviews

5 Stars

50878 Reviews

4 Stars

1081 Reviews

3 Stars

220 Reviews

2 Stars

212 Reviews

1 Star

862 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

53253 Reviews

  • 5

    2026-10-28T05:41:59.829Z • Google

    The whole experience was great. Everything was on time and every commitment was met. The carpet we chose is very high quality as well as the pad. The installer was exactly on time and was very conscientious when carrying materials up my spiral staircase and moving my furniture. Great job! Thank you.

    BW2026
  • 5

    2026-10-28T05:34:10.6Z • Google

    FCI of Old Town Scottsdale really came through for us! One of our rental homes was recently left in seriously distressed condition following a long-term renter moving out. We had a lot to do and not a lot of time. Tracy met us at the house the very next morning to assess and take some measurements. Two days later, he came back with flooring samples. While he had an entire van full of samples available for us to peruse, he brought in just a few at first - including good, better, best options - based on what he thought would work well in the house. We really liked his recommendations and ended up choosing from what he brought in on the first try (this also really helped us with decision fatigue with all of the other issues we were dealing with while restoring the house). His team removed all of our existing flooring and baseboards and installed LVP, carpet and new baseboards throughout the house. They were friendly, professional and eager to exceed our expectations. They completed the project quickly and to our satisfaction. They left the house clean and ready to show. We really appreciated the ease and convenience of working with them - it made a very stressful time less so. I highly recommend Tracy and team and we look forward to working with FCI of Old Town Scottsdale again at our other properties.

    Tonja Gable
  • 5

    2026-10-28T05:34:10.6Z • Google

    Super responsive, helpful, and easy to work with throughout the entire process. They were able to stay within our budget without compromising quality, which we truly appreciated. Their team was professional, clean, efficient, and always willing to answer questions and provide support. I would highly recommend them not only to friends but also to my family. Excellent service from start to finish!

    Lillian Ruelas
  • 5

    2026-10-28T05:34:10.6Z • Google

    My entire experience with FCI was exceptional. Don was great to work with and was very patient when I changed my mind about the first carpet I picked out! The installation is perfect. I highly recommended this business.

    Barbara Dahle
  • 5

    2026-10-28T05:34:10.6Z • Google

    The process was very simple from the beginning. Sue Laundry came out and took measurements of the areas that we wanted converted from carpet to hard wood and gave us an accurate estimate. The contractors came in and completed the project in one day. They did amazing work and everyone was very professional!

    Leonard Love
  • 5

    2026-10-28T05:34:10.603Z • Yelp

    good quality, detail oriented, on time, and respectful. Thank you. I appreciated the contact of the project management team and the dedication of the installers.

    Scot G.
  • 5

    2026-10-28T05:34:10.603Z • Google

    The Floor Covering International installers were really great. Tight seems and corners as well as a good clean-up after. They were wonderful.

    Gerry & Gwen Molyneux
  • 5

    2026-10-28T05:34:10.603Z • Google

    Nothing but positive things to say about Glenn. He was professional and explained the various types of carpet that would be best for my busy household. The installation was fantastic, Jim and his assistant were great. They arrived right at 8 am both days and got straight to it moving furniture and ripping up old flooring. They were extremely accommodating of our life with our pets and needing our house to be back in order by a certain time each day. We love our new carpet!

    Jacquelyn Durkan
  • 5

    2026-10-28T05:34:10.603Z • Google

    Glenn and the team did a great job with our new backsplash. Highly recommended!

    Julie Nelson
  • 5

    2026-10-28T05:34:10.603Z • Google

    Hubie Handing
  • 5

    2026-10-28T05:34:10.603Z • Google

    Kevin, the owner, helped me find some matching pieces for my 20 year old wood flooring after our recent remodel. He went out of his way to get me the right color and to confirm it would be a good match, even coming to my house on a Sunday. He was also an excellent communicator, always responsive and clear about what to expect. On top of that, his pricing was absolutely reasonable, well below other places I had contacted. He is a reliable and trustworthy business owner - and a good human!

    Rebekka Handing
  • 5

    2026-10-28T05:34:10.603Z • Google

    Our floors look amazing! David was fast, efficient, friendly. He was respectful and kind to my elderly mom. Thanks to you all. We hope to work with you againon in the future.

    Joan Miller
  • 5

    2026-10-28T05:34:10.603Z • Google

    We had our flooring installed several years ago and we have not had one problem with it. If you want a great floor and experts to do it then Floor Coverings International would be your best one to choose.

    Richard Holt
  • 5

    2026-10-28T05:34:10.602Z • Google

    The quality of their work was exceptional. Everyone was polite and respectful and they communicated often. We are very happy with the results and would recommend them.

    Debra D
  • 5

    2026-10-28T05:34:10.602Z • Google

    The job was done at a reasonable price and they were on time and did a great job! There were a few little dings that were noticed but they came right out and repaired them! Very happy with the final job!(

    Sandra Nelson
  • 5

    2026-10-28T05:34:10.602Z • Google

    Great customer service! Very communicative!! Crew was on time and did a great job! ⭐️⭐️⭐️⭐️

    Abby Smith
  • 5

    2026-10-28T05:34:10.602Z • Google

    The entire process, from getting the estimate, choosing the floor, installation details and the actual installation, was excellent. The communication and answers to my questions were great. The price was reasonable. John Lussier was the design associate who helped me and he was very professional.

    Andrea V
  • 5

    2026-10-28T05:34:10.602Z • Google

    I had a great experience with this Austin and the whole team! They were incredibly friendly, helpful, and professional throughout the whole process. They helped me get what I needed and had my flooring there right on time. I really appreciated their customer service and would highly recommend them!

    Jerry Hall
  • 5

    2026-10-28T05:34:10.602Z • Google

    These guys did such a great job! Steve had to try and match our current flooring on our main level and he had the perfect fit! Everything was quick and efficient. They cleaned up as they went along and after each day they were here. We would highly recommend them!

    Katie G
  • 5

    2026-10-28T05:34:10.602Z • Google

    Troy and his team are fantastic! Very patient and helpful choosing the carpet. Arrived on time, and truly cared about delivering a great experience. The finishing was not done to his standards and he had the finishing company redo it, even though I thought it looked great, and he took care of it at no extra charge. I highly recommend using them for any flooring project.

    Geoff Knapp
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