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4.89
52160 Reviews
5 Stars
49838 Reviews
4 Stars
1061 Reviews
3 Stars
214 Reviews
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847 Reviews
In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.
5 2026-09-11T05:34:11.46Z • Yelp
Absolutely loved the professionalism from Justin, the owner, as well as his salesman Drew. Not to mention the hard working crew that did a fantastic job putting down my brand new carpet, that I love to walk on. Five stars to FCI!!!
Sam C.
5 2026-09-11T05:34:11.46Z • HomeAdvisor
We love our flooring! The work was completed in one day. The work was precise and clean up was thorough. It has been a few months since the installation and we have not found miss cuts or any other imperfections. I still walk into my kitchen and smile everyday.
Jen F.
5 2026-09-11T05:34:11.46Z • Google
Great response and great service! Highly recommend
Johnathan Bennett
5 2026-09-11T05:34:11.46Z • Google
I highly recommend FCI of Bethesda. From the first meeting to the completion of the project, everything was very professional and well done! The tile job was flawless, and the crew was very pleasant to work with. FCI will be my future go to for anything flooring!
Mary Anne Nasou
5 2026-09-11T05:34:11.46Z • Google
Highly recommend FCI!!! From the first phone call with Cheryl, to the meeting with Steve in my home to choose a quality carpet, then subsequent scheduling, and finally installation - the communication, customer service and quality was outstanding. Steve was great in helping me navigate a short window from ordering to installation to meet a tight movi-in schedule into a new home. These guys are truly wonderful and their installer was incredibly knowledgeable and meticulous. The carpet is beautiful!
Giuia Grady
5 2026-09-11T05:34:11.46Z • Google
Excellent service, great prices, and very accommodating. i was extremely happy with the entire process and loved the finished project. I'm in love with my floors. I highly recommend
marlene cruz
5 jo scott2026-09-11T05:34:11.46Z • Google
5 2026-09-11T05:34:11.46Z • Google
I personally worked with Cindy and cannot express how comfortable she made me feel and how transparent and helpful she was in the process of replacing carpet with LVP in my rental home. She was super communicative and quick to respond to any questions I had. The selection to choose from was superb and when I'm ready and able to replace the carpet upstairs I will 100% be using Floor Coverings International for the work. Leo did the actual work and did a phenomenal job. HIGHLY recommend this company for your carpet/flooring needs!!!
Lauren Ashley
5 2026-09-11T05:34:11.46Z • Google
We had a wonderful experience. John was helpful and knowledgeable. Our installers Jose and Andreas were prompt and left our home clean. I received a check-in after the install and another check-in a week later. Cannot recommend FCI enough. Excellent experience.
Erin Lamb
5 2026-09-11T05:34:11.461Z • Google
Just got our stairs and one bedroom flooring LVP installed. Very pleased!!
Kirsten Sumner
5 2026-09-11T05:34:11.459Z • Google
Good team. Excellent product. Great thick heavy duty carpet. They accommodated our schedules.
Steven Bruce
5 2026-09-11T05:34:11.459Z • Google
Arthur and his team were prompt and professional. I highly recommend them for your next flooring project.
Michael Magelitz
5 2026-09-11T05:34:11.459Z • Google
David Becker and his team completed beautiful wood flooring in our home with impeccable service across the board: Personalized in-home consideration of the project at hand; a wide selection of options backed by extensive knowledge of different wood and synthetic flooring; attention to the unique design aspects of our home; competitive pricing; quick turnaround and job completion, and finally a sensitivity to the work site, cleanliness and final clean-up upon the project's completion. Thanks David and team!
Mark Durkin
5 2026-09-11T05:34:11.459Z • Google
5-star review for Floor Coverings International Floor Coverings International did an outstanding job on our new carpet. From the first in-home visit through installation, the process was professional, organized, and easy. They brought samples to the house so we could see colors and textures in our own light. That made choosing the carpet and pad simple. Measurements were accurate, the quote was clear, and the schedule they gave us was the schedule they kept. On install day the crew was punctual, careful with the space, and neat. Old carpet came out cleanly, the new pad and carpet went down tight and even, seams are invisible, and the transitions look finished. They cleaned up before they left. The rooms feel quieter and more comfortable underfoot—exactly what we wanted. Communication was consistent and they treated the home with respect. We would use them again without hesitation and are happy to recommend them.
Ian Shuman
5 Chad Maupin (Big-Bot Design)2026-09-11T05:34:11.459Z • Google
5 2026-09-11T05:34:11.459Z • Google
We received excellent, responsive service and love our new flooring. The installation team was professional, knowledgeable and receptive to the challenges our flooring situation presented. We highly recommend FCI.
Joe Steinert
5 2026-09-11T05:34:11.459Z • Google
My experience with Floor Covering International was incredible. The entire process was seamless! From the beginning to the end, everyone was professional and took pride with their job, which is rare today. I highly recommend Floor Covering International!
Kriss Stepp
4 2026-09-11T05:34:11.459Z • Google
The installation was fabulous, they were polite and were able to install seamlessly quickly! My only critique would be with the communication with the sales person about terms on two things, the financing, there’s not a lot of information on the line of credit and it’s confusing when you sign up making it look like the terms aren’t what was discussed. I had to push aggressively to get any concrete details on what came next including why I didn’t hear back from them after it was approved, when they obtained the flooring and getting an install date. When a salesperson says “I’ll be there the entire time” make sure that happens. I felt forgotten about after the sale was signed off on. It’s not uncommon but if you make the promise you are going to be there the whole way through, then do it or don’t say it.
Jennifer McLaughlin
5 2026-09-11T05:34:11.459Z • Google
We are well pleased with our new floor.
Sandi Karnowski
5 2026-09-11T05:34:11.458Z • Google
The whole experience was great. I especially loved that they come to your house measure and show you samples. It took boot a month to get the flooring but they were here with in days putting it in. They did 3 bedrooms a closet and our family room, they were done in1 1/2 days all cleaned up and furniture back!
Pam Mulrooney
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