Northeast Orlando, FL Reviews

5

2026-06-09T05:36:57.751Z • Google

Highly recommend this company!! They were a pleasure to work with and my vinyl floor looks stunning! Very efficient, friendly, affordable and professional!! Definitely hiring them again for ‘my next floor project!

Kaitlyn

5

2026-06-09T05:34:10.33Z • Google

I am very happy with my purchase and installation of my new floor and carpet. Darrell was excellent in helping us pick out the right material and did a great job. When it came to the install we had issues and Mike was great as well. It was a big project for us and it was handled perfectly by international floor coverings. I would recommend them to anyone looking to upgrade their home with new floor.

Phil Rogers

5

2026-06-09T05:34:10.33Z • Google

Good customer service, good product.

Ivan Amaya

5

2026-06-09T05:34:10.33Z • Google

We had Floor Covering International repair the flooring under a desk that had been damaged by an office chair. We were so pleased with their work. They had to replace about 4-5 boards of luxury vinyl & it looks so nice you can’t even tell it was repaired. The rate they charged was very reasonable. I would definitely hire them again!

Lorraine Morrow

5

2026-06-09T05:34:10.33Z • Google

The in home consultation was a game changer for us when it came time to choosing the right flooring for our new home. Conner was a true guide who helped us select the best fit for our style and budget. The job was done right and on time. The communication was helpful throughout from their project manager to the team who did the actual install. We have already been repeat customers with additional spaces completed shortly after the first project. Grateful to the team at Floor Coverings International of Birminghham for helping make our house a home!

Dawn Gagye

5

2026-06-09T05:34:10.33Z • Google

Gary was easy to work with and the men doing the tile work were professional and courteous. Cleaned up everything and left it as they found it. They did an excellent job, even with all the cut-outs around the heaters. Would use them again and would highly recommend them.

Carol Miller

5

2026-06-09T05:34:10.33Z • Google

Floor coverings international was a win win! Patrick was very professional and help me decide how to blend two different floors together. The install was smooth and then and then stayed late to get it at finished. I'm so happy I chose them.

Mary Abshire

5

2026-06-09T05:34:10.33Z • Google

We had Sally Terhark from Floor Coverings International Oak Creek come to our house in May. She came and did measurements and showed us sample flooring. Our floors were original from 1987 so we wanted an upgrade. The price we were quoted was so much lower than we budgeted for! We couldn’t believe it so we had the entire house done instead of just the old linoleum kitchen. Thanks to the team of Sally, Gama and Connor we have beautiful LVP in the house except two bedrooms we put in new carpet. In three weeks between talking to Sally we had flooring going in. It took Connor and Gama three days to knock out the flooring! These guys do not stop for anything. You don’t even hear them go to lunch. Awesome crew. We’re grateful.

K D

5

2026-06-09T05:34:10.33Z • Google

james morgan

2

2026-06-09T05:34:10.331Z • Yelp

I cannot recommend Floor Coverings International based on my experience with the lack of transparency surrounding pricing and discounts. From the beginning, I specifically asked about a veteran discount. I brought it up with Brie during my initial conversation, again while the sales representative was in my home, and then a third time with Garrett when I reviewed the itemized statement and did not see the veteran discount reflected anywhere. Garrett assured me he would make sure it was applied. Despite raising this issue multiple times, no one ever informed me that I was supposedly receiving other discounts in lieu of the veteran discount. Those discounts were never identified, explained, or reflected on either of the itemized statements I received. Only after I questioned the missing veteran discount was I told by Amanda that the project had already been "heavily discounted" to beat a competitor's bid and fit my budget, and that the discount I received was larger than the veteran discount, so both could not be applied. My concern is not whether the company chose to offer a different discount. My concern is that this was never disclosed at any point during the sales process, despite my repeatedly asking about the veteran discount. Furthermore, the company has been unable to provide any documentation showing the original price, the amount discounted, or where these alleged discounts were applied. Instead, I am simply being asked to take their word for it. Transparent pricing is important, especially when customers are making significant home improvement purchases. Had someone clearly explained upfront that a different promotional discount was being applied and that it could not be combined with a veteran discount, this could have been avoided. Instead, I was repeatedly led to believe the veteran discount would be applied, only to be told after the fact that it was not. In the end the pricing didn't even come in under the competition. There was an additional purchase of sub flooring that was needed that increased the original bid, but even without that I had to reduce what I was getting with the other company (flush vents) or it would have been more. For that reason, I cannot recommend Floor Coverings International and would encourage potential customers to request written documentation of all discounts and pricing adjustments before signing a contract. I will say my floors look nice and they did a speedy job. Aside from my baseboards being a little rough and the language barrier with the contractor who did the work (which I did not know was going to be outsourced to another company) being another barrier, it was fine. But Not being able to directly communicate with the people at my house, but instead having to text someone who was offsite was challenging.

Katie H.