Your local flooring advisors in Franklin
Your local team FCI of Beverly Hills, MI
Give us a call (248) 771-4248
Servicing the Franklin area
- Franklin
- West Bloomfield
- Huntington Woods
- Berkley
- Pleasant Ridge
- Farmington Hills
- Royal Oak
- Troy
- Clawson
- Southfield
How it works
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Request an in-home consultation on our website and we'll schedule an appointment that works for you.
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Our Design Associates will look at options in your home and help guide you to the best solutions.
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After you accept our proposal, we will set up and complete your installation and follow up to ensure satisfaction.
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Recommendations for just starting to figure out your flooring project:
comparing flooring
Find the flooring that fits your lifestyle.
ready to discuss a project
Our expert Design Associates can help with your unique project:
Finance your perfect floors
Take advantage of special budgeting options and get the freedom to pay for your new floors over time.
*Subject to credit approval
Servicing the Franklin area
Co-owner Mike Hammond
Mike is co-owner of Floor Coverings International of Beverly Hills, MI with wife, Najette. A dad of 5-year-old twin girls, Mike spent the last 20-plus years working in the advertising industry across various ad agencies and digital marketing companies. He has spent his career strategically consulting clients across multiple industries on how to attract and retain customers via numerous approaches in the digital media landscape.
As an owner and operator, Mike is now committed to providing FCI customers with outstanding customer service and a world-class flooring experience.
Mike enjoys chasing his daughters around, attending all their activities, and constantly learning about all thing personal development. He also loves spending football Saturdays at The Big House cheering on his Wolverines with his family and hacking up golf courses when possible.
Co-owner Najette Hammond
Najette Hammond is co-owner of FCI of Beverly Hills, MI with husband, Mike. A mom of 5-year-old twin girls, Najette spent the last 5 years as a mama bear, wife, and homemaker. Prior to this, she spent 13 years in the mortgage industry and then transitioned to holistic nutrition, providing nutrition classes in corporate America. Her most recent entrepreneurial venture before FCI was making and selling organic sourdough bread via Mama Bear’s Organic Kitchen.
Mama Bear is now FCI’s Office Manager and is committed to providing FCI customers with outstanding customer service and a world-class flooring experience.
Najette still enjoys incorporating holistic wellness into everyday life, including cooking and baking all things homemade, and sweating through crazy workouts first thing in the morning. She also loves spending football Saturdays at The Big House cheering on her Wolverines with her family and football Sundays watching the Detroit Lions bite off some kneecaps 🙂
Frequently asked questions
What’s Included In An Estimate?
In our flooring project estimates, we encompass both the expenses for materials and installation. By doing so, we guarantee that your quote encompasses a manufacturer-approved installation process, which safeguards your warranty.
How Should I Compare Flooring Estimates?
While exploring options for new flooring, it is likely that you will encounter multiple project estimates. Even if you decide not to engage our services, we are committed to ensuring the success of your project. Here are three approaches you can employ to compare estimates:
- The 10% Rule: If the lowest quote you receive is more than 10% cheaper than the highest quote, it is probable that corners are being cut. Generally, the discrepancy between each quote should not exceed 10%.
- Installation Process: To safeguard your warranty, inquire whether the installer follows a method approved by the manufacturer. This ensures that in the event of a warranty claim, no conflicts arise.
- Online Reviews: It is essential for companies to address customer feedback online. If you observe an installer disregarding negative feedback, they may not be the most suitable choice. Additionally, ratings below four stars can raise concerns.
Do You Offer Financing?
Absolutely! Floor Coverings International® provides a range of financing choices tailored to suit any budget and credit condition. In addition to the cost of your flooring project, we will furnish you with payment terms and opportunities for each alternative we propose.
Do You Offer A Warranty On Flooring Installation?
Floor Coverings International® offers a warranty of at least one (1) year on installation and workmanship, with extended warranties available at select locations. For details, please contact your local branch. Additionally, the majority of our flooring products include a factory-direct limited warranty that safeguards against manufacturer defects. These warranties typically extend for up to 10 years, ensuring long-lasting protection and customer satisfaction
Do You Offer A Warranty On Flooring Products?
Yes! The products showcased in our mobile showroom come with a factory-direct limited warranty. This warranty provided by the manufacturer offers coverage for product defects, ensuring that issues like stains on a stain-resistant carpet are addressed.
It’s important to note that these warranties generally do not cover regular wear and tear, and their typical duration is up to ten years.
Do You Have A Showroom I Can Visit?
Many of our Floor Coverings International® locations have local warehouses or storefronts, but visits are usually by appointment only.
Most customers browse our products at an on-site consultation. We bring our entire flooring catalog to each appointment, so you can visualize how different materials and designs will look in your unique space.
Contact our Beverly Hills, MI team
Whether you’re ready for a quote or want help finding your next floor, we’re ready to provide the quality service you deserve.
(248) 771-4248Locations we serve